Construction

AVP, Senior Data Engineer

Role Summary/Purpose: We are seeking a Senior Data Engineer to provide technical leadership for building and enhancing on‑premises data warehouse solutions and accelerating our migration to AWS, including Amazon Redshift. In this role you will be an integral part of an exciting, fast-paced, constantly changing and challenging work environment, and will play an important role in technology solutions at Synchrony. Essential Responsibilities: Understand and manage the data needs of stakeholders in a single business vertical. Responsible for the design and implementation of scalable & fault tolerant data applications on on-prem & AWS to store and process terabytes of data from upstream sources with high availability. Partner with information architects, platform architects, data scientists and product management on solution requirements to design solutions. Resolve problems through in-depth evaluation of business processes, system processes, enterprise standards & procedures. Comply with data management policies, standards and procedures. Responsible for design, development, testing oversight, and production implementation using on‑prem RDBMS platforms, Ab Initio, SQL, and AWS (Amazon Redshift). Lead the technical team to ensure appropriate data solutions to meet business goals as well as identify and define necessary system and process enhancements. Work closely with Product Owners, Product Managers, Program Manager, Scrum Masters and Team Members in a Scaled Agile framework. Engage in mid-level business partner engagement; management of relationship and inter-group planning among technology leadership/peers. Stay up to date on latest trends in data engineering and recommended best practices. Utilize innovative frameworks to avoid redundancy by promoting automation. Collaborate with data engineering team members to promote Synchrony values and culture. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree and a minimum of 4 years of experience in Technology in the consumer banking industry OR High School DiplomaGED and a minimum of 6 years or experience in Technology OR successful completion of Synchrony’s Business Leadership Program Experience with large scale relational database and public cloud (AWS preferred) environments. Strong experience and deep understanding of ETL, data warehousing, Cloud technologies (AWS) and analytics concepts. Strong engineering skills in on‑prem RDBMS/data warehouse platforms, Ab Initio (GDE/Co>Operating System), advanced SQL, and AWS, including Amazon Redshift. Strong cloud engineering skills with AWS, including hands-on experience with Amazon Redshift and related data services. Experience with batch and real-time data pipelines in a DevOps environment. Willing to work in a fast-paced environment with globally located Agile teams working in different shifts. Ability to develop and maintain strong collaborative working relationships with Technology and Business Stakeholders. Excellent written and oral communication skills. Adept and presenting complex topics executing with timely / actionable follow-through. Ability and flexibility to travel for business as required Desired Characteristics: Prior work experience in a Credit card/Banking/Fin tech companies. Experience dealing with sensitive data in a highly regulated environment. Experience with data visualization technologies such as Tableau Experience with APIs/Microservices in data-driven applications Demonstrated implementation of complex and innovative solutions. Articles and publications in the field of data engineering. Be the captain of the team, lead by example, motivate, and work together as a team. Grade/Level: 10 The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • Charlotte, NC

