Data Product Director (Jacksonville)

Paysafe is a global payments platform powering the experience economy,witha strong focus on the iGaming, video gaming,e-commerce, retail,traveland hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across12countriesand annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Overview We are seeking a strategic and commercially minded Director of Data Products & Data Licensing to lead the development, commercialization, and growth of data-driven products and licensing partnerships across the organization. This leader will sit within the Product Management organization and be responsible for transforming proprietary data assets into scalable products, insights, and monetization opportunities.The role will focus on identifying high-value market opportunities, defining data product strategy, building licensing and partnership models, and working cross-functionally to bring differentiated data solutions to market. This individual will create innovative offerings that drive revenue growth, customer value, and strategic differentiation.This is a highly strategic role requiring strong product management discipline, commercial acumen, data fluency, and the ability to navigate complex regulatory and operational environments. Responsibilities Define and execute the strategy and roadmap for data products, data services, and data licensing initiatives. Identify opportunities to monetize proprietary data assets through insights, benchmarking, APIs, analytics products, and strategic licensing agreements. Develop business cases, TAM analysis, pricing strategies, and commercialization plans for new data-driven offerings. Lead the lifecycle of data products from ideation through launch, scaling, and optimization. Partner with executive leadership to align data product strategy with broader company growth objectives. Structure and support strategic data licensing partnerships, including value-based and revenue-sharing commercial models. Define scalable operating models for external data distribution, governance, entitlement management, and commercial reporting. Conduct market analysis to identify emerging trends in data monetization, analytics, AI, benchmarking, and industry intelligence solutions. Engage directly with customers, partners, and internal stakeholders to validate opportunities and shape product direction. Translate complex data capabilities into customer-facing value propositions and market-ready solutions. Ensure all data products and licensing activities align with applicable privacy, compliance, safeguarding, and regulatory requirements. Partner with Legal, Compliance, and Risk teams to establish governance frameworks for data usage, commercialization, and distribution. Support privacy impact assessments, contractual reviews, and data entitlement controls. Qualifications Bachelors degree or educational equivalent; or relevant experience in lieu of a degree, required. 10 years of experience in Product Management, Data Products, Analytics, Data Licensing, or related fields. 3 years of leadership experience managing strategic product initiatives and cross-functional teams. Experience building or commercializing data products, analytics solutions, APIs, benchmarking services, or data licensing programs. Strong understanding of product management disciplines, commercialization frameworks, and go-to-market strategy. Experience developing business cases, revenue models, pricing strategies, and product roadmaps. Ability to operate effectively in highly cross-functional and matrixed environments. Strong executive communication and stakeholder management skills. Experience within payments, fintech, financial services, gaming, digital commerce, or data-intensive industries preferred. Familiarity with data governance, privacy regulations, and risk considerations related to data monetization. Exposure to AI/ML-driven products, data marketplaces, or intelligence platforms preferred. Experience working with large transactional datasets and customer behavior analytics. Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you. J-18808-Ljbffr

Vice President, US Market Access Lead - Primary Care (New York)

