Chief Lending Officer (Northern)

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time EXEC/SR Lvl Mgrs Newton, MA, US 2 days ago Requisition ID: 1025 Salary Range: $250,000.00 To $350,000.00 Annually The Village Bank is seeking a Senior Vice President, Chief Lending Officer to lead its lending function and help drive strategic growth, portfolio performance, and client relationships. The Village Bank With a history spanning more than a century, The Village Bank is proud to be the only mutual community bank headquartered in the City of Newton. We measure our success by the meaningful relationships we continue to build through our strong commitment to our customers and community. With 10 full-service offices located in Newton, Wayland, Waltham and Wellesley, the Bank provides area residents and businesses with outstanding financial products and services, with the added advantage of local knowledge, local experience, and local decisions. The Village Bank has made a pledge to our customers to do business in a way that proves how much we value their business. Along with that vow to our customers is our promise to the community, a commitment to help enhance the quality of life in the villages we serve. The Village Bank donates more than $1 million annually in support of initiatives that enhance the quality of life in the neighborhoods we call home. We are dedicated to our customers, dedicated to remaining a trusted mutual bank, and dedicated to our communities. Position Summary Reporting to the President & CEO, the Chief Lending Officer leads the Bank’s commercial, residential, and consumer lending activities, ensuring strong business development, sound portfolio management, exceptional service, and compliance with policies and regulations. The ideal candidate is a thoughtful, relationship-driven lending leader who brings deep commercial banking experience, sound credit judgment, and a collaborative approach to leadership. They enjoy building trusted relationships with customers, colleagues, and community partners and will help the Bank grow responsibly while delivering the preferred customer service that defines The Village Bank. Responsibilities Lead the Bank’s lending functions, including business development, portfolio management, and loan servicing, to meet established goals providing optimum profitability within acceptable risk limits. Develop and carry out lending strategies, including loan growth targets and portfolio management, while balancing return, profitability, and risk. Partner with the Chief Credit Officer to ensure lending practices align with the Bank’s risk tolerance and strategic goals. Lead lending teams in generating business, building client relationships, increasing wallet share, and expanding market presence. Oversee loan origination, including marketing lending products, and ensure effective customer service. Manage a portfolio of commercial loan customers, including cross-selling products and services and reviewing new loan requests. Set the lending team structure, staffing approach, and management practices; coach, mentor and train to provide for the continuing development of managers and staff. Review loan applications, approve loans within established lending limits, and make recommendations to Chief Credit Officer, President & CEO, Security Committee, and the Board of Directors for loans requiring higher-level approval. Interview residential and commercial loan applicants, prospect for new clients, and assist loan customers as needed. Participate in executive management planning, including short- and long-range plans, strategies, and policies; serve on key management planning committees such as CRA, ALCO, IT Steering, and Security Committee. Serve as the primary management liaison to the Security Committee and prepare reports for executive leadership, the Board, and federal regulators as needed. Develop strategies that leverage the Bank’s strengths to differentiate its lending products and services from competitors. Implement technology solutions that improve efficiency and customer experience. Stay informed about state and local economic conditions, especially those affecting real estate values. Ensure lending activities and lending department staff comply with federal and state rules and regulations. Manage lending compliance audits, regulatory examinations, and loan reviews. Monitor competitive lending market conditions. Support marketing ideas for lending and business development. Represent and promote the Bank through community and industry involvement, including service on local nonprofit boards. Actively promote interest in the Bank wherever and whenever possible. Requirements/Skills Needed Bachelor’s degree in business administration, finance, accounting, economics, or related field. Minimum of 20 years of progressively responsible credit, lending, and management experience, or equivalent combination of education and experience. Proven leadership across the lending function, including coaching and developing managers and teams. Strong knowledge of regulatory guidelines relevant to lending. The anticipated salary range is $250,000–$350,000 , commensurate with experience, with eligibility for the Bank’s annual short term incentive program. Benefits include paid time off and a comprehensive and competitive benefits program including; medical, dental, vision, employer-funded HRA, company-paid life and disability insurance, and retirement programs. After successful completion of onboarding/introductory period, this position is eligible for a hybrid work arrangement with availability expected during core business hours and a minimum of three days a week onsite. The Village Bank is an Equal Opportunity Employer The Village Bank is committed to the policy of providing equal employment opportunities for employment, training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, creed, color, religion, national origin, age, sexual orientation, gender identity or expression, veteran status, physical or mental disabilities, genetics or any other status protected by law. J-18808-Ljbffr