  • no content

VP, Product Manager

Role Summary/Purpose: As the VP, Product Manager under the Compliance Workstream, you will be responsible for helping to drive and achieve Synchrony’s business objectives and priorities and will collaborate and build partnerships with key cross-functional stakeholders at various levels will be integral to this role. The Product Manager will bring the vision to life by prioritizing work for the ART Agile Teams overseeing the prioritization of product features and roadmap and providing regular updates to the cross-functional Leadership Team. A solid technology and operational background, combined with the ability to work closely with cross functional support teams including within an ART (Agile Release Train), agile teams, UX, CX and various internal business leaders while managing the product delivery, are critical job requirements. This Product Manager should be skilled in the Agile framework, able to lead teams, comfortable with ambiguity, can operate in a fast moving, agile environment, is a team player that collaborates well cross functionally and acts as an owner, proactively taking initiative. Essential Responsibilities: Lead roadmap development, feature creation and prioritization under the Compliance Workstream across multiple channels and systems. Partner with Journey leader, key business partners and Agile Release Trains (ARTs) to prioritize features for Program Increments (PIs) Collaborate with System Architects, RTE, and PO’s to guide the ARTs toward delivering continuous value and successful feature delivery. Maintain product/solution vision and roadmap based on customer value and strategic priorities/KPIs. Effectively communicates vision, roadmap, and KPI’s to key stakeholders and to the ARTs on an ongoing basis Act as a SME and works cross functionally with other PMs and trains to ensure that larger project vision is being executed and dependencies are being worked on in a timely manner so that their trains priorities can be worked on when they are at the top of the list. Work cross-functionally, and gain stakeholder buy-in, to ensure effective transition from strategy into design Support analytics to monitor benefits and financial impacts Partner with business owners to ensure feature requirements are reviewed and approved through required tollgates by process owners, legal, compliance and functional / key stakeholders. Ensures adherence of compliance and corporate governance policies throughout the implementation. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s Degree and 10 years of relevant work experience in Operations, Technology or other relevant self-service digital capabilities; in lieu of Bachelor’s degree, high school diploma and 12 years of equivalent work experience 8 years Project and/or Product management managing multiple programs/projects simultaneously across multiple stakeholders 3 years of Leadership experience, including working with cross-functional business partners and senior leadership, communicating with both technical and non-technical resources Experience managing scope and expectations of technology projects including business/technical requirements, budgets, schedules, distributed resources, and dependencies Experience in Scaled Agile Framework (SAFe) Proficient in the use of MS Office product suite, particularly Excel, PowerPoint Proven ability to communicate in an effective and timely manner. Track record of problem solving and ability to thrive in a cross-functional and technology facing environment Ability and flexibility to travel for business as required Desired Characteristics: Experience working with technical teams and guiding the creation and implementation of self-service products and platforms Experience in Disputes processes Certified SAFe professional Highly motivated and self-driven to accomplish tasks Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • Charlotte, NC

  • no content

AVP, Enrollment Director

Role Summary/Purpose: The Enrollment Director leads a team of Inside Sales Representatives responsible for enrolling new practices across CareCredit markets (including dental, veterinary, cosmetic, vision, audiology, and select specialty practices). This leader is accountable for delivering monthly enrollment goals through disciplined sales management, performance coaching, and the design and execution of incentive programs. The role also owns the sales language training and sales acumen development program to ensure consistent, compliant, and effective customer conversations and improved conversion outcomes. The Leader is expected to maintain strong awareness of technologies impacting sales productivity and the practice/customer experience (e.g., Salesforce CRM workflows, dialers, lead routing, analytics, and digital enrollment tools) and to partner cross-functionally to drive adoption and continuous improvement. The Enrollment Director will be responsible for: Own enrollment goal attainment: Deliver monthly new office enrollment targets across CareCredit markets by establishing clear targets, tracking leading indicators, and driving execution. Set business goals and forecasts: Translate business objectives into measurable team goals, forecasts, and performance targets; proactively course-correct based on pipeline/lead indicators and conversion performance. Hire, and develop talent: Interview, onboard, train, motivate, and retain Inside Sales Representatives; build bench strength and succession plans. Performance management: Conduct regular performance reviews, provide actionable feedback, determine performance ratings, and recommend salary actions consistent with policy and results. Sales language training and certification: Develop and implement a repeatable sales language program (talk tracks, value messaging, discovery questions, objection handling, negotiation/close language, and compliance-safe phrasing). Establish skill certification/recertification and minimum proficiency expectations. Sales acumen development: Elevate team proficiency in consultative selling, needs-based discovery, opportunity qualification, value articulation, and closing techniques tailored to each specialty market and practice profile. Coaching and call quality: Execute a structured coaching cadence including call monitoring, role plays, side-by-sides, targeted feedback, and improvement plans; use call scoring and conversion insights to drive behavior change. Incentives and recognition: Develop, design, and execute sales incentive programs and recognition routines that motivate performance while aligning to quality and compliance expectations. Policy supervision and compliance: Supervise and enforce policies associated with inside sales operations, including documentation standards, customer communications, and required disclosures. Technology awareness and adoption: Maintain understanding of technologies affecting team effectiveness and customer/practice experience (e.g., Salesforce CRM, dialer, reporting dashboards, call recording/conversation intelligence, digital enrollment workflows). Drive adoption, adherence to process, and continuous improvement in partnership with technology and operations teams. Collaboration with Marketing, Product/Technology, Analytics, Compliance, and Operations to improve quality, tools, processes, and messaging. Reporting and insights: Generate monthly reporting on goal attainment, productivity, conversion, and quality; identify root causes and recommend actions to improve performance. Project leadership: Lead and/or contribute to cross-functional projects (process improvement, training launches, technology enhancements, specialty initiatives) as needed. Other duties: Perform other duties and/or special projects as assigned. Required Qualifications: Bachelor’s degree or 5 years of equivalent experience in Sales and/or a Call Center environment. 3 years of experience managing people and/or teams, including hiring, coaching, and performance management. 1 year of inside and/or outside sales experience (or equivalent phone-based sales leadership exposure). Demonstrated ability to consistently deliver to monthly performance targets and to implement corrective actions when results are off track. Proven experience building sales capability through training and coaching (including talk tracks, objection handling, and closing). Advanced computer skills including Salesforce CRM, Microsoft Word, Microsoft Excel, MS PowerPoint, and MS Outlook. Ability and flexibility to travel for business as required Grade/Level: 11 The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

