Quality Manager
Job Description Job Description TRS Technologies, a subsidiary of TAYCA Corporation, is a world leader in piezoelectric materials technology. We offer advanced piezoelectric materials to meet our customers’ most challenging specifications. Working directly with our customers, we develop and manufacture high performance and high tolerance components designed to requirements. At TRS, you will be part of a team delivering custom solutions for our customers in Medical Ultrasound, Semiconductor, Industrial sensors, and other industries. In your work, you will define the future of piezoelectric technology. TRS Technologies offers a competitive salary commensurate with experience, health benefits and retirement plan. TRS Technologies is an Equal Employment Opportunity employer. The Quality Manager serves as the Quality Management System Representative for the organization and will be responsible for developing, implementing, and coordinating the quality control procedures and monitoring overall quality of processes and deliverables designed to ensure continuous improvement of products, processes, and services consistent with established standards. The quality assurance program is designed to: - Provide customer confidence in TRS Technologies’ ability to meet their expectations - Reduce costs through prevention-based systems and measurements - Facilitate continuous improvement in the business to enhance productivity and profitability ESSENTIAL DUTIES AND RESPONSIBILITIES: o Act as the primary steward of customer requirements, safeguarding product qualification efforts and maintaining the company’s good standing with current customers while enabling new business opportunities. o Lead the daily operation of the Quality Department and Final Test Group to ensure consistent product flow and compliance with quality standards. o Manage First Article Inspection (FAI) processes to ensure timely delivery and alignment with customer qualification requirements. o Oversee incoming, in-process, and final inspections, ensuring that all products and instruments meet established QMS and customer standards. o Facilitate root cause analysis and corrective action processes, ensuring issues are resolved in a manner that strengthens compliance and customer trust. o Maintain and update QMS documentation, quality records, SOPs, QOS, and final inspection data in compliance with ISO and customer audit requirements. o Administer the internal audit program, issue corrective actions, and verify effectiveness of corrective and preventive actions to ensure compliance and continuous improvement. o Provide direct support during customer audits, representing the company’s quality system, addressing inquiries, and demonstrating adherence to customer requirements. o Champion the use of statistical process control (SPC) and other quality tools to monitor, control, and improve factory processes. o Partner with design, development, and manufacturing engineering teams to ensure quality is integrated into risk management, process validations, design transfers, and new product qualifications. o Develop, implement, and sustain quality requirements, inspection methods, test methodologies, and quality plans for both new and existing products. o Monitor, analyze, and report on nonconformance, scrap, and quality data, ensuring management visibility and driving systemic improvements. o Lead resolution efforts for customer complaints, recalls, and feedback, ensuring issues are addressed in compliance with QMS and customer expectations. o Provide authoritative guidance and decision-making to enforce compliance with company policies, QMS procedures, and customer quality requirements. o Support external customers with quality-related projects, audits, and continuous improvement initiatives, strengthening customer confidence and business relationships. o Ensure TRS maintains compliance with all certification and qualification standards necessary for continued business opportunities. o Design, evaluate, and refine quality systems and inspection processes using statistical techniques, ensuring robust reporting to demonstrate system effectiveness. o Ability to perform additional tasks as required by management. MINIMUM REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE o College degree or equivalent work experience. o 3-5 years plus experience with ISO quality system in a manufacturing environment preferred. o 1 year plus managing quality technicians o Knowledge of statistical principles and GD&T o ASQ Six Sigma Green Belt or Black Belt preferred o Ability to program and use various metrology devices o US work authorization is a precondition of employment. o Experience with MRP System o Experience in leading process improvement teams SKILLS, KNOWLEDGE, AND ABILITIES o Strong knowledge of Quality Management Systems (QMS), including ISO-9001 and ISO-13489 o General understanding of FDA Quality System Regulation (QSR) o Excellent written, verbal, and interpersonal communication skills for effective interaction with team members, leadership, and customer representatives. o Ability to lead and collaborate in a fast-paced, team-oriented environment, contributing as a humble, motivated, and emotionally intelligent team member. o Must be determined and self-disciplined to achieve timely results. o Must generate trust, demonstrate a sense of urgency, and assure consistent achievement of quality standards. o Strong attention to detail, analytical mindset, and problem-solving skills for effective root cause analysis and corrective/preventive action programs. o Proven management, leadership, and organizational skills, with the ability to direct cross-functional teams and influence continuous improvement. o Advanced computer proficiency, including MS Office, Minitab, and electronic SPC programs, for reporting and statistical analysis. o Familiar with quality methodologies and tools such as SQC, SPC, FMEA, DOE process flow charting, risk analysis with the ability to apply them to drive compliance and improvement. PHYSICAL DEMANDS /WORK ENVIORNMENT This job will be performed in a Manufacturing Environment. o Sitting o Standing o Lifting o Computer typing o Computer monitor