Senior Director, Global Total Rewards (Raleigh)

Why RTI RTI International is an independent, scientific research institute dedicated to improving the human condition. Our vision is to address the world's most critical problems with technical and science-based solutions in pursuit of a better future. Clients rely on us to answer questions that demand an objective and multidisciplinary approach- one that integrates expertise across social, statistical, data, and laboratory sciences, engineering, and other technical disciplines to solve the world’s most challenging problems. We believe in the promise of science and technical solutions, and we push ourselves every day to deliver on that promise for the good of people, communities, and businesses in the US and around the world. If you are looking for the opportunity to make a real difference, RTI is the place for you. About the Hiring Group The Global Total Rewards team shapes programs that help RTI attract, engage, and retain talent worldwide. Leading compensation, benefits, leave and disability, and employee services, the team partners across the organization to deliver competitive, sustainable programs that support employees and advance RTI’s strategic priorities. We are seeking a strategic, hands‑on Senior Director, Global Total Rewards to shape how RTI attracts, rewards, and supports talent across the organization. You will set the direction for global compensation, executive compensation, benefits, and leave and disability programs, while strengthening the governance, financial stewardship, market competitiveness, and employee experience of the overall portfolio. At RTI, Total Rewards supports the people whose expertise advances our mission. This role offers the opportunity to influence enterprise decisions, advise senior leaders and governance bodies, and build a modern, globally relevant Total Rewards portfolio. Reporting to senior HR leadership, you will serve as a trusted advisor to executive leaders and governance bodies, translate organizational and workforce priorities into effective rewards strategies, and lead the continued modernization of Total Rewards through stronger analytics, clearer communications, scalable processes, and disciplined execution. What You’ll Do Enterprise Total Rewards Strategy Set and execute a cohesive global Total Rewards strategy aligned with RTI's mission, organizational priorities, workforce needs, and talent strategy. Use market intelligence, employee insights, and program data to evaluate competitiveness, effectiveness, sustainability, and opportunities for investment or improvement. Compensation and Executive Rewards Lead the design, implementation, and governance of global compensation programs, including job evaluation, market pricing, salary structures, incentive plans, recognition, and pay administration. Oversee executive base salary, short‑term and long‑term incentives, and deferred compensation programs. Advise executive leadership, the Board of Governors, and the Compensation & Strategic Talent Committee, as appropriate, on strategy, competitiveness, governance, risk, and alignment with organizational objectives. Benefits, Leave, and Well‑Being Direct the strategy, design, governance, and continuous improvement of health and welfare, retirement, wellness, employee assistance, leave, and short‑term and long‑term disability programs. Ensure programs respond to employee needs, remain competitive and financially sustainable, comply with applicable requirements, and are administered consistently. Strategic Transactions and Enterprise Partnership Provide Total Rewards leadership for mergers, acquisitions, divestitures, and other strategic transactions, including due diligence, risk assessment, integration planning, and program harmonization. Partner closely with HR, Finance, Payroll, Legal, IT, and business leaders to integrate Total Rewards into workforce planning and enterprise decision‑making. Financial and Vendor Stewardship Lead budgeting, forecasting, financial modeling, and cost analysis across the Total Rewards portfolio. Translate complex program and financial information into clear recommendations for senior leaders and governance bodies. Oversee consultants, brokers, administrators, legal advisors, survey providers, and technology partners, establishing clear expectations for service, value, performance, and accountability. Governance, Compliance, and Risk Maintain effective governance, controls, documentation, and oversight across compensation, benefits, leave, disability, tax, privacy, and related employment requirements in relevant jurisdictions. Partner with Legal and other stakeholders to monitor regulatory developments, manage risk, support audits and filings, and address complex or high‑impact matters. Transformation and Employee Experience Modernize Total Rewards through simplification, standardization, automation, stronger analytics, and clear employee and leader communications. Build scalable processes and service practices that improve understanding, accuracy, efficiency, and the employee experience. Serve as the senior escalation point for complex Total Rewards issues. Team Leadership Lead, develop, and inspire a high‑performing team. Create clarity around priorities and accountability, strengthen technical and consulting capability, and foster a culture of collaboration, responsiveness, sound judgment, and continuous improvement. What You’ll Need Bachelor’s degree in human resources, business, or a related field and at least 15 years of directly related experience. Significant leadership experience across compensation and benefits, including executive compensation and advising senior executives or governance bodies. Deep knowledge of U.S. and international compensation practices, including market pricing, job evaluation, pay structure design, incentive design, and salary administration. Strong knowledge of U.S. and international benefits programs and the requirements governing those programs. Working knowledge of leave and disability strategy and administration, including vendor oversight, case escalation, accommodations coordination, payroll and benefits integration, and return‑to‑work practices. Demonstrated ability to connect organizational and workforce priorities with financially sound, market‑competitive rewards solutions. Strong financial, analytical, consulting, communication, and project leadership capabilities. Experience managing external consultants, brokers, administrators, legal advisors, survey providers, and technology partners. A track record of improving processes, systems, controls, analytics, communications, and service delivery. A leadership style that combines strategic perspective with the willingness and judgment to engage directly in complex issues when needed. Proficiency with HR information systems, reporting and payroll systems, and Microsoft applications, particularly Excel. Preferred Credentials Professional certification in compensation or benefits, such as CCP, CECP, GRP, CBP, or CEBS, is preferred. EEO & Pay Equity Statements For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here. RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States. RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer. At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short‑term and long‑term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work‑life balance. Equal Pay Act Minimum/Range $235,000.00-$275,000.00 J-18808-Ljbffr