  • Charlotte, NC

  • no content

AVP, Field Sales Manager (Southwest)

Role Summary/Purpose: This field sales position is responsible to sell Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to stores. Territory – Southwest territory which would include: Arizona, and portions of Colorado and Nevada Essential Responsibilities: Drive application volume to meet/exceed goals - measured as percent increase to Op Plan. Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals. Enhance implementation of in-store marketing programs; conduct on-going training. Develop credit awareness programs with store/market management. Audit signage, point of sale material for compliance purposes and communicate issues accordingly. Support Client Program Manager and client team initiatives. Compile and present results of on-going credit programs; manage travel and marketing budgets. Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels. Maximize/leverage credit support and commitment at store level. Develop annual marketing plan for stores to support business goals. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree , or 5 years’ experience working in the Financial Services Field. Minimum of 3 years of field or outside sales experience. Minimum of 2 years Client Relationship Management experience. Minimum of 2 years’ Experience developing presentations and pitching to all levels of management. Proficiency with MS Word, Excel, and PowerPoint. Willing to travel up to 75% of the time Desired Characteristics: Excellent negotiation and client relationship skills. Openness to coaching and ability to learn quickly. Customer focused mindset with ability to respond quickly to customer needs. Exceptional interpersonal communication skills (written, oral, nonverbal). Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

  • Guadalupe, AZ

  • no content

AVP, Field Sales Manager (Southwest)

Role Summary/Purpose: This field sales position is responsible to sell Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to stores. Territory – Southwest territory which would include: Arizona, and portions of Colorado and Nevada Essential Responsibilities: Drive application volume to meet/exceed goals - measured as percent increase to Op Plan. Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals. Enhance implementation of in-store marketing programs; conduct on-going training. Develop credit awareness programs with store/market management. Audit signage, point of sale material for compliance purposes and communicate issues accordingly. Support Client Program Manager and client team initiatives. Compile and present results of on-going credit programs; manage travel and marketing budgets. Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels. Maximize/leverage credit support and commitment at store level. Develop annual marketing plan for stores to support business goals. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree , or 5 years’ experience working in the Financial Services Field. Minimum of 3 years of field or outside sales experience. Minimum of 2 years Client Relationship Management experience. Minimum of 2 years’ Experience developing presentations and pitching to all levels of management. Proficiency with MS Word, Excel, and PowerPoint. Willing to travel up to 75% of the time Desired Characteristics: Excellent negotiation and client relationship skills. Openness to coaching and ability to learn quickly. Customer focused mindset with ability to respond quickly to customer needs. Exceptional interpersonal communication skills (written, oral, nonverbal). Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

