General Manager
Job Description Job Description Job Title: General Manager - Fabrication Plant Operation Location: Charlotte, NC Company Overview: Bendel Tank and Heat Exchanger, LLC, a division of TransTech Group, LLC, is a leading manufacturer of custom Carbon Steel, Stainless Steel, and Nickel Alloy vessels per ASME, API, TEMA, and UL specifications. Having been in business for over 50 years, Bendel serves several industries including: chemical, petrochemical, pharmaceutical, and industrial food manufacturing. Bendel has a strong company culture built on a family atmosphere where success is defined by the impact on the lives of our stakeholders. Primary Duties and Responsibilities: Work to reinforce the business culture through exceptional leadership and clear articulation of the values and expectations for the business. Create an environment that promotes collaboration amongst the entire team, with a single vision. Lead monthly scorecard and quarterly business review with Executive leadership team. Drive Performance management system utilizing KPIs in Safety, Quality, Delivery, Cost, and People. Evaluate the capabilities of the management team and drive appropriate talent development and recruiting initiatives to optimize performance. Provide professional training and mentoring to your direct reports. Ensure that associates at every level receive the appropriate training. Implement a culture of empowerment, collaboration, and accountability. Assume complete accountability for the overall business performance and ensure that all agreed-to operational metrics are met, to include revenue performance, EBITDA, cash flow as well as related cost/expense management. Own Plant P&L, Budgets, Forecasts and implementation of strategy. Ensure accurate costs and margins, and work to set prices based on value. Participate in the development of company strategy and the strategic execution of the company vision. Set direction for the staff, communicating, and implementing Company strategy and key initiatives. Align systems and technology with strategy and operations with a focus on continuous improvement and innovation. Professionalize and standardize operations across the business while maintaining high customer service and value delivery. Align and deploy resources, people, and equipment, to accomplish key objectives. Assess and develop plans to mitigate risk – financial and safety. Develop and advocate a safety-first culture that improves performance, meets compliance and business requirements, and protects the health and well-being of employees. Champion of safety, 5S, and compliance throughout organization. Create a high level of effective and efficient communication among the management team and within the employee base to execute an expansion of the business with precision and speed. Ensure others understand the “big picture.” Set clear expectations and hold people accountable for results. Provide frequent and consistent positive and constructive feedback to others. Meet budgeted (or assigned) sales, margins, and order goals. Collaborate with sales and marketing to develop strategy and high value content. Supports team efforts to develop relationships with key players and owners. Travel as necessary to support those relationships. Coordinate internal resource commitments made to the client. Set expectations with customers. Communicate with customers on a frequent basis to ensure that they are satisfied with performance, quality, and schedules. Represent the company well. Competencies: More than 7 years of progressive manufacturing leadership experience and responsibility. Experience leading people and obtaining results through others, with excellent verbal and written communication skills. Proven track record of driving results in fabrication and/or engineering to order products environment. Education: Bachelor’s degree in business or an engineering discipline. MS or MBA degree is highly desirable. Travel: Willing and able to travel as necessary. Benefits Designed to Work for You: Free HSA health plan or traditional PPO 401(k) with generous company match (Safe Harbor) Dental, vision, and optional coverage like accident & critical illness insurance HSA and FSA accounts to save on healthcare costs Company-paid Life, Long Term Disability, and AD&D insurance Confidential support for mental health, family matters, legal concerns, and more through our Employee Assistance Program Discounts on gyms, shopping & entertainment Health benefits kick in fast – first of the month after 30 days Time Off We offer a variety of paid time off options to support rest, wellness, and personal needs: Paid Time Off Paid Holidays Bereavement Leave This organization provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bendel