Senior Director, Technical Product Owner - Agentic AI & Harnesses (Northern)

Senior Director, Technical Product Owner - Agentic AI & Harnesses Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $139,400.00 - $230,000.00 Target Openings 1 What Is the Opportunity? As a member of Enterprise AI and Emerging Technologies, you'll be joining a strategic and collaborative team that is passionate about transforming our business and technology capabilities and paving the way for best-in-class technology. As Senior Director, Product Owner - Agentic AI & Harnesses, you'll lead a lean, dynamic team building and delivering the agent harnesses and platform capabilities that enable and accelerate the development of generative AI applications across the enterprise. This is a technical role: you'll work hands-in-hands with technical leads and engineers to shape decisions, evaluate emerging AI/agent technologies, and translate deep technical understanding into product strategy. You'll define the future of how the organization designs and deploys AI agents across business processes, requiring both product leadership and genuine technical fluency in AI and agentic architectures. What Will You Do? Define, prioritize and ensure a ready backlog of work for 1-2 complex cross-functional product team(s), accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed. Lead an effective and collaborative team, bringing enough technical understanding to evaluate emerging agentic architectures and AI capabilities. Hands-on build prototypes and proof-of-concepts that demonstrate AI/agentic capabilities, validate technical feasibility, and help translate emerging concepts into practical enterprise solutions. Stay current on emerging agentic AI patterns and assess their relevance and feasibility for enterprise use cases. As a player / coach, may manage and support multiple team leads while actively leading an Agile product team. Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed. Define team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads, Value Stream Leads, and team members. Act as voice of the end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria. Stay up-to-date on the industry, competition and current trends to inform and influence requirements. Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value. Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions. Inform and participate in business readiness; understand the impact of change, define the approach to manage adoption and mitigate resistance. Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement. Partner with key leaders and peers to determine resources required to achieve defined business outcomes. Share best practices across teams to ensure alignment and consistency in ways of working within a value steam. Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization. May be responsible for the people-management of other Agile Product Owners. Perform other duties as assigned. What Will Our Ideal Candidate Have? Four years of experience in Agile product management. Four years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.). Five years of experience articulating and translating business strategy, product vision, and analysis for a product. Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success. Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team. Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy. Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team. Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience. Collaboration: Expertise working with others in a cross-functional multi-team environment. Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development. Deep subject-matter expertise in agentic AI patterns, including familiarity with agent harnesses What is a Must Have? Five years of work experience in related field. Five years of experience motivating/influencing teams. What Is in It for You? Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/. J-18808-Ljbffr

