Root Cause Analyst

ID: 575045 Location: Norfolk Va, US Root Cause Analyst Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The RCA Analyst will work closely with all Business Areas and Dispute Teams to support the delivery of RCA analysis and ultimately contributing for a better Customer Experience by reducing the Invoice errors. The RCA Analyst will consume intel and data provided by Dispute Team, fully understanding the main issues to address, will then proceed to deep analyze the data and research cases as necessary to create the RCA plan. RCA Analyst will follow through with the necessary plan of actions to tackle the issues. RCA Analyst will maintain a very close follow up with all Business Units making sure the plan is being followed and the Dispute Data is reflecting the intended trend followed by those actions. The RCA Analyst embraces a culture of collaboration, improvement, and learning. RCA Analyst will become a NOVA Key User, have a deep understanding of the overall Dispute Process. RCA Analyst will audit the usage of the system, making sure all teams have a uniform method following SOPs, allowing data quality. Functions & Duties • Intel from Dispute and Data Analysis to be the foundation of RCA Action Plan • Building and addressing all Items in the RCA Action Plan, including hosting Customer calls and partnering for Training • Understand end user needs and influence the RCA Process/System development roadmap • Partners with Business Teams addressing all issues upstream with partners and stakeholders • Monitoring all data trends related to the RCA Action Plan items being addressed and the KPIs set to prove improvements • Address internal Dispute Quality issues • MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED Knowledge, Skills, Abilities • Understanding of Industry processes and standards as a whole • Familiarity with functions of different internal departments • Understand concepts and principles of detention, demurrage, storage and monitoring within the shipping industry • Basic understanding of customer invoicing • Basic knowledge of LARA application • Ability to manage own workload and deliverables. • An understanding of the uses of data, data skills, and data tools. • Be curious with data and have a sensible regard around data accuracy. • Experience around tools like Excel, Qlik and Visio and other reporting tools • Strong problem-solving aptitude and idea generation, with the ability to go from conceptualization to execution. • Strong inter-personal skills with ability to forge strong relationships with key stakeholders • Excellent oral and written communication and presentation skills. • Effective organizational and project management skills. Qualifications Education Required/Preferred Education Level Required High School Diploma or GED Preferred Bachelor’s Degree Work Experience Experience Years of Experience General Experience 3-5 years Industry Experience 1-3 years At CMA CGM, we are committed to fair and equitable compensation practices. The expected salary range for this position is $62,000 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate’s qualifications, skills, experience, and location. In addition to base salary, this position may be eligible for: Performance-based bonuses Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off Professional development opportunities We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply. Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at [email protected] Nearest Major Market: Hampton Roads

Transmission Operations – Field Technician (Southwestern Ohio)

AMERICAN MUNICIPAL POWER, INC. JOB DESCRIPTION This position has the ability to report remotely out of Southwestern Ohio with travel to Columbus or sites as needed. Position Title: Transmission Operations – Field Technician (Southwestern Ohio) Reports To: Director Transmission Operations FLSA Status: Non-exempt Basic Functions: 1. Assist with overseeing AMP Transmission (AMPT) system operations, maintenance, and field services. 2. Execute and implement processes, procedures, and documentation to insure AMPT facilities are maintained and operated within regulatory compliance and utilizing good utility practices. 3. Provide operational and maintenance guidance on AMPT owned assets, construction projects and potential new projects in planning. Essential Functions: 1. Participate in field operation and maintenance related activities including assisting in the development of requests for proposals, vetting, selecting, and managing third party companies and contractors to perform field services. Provide technical direction to companies and contractors. 2. Assist in managing AMPT-Member O&M agreements including preparation of annual budgets, payment schedules, spare part inventories and opportunities for mutual services. 3. Assist in implementing and managing an asset management program and emergency preparedness program. 4. Assist in developing and maintaining maintenance files and databases. 5. Collaborate with Transmission Planning and Transmission Engineering to identify and implement capital projects to improve operational performance. 6. Assist in implementing equipment ratings and guidelines for electric equipment to ensure proper operation, maintenance, and compliance with applicable regulations. 7. Assist in providing operation and maintenance direction, support, and guidance on AMPT owned assets, potential new projects in planning and construction projects. 8. Assist in development of annual transmission operation and maintenance budget. 9. Work in close collaboration with transmission engineering, transmission planning, transmission project management and other departments and stakeholders to successfully accomplish tasks. 10. Perform other duties as assigned. Knowledge, Skills, & Qualifications: 1. A two-year degree in engineering or related field is preferred. Other combinations of skills and experience may be accepted upon review. 2. A minimum of 5 years of experience in electric transmission field services, maintenance or operations is preferred. Experience in similar fields may be considered. 3. Preferred knowledge of North American Electric Reliability Corporation (NERC) Reliability standards, processes and compliance obligations. 4. Experience with Maximo computerized maintenance management system software applications preferred. 5. Must be deadline/critical path oriented and have a strong ability to prioritize. 6. Strong verbal, written, and computer skills are essential; must demonstrate previous success in building effective business relationships. Must have a positive attitude and work well within a small team. 7. Must successfully complete FERC Standards of Conduct compliance training within 30 days of employment. 8. Must be willing to travel to assigned project locations throughout the AMP Transmission footprint. 9. Residence in southwestern Ohio is desired.