  • Littleton, CO

  • no content

AVP, Enterprise Authentication & Directory Services

Role Summary/Purpose: The Assistant Vice President (AVP) of Enterprise Authentication & Directory Services is a high impact, technical executive responsible for the global architecture, engineering, and lifecycle management of the enterprise identity fabric at Synchrony . This leader will drive the strategic modernization of traditional, on-premises Active Directory (AD) environments into cloud-first, unified identity platforms centered on Microsoft Entra ID. The ideal candidate combines deep engineering expertise in directory infrastructure with advanced technical project management frameworks to execute secure, complex enterprise identity migrations on time and within scope. CORE RESPONSIBILITIES 1. Identity Strategy & Modernization (Active Directory to Entra ID) On-Premises Deprecation: Lead the multi-year modernization and migration roadmap and transition strategy away from legacy Active Directory Domain Services (AD DS) toward cloud native Microsoft Entra ID. Hybrid Architecture Design: Define architectural standards for a cohesive, resilient hybrid identity plane utilizing Azure AD Connect / Entra Cloud Sync while systematically reducing on-premises footprint. Database & App Integration: Govern authentication frameworks for enterprise systems (e.g., MySQL , Oracle ), ensuring secure schema optimization, seamless Entra ID App Registrations, and modern protocol connectivity. 2. Enterprise Technical Project Management Migration Delivery: Apply rigorous technical project management methodologies (Agile, Scrum, or Waterfall) to manage cross functional directory modernization pipelines. Resource & Milestone Tracking: Own the program budget, statement of work (SOW) validations, risk registers, and critical path scheduling for complex, multi-phased IAM rollouts. Change Management: Partner with Synchrony corporate change management teams to minimize business friction during global authentication updates, application cutovers, and user migrations. 3. Advanced Entra ID Architecture & Lifecycle Management Entra ID Governance : Overseeing Access Reviews , Entra Lifecycle Workflows (for automated joiner-mover-leaver processes), and Privileged Identity Management (PIM) to enforce just-in-time, least-privilege administrative access. Hybrid Synchronization & Decommissioning : Managing the transition from legacy Azure AD Connect to Entra Cloud Sync agent architectures, alongside systematically phasing out on-premises Active Directory Domain Services (AD DS). Entra ID App Registrations & Enterprise Apps : Governing the modernization of legacy application authentication by moving from local LDAP/Kerberos binds to modern Entra service principals, managed identities, and OAuth/OIDC permissions. 4. Next-Generation Security & Access Control Entra Conditional Access : Designing complex, contextual security boundary policies (incorporating user risk, sign-in risk, device compliance, and trusted locations). Entra ID Protection : Tuning machine-learning risk engines to detect, block, or force self-service password resets for compromised credentials or anomalous user behavior. Entra Verified ID : Strategizing long-term digital identity initiatives using decentralized identities and verifiable credentials for secure, B2B, or partner authentication. 5. Network & Infrastructure Security (Zero Trust Security Edge) Entra Private Access : Overseeing the replacement of traditional corporate VPNs by routing traffic to internal hybrid environments (like your MySQL servers) securely via a Zero Trust network access (ZTNA) model. Entra Internet Access : Deploying Secure Web Gateway (SWG) policies to protect users from malicious web traffic while monitoring cloud application access. Entra External ID : Architecting multi-tenant collaborations, B2B guest user lifecycles, and consumer-facing authentication flows. 6. Engineering & Operations Leadership Team Leadership: Recruit, mentor, and lead a high-performing team of identity engineers, directory architects, and technical project managers. Platform Availability: Ensure 99.99% availability of global directory infrastructure, establishing robust Entra Connect health monitors, disaster recovery, and automated failover pipelines. REQUIRED TECHNICAL SKILLS & QUALIFICATIONS Technical Proficiencies Microsoft Identity Ecosystem: Mastery of Microsoft Active Directory (AD), Microsoft Entra ID (Azure AD), Azure AD Connect, Entra ID Governance, and Entra ID Protection. Directory Management: Strong foundational knowledge of Group Policy Objects (GPOs), Active Directory trust relationships, and domain consolidation strategies. Authentication & Protocols: Deep knowledge of LDAP, Kerberos, NTLM decommissioning, SAML 2.0, OIDC, OAuth, and modern API-driven identity patterns. PAM & Vaulting: Hands-on governance of Privileged Access Management platforms, specifically Delinea or equivalent secrets vaults. Project & Program Management Competencies Framework Proficiency: Proven experience utilizing Jira, Microsoft Project, or equivalent software development lifecycle (SDLC) tracking tools to manage massive infrastructure dependencies. Stakeholder Delivery: Demonstrated ability to present technical migration roadmaps, risk-remediation logs, and executive steering committee KPIs clearly to C-level leadership. Professional Experience 7 Years of progressive engineering and architectural experience in traditional, on-premises Microsoft Active Directory Domain Services (AD DS), including domain consolidation, GPO management, and legacy authentication protocols (LDAP, Kerberos, NTLM decommissioning). 7 Years of deep architectural and deployment experience with Microsoft Entra ID (formerly Azure Active Directory), managing cloud-native identity planes, complex tenant migrations, and hybrid synchronization environments (Azure AD Connect / Entra Cloud Sync). 5 Years managing cross-functional infrastructure engineering, cybersecurity, and technical project management teams. Proven Track Record of successfully executing multi-million-dollar Active Directory modernization programs, migrating legacy application stores to Entra ID, and implementing Privileged Access Management (PAM) vaulting solutions like Delinea Education & Certifications Bachelor’s or Master’s degree in Computer Science , Information Security, Technical Project Management, or a related discipline. Optional Certifications: Microsoft Certified: Identity and Access Administrator Associate (SC-300) OR Microsoft Certified: Enterprise Administrator Expert. Preferred Certifications: Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), or CISSP. Grade/Level: 11 The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • Prince, NY

