Director, Salesforce CX Product Leader (Conshohocken)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Job Details Role Summary Lead the strategy, design, development, enhancement, and support of Salesforce-based business products and customer experience solutions, including customer service, self-service, digital engagement, and case management capabilities. The Director, Salesforce CX Product Leader partners closely with business leaders, customer experience teams, product owners, architects, and IT delivery teams to define product vision, prioritize investments, deliver business value, and continuously improve customer and associate experiences. The position is responsible for product lifecycle management, business process transformation, roadmap planning, solution delivery, and operational support for customer-facing Salesforce products and services. Primary Duties & Responsibilities Defines and executes the Salesforce Customer Experience Product Strategy, aligning with business objectives, customer engagement goals, and enterprise digital transformation initiatives. Partners with business stakeholders, customer service leaders, product owners, UX teams, architects, and delivery organizations to define and prioritize product roadmaps. Establishes strong partnerships with customer-facing business functions to identify pain points, opportunities, and innovative solutions that improve customer and associate experiences. Leads product discovery efforts, including customer journey mapping, process analysis, user research, and Design Thinking workshops. Develops business cases and recommendations that address customer experience improvements, operational efficiencies, business growth opportunities, and return on investment. Drives adoption of modern product management practices, including customer-centric design, Agile delivery, continuous feedback loops, and outcome-based measurements. Develops and maintains multi-year roadmaps for customer service, self-service, digital engagement, experience cloud, case management, knowledge management, and AI-enabled customer support capabilities. Works with stakeholders to evaluate emerging Salesforce and industry technologies to enhance customer and employee experiences. Creates communication and change management strategies to drive stakeholder engagement, adoption, and successful product deployment. Establishes and tracks product KPIs, customer satisfaction measures, adoption metrics, service performance indicators, and value realization objectives. Defines product vision, business capabilities, user personas, customer journeys, and success criteria for Salesforce customer engagement solutions. Oversees the design and evolution of customer service and self-service business processes, ensuring alignment with business goals and regulatory requirements. Leads prioritization of product backlogs, enhancement requests, defects, and technical investments based on business value and strategic objectives. Collaborates with enterprise architecture and engineering teams to ensure scalable, secure, and maintainable solution designs. Establishes governance processes for product design, feature prioritization, solution review, and business acceptance. Defines and monitors business outcome metrics, including case resolution effectiveness, customer satisfaction, self-service adoption, digital engagement, and productivity improvements. Identifies risks and dependencies impacting product delivery and customer experience and develops mitigation strategies. Removes business and technical barriers that impact product delivery and customer outcomes by coordinating across multiple teams and stakeholders. In partnership with financial and business leaders, manages budgets associated with Salesforce customer experience products and initiatives. Develops investment strategies and prioritization frameworks to maximize business value and customer impact. Identifies opportunities to optimize solution costs while maintaining high levels of customer service and business performance. Supports business case development for new products, features, and transformational initiatives. Ensures financial accountability and value realization across the product portfolio. Maintains a comprehensive portfolio of customer service, self-service, and customer engagement products. Defines product release strategies and coordinates delivery plans with development teams and business stakeholders. Oversees product lifecycle management, including introduction of new capabilities, enhancement planning, retirement of legacy functionality, and technical modernization efforts. Evaluates and recommends new Salesforce platform capabilities, AI solutions, and third-party applications that improve customer experience and operational efficiency. Ensures alignment between product roadmaps, enterprise priorities, and customer needs. Oversees end-to-end product delivery from concept through deployment and ongoing support. Ensures product requirements are clearly defined, documented, and translated into actionable delivery plans. Partners with development and support teams to ensure successful implementation and adoption of business solutions. Leads continuous improvement initiatives focused on customer satisfaction, associate productivity, digital experience, and operational effectiveness. Reviews product performance regularly and recommends enhancements based on customer feedback, usage analytics, and business outcomes. Serves as the primary escalation point for complex business issues impacting customer-facing products and services. Ensures proper support models, knowledge management practices, and service processes are in place to sustain product success. Manages relationships with Salesforce, implementation partners, consultants, and solution