Entry Level Data Scientist

B reak Into Tech with Confidence and Assurance Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k. Synergisticit's JOPP focuses on closing the gap between your tech skills and what employers want now. We've seen firsthand that career changers with the right support can outshine even traditional CS grads—because they bring both technical skills and business perspective to the table. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Candidates on F1/OPT needing a job for STEM extension or H-1B filing We assist in filing for STEM extension and also for H1b and Green card filing to Candidates Please check below links: Job Placement Program Java Job placement Program: Get Hired for Java Full stack Jobs Data Science Job Placement Program: Get hired for data jobs SynergisticIT USA Today Article Videos of Synergisticit At OCW, JAVAONE, GARTNER SUMMIT please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT Technical Skills or Experience? | Which one is important to get a Job? | SynergisticIT The $100k H1B Filing Fee: Implications on U.S. Tech Employment | SynergisticIT Wage-Based H-1B Filing If you're coming from a role in business, QA, or project management, you're already ahead in many ways: You understand team dynamics, stakeholder needs, and business context You've worked with tech teams—and maybe even dabbled in SQL, JIRA, or light coding You know how to solve problems, manage timelines, and think analytically What you might be missing are the technical building blocks, hands-on tools, and confidence to interview like an engineer. That's exactly where SynergisticIT comes in. Your Path Into Tech—Mapped and Guided No CS Degree? No Problem. The First Step Is Yours If you're ready to stop watching job postings and start preparing to land one, it's time to connect with us. Whether you need skill enhancement or just job search support, we'll help you become the kind of candidate tech companies are actively hiring. You don't have to start over—you just have to start smarter.

Business Analyst/Salesforce Administrator

Genesis10 is seeking a Sr. Business Analyst / Salesforce Administrator for this Direct Hire position for our client in the Wealth Management industry. This mainly onsite position is located in Plano, TX Salary range: $120-$140K Depending on Experience W2 Status: Only candidates available and ready to work directly as our clients employee and will not require sponsorship now or in the future will be considered for this position. Description: As Senior Business Analyst, you will report to the Application Development Team Leader and be an important partner to the business. You will analyze needs of our stakeholders to identify improvement opportunities, while recommending solutions and initiatives that allow the organization to achieve its strategic goals. You will serve as the liaison between the business and IT to elicit, analyze, communicate, and validate requirements to help us achieve our goals through internal changes. These changes will affect core organizational functions, including changes to policies, processes, and information systems. Responsibilities: Oversee various projects from beginning to end, ensuring implemented solutions effectively meet our needs Create user stories and acceptance criteria Create flow charts, process flow diagrams, and use cases Identify ways to refine processes by recommending items for automation, re-structuring, or elimination Provide application support Use design skills to define Technical Design Specifications for complex and high impact projects Research external software solutions Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Independently administer Salesforce instances including roles, profiles, permission sets, page layouts, and record types. Requirements: 5 years as a Business Analyst on Technology projects 2 years of experience as a Salesforce Administrator Experience administrating Salesforce Sales Cloud Strong quantitative and analytical thinking skills Excellent customer service and oral/written communications skills If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year—in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF & Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran DIG10-DA