Vice President, US Market Access Lead - Primary Care United States - New York - New York City We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place. To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals. Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. This role serves as the single point of accountability between USMAPPS and the Primary Care Business Unit, owning access strategy, payer marketing, and brand-level contracting and pricing strategy across the full Primary Care portfolio. The role drives and owns outcomes, integrating all USMAPPS capabilities into one coherent access plan that directly supports the Primary Care BU President and franchise leads. The VP is expected to operate at full strategic weight, lead a team aligned to Primary Care brands and franchise clusters, and be the single person accountable the Primary Care BU holds accountable for market access results. The Vice President, US Market Access Lead – Primary Care reports directly to the Senior Vice President of US Market Access & Pfizer Patient Services (USMAPPS) with a dotted line to the Primary Care BU President . This position requires close partnership with the Primary Care BU President, franchise leads, Strategic Contracting & Analytics, Strategic Account Management, the Patient Services, and USMAPPS leadership. The role sits on the Primary Care BU leadership team and on the USMAPPS Leadership Team. Role Responsibilities 1. Primary Care Access Strategy Ownership Develop and maintain a fully integrated brand market access plan for all Primary Care brands, covering payer marketing, contracting strategy, and pricing strategy in one coherent plan Translate portfolio-level access priorities into brand-specific execution plans, ensuring consistency across franchise teams and alignment with enterprise GTN objectives Define payer value propositions, messaging, and positioning for Primary Care brands in partnership with access marketing resources Ensure brand-level pricing and contracting strategies optimize net trade sales and gross-to-net outcomes across payer, GPO, and channel Define and monitor access performance metrics at the brand and portfolio level, including access quality, access speed, GTN performance, and launch readiness Ensure LOE assets receive efficient, right-sized access support while growth and launch assets receive differentiated, higher-touch engagement models Periodically reassess and reallocate brand-level resources across the Primary Care portfolio based on lifecycle stage, launch timing, and business priority Proactively adjust access plans in response to external environment shifts, including IRA drug pricing dynamics, 340B evolution, PBM-payer consolidation, and formulary changes 2. BU Partnership & Representation Serve as the single point of communication and accountability between USMAPPS and the Primary Care BU President and franchise leads for all access, contracting strategy, and payer marketing needs Sit on the Primary Care BU leadership team as primary USMAPPS advisor to franchise leads, operating as a strategic partner rather than a transactional interface Represent Primary Care BU access needs back into USMAPPS leadership, escalating resource gaps, strategic misalignment, or unresolved cross-functional tensions Partner with Primary Care BU franchise leads to understand brand P&L objectives and translate these into specific access, contracting, and payer marketing priorities Flag trade-offs between revenue maximization and GTN discipline to BU and USMAPPS leadership, ensuring enterprise-level decision-making rather than brand-pressure-driven discounting Proactively socialize USMAPPS access capabilities and strategic intent with Primary Care BU leadership to build trust and reduce friction at the interface Drive a cultural reset within the BU interface toward proactive cross-functional collaboration, strategic ownership mindset, and enterprise-level decision-making 3. Launch Readiness Own the access chapter of the strategic brand plan for all Primary Care pipeline assets, ensuring access strategy is fully integrated into brand planning from early lifecycle stages Identify and close access readiness gaps, including payer coverage, specialty pharmacy pull-through, reimbursement pathways, and formulary positioning, aligned to brand archetype and launch objectives Establish and track launch access KPIs in partnership with Strategic Account Management, brand teams, and customer engagement teams Ensure pipeline assets receive disproportionate resource attention relative to stable or LOE brands as launch windows approach Define 3-year market access plans for pipeline assets, incorporating GTN inputs into long-range financial planning 4. Cross-Functional Orchestration Coordinate all USMAPPS functional support across access marketing, contracting strategy, pharmacy engagement, Strategic Account Management, and Patient Services before engaging the Primary Care BU, ensuring the BU receives a single, integrated access perspective Maintain clear ownership accountability for access pull-through at the brand level, ensuring contracted access terms are being converted into actual prescribing by coordinating with Strategic Account Management on execution and flagging gaps to BU leadership Identify and resolve gaps or misalignment across functional teams early, before escalating to functional leaders or the BU President Establish and reinforce ways of working that prevent fragmentation, redundancy, or misaligned seniority across all functions supporting the Primary Care BU Serve as a limited and structured interface point for Market Access Operations, primarily on contract execution issues that require brand-level context; day-to-day operations engagement should be minimal and exception-based 5. Team Leadership & Talent Lead and develop a team aligned to Primary Care brands and franchise clusters, driving execution through the team while maintaining personal accountability for brand-level access outcomes and deliverables Coach and develop team members to operate as strategic owners with clear accountability for outputs, not coordinators or traffic managers Partner with Primary Care BU President and franchise leads to identify strong internal candidates for team roles and pursue external sourcing where internal talent is not available Create clear career development pathways within Primary Care , access vertical to build a sustainable talent pipeline within USMAPPS Accountable for coaching, developing, and engaging direct reports, in addition to recruitment and selection of staff Participate as a core member of the USMAPPS Leadership Team, contributing to enterprise strategy and cross-functional alignment Model Pfizer values and leader behaviors Basic Qualifications Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Bachelor's degree required 15 years of experience in the healthcare sector, including demonstrated success in market access, payer strategy, or brand-level access roles Deep understanding of the US healthcare environment, including payer dynamics, formulary mechanics, GTN economics, and the distinct access requirements across brand lifecycle stages Demonstrated experience developing and executing integrated brand market access plans, including payer marketing, pricing strategy, and contracting strategy Proven track record of operating at a senior leadership level, with the ability to lead a team, own outcomes, and serve as a credible enterprise partner to senior BU leadership Ability to integrate across multiple functional capabilities (access marketing, contracting, account management, patient services) and present a unified access perspective to the BU Demonstrated business and financial acumen, including the ability to understand brand P&L dynamics and translate them into access investment and GTN trade-off decisions Strong influence and negotiation skills; ability to build trust and drive alignment with senior stakeholders across BU and USMAPPS functions Strong communication skills; ability to represent USMAPPS credibly with BU Presidents and franchise leads at the most senior levels Previous supervisory and people management experience, with a demonstrated track record of developing and motivating others and leading through change Demonstrated agility with organizational change; ability to lead through ambiguity while delivering on business objectives Preferred Qualifications MBA or advanced degree in a healthcare-related or business field Prior experience in a brand-facing market access role or as a member of a BU leadership team Experience managing across multiple brands or franchise clusters simultaneously Familiarity with IRA implications, 340B dynamics, and other policy-driven access considerations relevant to a large, diversified pharm