Product Marketing Director, Managed Business (Northern)

Calix provides an AI-native platform and managed services that enable our customers and partners to compete and win in any market. We're at the forefront of a once-in-a-generation change in the managed services industry, and Calix is making strategic investments to establish managed services as a major growth engine and future billion-dollar business. To achieve this, Calix is forming a dedicated, cross-functional Managed Business team responsible for defining not only the market strategy, but the complete customer and operational models required to scale profitably. Calix is seeking a highly skilled and experienced Product Marketing Director, Managed Business, focused on turning strategic market opportunity into scalable growth. The Product Marketing Director, Managed Business will be responsible for a portfolio of property/enterprise network gateways, Wi‑Fi, Ethernet switches, and managed services, along with their supporting software and management platforms. The product marketing director will drive top‑to‑bottom product and solution messaging, value propositions, product launch and software release marketing, and serve as the product‑level source of truth for cross‑functional go‑to‑market teams. You will partner tightly with product leaders to influence the roadmap; work closely with sales to drive product adoption; collaborate with customer success to develop customer enablement programs; and translate technical capabilities into clear business outcomes for managed service providers. Core Responsibilities & Tasks: Own the product story for the Managed Business portfolio — hardware, software, and management platforms, including network gateway routers, managed switches, Wi‑Fi appliances, and managed services. Define what each product is, the problem it solves, why it wins, and how teams position it in market. Collaborate to define the target market segments, ICPs, and personas, and translate personas into clear use cases, buying triggers, adoption barriers, decision criteria, and differentiated product messaging. Run launches end to end — readiness criteria, cross‑functional checklists, milestones, messaging, and launch materials. Lead quarterly launch planning and execution, serving as the primary product marketing liaison to Product Line Leadership and cross‑functional stakeholders. Bring the market into the roadmap through Concept and Validation phases, translating customer, partner, and sales feedback into clear implications for product strategy. Build and maintain the sales toolkit — pitch, demo script, collateral, partner enablement, FAQs, and release‑specific assets. Drive internal enablement so customer‑facing teams understand the value proposition, use cases, buyer needs, objections, and competitive positioning. Align stakeholders across Product, Commercial Solutions, Segment Strategy, Sales, Support, Communications, and Demand Generation — from planning through release and field adoption. Required Qualifications: 10 years marketing technology to or through managed service providers (MSPs), VARs, systems integrators, or similar channel partner ecosystems. Deep knowledge of managed services business models and partner‑led go‑to‑market motions. Deep product marketing experience owning positioning, messaging, launch strategy, sales enablement, use‑case definition, and go‑to‑market execution. Proven success in establishing credibility in a market where the company is a new entrant. Proven ability to lead complex, cross‑functional launches spanning product, sales, support, communications, partner, and demand generation teams. Strong grasp of the product lifecycle — market input, concept, validation, launch readiness, release communications, and feedback loops. Track record building sales toolkits, demo narratives, competitive messaging, collateral, and partner‑facing content. Ability to translate technical products and market insight into compelling business value and actionable field enablement. Excellent executive communication, storytelling, and stakeholder management skills. Strong analytical skills to synthesize market, customer, sales, and competitive inputs into clear recommendations. Able to support periodic bursts of travel up to 20%. Preferred Qualifications: Experience in the Wi‑Fi market across multi‑family housing, hospitality, venues, and related property‑based segments. In‑depth understanding of property/enterprise Wi‑Fi, networking, managed network services, and their supporting software and management solutions. Experience leading product advisory inputs, launch councils, sales councils, or structured cross‑functional readiness forums. Experience leading the organizational change required to take new products into unfamiliar markets, including aligning stakeholders, adapting go‑to‑market processes, defining new buyer and partner motions, and helping established teams operate successfully outside their historical market focus. LI‑Remote The base pay range for this position varies based on the geographic location. SanFranciscoBayArea: 184,000–294,400USDAnnual SelectUSMetrosandStates: 160,000–256,000USDAnnual OtherUSLocations: 144,000–230,400USDAnnual As a part of the total compensation package, this role may be eligible for a bonus. PLEASE NOTE: All emails from Calix will come from a '@calix.com' email address. Please verify and confirm any communication from Calix prior to disclosing any personal or financial information. If you receive a communication that you think may not be from Calix, please report it to us at [email protected]. The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future‑prove their businesses. Through real‑time data, automation, and actionable insights delivered viaCalixOne— our cloud‑first, AI‑powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve. We’re at the forefront of a once‑in‑a‑generation change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences. To learn more, visit the Calix web site at www.calix.com. To learn more about our international job opportunities, please visit our International Careers Page. If you are a person with a disability needing assistance with the application process please: Email us at [email protected]; or Call us at 1 (408) 514-3000. Calix is a Drug Free Workplace. You may access a copy of Calix Candidate Privacy Policy HERE and other Calix Privacy Policies HERE. J-18808-Ljbffr