Senior Validation Analyst

Job Title: Senior Validation Analyst Duration: Long-Term Renewing Contract Location: Norfolk, VA Job Description: Responsible for ensuring that equipment, process and analytical methods are validated. Support production by providing ongoing quality engineering support throughout the product life cycle and perform Non Conformance (NC) and Out Of Specification (OOS) investigations. Principal Duties and Responsibilities: Review and execute Installation (IQ), Operation (OQ) and Performance Qualification (PQ), test method validation protocols (TMV) and analytical test methods. Provide guidance/direction to teams upon review of validation documentation. Serve as a “hands-on” Validation Lead for Validation of changes to existing processes, systems and equipment. Review equipment manuals, specifications, drawings and operational documents to ensure validation and qualification protocols and standard operating procedures are in-line with manufacturer’s specifications, operational procedures, calibration requirements and required maintenance. Perform Non Conformance (NC) and Out Of Specification (OOS) investigations. Analyze processes and methods related to quality improvement (e.g. Six Sigma, statistical tools, etc.), product and process risk management (PFMEA) and corrective and preventive action (CAPA). Assist with audits, explaining validation and qualification activities performed at the site. This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act. Skills: Expected Areas of Competence (i.e., knowledge, skills and abilities) Proven ability to write technical documentation Proven ability to write analytical methods requirements and tests Able to lead and prioritize tasks and to drive projects to completion Ability to communicate in a clear, concise manner including previous experience in writing technical documentation Able to work in a team environment  Possess strong organizational and interpersonal skills Education: Bachelor of Science Degree in relevant field (science, engineering, etc.) 5-7 years related experience or equivalent combination of education and experience

Customer Service Representative

Position: Customer Care Advocate Location: Warwick, RI (Remote with Onsite Training & Occasional Office Visits) Job Type: 5 Months Contract Schedule: Monday – Friday, 8:30 AM – 5:00 PM EST Client: Direct-client Job Overview: We are seeking a Customer Care Advocate to deliver exceptional service by supporting customers with inquiries, resolving issues, and ensuring a positive customer experience. This role begins with onsite training and transitions to a primarily remote work model, with occasional onsite visits for team meetings or system-related needs. Key Responsibilities: Provide professional customer support via phone with empathy and strong communication skills Resolve inquiries related to policies, claims, and account requests Process transactions accurately and coordinate with internal teams as needed Navigate multiple systems efficiently to deliver timely solutions Maintain high-quality service standards in a fast-paced environment Required Qualifications: 2 years of customer service experience; call center experience preferred Ability to work onsite during training and attend occasional onsite meetings Strong computer, multitasking, and problem-solving skills Reliable high-speed internet connection (minimum 50 Mbps, LAN connection required) Excellent verbal and written communication skills with a customer-focused mindset This is a great opportunity to join a dynamic team and make a meaningful impact through exceptional customer support.

Customer Support - Technology

The goal of this position is to increase support toWisconsin’s schools/districts for state reporting tasks as well as provide training and presentationsrelated to several data applications. This position performs direct WISEdatacustomer support services for schools and districts (LEAs) clients by respondingto CRM cases (or “tickets”), email, and telephone requests for support. The position willdocument, track, and monitor support requests to ensure a timely resolution. In the courseof their daily work, the position follows the Customer Service Framework, as well asstandards and processes for effective customer service practices. This position will serve as the primary trainer for training sessions/videos, demonstrations, conferences, and workshops held by the Customer Services team or in conjunction with external stakeholders. Goals and Work Activities 60% Customer Service Help Desk Support 1. Serve as a customer service contact for schoolsand districts in Wisconsin. 2. Create, oversee and monitor requests, incidentsand problem resolution using user support "ticketing" software. 3. Assist WISEdata product owner in identifyingstate reporting process improvements through business process analysis. 4. Monitor and support school/district reportingprogress. a. Contact school districts when assistancemay be needed. 5. Provide on-site or virtual training when appropriate. 6. Work with school districts on their data submissionsto WISEdata. 7. Work with school districts to help them understandhow to use WISEdata and WISEdash for data reviews. 8. Help to ensure that data issues and errorsare being resolved. 9. Monitor the health of the data for districtsusing the WISEdata portal and WISEdash. 10. Review data quality reports leading up to thedata snapshot. 35% Customer Service Training 1. Interact with internal and external customers. 2. Collaborate with Technical Writer to maintaincustomer support documentation and contribute to statewide documentation such as FAQsand service desk tools. 3. Create training videos and/or tutorials. 4. Attend virtual or in-person conferences andworkshops to present on WISE topics. 5. Advise management on situations that may requireadditional client support or escalation. 6. Maintain up-to-date training materials andstrive to improve customer understanding. 5% Professional Development and OtherTasks as Assigned 1. Keep abreast of updates to applications andprocedures. 2. Participate in appropriate professional learningcourses. 3. Participate in meetings and training, includingthose associated to vendor user groups. 4. Maintain awareness of operating proceduresand environment of the team. 5. Other duties as assigned. Knowledge, Skills, and Abilities 1. Knowledge of methods for gathering and understandingcustomer needs. 2. Ability to maintain positive and courteousinteractions with customers. 3. Ability to make thoughtful, expeditious decisionsin complex situations. 4. Ability to interpret business logic and communicatetechnical requirements. 5. Effective oral and written communication skills. 6. Ability to work effectively in a team environment. 7. Self-motivated with the ability to work independently. 8. Ability to complete data health checks forthe districts using visualizations and download files. 9. Ability to use productivity tool applications including Microsoft Office, Microsoft Dynamics CRM (Customer Relationship Management) ticketingsystem and Google Apps. 10. Ability to travel by car to meetings outsideof the Madison area. *Nice to Have:Knowledge of student information system(SIS) software used within Wisconsin. Knowledge of DPI applications includingWISEdata Portal, WISEid

