Healthcare

Senior Radiologic Technologist (Non-Exempt)

Find your calling at Mercy! Position Details: Mercy Hospital Springfield - Imaging Full Time Overview: The Senior Radiologic Technologist performs diagnostic imaging procedures to support in the diagnosis and treatment of patients. This role requires proficiency in operating imaging equipment, ensuring patient safety, upholding high-quality imaging standards, and maintaining accurate records and documentation of procedures and findings. Responsibilities for this role also include serving as a resource and acting as a lead while leadership is unavailable. Effective communication with patients and healthcare professionals is essential for providing optimal care. Education: Graduate of an accredited Radiologic Technologist Program and completed required clinical hours. Experience: One (1) year of relevant experience OR graduate of Bachelor's degree program Certification/Registration: American Registry of Radiologic Technologists-Radiography (ARRT(R)); Basic Life Support (BLS). Licensure: State licensure may be required depending on the specific state of practice. Preferred Qualifications: Preferred Skills, Knowledge, and Abilities: Capability to make informed decisions regarding imaging procedures, patient care, and team management. Ability to handle multiple responsibilities simultaneously, such as performing imaging procedures while supervising staff. Ability to lead and motivate a team Strong decision-making and conflict resolution skills. Thorough understanding of protocols and ability to adjust as needed. Strong attention to detail and ability to follow complex instructions. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced, collaborative environment. Flexibility to manage multiple tasks and adapt to changing priorities. Pursue continued ongoing learning and professional development to stay current with advancements in radiologic technology. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

  • Springfield, MO

  • no content

Mobile Associate, Store in Store - Retail Sales

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.Job Responsibilities: Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction. Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager. Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail. Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing. Education and Work Experience: High School Diploma/GED (Required) - 6 months of customer service and/or sales experience, Retail environment preferred. Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $5.00 per hour training pay.Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

  • Columbus, OH

  • no content

Emergency Department Registered Nurse

Additional Information About the Role Unit - Emergency Department FT Nights. Competitive Pay (See Career Ladder Information Below) BSN Differential Shift Differential Benefits Eligible BJC RN Career Ladder - The BJC RN Career Ladder differentiates BJC as the place for nurses to work in the greater St. Louis area. This is a tool to empower nurses to work at the top of their license and own their career progression. The BJC RN Career Ladder promotes professional development, leadership, collaboration, education and service excellence and gives staff the opportunity to continue doing what they do best - caring for patients - while having the opportunity to advance to the next step in their career. Moves to higher ladder levels will result in a percentage increase of current pay that aligns with the new job description. Additional Preferred Requirements BSN Overview Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children’s at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet®-recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care. The Emergency Department manages a broad spectrum of emergencies including cardiopulmonary arrest, trauma, motor vehicle accidents, industrial accidents, and child and domestic violence injuries. Critical adult, pediatric and burn patients are transferred to specialty hospitals in St. Louis, Missouri. Helicopter and advance life support ambulances are utilized. Preferred Qualifications Role Purpose Provides direct patient care activities including assessment, diagnosis, planning implementation, and evaluation within the guidelines of the standards of nursing care. Responsibilities Promotes patient and family centered care in a healing environment. Educates patients and their families on how to manage their illness or injury, including post treatment home care needs and medication administration. Participates in activities that promote patient safety, quality and regulatory compliance. Participates in professional development. Develops, implements, and documents individual plans of care with defined goals in collaboration with other members of the interprofessional team and patient, family or caregiver in accordance with the established guidelines and standards of nursing care. Proactively plans and ensures communication of the plan of care across the continuum of care. Uses critical nursing skills to assess and evaluate physical, psychosocial, and emotional needs according to standards of care. Assess patient preferences and barriers to involvement in care, including their values, emotional, spiritual, cultural, and population-specific needs. BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job. Minimum Requirements Education Nursing Diploma/Associate's - NursingExperience No Experience Supervisor Experience No Experience Licenses & Certifications RN Preferred Requirements Education Bachelor's Degree - NursingExperience <2 years Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