The Core Engineering-Vice President-Software Engineering Dallas · · Vice President (Northern)

The Core Engineering-Vice President-Software Engineering location_on Dallas, TX, United States The Core Engineering The Core Engineering builds and operates the platforms, applications, data solutions, models, and analytics that power critical processes for The Core divisions of the firm (e.g., Risk, responsible for the risk profile of firm activities; Controllers, responsible for the financial control and reporting obligations; Compliance, responsible for the firm’s compliance, regulatory, and reputational risks; Corporate Treasury, responsible for the firm’s liquidity, funding, balance sheet, etc.; and Human Capital Management, responsible for attracting, developing, and managing a global workforce). A centralized engineering structure in support of The Core enables a common platform model and operating framework that promotes consistent governance and scalable solutions, leveraging cloud, AI, and machine learning for innovation and efficiency. The Core Engineering’s 2,000 engineers and strats deliver engineering, data, analytics, and quantitative capabilities within six business units: Metrics & Analytics Platforms: responsible for the measurement and management of the firm’s risk, capital, and liquidity for The Core functions The Core Strats: responsible for the development and implementation of models and other quantitative methodologies, including the accuracy and attribution of modeled metrics Financials & Reporting: responsible for facilitating the production of the firm’s financials and a wide range of reporting functions Non-Financial Risk & Controls: responsible for non-financial risk and control processes Enterprise Platforms: responsible for platforms and applications that support critical operational processes across The Core such as payments, people processes, and procurement Shared Services: responsible for driving the adoption of consistent engineering strategy, including data platforms, cloud, and AI enablement, as well as the management of technology risk Who We Look For: This Vice President Software Engineer role is for a professional who is passionate about bringing business impact through digital transformation and deployment of scalable and reliable software solutions. The Core divisions have a large footprint of software applications to ensure the firm complies with the controls set forth in its policies and risk appetite, meet its regulatory obligations, and to protect the firm’s reputation. To meet the demand of the business, driven by the size and complexity of the entire firm, the candidate will have the mandate to continuously increase the level of automation and to modernize and consolidate our software stacks. In addition, data is at the center of what we do. The successful candidate will have demonstrated experiences in and a passion for solving critical problems related to data modelling and data curation including data quality, warehousing, and analytics. How You Will Fulfill Your Potential: Work in a dynamic, fast-paced environment that provides exposure to all areas of Finance Build strong relationships with business partners Understand business needs, facilitating and developing process workflow, data requirements, and specifications required to support implementation Develop technical specifications, high level/detailed design, testing strategies, and implementation plans from business requirements Manage end-to-end systems development cycle from requirements analysis, coding, testing, UAT and maintenance Exploring new and emerging technologies as needed by the project Required Qualifications: Bachelor’s degree in Computer Science or related technical discipline 8 years of relevant experience in software development, including a clear understanding of data structures, algorithms, software design, core programming concepts and experiences with continuous delivery and deployment Excellent communicator who is comfortable engaging stakeholders, both verbally and written A strong problem solver, organized and able to work in a fast-paced environment with delivery focus as part of a global team Preferably experienced managing small to mid-size teams Strong programming experience in at least one compiled language (e.g. Java, C++) Full Stack experience with industry standard frameworks and tools (e.g. React, SpringBoot, DropWizard, Maven, Web/RESTful service development) Knowledge of relational and columnar SQL databases, including database design Preferred Qualifications: Experience working in the financial services domain delivering software to front-office users or Controllers/Finance/Accounting teams Experience in delivering solutions built on cloud-based, large-scale data analytics platforms (e.g. Databricks, Snowflake) Experience working with vendor or in-house data catalog platforms (e.g. Unity Catalog, Open Catalog, Apache Polaris) Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. J-18808-Ljbffr