vendors to ensure successful delivery of product objectives. Provides leadership in vendor selection, contract evaluation, statement-of-work development, and performance management. Reviews partner delivery performance and drives corrective actions when necessary. Ensures external resources align with organizational standards, product strategies, and quality expectations. Provides direct or matrix leadership to product managers, business analysts, solution designers, UX specialists, delivery leads, and support teams. Builds high-performing product teams focused on customer-centric thinking, innovation, and business value delivery. Oversees workforce planning, talent development, succession planning, and capability building. Promotes Agile and SAFe delivery practices while fostering collaboration across business and technology teams. Coaches team members in product management, business process design, customer experience leadership, stakeholder engagement, and digital transformation practices. Drives accountability, innovation, continuous learning, and a results-oriented culture. Other duties as assigned. Experience And Educational Requirements Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field; advanced degree preferred. Typically 10 years of progressive experience in product management, customer experience solutions, Salesforce delivery, or digital transformation. 5 years of leadership experience managing product, business analysis, customer experience, or technology teams. Extensive experience with Salesforce platforms, including Service Cloud, Experience Cloud, CRM solutions, digital engagement, customer service, and self-service capabilities. Demonstrated success leading enterprise‑scale customer experience and business transformation initiatives. Experience managing budgets, business cases, vendors, and strategic technology investments preferred. Minimum Skills, Knowledge, And Ability Requirements Strong leadership, stakeholder management, and executive communication skills. Deep understanding of customer service operations, customer experience design, self-service solutions, and digital engagement strategies. Expertise in Salesforce product capabilities, including Service Cloud, Experience Cloud, case management, knowledge management, and omnichannel customer support. Strong product management skills, including roadmap planning, backlog prioritization, business case development, and value realization measurement. Experience applying Design Thinking, customer journey mapping, and user-centered design principles. Strong understanding of Agile, SAFe, and product-centric delivery models. Ability to translate complex business requirements into scalable and innovative technology solutions. Strong analytical, problem-solving, prioritization, and decision-making capabilities. Excellent written and verbal communication skills with the ability to influence senior business and technology leaders. Proven ability to lead cross-functional teams through large-scale business and digital transformation initiatives. Strong organizational skills with the ability to balance strategic planning and execution in a fast-paced environment. What Cencora offers

Head of Software (Robotics/IoT) (San Francisco)

Our client is a venture-backed company building the software platform that operates general-purpose robots: fleet management, productivity, agentic interaction, and the full data-to-deployment lifecycle. This is a founding architecture role. You will own the end-to-end architecture across frontend, backend, and robot-side software, and set the technical direction that keeps a fast-moving, multi-workstream engineering org building toward one coherent system. It is a rare combination of instincts. It needs someone who has built beautifully designed, fast, coherent productivity software that demanding professionals use daily, paired with someone who has shipped software that controls physical hardware at fleet scale, where connectivity is unreliable and failures have real-world consequences. This is a hands-on leadership role, not a pure strategy seat. You will write code personally, especially in the early stages. What you'll do Design and own the end-to-end platform architecture: robot connectivity and control, fleet management, AI and agentic features, data pipelines, and deployment, as one coherent system rather than a set of services bolted together. Set technical direction across frontend, backend, robot-side, and infrastructure teams, and make the architectural calls (build vs. buy, monolith vs. services, sync vs. async, where state lives) that keep everyone aligned as the team scales. Architect how AI capabilities (chat, agentic behaviors, learning from fleet data) integrate into the platform safely, with the right abstractions for permissions, observability, and failure containment when agents can act on physical robots. Define the developer- and operator-facing experience so the platform feels as considered and fast as the best consumer software, not merely functionally complete. Set engineering standards: architecture review, API design conventions, testing and rollout discipline, and how the org decides what is good enough to ship for software that touches physical machines. Write and review code directly on critical-path systems, especially in early phases where getting the foundational abstractions right matters more than delegating. What we need Deep strength in most of the areas below, and credible working knowledge of the rest. We are hiring for the mental model, not a line-for-line resume match. 