  • Shiloh, IL

  • no content

Chaplain II - Cancer Center

Find your calling at Mercy! This position is grant‑funded and requires a two‑year commitment, with a strong possibility of transitioning into a permanent role. The individual hired will be responsible for building a Chaplain Program and engage in related research. Responding to the healing mission of Jesus and the tradition of Catherine McAuley to serve the poor and sick person, we participate in meeting the health needs of the community. Pastoral Services assists the patient, family, and personnel in meeting their spiritual, social, and emotional needs during a time of illness, injury or stress and will minister to all persons, regardless of their belief system. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details: Education: Masters-level work in Theology, Ministry, Counseling, Divinity or equivalence in related field. Four units of CPE (see worksheet Guide to Determining Applicable CPE & Certification Programs for New Chaplain Hires). Experience: One year of health care chaplaincy experience (may include CPE experience). Certifications: Eligible for certification or in process to become Board Certified Chaplain (see worksheet Guide to Determining Applicable CPE & Certification Programs for New Chaplain Hires). Other: - Compassion and respect for the dignity of each person. - Good communication and listening skills. - Ability to minister to the whole person with an emphasis on the spiritual. - Ability to be self-reflective about work. - Responds with respect, graciousness, kindness and spiritual comfort. - Ability to work independently in the context of a strong pastoral team and in cooperation with the interdisciplinary clinical team to provide quality services resulting in high patient satisfaction. - Able to work in emotional and stressful situations. - Advocates for patient, family member or co-worker when the need arises. - Uses computer systems, pagers, and telephone systems effectively. - Ability to work in crisis and trauma situations and situations with multiple priorities. - Able to be a self-starter, work with high degree of initiative. Preferred Education: Four units of CPE recognized by Association of Professional Chaplains (APC) or National Association of Catholic Chaplains (NACC). Preferred Experience: Depending on local needs, any of the following could be preferred for a Chaplain II: Experience with specialty area, three (3) years of chaplain experience, presenting to physicians/other clinicians. Preferred Certifications: Board Certified Chaplain (BCC) by APC or NACC. Preferred Other: - Where needed, language skills or experience with specific patient groups served. - Sensitivity to and respect for various religions. - Knowledge in areas of pastoral theology, medical ethics, spirituality, death and dying, and crisis intervention. - Is a career ladder candidate. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

  • Saint Louis, MO

  • no content

Medical Assistant - Carthage Pediatrics

Find your calling at Mercy! Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.Position Details: Minimum Qualifications Education: • High school diploma or equivalent. • New hire must attend MA Clinic Academy training. Additional minimum requirement(s) only for Hospital Outpatient Departments: Certification(s): BLS (Basic Life Support) Preferred Qualifications Education: Graduate from an accredited Medical Assistant program. Experience: One year of experience in an outpatient or ambulatory care setting. Additional preferred requirement(s) for non-HOD Clinics: Certification(s): BLS (Basic Life Support) Skills, Knowledge, Abilities: • Strong communication and interpersonal skills. • Proficiency with EHR systems and clinical documentation. • Ability to multitask and adapt in a fast-paced clinical environment. • Knowledge of common outpatient procedures and equipment. • Commitment to patient-centered care and professional growth. • Demonstrates knowledge of varying differences and behaviors among populations served. Work Environment: • Outpatient clinical setting with frequent patient interaction. • Requires standing, walking, lifting, and use of clinical equipment. • Potential exposure to infectious materials; PPE provided. Physical Requirements: • Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis. • Position requires prolonged standing and walking each shift. • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

  • Carthage, MO

  • no content

Lab Support Technician I

Find your calling at Mercy! The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details: Lab Support Technician PRN Mercy - Fort Smith Minimum Qualifications: Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum. Other: • Successful completion of probationary period • No active disciplinary actions or active performance improvement plans Preferred Qualifications: Education: College level Chemistry, Biology or other Science courses Experience: Previous experience in a clinical laboratory Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): Lab support tech, phlebotomist