Service Desk - IT Healthcare (Multi-lingual)

BILINGUAL NIGHT SHIFT SERVICE DESK ANALYST WHY THIS ROLE Language requirement: English 1 additional language (German/Italian/Spanish/French). If you’re fluent bilingual (English French/German/Italian) and you like being the person who keeps things running when it matters most, this is a high-impact Service Desk role supporting healthcare teams during European daytime hours. You’ll help clinicians and staff resolve technical issues that directly affect patient care—fast, calmly, and with great customer service. SHIFT & LANGUAGE Shift: Europe-hours night shift (ROW support) Start time:2:00am or 3:00am Eastern Time (based on coverage needs) Weekend: scheduled for one weekend shift per week Language: Fluent (spoken written) in English ONE of Spanish OR French OR German OR Italian WHAT YOU’LL DO Be the first point of contact for incoming support requests and provide level 1–2 troubleshooting Support users via phone, email, and other channels; document each interaction clearly in the ITSM tool Troubleshoot clinical and technical issues (applications, access, Citrix/VPN, printers, browsers, basic network checks) Follow established workflows and clinical knowledge resources to resolve issues efficiently Escalate appropriately when needed and ensure timely callbacks and follow-through Contribute to the Clinical Knowledge Base and help improve how we support users Work directly with clinicians (physicians and nurses) to resolve issues impacting patient care Build experience in clinical workflows and EMR systems that are widely used across healthcare YOU’RE A GREAT FIT IF YOU… Are truly fluent in English Spanish OR French OR German OR Italian (comfortable on live calls and writing clear notes) Can reliably work a consistent shift starting at 2:00am or 3:00am ET Enjoy solving problems, staying calm under pressure, and providing great customer service Are organized, responsive, and take pride in accurate documentation and follow-through SKILLS / EXPERIENCE Fluent speaking writing in English Spanish OR French OR German OR Italian Strong customer service mindset and professional communication Ability to multi-task with attention to detail and a sense of urgency Experience using an ITSM tool to document incidents and requests (preferred not required) Knowledge of Citrix and VPN (preferred not required) Troubleshooting experience with printers, browsers, desktop/web applications, and basic network checks Minimum HS diploma 18 months Service Desk / Help Desk experience preferred Healthcare/clinical environment exposure (nursing/medical/pharmacy) a big plus EMR exposure (Epic/Cerner/Meditech/Allscripts) (preferred not required) HDI Support Center Analyst certification is a plus WHAT SUCCESS LOOKS LIKE (FIRST 60–90 DAYS) You consistently meet response and documentation expectations while supporting ROW users You resolve common issues confidently and know when/how to escalate You build comfort with clinical workflows and knowledge base usage Stakeholders describe you as reliable, clear, and easy to work with—especially during time-sensitive situations LI-SL1 LI-Hybrid What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Outbound specialist / Business Development Representatives / Sales Development Representatives

Outbound specialist / Business Development Representatives / Sales Development Representatives Inside Sales Experience: 1-2 years Remote Fulltime Qualifications 1–2 years of experience in B2B SaaS sales (BDR/SDR role). Proven track record of meeting or exceeding outbound sales quotas. Expertise in cold calling, email personalization, and LinkedIn prospecting. Proficiency with CRM software (Dynamics) and sales intelligence tools (Hoovers, LinkedIn Sales Navigator). Strong understanding of consultative selling and objection handling techniques. Ability to work independently and manage time effectively in a fast-paced environment. Bachelor’s degree or equivalent practical experience. Key Responsibilities Strategic Outbound Prospecting: Identify and target high-value prospects, conducting 60-80 daily multi-channel touchpoints (phone, email, LinkedIn). Deep Research & Account Mapping: Research target accounts to understand their workflows, pain points, and buying committees, crafting personalized messaging tailored to decision-makers. Lead Qualification & Discovery: Run initial discovery calls to qualify prospects on budget, authority, need, and timeline (BANT/CHAMP frameworks). Pipeline Generation: Set 20-30 high-quality SQL (Sales Qualified Lead) meetings per month that convert into pipeline. Pipeline Management: Utilize CRM (Dynamics) and sales engagement tools (Woodpecker/Dynamics) to maintain accurate records, track activities, and manage follow-ups. Collaboration: Work closely with Marketing and Sales to refine messaging and optimize the sales handoff process. KPI Management: Consistently meet or exceed monthly quotas for SQLs, meetings booked, and sourced revenue.

