General Manager (GM)
Job Description Job Description The General Manager will assist with daily business operations. This role is both operational and financial in nature. In addition to assisting with managing the day-to-day operations, the General Manager is responsible for hands-on accounts payable and accounts receivable functions, billing, collections, and coordination with the company’s CPA for financial reporting and compliance. The General Manager works closely with principal, service staff, vendors, and customers to ensure smooth operations, accurate financial management, and sustainable business growth. Duties and Responsibilities include the following. Key Responsibilities Business & Operations Management Assist Principal with daily operations for sales activities Coordinate and optimize workflows between service technicians, vendors, and customers Support scheduling, documentation, and operational efficiency Assist principal with planning, budgeting, and operational decision-making Accounts Receivable, Billing & Collections Generate customer invoices from completed service call reports and equipment sales documentation Ensure billing accuracy for labor, parts, travel, service contracts, and equipment Receive and apply customer payments (ACH, checks, wire, credit card, etc.) Receive customer deposits and apply them accurately to customer accounts Track customer purchase orders from quote approval through invoicing to ensure proper billing and payment Monitor accounts receivable and follow up on outstanding balances Financial Oversight & CPA Coordination Maintain accurate accounting records and general ledger Reconcile accounts payable, accounts receivable, and key balance sheet accounts Prepare financial information for monthly, quarterly, and year-end review Work directly with the company CPA on quarterly filings and year-end tax preparation Assist with year-end tax processes and documentation Prepare and distribute 1099s to vendors and contractors Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must be able to deal with schedule changes and non-routine task assignments. Language Ability: Ability to read, analyze and interpret technical procedures, business periodicals, and government regulation. Ability to write reports, procedures, and business correspondence in a professional and concise format. Ability to effectively present information and respond to questions from management, customers, and employees. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standard situations. Computer Skills: To perform this job successfully, an individual should have knowledge of basic computer word processing and spreadsheet functions, working knowledge of SalesForce, and 5 years’ experience with QuickBooks. Tasks are assigned and tracked via software. Education/Experience: Bachelor’s degree in accounting, Business Administration, Finance, or related field, or equivalent experience 5 years of experience in business operations and accounting or finance roles Proficiency with accounting software (e.g., QuickBooks Desktop or Online) 5 years working in a small-business environment 5 years employee manager Certificates and Licenses: Valid, clean driver's license Either a US citizen or an immigrant with legal employment status Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is frequently required to use hands, stoop, and kneel. The employee is occasionally required to sit, reach with hands and arms, and climb or balance. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee should be in good health and be physically fit. A background check and Motor Vehicle Record check will be conducted prior to employment. Company Description Network Imaging Systems (NIS) is an independent sales and service provider of CT and MRI systems. NIS sells, installs, maintains, and repairs the complete line of General Electric (GE) CT and MRI scanners for customers across the US. NIS was started in 2002. Our office and refurbishment facility is in Charlotte, NC. Company Description Network Imaging Systems (NIS) is an independent sales and service provider of CT and MRI systems. NIS sells, installs, maintains, and repairs the complete line of General Electric (GE) CT and MRI scanners for customers across the US. NIS was started in 2002. Our office and refurbishment facility is in Charlotte, NC.