8 years in software engineering , including senior, staff, or higher ownership of a large multi-team system architecture, not just a component within one. You can walk through a system you personally built end to end, the tradeoffs you made, and what you would do differently. Still hands-on: you write production code regularly and can speak to recent commits or PRs, not just design docs and diagrams. Consumer or prosumer SaaS architecture where UX quality, responsiveness, and coherence across web, desktop, and mobile were first-class engineering concerns. Comfort owning frontend architecture (state management, real-time sync, offline or local-first patterns) as well as backend. Connected-device systems at fleet scale: device management, OTA update pipelines, telemetry ingestion, and edge-cloud architecture where connectivity is unreliable. Familiarity with the patterns that matter when software controls hardware: near-real-time communication, versioned protocols across fleets running different software versions, safe rollback, and graceful degradation. Production agentic systems (tool use, multi-step planning, autonomous or semi-autonomous execution), with a clear point of view on where agents need guardrails, human-in-the-loop checkpoints, or hard safety boundaries. That matters here because agents will eventually act through physical robots. Full-stack depth across distributed backends, API design, real-time communication (websockets, gRPC, pub-sub), data pipelines, and frontend, enough to be credible reviewing code and designs in any of them. Nice to have Robotics, autonomous vehicles, or other domains where software failures carry physical or safety stakes. OS-level or platform-level experience (mobile operating systems, embedded platforms, or vehicle software stacks). We care about the mental model more than a title match. Scaling an engineering org through a Series A to C growth stage. Startup leadership, ideally as a first architecture hire or early engineering leader. Location and process Onsite, San Francisco Bay Area. We are representing this client confidentially and will share the company name and full details once we connect. J-18808-Ljbffr

General Counsel (Irvine)

Responsibilities COMPANY OVERVIEW Insight Capital Solutions is a privately owned equipment financing and technology solutions company serving clients across North America since 1987. Headquartered in Irvine, California, Insight provides customized financing, asset management, consulting, cybersecurity, artificial intelligence, implementation, and managed services solutions through Insight and Red8, an Insight company. POSITION SUMMARY The General Counsel will serve as a key legal and strategic advisor to Insight’s executive leadership team, supporting the company’s equipment financing and technology solutions businesses. This individual will provide practical, business-focused guidance across commercial transactions, corporate governance, litigation, compliance, and risk management while developing scalable legal processes that support the company’s continued growth. EQUIPMENT LEASING/TECHNOLOGY SOLUTIONS BUSINESS SUPPORT Lead and advise on complex equipment financing, leasing, secured lending, and technology-related transactions. Negotiate significant customer, lender, vendor, software, cloud, professional services, and strategic partner agreements. Partner with business leaders to identify legal and commercial risks, resolve issues, and efficiently advance transactions. Develop practical templates, policies, and processes that improve the consistency and speed of contract execution. CORPORATE GOVERNANCE, TECHNOLOGY, AND STRATEGIC MATTERS Advise the Board of Directors and executive leadership on governance, strategic initiatives, major transactions, and significant legal matters. Support acquisitions, investments, financing arrangements, partnerships, organizational changes, and new business initiatives. Oversee corporate governance records, policies, delegated authorities, and legal entity matters. Provide guidance on privacy, cybersecurity, data protection, artificial intelligence, software, cloud services, and emerging technologies. LITIGATION, COMPLIANCE, AND RISK MANAGEMENT Oversee litigation, commercial disputes, claims, defaults, bankruptcies, employment matters, investigations, and outside counsel. Partner with internal stakeholders to assess exposure and develop effective legal and risk-mitigation strategies. Support compliance programs, internal controls, policies, training, and reporting. Provide clear, timely advice that balances legal risk with commercial and strategic objectives. LEGAL TEAM LEADERSHIP Establish the priorities, operating practices, and service standards of the legal function. Build scalable processes for contract management, legal matters, reporting, budgeting, and outside counsel oversight. Serve as a trusted advisor across the organization and promote ethical conduct, sound governance, and responsible risk management. Handle sensitive and confidential matters with exceptional judgment, professionalism, and discretion. Qualifications / Education Juris Doctor degree and active membership in good standing with at least one state bar. At least 10 years of progressively responsible legal experience, including complex commercial transactions. Experience supporting equipment financing, leasing, financial services, technology solutions, software, cloud services, managed services, or a similarly complex business. Strong knowledge of secured transactions, creditor rights, equipment leasing, and UCC Articles 9 and 2A. Experience advising executive leadership and Boards of Directors on legal, commercial, governance, and strategic matters. Experience managing litigation, outside counsel, compliance, legal budgets, and enterprise risk. A combination of law firm and in-house corporate legal experience is preferred. Skills Strong commercial judgment and the ability to balance legal risk with business priorities. Excellent drafting, negotiation, analytical, and problem-solving skills. Ability to provide clear, practical, and actionable guidance. Strong executive presence and communication skills. Ability to manage multiple priorities in a fast-paced environment. High levels of initiative, accountability, professionalism, and discretion. Insight Capital Solutions is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, disability, status as a Veteran or other protected classification. Division Insight Capital Solutions J-18808-Ljbffr