  • Fort Smith, AR

  • no content

Registered Nurse- 4W Progressive Care Unit

Under general supervision, performs a wide variety of professional level of nursing duties for patients served in the clinical areas noted below. Performance: Essential Functions Decision Making: Ability to make decisions and takes appropriate action based on the information they have. Recognizes own limitations and consults with the supervisor, manager, or team member when appropriate. Time Management: Works efficiently and manages duties to ensure that tasks are completed with accuracy and within the scheduled shift or reasonable amount of time. Quality & Quantity: Demonstrates accurate, knowledge and skill to carry out job duties. Follows departmental work policies and procedures. Speed and consistency of output, and time utilization of job duties. Computer Knowledge & Electronic Equipment Use: Demonstrates ability to consistently utilize electronic equipment and online computer programs to perform job duties, including electronic documentation, and order entry. Resource Utilization: Consistently utilizes and maintains supplies and equipment to minimize lost charges and unnecessary equipment repair-replacement. Confidentiality: Adheres to established policies on privacy and security requirements for compliance with the Health Insurance Portability and Accountability Act (HIPAA), as applicable by Shannon Policy. Performance: Position Specific Essential Functions Administers medications in accordance with hospital policies; Demonstrates knowledge of medications administered to include normal dosages, side effects and expected outcomes; Documents according to policy using electronic medication administration and bar-coding; Utilizes tools and resources to supplement knowledge. Adheres to Standards and recommended practices for specific nursing service area(s). Delivers care in accordance with hospital policies and procedures; Implements care practices such as Infection control procedures, care planning, safety measures, etc. Understands that attendance affects team morale and confidence. Demonstrates reliability and punctuality in regard to attendance. Consistently is present and ready to begin work activities at start of shift, stays within established break periods, arrives on time for meetings and leaves work area promptly at the conclusion of the shift to reduce potential distractions. Schedules personal appointments or requests adjustment to schedule with least amount of disruption to service delivery. Provides prompt notice for unexpected absences. Performs other duties as assigned. Responsibilities Supervises the Following Positions Positions: N/A Physical Requirements The ability to perform the duties and responsibility of the position, with or without reasonable accommodations for disabilities. The ability to consistently lift, push or pull loads of up to fifty (50) pounds. (Unless nursing 60) Sufficient strength, mobility and stamina to make frequent location and position changes, assist with patient care, and perform other physical activities of average difficulty. Candidates whose disabilities make them unable to meet the requirements will still be considered fully qualified if they can perform the essential functions of the job with reasonable accommodations. May be exposed to infectious or contagious disease. May have to handle emergency situations. May be subject to irregular hours. May be required to wear protective equipment such as eye protection, face protection, masks, sterile/nonsterile gloves, isolation gowns. May be exposed to toxic/caustic/chemicals/detergents. Physical activities include continuous sitting, and occasional walking, standing, bending, squatting, climbing, kneeling and twisting. Activity Conditions (Occasionally, Frequently, Continuously): Sitting-Occasionally Walking-Continuously Standing- Continuously Bending-Frequently Squatting - Frequently Climbing- Frequently Kneeling- Frequently Twisting- Frequently Visual and Hearing Requirements Must be able to see with corrective eye wear. Must be able to hear clearly with assistance Working Conditions Works in a well-lighted and air-conditioned environment; regular exposure to contagious illnesses; occasional periods of high stress; occasional exposure to hazards such as needle sticks, electrical equipment, and other medical devices.Qualifications Education Required High School Diploma, GED, or equivalent Completion of an accredited program of nursing Associate's degree in nursing Preferred Bachelor's degree in nursing Master's degree in nursing Experience: Preferred Two (2) or more years of experience in nursing Certification/Licensure: 4N/4S/4W Required Registered Nurse (RN), with Authorization to Practice in the State of Texas Basic Life Support (BLS) Certification Required within ninety (90) days of start date Advanced Cardiac Life Support (ACLS) Certification Required within one (1) year of start date NIH Stroke Scale (NHSS) Certification Required within one (1) year of start date Preferred Relevant national certification 5N/5S Required Registered Nurse (RN), with Authorization to Practice in the State of Texas Basic Life Support (BLS) Certification Required within ninety (90) days of start date Advanced Cardiac Life Support (ACLS) Certification Required within one (1) year of start date Preferred Relevant national certification Clinical Decision Unit Required Registered Nurse (RN), with Authorization to Practice in the State of Texas Basic Life Support (BLS) Certification Required within ninety (90) days of start date Advanced Cardiac Life Support (ACLS) Certification Required within one (1) year of start date NIH Stroke Scale (NHSS) Certification Required within one (1) year of start date Preferred Relevant national certification 6N Required Registered Nurse (RN), with Authorization to Practice in the State of Texas Basic Life Support (BLS) Certification Required within ninety (90) days of start date Advanced Cardiac Life Support (ACLS) Certification Required within one (1) year of start date Preferred Relevant national certification 6S Required Registered Nurse (RN), with Authorization to Practice in the State of Texas Basic Life Support (BLS) Certification Required within ninety (90) days of start date Advanced Cardiac Life Support (ACLS) Certification Required within one (1) year of start date NIH Stroke Scale (NHSS) Certification Required within one (1) year of start date Preferred Relevant national certification Emergency Department Required Registered Nurse (RN), with Authorization to Practice in the State of Texas Basic Life Support (BLS) Certification Required within ninety (90) days of start date Advanced Cardiac Life Support (ACLS) Certification Required within one (1) year of start date Pediatric Advanced Life Support (PALS) Certification or Emergency Nursing Pediatric Course (ENPC) Certification Required within one (1) year of start date Neonatal Resuscitation Program (NRP) Certification Required within one (1) year of start date Trauma Nursing Core Course (TNCC) Required within two (2) years of start date Preferred Relevant national certification ICU/Tower ICU Required Registered Nurse (RN), with Authorization to Practice in the State of Texas Basic Life Support (BLS) Certification Required within ninety (90) days of start date Advanced Cardiac Life Support (ACLS) Certification Required within one (1) year of start date Pediatric Advanced Life Support (PALS) Certification or Emergency Nursing Pediatric Course (ENPC) Certification Required within one (1) year of start date NIH Stroke Scale (NHSS) Certification Required within one (1) year of start date Trauma Nursing Core Course (TNCC) Required within two (2) years of start date Float Pool Required Registered Nurse (RN), with Authorization to Practice in the State of Texas Basic Life Support (BLS) Certification Required within ninety (90) days of start date Advanced Cardiac Life Support (ACLS) Certification Required within one (1) year of start date Subject to unit-specific requirements/certifications Preferred Relevant national certification