Agentic AI / Machine Learning Architect - Senior Principal (New York)

At Slalom, we co-create modern technology and software products with clients who are accelerating their digital transformation journeys. We blend design, product engineering, analytics, automation, and AI-native delivery to build intelligent products and platforms that can operate safely at enterprise scale. As an AI/ML Architect, you’ll design and deliver production-grade AI systems that combine machine learning, generative AI, agentic workflows, modern data platforms, and cloud-native engineering across AWS, Azure, and Google Cloud. You’ll partner with clients to shape strategy, define secure and governed architectures, and move AI solutions from experimentation into reliable business operations. What You’ll Do Set technical direction for enterprise-scale AI systems spanning data products, retrieval pipelines, model orchestration, agentic workflows, evaluation, deployment, monitoring, optimization, and lifecycle management. Define secure, scalable, cloud-native and hybrid reference architectures across AWS, Azure, and Google Cloud, including modern AI platform services such as Amazon Bedrock, Azure AI Foundry, Google Vertex AI, and enterprise data platforms. Guide applied AI strategy and delivery across generative AI, agentic AI, multimodal AI, advanced RAG, knowledge assistants, prediction, optimization, computer vision, and decision-support use cases. Lead enterprise adoption of production GenAI and agentic AI, including advanced RAG, tool/function calling, structured outputs, workflow orchestration, model routing, prompt and context engineering, memory patterns, and human-in-the-loop controls. Establish AI evaluation, observability, and reliability standards, including offline test sets, automated evals, tracing, hallucination detection, quality scoring, latency/cost monitoring, feedback loops, and regression testing. Champion Responsible AI, AI security, and governance-by-design practices, including explainability, privacy, bias mitigation, guardrails, data protection, threat modeling, access controls, auditability, and compliance alignment. Evaluate emerging models, platforms, frameworks, standards, and deployment patterns, providing executive-ready recommendations based on use case fit, enterprise readiness, cost, risk, and operational complexity. Lead and mentor cross-functional delivery teams of data engineers, AI engineers, ML engineers, software engineers, architects, and consultants, ensuring consistent quality across complex programs. Drive business development through proposals, executive client pitches, solution accelerators, reference architectures, technical points of view, and thought leadership. Develop senior practitioners and practice capability, fostering a culture of continuous learning, engineering discipline, responsible innovation, and practical AI adoption across the AI/ML practice. Help to hire, lead, mentor, and retain a high-performing, inclusive team of AI/ML engineers, architects, and data scientists. Set clear expectations, provide timely feedback, and create meaningful development and stretch opportunities. What You’ll Bring 9 years of experience implementing ML/AI solutions in production, including classical ML, deep learning, generative AI, or agentic AI systems. 5 years of experience in professional consulting or IT services, with proven ability to lead complex client-facing technical engagements. Proven ability to design and govern production AI systems that combine models, data, retrieval, orchestration, APIs, security controls, observability, operating model, and user experience into an end-to-end enterprise architecture. Deep expertise in modern GenAI patterns, including advanced RAG, embeddings, vector and hybrid search, re-ranking, knowledge graphs, tool/function calling, structured outputs, context engineering, and multimodal inputs. Experience defining agentic AI architecture patterns, including single-agent and multi-agent workflows, supervisor/worker patterns, state and memory management, workflow orchestration, human approval gates, and safe action execution. Proficiency with modern AI engineering frameworks and tools such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, Haystack, CrewAI, Hugging Face, or comparable open-source and cloud-native frameworks. Strong programming skills in Python and modern software engineering practices, with familiarity in APIs, event-driven patterns, test automation, infrastructure as code, and scalable service design. Proficiency in cloud AI/ML platforms and services such as Amazon Bedrock, AWS SageMaker, Azure AI Foundry, Azure Machine Learning, Google Vertex AI, and related model hosting, retrieval, agent, and evaluation capabilities. Experience with enterprise data and AI ecosystems such as Databricks, Snowflake, Spark, Kafka, dbt, vector databases, lakehouse architectures, and modern data governance patterns. Experience setting standards for MLOps, LLMOps, CI/CD, model and prompt versioning, automated evaluation, observability, containerization, Kubernetes, serverless deployment, and cost/performance optimization. Strong understanding of AI architecture tradeoffs, including model selection, retrieval strategy, latency, accuracy, security, privacy, scalability, cost, vendor lock-in, and operating model implications. Ability to communicate complex AI concepts to technical and non-technical stakeholders, translating architecture choices into business value, delivery risk, governance requirements, and executive-level decisions. Experience managing senior delivery teams and shaping enterprise AI/ML roadmaps, reference architectures, implementation backlogs, governance models, and adoption plans for enterprise clients. Strong problem-solving, critical thinking, and business acumen, with the judgment to distinguish viable production solutions from prototype-only patterns and to guide clients through tradeoffs pragmatically. About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices.For this role, we are hiring at the following levels and targeted base pay salary ranges: For Boston, New York, Washington D.C.: The targeted base salary pay range for a Sr. Principal is $215,000 to $275,000. For Atlanta, Charlotte, Philadelphia, Miami: The targeted base salary pay range for a Sr. Principal is $200,000 to $250,000. In addition, individuals may be eligible for an annual discretionary bonus . Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. Wearecommittedtopaytransparencyandcompliancewithapplicablelaws.Ifyouhavequestionsorconcernsaboutthepayrangeorothercompensationinformationinthisposting,pleasecontactusat: [email protected],thisrecipientisnotabletosupportrecruitmentinquiriesbeyondthispurpose. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of this selection process. Please advise the talent acquisition team or contact [email protected] ifyourequireaccommodationsduringtheinterviewprocess. J-18808-Ljbffr