Scientific Director / Senior Medical Director, Multiple Myeloma (International Medical Affairs) (California)

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Scientific Director / Senior Medical Director provides specialist medical and scientific input into core strategic and operational medical affairs activities such as: health-care professional and provider interactions; generation of clinical and scientific data (enhancing therapeutic benefit and value); educational initiatives (medical education, scientific communications, and value proposition) and safeguarding patient safety (risk minimization activities and safety surveillance activities). Works closely with sales, marketing, and commercial teams to provide strategic medical input into core brand (product) strategies, and to support medical affairs, marketing activities (promotional material generation and product launches) and market access. This position is ideally based from our Mettawa, IL or Florham Park, NJ sites but other U.S. sites may be considered. Must follow a hybrid schedule of 3 days/week onsite. Key Responsibilities Initiates medical affairs activities including data generation and dissemination strategy, development of Global Medical Affairs strategy, delivering the Medical Functional Plan, Brand Plan and working with Area and Affiliates to ensure execution of strategy. Responsible from Medical Affairs for the design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study Reports, and Regulatory Submissions and responses. Has overall responsibility for oversight of the Medical Affairs-led clinical studies, monitoring overall study integrity and review, interpretation and communication of accumulating data pertaining to safety and efficacy of the molecule. Provides in-house clinical expertise for the molecule and disease, coordinating appropriate scientific activities with internal stakeholders and leadership as they relate to ongoing clinical projects. M.D.s may participate in design and execution of clinical trial safety; scientifically accountable for resolution of safety issues, safety monitoring, and other scientific reports reported to regulatory authorities. Review and assess all Adverse Events (AEs) and Serious Adverse Events (SAEs). Acts as a clinical interface and actively solicits opinion through leader interactions related to the molecule and disease area; partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies, to ensure that broad cross-functional perspectives are incorporated into Clinical Development Plans and protocols as appropriate. Assist in the development of scientifically accurate marketing materials, medical education programs, advisories, and symposia. Assists with the scientific review, development, approval, execution, and communication of affiliate/area/global medical affairs sponsored or supported clinical research activities. Interact with and coordinates appropriate scientific and medical activities with internal stakeholders (i.e., commercial, market access, HEOR, clinical operations, clinical development, regulatory, etc) as they relate to on-going medical affairs projects. Serve as the scientific team interface for key regulatory discussions. Provide scientific/medical education to investigators, clinical monitors, and Global Project Team members related to therapeutic area or disease specific information. Keeps abreast of professional information and technology through conferences and/or medical literature and acts as a therapeutic area resource. Ensures budgets, timelines, compliance requirements are factored into programs' scientific activities. Responsible for understanding regulatory requirements related to clinical studies and global drug development and accountable for complying with those requirements. Experience Requirements Position will be commensurate with experience. Scientific Director Advanced Degree PhD or PharmD. Additional post doctorate experience highly preferred. Typically, 10-15 years of experience in the pharmaceutical industry or related. 7-10 years of experience in Medical Affairs with Global Medical Affairs experience highly preferred. Senior Medical Director Medical Doctorate (M.D.) or equivalent (D.O. or non-US equivalent of M.D.). Relevant therapeutic specialty in an academic or hospital environment preferred. Completion of residency and/or fellowship preferred. Minimum 2 years of clinical trial or medical affairs experience in the pharmaceutical industry or academia or equivalent. 5 years of experience is preferred. Qualifications Substantial understanding of relevant therapeutic area required. Direct subject matter expertise in multiple myeloma highly preferred. Knowledge of clinical trial methodology, data analysis and interpretation, regulatory requirements governing clinical trials and experience in development strategy and the design of protocols. Proven leadership skills in cross-functional global team environment Ability to interact externally and internally to support global business strategy Must possess excellent oral and written English communication skills Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employer remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html J-18808-Ljbffr

Chief Technology Officer (California)