  • San Angelo, TX

  • no content

Patient Care Associate-PCA (Non-Exempt)

Find your calling at Mercy! Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patients highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient.Position Details: - Education: High school diploma, G.E.D, CNA/CPTC. or enrolled in a healthcare career program through their high school curriculum, and/or a current co-worker of Mercy. - Licensure: - Experience: None required. - In the state of practice: If no previous experience, Mercy will provide a required 175-hour training program that meets the state of practice Department of Health and Senior Services requirements. The program will be completed as part of the new hire orientation process and must be completed within 90 days of hire to remain in the PCA position per state guidelines. - Certifications: BLS Required within one month of hire, completion of PCA competencies within 3 months of hire. - Other: Minimum Physical Requirements - Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis. - Position requires prolonged standing and walking each shift. - Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

  • Saint Louis, MO

  • no content

Workforce Analyst- Skokie, IL

Hourly Pay Range: $24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Sign on bonus: N/A Position: Workforce Optimization Analyst Location: Skokie, IL Full Time/Part Time: Full-Time Hours: Monday-Friday: 8am-5:00pm Required Travel: No A Brief Overview: The Workforce Optimization Analyst reports directly to the Sr Manager of Workforce Optimization. This role is responsible for ensuring that the call center operates efficiently by optimizing staff scheduling, forecasting call volumes, and analyzing workforce performance data. This role involves creating staffing models, generating reports, and utilizing workforce management (WFM) tools to balance resources with call demand, minimizing wait times, and maximizing agent productivity. The WFO Analyst works closely with operations teams to forecast staffing needs, develop schedules, and adjust them in real-time based on changing business demands. This position also focuses on analyzing trends in call patterns, service levels, and key performance indicators (KPIs) to make informed decisions that enhance the customer experience while improving operational efficiency. Additionally, the WFO Analyst provides recommendations to management on process improvements, resource allocation, and system enhancements. The ideal candidate has strong analytical skills, proficiency in WFM tools, and a deep understanding of call center operations to ensure optimal resource utilization and service delivery. What you will do: Workforce Planning and Forecasting Forecast Call Volumes and Staffing Needs. Analyze historical data and trends to forecast future call volumes, handling times, and customer demand across various shifts and channels. Develop long-term and short-term staffing forecasts to ensure adequate coverage, taking into account factors such as seasonality, marketing campaigns, and special events. Develop and Maintain Staffing Models. Create dynamic staffing models that account for varying workloads, agent availability, and service level agreements (SLAs). Adjust staffing forecasts as needed to account for changes in business operations or unplanned events such as outages or system upgrades. Generate Real-Time and Intraday Adjustments. Monitor real-time call volumes and agent activity to make immediate adjustments to schedules as needed, ensuring optimal staffing levels and service performance throughout the day. Recommend overtime or additional shifts when there are unplanned spikes in call volumes or customer demand. Scheduling and Capacity Management Create and Maintain Agent Schedules. Design and implement agent schedules that balance business needs with agent preferences and contractual obligations (e.g., full-time vs. part-time, shift rotations, breaks, and time off). Ensure that schedules optimize coverage during peak hours while minimizing underutilization during quieter periods. Monitor and Adjust Schedule Adherence. Track agent adherence to assigned schedules, including log-in and log-out times, breaks, and shift start/end times. Work with supervisors and agents to correct adherence issues and improve time management. Administer Time-Off Requests and Shift Swaps. Manage and process time-off requests, shift changes, and schedule adjustments in a way that minimizes disruptions to service levels. Ensure that time-off policies are followed and that any approved requests are accounted for in staffing forecasts. Performance Monitoring and Analysis Analyze Workforce and Operational Performance Data. Review performance metrics such as service level, average handle time (AHT), occupancy rates, and customer satisfaction (CSAT) to identify opportunities for operational improvement. Conduct trend analysis to understand the impact of workforce management decisions on call center performance and resource utilization. Generate Workforce Performance Reports. Prepare detailed reports that summarize call center performance metrics, including staffing efficiency, productivity, service levels, and KPI compliance. Present workforce-related insights and recommendations to management and operational teams to inform strategic decision-making. Monitor Key Performance Indicators (KPIs). Track and monitor KPIs such as first-call resolution (FCR), average speed of answer (ASA), and adherence to