  • no content

AVP, Field Sales Manager (Southwest)

Role Summary/Purpose: This field sales position is responsible to sell Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to stores. Territory – Southwest territory which would include: Arizona, and portions of Colorado and Nevada Essential Responsibilities: Drive application volume to meet/exceed goals - measured as percent increase to Op Plan. Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals. Enhance implementation of in-store marketing programs; conduct on-going training. Develop credit awareness programs with store/market management. Audit signage, point of sale material for compliance purposes and communicate issues accordingly. Support Client Program Manager and client team initiatives. Compile and present results of on-going credit programs; manage travel and marketing budgets. Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels. Maximize/leverage credit support and commitment at store level. Develop annual marketing plan for stores to support business goals. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree , or 5 years’ experience working in the Financial Services Field. Minimum of 3 years of field or outside sales experience. Minimum of 2 years Client Relationship Management experience. Minimum of 2 years’ Experience developing presentations and pitching to all levels of management. Proficiency with MS Word, Excel, and PowerPoint. Willing to travel up to 75% of the time Desired Characteristics: Excellent negotiation and client relationship skills. Openness to coaching and ability to learn quickly. Customer focused mindset with ability to respond quickly to customer needs. Exceptional interpersonal communication skills (written, oral, nonverbal). Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

  • Paradise, NV

  • no content

AVP, Senior Data Engineer

Role Summary/Purpose: We are seeking a Senior Data Engineer to provide technical leadership for building and enhancing on‑premises data warehouse solutions and accelerating our migration to AWS, including Amazon Redshift. In this role you will be an integral part of an exciting, fast-paced, constantly changing and challenging work environment, and will play an important role in technology solutions at Synchrony. Essential Responsibilities: Understand and manage the data needs of stakeholders in a single business vertical. Responsible for the design and implementation of scalable & fault tolerant data applications on on-prem & AWS to store and process terabytes of data from upstream sources with high availability. Partner with information architects, platform architects, data scientists and product management on solution requirements to design solutions. Resolve problems through in-depth evaluation of business processes, system processes, enterprise standards & procedures. Comply with data management policies, standards and procedures. Responsible for design, development, testing oversight, and production implementation using on‑prem RDBMS platforms, Ab Initio, SQL, and AWS (Amazon Redshift). Lead the technical team to ensure appropriate data solutions to meet business goals as well as identify and define necessary system and process enhancements. Work closely with Product Owners, Product Managers, Program Manager, Scrum Masters and Team Members in a Scaled Agile framework. Engage in mid-level business partner engagement; management of relationship and inter-group planning among technology leadership/peers. Stay up to date on latest trends in data engineering and recommended best practices. Utilize innovative frameworks to avoid redundancy by promoting automation. Collaborate with data engineering team members to promote Synchrony values and culture. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree and a minimum of 4 years of experience in Technology in the consumer banking industry OR High School DiplomaGED and a minimum of 6 years or experience in Technology OR successful completion of Synchrony’s Business Leadership Program Experience with large scale relational database and public cloud (AWS preferred) environments. Strong experience and deep understanding of ETL, data warehousing, Cloud technologies (AWS) and analytics concepts. Strong engineering skills in on‑prem RDBMS/data warehouse platforms, Ab Initio (GDE/Co>Operating System), advanced SQL, and AWS, including Amazon Redshift. Strong cloud engineering skills with AWS, including hands-on experience with Amazon Redshift and related data services. Experience with batch and real-time data pipelines in a DevOps environment. Willing to work in a fast-paced environment with globally located Agile teams working in different shifts. Ability to develop and maintain strong collaborative working relationships with Technology and Business Stakeholders. Excellent written and oral communication skills. Adept and presenting complex topics executing with timely / actionable follow-through. Ability and flexibility to travel for business as required Desired Characteristics: Prior work experience in a Credit card/Banking/Fin tech companies. Experience dealing with sensitive data in a highly regulated environment. Experience with data visualization technologies such as Tableau Experience with APIs/Microservices in data-driven applications Demonstrated implementation of complex and innovative solutions. Articles and publications in the field of data engineering. Be the captain of the team, lead by example, motivate, and work together as a team. Grade/Level: 10 The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