Chief Operations Officer (Medford)

The Chief Operations Officer is a member of the Superintendent's Advisory Team and provides strategic and operational oversight of administrative, financial, and support departments and services. The Chief Operations Officer manages many aspects of the District's day-to-day operations and administrates operational policies, objectives, and initiatives. They must work to ensure that the District sets and attains short and long-term financial goals District Administrator Role Other Position Type Full-time $185,000 to $205,000 Essential Duties and Responsibilities Provide executive leadership in finance, organizational development, risk management, legal services, athletics and activities, information technology, public policy, and extensive facility management. Management and oversight of additional programs or services as the Superintendent assigns. Provide leadership in the management of day-to-day operations throughout the District. Supervise and evaluate the work and professional growth of assigned directors, administrators, managers, and support staff. Provide strategic leadership in addressing key challenges and opportunities. Lead the development of short and long-range planning for all operational services to support the District goals. Lead the management of financial planning, budgeting, cash flow, investments, and fiscal policies. Plan, coordinate, and execute the annual budget process and long-range financial planning at the executive level. Ensure the implementation of appropriate policies, internal controls, accounting standards, and procedures. Oversee and guide the operational infrastructure of internal systems, programs, activities, and functions of the District utilizing sound business practices. Oversee vendor relationships and contracts. Oversee the efficiency and quality of Food Service and Student Transportation contractors and ensure program compliance. Serve as the management liaison to the board and audit committee J-18808-Ljbffr

Vice President of Community Services (Jacksonville)