service level agreements. Analyze gaps between forecasted and actual performance, recommending corrective actions to optimize workforce utilization. Workforce Optimization Tools and Systems Utilize Workforce Management (WFM) Tools. Leverage WFM software to automate forecasting, scheduling, and real-time workforce adjustments. Ensure data accuracy and system integrity by regularly updating agent profiles, historical call data, and forecast parameters within the WFM tool. Implement Automation and Efficiency Solutions. Explore and implement new technologies and processes that enhance workforce optimization and improve efficiency in managing agent resources. Collaborate with IT and software vendors to troubleshoot issues and optimize system performance. Provide WFM System Training and Support. Train supervisors and team leads on WFM tools, dashboards, and reporting functionalities to ensure smooth adoption and utilization of these systems. Provide ongoing support and troubleshooting assistance for workforce management software and tools. Perform other duties as assigned. What you will need: Associates Degree Preferred 2 Years Call Center Workforce Management experience required Experience in contact center workforce management and analysis programs Exceptional written and verbal communication skills A strong understanding of the contact center environment and the role workforce management plays in the attraction, retention, and performance of high-quality employee talent Benefits: Career Pathways to Promote Professional Growth and Development Various Medical, Dental, and Vision options Tuition Reimbursement Free Parking at designated locations Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off Community Involvement Opportunities

  • Skokie, IL

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Patient Care Tech

Find your calling at Mercy! Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patients highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient.Position Details: Patient Care Tech (PCT) – Med Surg Intermediate Location: Mercy Hospital South 10010 Kennerly Rd, St. Louis, MO 63128 Shift: Full-Time | 36 hours/week ⏰ Hours: 6:30 PM – 7:00 AM (Night Shift) Sign-On Bonus: Up to $3,000 Paid out at 3, 6 and 12 months Why You’ll Love Working Here Exceptional Benefits Starting Day One: Comprehensive Health Coverage – Medical, dental, and vision through United Healthcare Generous Paid Time Off (PTO) – up to 24 days in your first year, increasing to 34 days annually with tenure; includes a rollover program with a maximum accrual of 440 hours. Paid Parental Leave – Supporting you and your growing family 401(k) with Employer Match – Invest in your future with confidence Tuition Reimbursement – Up to $2,000/year for continuing education Dependent Care FSA Contribution – $100/month for eligible participants Paid Volunteer Time – Give back to your community while on the clock Free Parking – Convenience that saves you time and money Career Growth Opportunities – Advance your skills and grow within Mercy Make a Difference Every Shift – Join Our Med Surg Team as a Patient Care Associate! Are you passionate about helping others and ready to take the next step in your healthcare journey? Mercy Hospital South is looking for compassionate, team-oriented individuals to join our Inpatient Med Surg East unit as a Patient Care Associate (PCA). In this hands-on role, you’ll work closely with nurses and other healthcare professionals to provide essential care and support to patients. From assisting with daily activities and hygiene to monitoring vital signs and ensuring a safe, healing environment—you’ll be a key part of each patient’s recovery journey. Qualifications Education & Experience: High school diploma, GED, CNA/CPTC, or current enrollment in a healthcare career program through high school curriculum. Current Mercy co-workers are also eligible. No prior experience required—Mercy provides a 175-hour paid training program that meets state Department of Health and Senior Services requirements. This must be completed within 90 days of hire. Licensure & Certifications: Basic Life Support (BLS) certification required within one month of hire. Completion of PCA competencies required within three months of hire. Preferred: Certified Nursing Assistant (CNA) certification. Physical Requirements: Ability to push, pull, and lift up to 50 pounds regularly. Prolonged standing and walking throughout the shift. Must be able to grip, reach, bend, kneel, twist, and squat to perform patient care tasks. Other Requirements: Strong time management and clinical judgment. Flexibility with assignments and willingness to work as part of a collaborative team. Commitment to maintaining compliance with required certifications and training. Job Duties: Opportunity for advancement through career ladder to Patient Care Technician (PCT) and/or beyond. Responsibilities for Patient Care Associate (PCA):Obtain vital signs and document into the electronic medical records system Assist with patient care needs including, meals, bathing, toileting, ambulation, patient mobility, and transport. Clerical support duties, as needed. Responsibilities for Patient Care Technician (PCT):Patient Care Associate job duties. Phlebotomy/blood cultures Enteral Feeding Wound care IV/Foley removal Trach care/suctioning We’re bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. EEO/AA/Minorities/Females/Disabled/Veterans Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