Chief Technology Officer — DocGlasses Bay Area | Founding-level equity | Works with CEO (Multi exit entrepreneur) The $10 billion opportunity We believe DocGlasses becomes a $10Bn company in 5 years, on a path to $2.5Bn in revenue. This is your chance to be the technical face of a global healthcare story worth billions, and to own the decisions that get us there. What we do AI Health Smart glasses: Sold as a solution for clinicians. $52 million contract pipeline within 3 months of launch The glasses see and hear the clinical encounter, run AI on-device, and deliver documentation and decision support hands-free. Docglasses turn every nurse and paramedic, into a doctor. Multimodal handsfree scribing : Every AI scribe on the market listens. We see. Published clinical research: 97% vs. 28% accuracy on high-stakes documentation, 35x fewer omission errors than audio-only. AI Guidance : 4 billion people lack access to a doctor. Our product is already in government hospitals serving some of the poorest patients in the world — 1,000 clinical sessions, 7.6 minutes saved per consultation, 91% data accuracy. The tech you build won’t sit in a demo. It will decide whether a paramedic catches the thing that saves a life, whether a home health nurse can do what only a physician could before. Few engineering jobs on earth have this ratio of code written to lives touched. This is a running engine, not a blank page Government trial live across 5 hospital; state contract for ~10,000 doctors in motion Signed enterprise agreement in the Middle East Silicon partnership with a top-tier mobile/XR chipset leader Patents pending, starting team in place, revenue expected within a quarter You take over a working machine and make it 100x. What you’ll own On-device SLMs — fine-tuning, quantization, edge inference on consumer hardware Vision multimodal — Turning visual inputs into valuable notes. OCR — Extracting handwritten prescriptions, labels, monitor readings, from running video stream Languages — Multilingual and the code‑switched way clinicians actually talk Team — hire and lead engineering across US and India Who we want A 100x engineer. We care what you’ve shipped, not how long you’ve been shipping. Hands-on with SLM fine-tuning, quantization, and edge deployment – models that run on real devices, not just notebooks Strong computer vision or multimodal background Experience at a frontier AI lab (Anthropic, OpenAI, Google DeepMind, Meta AI) or shipping models at comparable scale is highly valued Healthcare experience welcome, not required – AI depth matters more An existing network with investors is a strong plus You move fast, hold strong opinions, and want your work to matter Compensation $250k annual founding-level equity. Flexible. J-18808-Ljbffr

Market Chief Financial Officer- Northern CA (Modesto)

Job Summary COMPANY BACKGROUND Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. www.tenethealth.com MARKET SUMMARY NORTHERN CALIFORNIA HOSPITALS Doctors Medical Center of Modesto, Modesto, California, 461 beds, key service lines include Cardiovascular, Neurosciences, Women and Children’s Services, Neonatal Level III, Trauma Level II, Orthopedics, and Robotic Surgery. Emanuel Medical Center, Turlock, California, 209 beds, key service lines include Emergency Care, Cardiology, Oncology, Pediatrics, Women’s Services, and General Surgery. Doctors Hospital of Manteca, Manteca, California, 73 beds, key service lines include Gastroenterology, Orthopedics, Bariatrics, General Surgery, Urology, and Obstetrics. San Ramon Market San Ramon Regional Medical Center, San Ramon, California, 123 beds, key services lines include Orthopedics, General Surgery, Cardiology, and Women’s Services. POSITION SUMMARY The Market Chief Financial Officer, Northern California Group, will be responsible for oversight of the financial integrity of the market as well as for the Doctors Medical Center of Modesto facility. He/she will have responsibility for ensuring that the hospitals in the market run in the most cost-effective manner and that all financial risks for the organization are managed appropriately. The Market Chief Financial Officer has overall responsibility for safeguarding the facility assets and ensuring the financial statements, including the books and records, are prepared and maintained in accordance with GAAP for all facilities within the assigned region. This person is also responsible for ensuring compliance with company financial and accounting policies and procedures, as well as ensuring internal controls are effective in both design and operation, including the routine monitoring of controls. Additionally, the Market Chief Financial Officer serves a key member of the Facility(s) A-Teams and, as such, participates in establishing and implementing strategic business plans for each facility. He/she is a key member of the facility(s) management team(s) that interacts and communicates on a regular basis with an array of internal and external constituents, including various regulatory bodies. Responsibilities FUNCTIONAL EXPECTATIONS & REQUIREMENTS: The Market Chief Financial Officer has responsibility for the identification and independent assessment of financial risk, establishing and monitoring of mitigation plans, and for the communication of financial risk and opportunity to the Group Chief Executive Officer and Facility Chief Executive Officer(s). This person is also responsible for the monitoring of financial performance and the maintenance of reasonable and appropriate financial plans and forecasts. He/She must have strong business acumen in order to work collaboratively and effectively with home office departments, such as Compliance, Home Office Accounting/Financial Reporting, Information Systems, Internal Audit, Legal, Treasury and other departments that provide support services to the facility(s). The Market