  • K-Town, IL

  • no content

AVP, Portfolio Credit Manager – Health & Wellness

Role Summary/Purpose: This role will provide analytics and reporting support required for development and monitoring of revolving and installment credit products and strategies across the Health & Wellness (H&W) Network. This cross functional role may span across multiple credit/fraud lifecycles and across multiple H&W product offerings. Core responsibilities include credit and operational risk evaluation; delinquency, loss and fraud mitigation; risk/reward optimization; enforcement of credit policies; and portfolio monitoring & reporting. Our Way of Working: We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Essential Responsibilities: Support development and enhancement of new and existing credit strategies across revolving and installment credit products, utilizing advanced underwriting techniques to balance risk-reward tradeoff and drive profitable growth. Partner with Strategy Team counterparts to obtain appropriate approvals and execute on rollout of credit strategies. Support creation of presentations to senior leadership team to communicate new product/strategy design and post-launch measurement of credit performance and the differences in effectiveness of alternative credit strategies. Mange the Investment Review Sub-Committee credit process for deal review. Understand portfolio nuances to identify and communicate how acquisition actions impact overall portfolio performance and profitability. Act as Liaison between Credit and Sales team to research and provide answer to Provider inquiries. Work effectively cross‐functionally to drive balanced growth and Provider satisfaction. Enforcement of existing Bank credit policies. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree and 4 years of experience in a strategic analytical role, and/or commercial Credit/Risk, Finance, or Analytics role; or in lieu of a bachelor’s degree, 8 years of experience in strategic analytical role 2 years’ experience analyzing large data sets to derive strategic actionable credit insights including SAS, R or Python Programming Skills, 2 years SQL Skills Experience operating at a strategic level as part of a cross functional team Ability and flexibility to travel for business as required Desired Characteristics: Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Credit strategies Experience developing Consumer Credit Risk Strategies Strong communication and presentation skills and the ability to interact with and present to senior leaders and clients Experience with commercial lending products and practices Grade/Level: 10 The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

  • Highland Park, TX

  • no content

Healthy Families Family Resource Specialist (170)