Director Digital Product Management (Juneau)

Company : Highmark Health Job Description : JOB SUMMARY This role will be hybrid f you live within 50 miles of an office you are required to be onsite 3 days a week (T, W, Th). Remote outside of 50 miles. This role will be the driving force behind our digital product strategy and execution. Incumbent will lead our digital product management teams to define, develop, and deliver innovative digital solutions that meet customer needs, align with business objectives, and drive significant value. This role demands a digital product leader with a strong customer focus, a passion for digital innovation, and proven leadership abilities. ESSENTIAL RESPONSIBILITIES Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority. Product Planning & Execution: Oversee digital product delivery activity, from ideation and concept validation to launch and ongoing optimization. Ensure products are aligned with customer needs, market demands, and technical capabilities. Stakeholder Management: Build strong relationships with key stakeholders across the organization, including technology, marketing, sales, and customer service. Effectively communicate product vision, strategy, and progress to stakeholders at all levels. Customer Focus: Deeply understand customer needs and behaviors through market research, data analysis, and direct customer interaction. Translate insights into actionable product requirements and design improvements Data-Driven Decision Making: Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement. Use data to inform product decisions and prioritize development efforts. Develop and implement strategies for product optimization, growth, and expansion. Innovation & Experimentation: Foster a culture of experimentation and continuous improvement. Encourage the team to explore new technologies, test new ideas, and iterate rapidly based on results. Vendor Management: Evaluate and manage relationships with external vendors and partners, ensuring they align with Highmark's strategic objectives and quality standards. Other duties as assigned or requested. EXPERIENCE Required 7 years of experience in Digital Product Management 5 years of experience in Management or leadership role 5 years of experience in Agile Software Development methodology Preferred 3 years of experience in Healthcare Industry SKILLS Excellent written, interpersonal communication and presentation skills Demonstrated ability to work with minimal supervision with a high degree of organization and attention to detail; manage multiple simultaneous tasks, assignments, deadlines, and produce results, and be results-oriented team player who leads by example, holds self-accountable for performance, takes ownership, and champions all aspects product initiatives Proven track record of defining project requirements and delivering successful projects on schedule Knowledge of software development lifecycle, from planning to delivery Ability to lead and influence others within a matrixed organization, and leads with a true sense of urgency with the ability to engage the workforce to do the right thing every time for our customers and clinicians; Leads with a customer and clinician-centric lens and advocates for a combined customer and clinician view in all interactions Successfully partners through collaboration and sense of urgency regarding process implementation and improvement/optimization Experience using sketches, flow diagrams, wireframes, mockups, prototypes, customer experience blueprints, and visual concepts Conflict Management Leadership EDUCATION Required Bachelor's degree in Science, Technology, Design, Healthcare or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree. Preferred Master's degree in Science, Technology, Design, Healthcare or related field LICENSES or CERTIFICATIONS Required None Preferred None Language (Other than English): None Travel Required: 25% - 50% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based or Remote Position Physical work site required Constantly Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $142,000.00 Pay Range Maximum: $236,000.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [email protected] California Consumer Privacy Act Employees, Contractors, and Applicants Notice J-18808-Ljbffr