Project Manager

Project Manager - High-End Restaurant Construction Location: Miami, FL (local or willing to commute) Compensation: $110,000-$130,000 base salary (DOE) Schedule: Full-time | Monday-Friday | 8:00 AM-5:00 PM Travel: Very light Office: Miami-based Position Overview We are seeking an experienced Project Manager to oversee multiple high-end restaurant construction projects for a well-established general contractor. This role is responsible for managing 3-5 active projects at a time, ensuring projects are delivered on schedule, within budget, and to a high standard of quality. The Project Manager will work closely with executive leadership and internal project teams throughout the full project lifecycle. Key Responsibilities Manage restaurant and hospitality construction projects from preconstruction through close-out Oversee 3-5 concurrent projects while maintaining schedule, budget, and quality standards Lead project kickoff meetings and coordinate turnover from preconstruction Review drawings, specifications, contracts, and scopes of work Develop and maintain project schedules and track progress against milestones Manage project budgets, cost tracking, billings, and change orders Coordinate subcontractors, vendors, consultants, and internal field teams Handle RFIs, submittals, change management, and documentation Communicate regularly with ownership, architects, and stakeholders Conduct site visits to monitor progress, quality, and safety compliance Lead project close-out, punch lists, and final documentation Required Qualifications 5 years of construction project management experience Strong background managing high-end restaurant or hospitality projects for a general contractor Proven ability to manage multiple projects simultaneously Solid understanding of construction means and methods, contracts, scheduling, and cost control Strong communication, organization, and leadership skills Proficiency with project management and construction software (Procore, Excel, scheduling tools) Preferred Qualifications Bachelor's degree in Construction Management, Engineering, Architecture, or related field Experience working directly with executive leadership and ownership groups Background in fast-paced, repeat restaurant rollouts or interior buildouts Additional Details Role is based out of the Miami office No car allowance provided Mileage reimbursed at IRS rate for travel exceeding 20 miles round trip Long-term, stable opportunity with consistent project flow

Recruiter

Under general direction from the Director of Human Resources, the Recruiter is responsible for the full life cycle recruiting: recruiting, screening, and recommending placement of team members by using creative sourcing methods (internal and external). To be successful in this role, the ideal candidate must possess considerable skill in sourcing, interviewing, and selection techniques as well as an extensive knowledge of federal and state laws regarding employment practices. Major Responsibilities: Partners with hiring managers to determine staffing needs. processes job requisitions and manages current candidate activity in the applicant tracking system. Screen resumes, interview candidates (by phone, via Teams or in person), schedule/coordinate onsite interviews, scouting, and attend interviews, if required. Administers pre-employment assessments as well as reference/background/drug screenings, makes recommendations for hire (or not hire), negotiates salaries according to hiring manager instructions and delivers employment offers for position openings. Administers pre-employment safety courses to all new employees before they start. Administers QA survey to new employees on the first and 5th day of work. Uses traditional and non-traditional resources, such as employment agencies, career fairs, online job fairs, community network events, etc., to identify and attract quality candidates. Develop advertising programs (internal and external) to ensure high visibility with potential candidates. Maintains employee referral program. Manages recruiting process, including screening, coordination of interviews with hiring manager, offer letters, etc. Communicates important employment information during delivery of employment offers (e.g., benefits, compensation, noncompete agreements, policies, terminations, etc.). Works with hiring managers to ensure compliance with all federal/state laws and regulations, including affirmative action plan compliance and maintains compliance with I-9s and IDs. Provide accurate and regular reporting of recruiting activities every week. Maintains membership and affiliations with trade/professional organizations related to industry. Provides HR Director with all reports regarding KPI's (Time to fill, cost to fill, Turnover, Safety training completed before first day report, etc.) Provides support to the HR department as needed. Competencies: Business Acumen. Communication Proficiency. Organizational Skills. Global & Cultural Awareness. Relationship Management. Required Education and Experience: At least two years of relevant recruiting Education Requirements High School or GED Associate Degree Master Degree