Chief Financial Officer is responsible for the monitoring of the revenue cycle process and, along with other revenue cycle stakeholders, the improvement of the revenue cycle process through rate setting, charge capture, managed care negotiations, and cash collections. The Market Chief Financial Officer is also responsible for the evaluation and management of investments in capital projects by applying unbiased scrutiny in determining the financial impact and ROI of such projects and managing the capital spend in accordance with the capital cash flow projections. As such, the responsibilities are to: Analyze daily operating results to ensure that revenues, expenses, and labor are within budgeted objectives; advise department heads and administration of needed changes and improvements in a timely manner. Establish and maintain sound financial controls and record keeping; approve financial expenditures up to the level established by the CEO. Keep abreast of government regulatory requirements and the rapidly changing reimbursement environment to develop and implement changes to policies and procedures as needed. Ensure that the financial operations of the facility are carried out in an ethical, responsible manner. Establish and monitor the annual operating budget according to sound budgeting principles and home office guidelines. Interface with Human Resources and other appropriate departments in the preparation of work force plans and salary and benefit proposals. Evaluate the facility’s overall financial position and prepare periodic financial and operating reports. Provide consistent and accurate financial, accounting and reporting processes throughout the facility Prepare financial forecasts and monitor performance versus budget; consolidate results, prepare rolling 90-day forecasts, and develop and implement cash management controls. Coordinate with other senior members of the leadership team in the development of major strategic and financial plans, including capital expenditure programs. Review, evaluate and ensure the effectiveness of all financial and accounting systems in the facility. Direct the development and implementation of new systems, policies and procedures as required. Assist in the development of new business by analyzing the feasibility of new programs, including managed care contracts, and advise management of the financial prospects. Attend promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals and other employee-related actions. ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS: As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders. In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance: Use Astute Judgment Delivers year over year improved financial performance in a complex, matrix organization. Demonstrates high degree of financial operational excellence (e.g., planning, contracts, budgeting, capital financing, and cash management). Holds finance team accountable to high ethical standards (e.g., compliance, internal controls, audits and SOX reporting). Effectively gauges external factors and trends to provide a forward-looking perspective when creating business strategy and forecasting (e.g. FTE/AADC targets, supply Cost/APD targets, EBITDA margin, A/R days, Operations cash flow goals). Demonstrates business and analytical skills to identify gaps in the current business plan and actively refreshes the financial outlook and strategy as needed (e.g., case management, staff/volume adjustment, net revenue management). Shape Strategy Acts as full partner at facility, market and home office level in pursuit of new revenue generation opportunities (e.g., improve payer mix, maximize reimbursement, prudent acquisition and merger strategies, reduce bad debt, grow EBITDA margin). A highly visible leader who works with team to identify challenges and capitalize on opportunities (e.g., department improvement plans, capital project prioritization and vetting, manpower planning accuracy, supply management efficiency). Acts as a thought partner for CEO and thought leader in promoting own perspective and ideas in a bold and respectful manner (e.g., cost containment, acquisition/divestiture, ACOs, physician strategies, capital forecasting, productivity improvement). Apply Financial Insights Demonstrates excellence in formal and interpersonal communications that results in financial understanding and “ownership” at all organizational levels. Evidences collaborative leadership to engage managers and physicians in improving short- and long-term results (e.g., department improvement plans, supply inventory management, clinical informatics implementation, labor management and reporting systems). Acts as an intuitive thinker willing to take prudent and necessary risk to achieve balanced results (e.g., cost, growth, people, service, quality). Performs as a financial consultant to the facility. Drive Organizational Success Establishes realistic and aggressive financial goals, targets, and metrics consistent with home office and facility strategic and o

Principal Managing Partner - Education & Government (, MI, United States)