Market General Manager (Chicago)

A Tenex Portfolio Company is seeking a General Manager to join our platform. The GM must have extensive knowledge of all aspects of the residential services industry. You will be responsible for managing the overall operations of the business, including the administration, technical and sales departments. You will ensure that you and your staff meet and exceed our standards for excellent customer service. You will be responsible for coordinating efficiently and cooperatively with all departments, to meet and exceed yearly sales goals. Your strong leadership skills, industry knowledge, and business acumen will contribute to the company's overall performance and profitability. Key Responsibilities: Business Strategy and Planning: Develop and implement business strategies and plans to achieve company goals and objectives. Identify opportunities for business expansion, market penetration, and revenue growth. Conduct market research, analyze industry trends, and adjust strategies accordingly. Create annual budgets, monitor financial performance, and take corrective actions as needed. Operations Management: Oversee day-to-day operations and ensure smooth workflow and efficient resource utilization. Develop and implement operational policies, procedures, and standards to enhance productivity. Monitor project timelines, budgets, and quality standards to meet or exceed client expectations. Collaborate with the team to optimize service delivery and identify areas for process improvement. Team Leadership and Development: Recruit, train, and mentor a skilled workforce to deliver high-quality services. Provide leadership, guidance, and support to employees, fostering a positive work environment. Set performance objectives, conduct performance evaluations, and implement career development plans. Promote teamwork, encourage professional growth, and resolve conflicts as they arise. Customer Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. Collaborate with the sales team to identify and capitalize on business opportunities. Address customer concerns and resolve issues promptly and effectively. Implement strategies to enhance the customer experience and foster long-term partnerships. Manage financial resources, including budgeting, forecasting, and financial analysis. Monitor key financial indicators and implement strategies to improve profitability. Review financial reports, identify variances, and develop corrective actions as needed. Maintain awareness of industry pricing trends and adjust pricing strategies accordingly. Safety and Compliance: Ensure compliance with all relevant regulations, codes, and safety standards. Promote a culture of safety and implement best practices to minimize risks. Conduct regular safety inspections, provide training, and enforce safety protocols. Qualifications and Skills: Bachelor’s degree in business administration or related field required. Proven experience in a multi-site, managerial role within the residential services or related industry. Strong business acumen and understanding of financial management principles. Excellent leadership and team management skills. Exceptional communication and interpersonal abilities. Proficiency in project management and operational processes. Knowledge of landscaping techniques, materials, and equipment. Familiarity with relevant laws, regulations, and safety standards. Problem-solving and decision-making capabilities. Ability to work under pressure and meet deadlines. Location: Ideal candidates will live in the Chicagoland area and have the ability to travel up to 75% of the time. Tenex Capital Management: Tenex Capital Management is a private equity firm that invests in middle-market companies. Tenex uses an in-house team of hybrid investment professionals skilled in operational leadership, investing and capital markets structuring to maximize long-term value creation. Tenex’s deep operating experience allows the firm to collaborate with management teams to capitalize on business and market opportunities. Tenex has successfully invested in a diverse range of industries, including industrials, business services, healthcare, building products, and auto aftermarket, among others. Learn more at www.tenexcm.com J-18808-Ljbffr