Nurse Manager - Emergency Department - Duke Raleigh Hospital
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of Duke Health's four hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) About Emergency Services Emergency Services at Duke Raleigh Hospital is a fast-paced, 40-bed unit providing high-quality care to patients with acute and complex medical conditions. As a member of our team, you'll be part of a dynamic environment that prioritizes excellence in patient care and professional development. Emergency Services supports career growth with opportunities for advancement, education incentives, and bonuses for achieving professional certifications. Our department is continually evolving to improve patient flow, care delivery, and overall outcomes. Emergency Services offers flexible self-scheduling in eight-week blocks, allowing you to align your work schedule with your personal life. Take the next step in your career—apply today and discover where Emergency Services at Duke Raleigh Hospital can take you. Summary: Manage and coordinate patient care and personnel needs Plan, develop, implement and evaluate ambulatory health care services, programs and activities Work Performed-manage multi-specialty nursing services delivered within a specific described herein, patients, staff Perform other related duties incidental to the work resolution clinic. Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical Collaborate in the development, implementation, and expansion of learning opportunities and skill development for all Analyze, develop and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum; achieving desired outcomes Promote education for patients, patient families, and the community; participate in direct patient care activities as a targeted strategy for role modeling or information gathering Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics Identify clinical operational needs; manage the appropriate level of equipment and supplies and monitors equipment maintenance Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.) Collaborate with Health Center Administrator/Nurse Manager in determining the fiscal requirements of the specific unit; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem-solving, assertiveness, and support for team members, feedback, active listening and conflict Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement Develop, document, implement and monitor written policies and procedures reflective of the ambulatory health care site mission settlement and objectives Manage specific clinic in the absence of HealthCare Administrator/Practice Manager; and be available on-call for emergencies involving the facility, staff members Knowledge, Skills, and Abilities: Clinical Quality Management and Service management skills Orientation, Accountability, Planning, prioritization, and time Problem-solving and innovation Initiative financial savvy Active Listening, effective communication; identifying and recruiting top talent Develop and retain talent Showing support- teambuilding, conflict prevention, and management Motivating and influencing managing vision and purpose Working knowledge of regulatory requirements including North Carolina Nurse Practice Act Level Characteristics Minimum Qualifications: Education: Bachelor's degree in Nursing required; Master's degree in Nursing strongly preferred. Experience: Minimum of three years of nursing experience required; management experience preferred. Emergency Department experience required Licenses and Certifications: Current or compact RN licensure in North Carolina required. BLS certification required. Crisis Prevention Institute Training must be obtained within three months of hire. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