  • Saint Louis, MO

  • no content

Field Technician

Nalco Water, an Ecolab company, is looking for a Field Technician to join our industry leading Nalco Water team. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply! You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the paint booth at an automotive manufacturing site. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction. For more information regarding our capabilities within wastewater world please follow this link. Wastewater Treatment | Nalco Water (ecolab.com) What’s in it For You: You will join a large growing company offering excellent benefits Opportunity for a long term, advanced career path Access to best in class resources, tools, and technology Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment What You Will Do: Perform daily process application quality analysis using small intricate parts Provide routine and special application service support to customers Execute required chemistry tests Log and report data Maintain product inventories Provide technical support to customers Troubleshoot and maintain systems as needed Use a fluke meter to check sensitivity Operate a test stand verifying air and fluid leaks Position Details: Location: West Point, GA Pay: $20.50 Shift: Night shift Minimum Qualifications: High school diploma or equivalent Must be 18 years of age or older Must be authorized to work in the U.S. Experience working with Microsoft Office Suite Physical Demands: Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing Must be able to wear a respirator under certain conditions Must be able to pass a drug screen Preferred Qualifications: Strong customer service skills; proven ability to interface positively and professionally with the customer Ability to analyze readings and put data in a spreadsheet in a logical manner Possess above-average verbal and written communication skills Must be able to explain results of data gatherings About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Annual or Hourly Compensation Range The pay range for this position is $37,000 - $55,400. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

  • West Point, GA

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Lab Compliance Coordinator (Full Time) Days

Find your calling at Mercy! Overview The Compliance Coordinator is a quality oriented individual who assists laboratory leadership in maintaining CLIA certification and in maintaining the laboratory and relevant documentation for inspection readiness and audit. This position fulfills the responsibilities of the compliance officer as defined by Office of the Inspector General (OIG) model compliance plan for laboratories including distribution of the annual Medical Necessity notification to the medical staff. The Compliance Lab Coordinator provides the Accreditation agency and CMS with required documentation. Develops quality reports, participates in policy and procedure development to ensure compliance with accreditation, professional standards of practice, government and other regulatory bodies. This position participates in external and internal audits as directed by Medical and administrative Laboratory Director. The Laboratory Compliance Coordinator will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions.Position Details: Qualifications Education: Bachelor's degree and/or MT I or above status in Mercy Licensure: ASCP or equivalent Experience: Three years acceptable clinical laboratory experience Certifications: Current certification as medical technologist/medical laboratory scientist or categorical MT/MLS or medical laboratory technician MLT certification through the American Society for Clinical Pathology or equivalent. a. If ASCP certification was achieved after January 1, 2004, continuing certification maintenance must be documented to insure continuous and current certification. Other: Skills, knowledge and abilities:Working conditions, mental and physical requirements:Equipment used: Preferred Education: Preferred Licensure: Preferred Experience: Previous experience in quality or compliance management and Five years experience in a clinical lab Preferred Certifications: Preferred Other: Excellent organization and communication skills. Strong ability to set and meet professional goals. Previous knowledge of laboratory standards and government regulations. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

  • Saint Louis, MO

  • no content