Description Summary Provides executive leadership, strategic direction, and oversight for ElderSource's Community Services Department, including the Aging and Disability Resource Center (ADRC), SHINE, Medicare-related programs, and other community-based initiatives. Responsible for advancing organizational goals through strategic planning, community engagement, partnership development, program expansion, resource stewardship, and regulatory compliance. Serves as a member of the Executive Leadership Team and works collaboratively across departments to identify emerging community needs and develop innovative service solutions. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons. I. Essential Duties and Responsibilities include the following. Other duties may be assigned. A. Executive Leadership and Strategy Provides strategic leadership and direction for all Community Services programs and initiatives. Develops long-range departmental goals, objectives, and performance measures aligned with the agency's strategic plan. Identifies emerging community needs, service gaps, trends, and opportunities for program growth and innovation. Participates as a member of the Executive Leadership Team in organizational planning, policy development, and decision-making. Develops departmental priorities and evaluates program effectiveness and outcomes. B. Department Oversight Provides executive oversight of: ADRC Services SHINE Program Senior Medicare Patrol (SMP) Medicare Improvements for Patients and Providers Act (MIPPA) Future Community Services initiatives Ensures departmental compliance with federal, state, contractual, and organizational requirements. Reviews program performance, outcome measures, utilization trends, and quality indicators. Ensures adequate staffing structures and resource allocation to meet program objectives. C. Community Relations and Partnerships Serves as the agency's primary representative for Community Services programs. Develops and maintains strategic relationships with: Florida Department of Elder Affairs (DOEA) Area Agencies on Aging Healthcare systems Managed care organizations Community organizations Governmental agencies Advocacy groups Other information and referral and consumer navigation services Represents ElderSource at local, regional, and statewide committees, workgroups, conferences, and public events. Engages stakeholders in collaborative efforts to improve services for older adults, caregivers, and individuals with disabilities. D. Financial and Resource Management Participates in departmental budget development and resource planning. Monitors program expenditures and resource utilization. Works with ADRC Manager and SHINE Program Supervisor and Fiscal staff regarding tracking, reporting and billing activities. Identifies grant opportunities and funding strategies to support program growth. Ensures responsible stewardship of public and private resources. E. Organizational Collaboration Collaborates with Finance, Programs, Planning and Compliance, Communications, and Operations departments. Provides executive guidance regarding service delivery enhancements and organizational priorities. Coordinates with Planning Manager, COO and ADRC Manager regarding disaster preparedness, response and recovery efforts. Supports organization-wide initiatives and strategic objectives. II. Working Relationships A. Executive Leadership Team: Works collaboratively with other members of the Executive Leadership Team to build mutual support and to be able to provide the best and coordinated response to requests for assistance that may come to the agency through a variety of entry points and relationships. B. Programs Manager: Coordinates with Programs Manager to ensure contracted providers are in compliance with contracts related to spending contracts funds and with e-CIRTS reporting requirements. C. Planning and Compliance Manager/ECO: Provides Planning and Compliance Manager with information related to unmet needs and other data as needed or requested. Coordinates with the ECO to ensure the Helpline remains operational and can assist with staffing the Disaster Recovery Centers as needed. D. E-CIRTS Staff: Works with e-CIRTS staff to ensure ADRC data is accurately maintained. Makes sure staff are fully trained on e-CIRTS utilization. Collaborates with e-CIRTS staff on the maintenance of the resource database. E. Regulatory Bodies and Funders: Be responsive to DOEA and proactive in areas requiring additional attention, as needed, to maintain good relationships and in compliance. Able to demonstrate to regulatory bodies and funders efforts to be in compliance with various regulations and contractual requirements (e.g. HIPAA, etc.) F. External Colleagues: Maintains relationships with colleagues, offering assistance and support as needed. Shares knowledge and experience with colleagues to help all area agencies on aging/aging and disability resource centers statewide. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. III. Supervisory Responsibilities Manages two subordinate supervisors, the ADRC Manager and the SHINE Program Manager. Position is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. IV. Competency To perform the job successfully, this position should demonstrate the following competencies: A. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. B. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. C. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. D. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. E. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. F. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. G. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. V. Education and/or Experience Bachelor's degree (B.A.) from a four-year college or university in Social Work, Human Services, Public Administration, Health Care Administration, Gerontology, Business Administration, or related field; Master's degree preferred. A minimum of five years of progressively responsible management experience in aging, disability, healthcare, human services, or information and referral services is preferred. Experience supervising supervisors, managing multiple service delivery functions, and working within Florida's aging network is highly desirable. Equivalent combinations of education and experience may be considered. VI. Language Skills A. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. B. Ability to write reports, business correspondence, and procedure manuals. C. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. VII. Mathematical Skills D. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. E. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. VIII. Reasoning Ability A. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. B. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. IX. Computer Skills To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software. XI. Other Skills and Abilities Experience in developing community relat