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About The Team Workday's Managing Partner practice focuses on advising our most strategic accounts, creating a differentiated customer experience, advising on enterprise transformation, and stewarding subscribers of our Workday Success Plan in North America. We seek to serve our customers with relevant industry advice, practical ways to realize value from Workday's technology, and crafting peer networks for continuous innovation. We act like a start-up inside a larger organization constantly seeking new ways to help our customers be successful on their cloud and artificial intelligence journey. About The Role The Managing Partner in our Education & Government practice, you are responsible for the overall success of an assigned group of highly valued and strategic deploying and production customers. The role orchestrates the development and maintenance of executive relationships, takes accountability for the successful deployment of the Workday solution, positions additional value into a customer portfolio, ensures customers consume the components of their Success Plan, and encourages an effective reference motion. These outcomes are accomplished in collaboration with internal sales, consulting, and product teams. Success is measured on customer satisfaction, subscription revenue retention, & subscription revenue growth. About You Establish and manage relationships with customer executives and stakeholders creating a valued, long-term partnership with mutual accountability and serve as an extension of Workday leadership on assigned accounts Maintain responsibility for Workday deployment and adoption success guiding customers in successful enterprise transformation, planning and implementation of new features and products - most notably with artificial intelligence, and cultivating the environment for additional services to support the customer’s strategy Collaborate with Account Executives and Service Executives to help position and sell or upsell Workday product, deployment, and postproduction services, into your customer base and ensure they’re getting maximum value from the product Provide advice to and participate in prospect sales cycles to help support implementation related activities that will become part of their portfolio Drive customer self-sufficiency by ensuring customers understand what success looks like and how to engage with the Workday services and product organizations Partner with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem Guide large, partner-led accounts with significant complexity such as multi-institutional higher education systems, large local governments, or statewide deployment scope Create and deliver MP-related deliverables with Success Plans, e.g. strategic and engagement plans Provide direction and support to Workday and partner project teams especially as it relates to scope, budget, timeline, and critical deployment issues, may act as the point of contact to facilitate and resolve escalated customer and/or project issues Engage other service resources as necessary to support account planning and feature adoption strategies Leverage customer relationships as needed for prospect references Basic Qualifications 10 years’ experience deploying large, sophisticated Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager level within the Higher Education and/or State & Local Government markets. 8 years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment. 2 years direct experience with a cloud-native HR or Finance software (such as Workday, SuccessFactors, NetSuite, or a similar product) as an implementation leader, business function owner, hands‑on configuration resource, or workmate Other Qualifications Experience and active networks within the higher education market. Similar exposure to government considered a benefit Excellent stakeholder management skills, including the ability to identify key stakeholders, understand their needs, and effectively communicate and engage with them to build strong relationships and achieve organizational objectives, are vital. Ability to empower and lead a matrixed team of individuals at multiple levels within an organization Ability to manage and prioritize multiple customers’ demands balancing customer satisfaction with revenue and profitability targets Have a dedication to continuous improvement in the way we serve our customers Proven ability to develop and implement effective account strategies focused on building strong client relationships, identifying growth opportunities, and driving customer retention and revenue, is essential. Strong customer insights skills, with the ability to analyze customer data, identify trends, and provide actionable recommendations to improve customer satisfaction and inform business strategies, are highly valued. Exceptional relationship management skills are crucial, with a focus on building and maintaining strong relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a positive work environment. Strong account planning skills, with the ability to analyze customer needs and develop targeted sales and marketing strategies to drive customer retention and revenue growth, are highly valued. Demonstrated credibility, built on honesty, expertise, and consistent communication to foster trust and confidence with stakeholders, is critical for success in this role. Strong customer engagement skills, with a focus on building relationships, driving customer satisfaction, and utilizing effective communication strategies to increase retention and sales growth, are essential. Strong ability to identify and understand customer needs through market research, feedback analysis, and problem-solving to inform product development, marketing strategies, and customer service improvements, is essential. Ability to travel up to 50% Posting End Date 08/31/26 The application deadline for this role is the same as the posting end date stated. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role‑specific commission/bonus, as well as annual refresh stock grants. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location: USA.MA.Boston Primary Location Base Pay Range: $164,500 USD - $246,700 USD Additional US Location(s) Base Pay Range: $148,900 USD - $264,400 USD Additional Considerations: The application deadline for this role is the same as the posting end date stated as below: 08/31/2026 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected]. J-18808-Ljbffr