Healthy Families Family Resource Specialist (170) Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Healthy Families Family Resource Specialist today! The Healthy Families Family Resource Specialist 1. Manages referrals to the Healthy Families program in accordance with the Healthy Families America model requirements, including. Attempting contact with all referrals within 24 to 48 hours of receiving the referral. Contacting each referred family a minimum of 2 times a month during the first trimester and second trimester and until the family is assessed. Contacting each referred family a minimum of 1 time per week during the third trimester and until the family is assessed. Contacting each referred family a minimum of 2 times per week once the infant is born and until the family is assessed. Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation. 2. Initiates and conducts screenings for families interested in the Healthy Families program. Conducting screening on all families using the Healthy Families Screening Tool and Contact Form. Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation. 3. Initiates and conducts welcoming, quality, and engaging assessments for all families enrolling in the Healthy Families program in accordance with the core Healthy Families America model standards, including. Completing the validated Family Resilience and Opportunities for Growth (FROG) Scale with newly enrolling families. Helping families identify their family strengths and areas of need Ensuring the FROG assessments are completed prenatally or within 3 months of the infant's birth. Preparing each FROG for review by supervisor. Reviewing each FROG with supervisor. 4. Promotes the Healthy Families program by. Maintaining quality and positive relationships with referring organizations. Providing referring organizations follow up on every referral received, including whether or not the family declined services. Represents the program at formal community venues to promote the program and facilitate referrals. Attending monthly Community Advisory Boards to ensure close communication occurs between Healthy Families program and community resources. Collecting Memorandum of Understandings from formal community partners. 5. Maintains documentation of services, quality measurement tools, and tracking forms in accordance with the Health Families America model, including. Submitting monthly Family Assessment Worker reports by the third day of the month Maintaining the Referral Log submitted for accreditation. Maintain the Closure Log submitted for accreditation. Entering all screening, FROG, and Closure information onto tracking spreadsheets submitted for accreditation. Tracking all outreach and community event participation used in the accreditation process. 6. Maintains completion of required supervision, including. Ensuring weekly reflective supervision. Ensuring documentation and tracking information is prepared ahead of supervision for review. 7. Completes required trainings in accordance with Healthy Families America model standards, including completing. 28 hours of initial Foundations for Family Support Core Training. Annual Child Abuse and Neglect training. Annual service population-focused training. Annual McNabb Center Relias trainings, CPR and First Aid, and Handle with Care trainings. 15 hours of Infant Mental Health Training annually to maintain Endorsement. 8. Achieve and maintain Infant Mental Health Endorsement through the Tennessee Association of Infant Mental Health, including. If hired without an Endorsement, will submit application on Endorsement Application System, uphold Ethics Code, achieve mandatory references, and complete and submit 30 hours of required infant mental health training within first year of employment. Once Endorsement is achieved or if hired with an endorsement, will maintain endorsement every year but completing and submitting 15 continuing education hours and updating the Code of Ethics review process annually. 9. Takes an active role in ensuring the McNabb Center completes and maintains Healthy Families America Accreditation, including. Familiarizing self with the more than 150 required Policies and Procedures. Ensuring all documentation is maintained for accreditation. Ensuring trainings are maintained. Ensuring home visiting rates are tracked and home visits are completed. Completed accreditation interview. 10. Utilizes Reflective Practices in all aspects of work, which includes but is not limited to. Using the 7 Core Healthy Families America Reflective Strategies with all families during home visiting services. Maintaining interest in and the ability to see things from multiple points of view. Using an ecological perspective when working with families. Maintaining up-to-date knowledge of infants, toddlers, and attachment and the ability to their relationships with their caregivers. Using self-awareness by being clear on one's own values and triggers and how these things influence their perceptions and interpretation of family needs and the impact on families. Maintaining a balanced and realistic view of relationships including positive and negative aspects. Talking about and thinking about relationships and personal feelings that arise during supervision. Considering another person's feelings, wants, needs, and states of mind so interactions and responses can be intentional. Ensuring if ruptures occur with a family, they are repaired. Taking responsibility for their own contributions and reactions to difficult situations. Tolerating ambiguity. Recognizing and taking action when one's self needs to be put in a more balanced state. JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. COMPENSATION: Starting salary for this position is approximately $16.71 - $17.76 /hr based on relevant experience and education. QUALIFICATIONS - Healthy Families Family Resource Specialist Experience: One-year experience providing evidence-based home visiting services preferred. Experience working with young children and families required. Education / Knowledge : Bachelor's degree in Social Work, Psychology, or related field preferred. High school diploma and lived experience required if not Bachelor's Qualified. The Association of Infant Mental Health in Tennessee (AIMHITN) Infant Mental Health Endorsement preferred. Required to apply for AIMHITN Infant Mental Health Endorsement within the first year of employment if hired without endorsement. Training and knowledge in infant and early child development and parenting skills required. Physical/Emotional/Social - Skills/Abilities: To perform this job successfully, an individual must have excellent communication skills with colleagues and clients. Must be able to build quality and caring relationships with clients where clients feel supported and heard. Must be able to maintain a trauma-informed approach when serving families. Must maintain appropriate boundaries with clients and colleagues. Willingness to engage in building reflective capacity. Must be able to manage a flexible schedule and multiple tasks. Must be able to use reflective practices in working with families. Must be able to work with diverse populations in culturally sensitive ways. Must have an F endorsement and be able to drive for work-related duties. Must be able to utilize a dependable vehicle for home visitation services. Certification and training in verbal de-escalation strategies required. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin . click apply for full job details

