Specialist - Talent & Organizational Development Programs
In Penske Talent Development, it is our mission to create experiences and resources for our colleagues to transform as human beings. In doing so, we grow the organization’s capacity to serve our communities while being a positive force for good in the world. Position Summary: The Specialist position is responsible for the day-to-day execution of Penske’s Rental Training Portfolio, serving 1,700 associates annually through 36 virtual, in-person, and blended learning experiences. This role manages the logistics, coordination, and production that enable smooth program delivery. You'll serve as the primary day-to-day contact through the Rental Training inbox, manage program enrollments, orchestrate event logistics across multiple vendors, and provide live producer/support during program delivery. Your work in learning technologies, event coordination, and operational systems ensures every detail—enrollment, materials, technology, vendor partnerships, purchasing—is handled effectively so facilitators can focus on instruction and participants can focus on learning. Success in this role requires someone who can manage competing priorities, troubleshoot in real-time during live sessions, maintain strong vendor relationships, and serve as the dependable operational foundation the team relies on. You'll work closely with the Manager of Talent & OD (Rental), program designers, and facilitators, gaining expertise in enterprise-scale learning operations while developing skills in learning technologies, event production, and stakeholder coordination. The Specialist - Talent & OD will report to the Manager of Talent & OD (Rental). This role is based in Green Hills, PA with hybrid flexibility (anticipate 3-4 days/week onsite as corporate policy evolves). Penske’s corporate offices are located in Reading, PA, 75 miles northwest of Philadelphia. This position may require travel up to 15% for training program support and team collaboration. Major Responsibilities: Program Production & Live Delivery Support Coordinate end-to-end logistics for 36 signature live programs annually including materials production, vendor coordination, venue management, technology setup, and communication with participants, facilitators, and stakeholders Serve as producer for virtual instructor-led sessions: manage Zoom operations, facilitate breakout rooms, moderate chat/polls, and troubleshoot technology issues in real-time Provide onsite support for in-person programs including day-of logistics coordination, facilitator assistance, and real-time problem-solving Develop and maintain program checklists to ensure consistency and quality across all delivery formats Produce program materials (handouts, nametags, instructional aids, schedules, manuals) and maintain inventory of training supplies Associate Support & Enrollment Manage the Rental Training inbox as primary contact for participant inquiries, enrollment requests, and program questions Process weekly onboarding enrollments in assigned LMS (LMS365/Oracle) and coordinate event-based registrations for live programs across all delivery formats Maintain the Rental Training calendar and respond to routine inquiries about courses, schedules, locations, and requirements Manage program enrollments, track completions, and maintain accurate training records across systems Vendor Coordination & Event Logistics Manage relationships with external vendors and partners, coordinating purchasing, invoicing, and expense tracking under the direction of leadership Track event costs and maintain accurate expense records to support budget management Execute event logistics including conference room bookings, catering, hotel arrangements, and venue setup Systems & Administrative Support Maintain organization systems for Teams channels and shared resources to support team collaboration Collect and organize participant surveys and attendance reports Identify opportunities to streamline processes and improve operational efficiency through tools like Smartsheet and other automation solutions Other Responsibilities Collaborate with the Talent Development team on additional projects as assigned Qualifications: High school diploma/GED 2 years of experience in program coordination, event logistics, administrative operations, or customer service Strong organizational skills with proven ability to manage multiple priorities and competing deadlines Excellent written and verbal communication skills for professional interactions with participants, facilitators, vendors, and stakeholders Proven ability to multi-task in a fast-paced environment while maintaining a professional demeanor Proficiency with MS Office Suite (Outlook, Word, Excel, PowerPoint) Experience with virtual meeting platforms (Zoom, Teams) and comfort troubleshooting technology in real-time Ability to work independently, take direction well, and proactively solve problems Demonstrated ability to build and maintain professional relationships with internal and external partners Familiarity with learning management systems (LMS365 or similar platforms) Willingness to travel as necessary (15-20% travel), work a required schedule, and work on-site in Reading, PA area (hybrid role balancing remote and in-person work) Can complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening Preferred: Experience coordinating training programs, events, or learning operations Experience with Smartsheet or other process automation/project management tools Background in vendor management or purchasing coordination Associate's degree or relevant certifications in project management, event planning, or related fields Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit.The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Penske is an Equal Opportunity Employer. About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more. In Talent Development, we: Grow leaders at all levels of the organization Honor the wholeness of the human experience Explore multiple perspectives with inclusion and humility Stay connected to meaning and purpose Develop ourselves Stay curious and humble Stay in condition to make a difference everyday Job Category: Human Resources Job Function: Talent and Organizational Development Job Family: Human Resources Address: 100 Kachel Boulevard Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: 2603025