  • Lonsdale, TN

  • no content

AVP, Portfolio Credit Manager – Health & Wellness

Role Summary/Purpose: This role will provide analytics and reporting support required for development and monitoring of revolving and installment credit products and strategies across the Health & Wellness (H&W) Network. This cross functional role may span across multiple credit/fraud lifecycles and across multiple H&W product offerings. Core responsibilities include credit and operational risk evaluation; delinquency, loss and fraud mitigation; risk/reward optimization; enforcement of credit policies; and portfolio monitoring & reporting. Our Way of Working: We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Essential Responsibilities: Support development and enhancement of new and existing credit strategies across revolving and installment credit products, utilizing advanced underwriting techniques to balance risk-reward tradeoff and drive profitable growth. Partner with Strategy Team counterparts to obtain appropriate approvals and execute on rollout of credit strategies. Support creation of presentations to senior leadership team to communicate new product/strategy design and post-launch measurement of credit performance and the differences in effectiveness of alternative credit strategies. Mange the Investment Review Sub-Committee credit process for deal review. Understand portfolio nuances to identify and communicate how acquisition actions impact overall portfolio performance and profitability. Act as Liaison between Credit and Sales team to research and provide answer to Provider inquiries. Work effectively cross‐functionally to drive balanced growth and Provider satisfaction. Enforcement of existing Bank credit policies. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor’s degree and 4 years of experience in a strategic analytical role, and/or commercial Credit/Risk, Finance, or Analytics role; or in lieu of a bachelor’s degree, 8 years of experience in strategic analytical role 2 years’ experience analyzing large data sets to derive strategic actionable credit insights including SAS, R or Python Programming Skills, 2 years SQL Skills Experience operating at a strategic level as part of a cross functional team Ability and flexibility to travel for business as required Desired Characteristics: Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Credit strategies Experience developing Consumer Credit Risk Strategies Strong communication and presentation skills and the ability to interact with and present to senior leaders and clients Experience with commercial lending products and practices Grade/Level: 10 The salary range for this position is 100,000.00 - 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Credit

  • Costa Mesa, CA

  • no content

AVP, Field Sales Manager (Southwest)

Role Summary/Purpose: This field sales position is responsible to sell Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to stores. Territory – Southwest territory which would include: Arizona, and portions of Colorado and Nevada Essential Responsibilities: Drive application volume to meet/exceed goals - measured as percent increase to Op Plan. Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals. Enhance implementation of in-store marketing programs; conduct on-going training. Develop credit awareness programs with store/market management. Audit signage, point of sale material for compliance purposes and communicate issues accordingly. Support Client Program Manager and client team initiatives. Compile and present results of on-going credit programs; manage travel and marketing budgets. Attend/support store opening and relocation events. Develop and maintain key external client relationships at store, market, and regional levels. Maximize/leverage credit support and commitment at store level. Develop annual marketing plan for stores to support business goals. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor’s degree , or 5 years’ experience working in the Financial Services Field. Minimum of 3 years of field or outside sales experience. Minimum of 2 years Client Relationship Management experience. Minimum of 2 years’ Experience developing presentations and pitching to all levels of management. Proficiency with MS Word, Excel, and PowerPoint. Willing to travel up to 75% of the time Desired Characteristics: Excellent negotiation and client relationship skills. Openness to coaching and ability to learn quickly. Customer focused mindset with ability to respond quickly to customer needs. Exceptional interpersonal communication skills (written, oral, nonverbal). Private Label Sales and Marketing experience will be a plus. Strong finance business/industry acumen Grade/Level: 10 The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. *Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time Job Family Group: Sales

  • Dresslerville, NV

  • no content