Co-Founder & Relational AI Visionary (Durham)

We're building the operating system for presence — giving relationship-driven professionals back the in-person hour that every digital channel is quietly making more valuable and more scarce. The Digital Channels Are Drying Up. The Room Isn't. Whole professions run on relationships — wealth advisors, brokers, dealmakers, the people whose business is won across a table, not through an inbox. For a decade they had it both ways: build the relationship in person, and let digital channels do the reach. Email, ads, cold outreach, the feed. Those channels are declining now, and they're declining together. Response rates fall, costs rise, attention thins — everywhere at once. The correlated decline of digital is quietly repricing the one thing that still works: being in the room. But presence doesn't scale the way a send blast does. You can be at one table, on one night, with one group of people. The most valuable hour in the business is also the hardest to manufacture — rationed by time, logistics, and whoever happens to have the bandwidth to pull it together. And knowing who to gather is half the battle — the person who could change everything is often someone you'd never have thought to invite. Getting them in the room is the other half. We think that's solvable now in a way it wasn't even two years ago. Coram — Latin for “in one's presence” — is the operating system for that hour. It learns who actually moves your business forward — including the people you'd never have thought of — then does the work to get them in a room together: the reason to gather, the timing, the invitations, the logistics, the follow-through. The instinct of a world-class connector paired with the tireless coordination of a chief of staff, running for every relationship you're trying to build — so the scarce in‑person hour becomes something you can build a business on. As Founding CEO, you'll co‑found Coram alongside our AI Builders and Partners — going from idea to seed funding in 12–18 months, supported by our proven process and shared resources. You'll own the vision, lead discovery and validation, and shape the product and the company from the ground up. This is a co‑founder seat, not a role you slot into. The right partner is already itching to build something in this space and wants an engine underneath them to move faster than they could alone. What We're Looking For Right now, we're especially looking for a founder who has grown a business through relationships — someone who has sold in the rooms that matter and knows how to gather the right people into them. You’ve sold and grown in relationship‑driven B2B — you know that in these worlds the deal is won in person, and you’ve felt firsthand how much harder every digital channel has become You know how to gather — you can design and host the kind of gathering people rearrange their calendars for, and you understand that who’s in the room is the entire game You feel called to found — with or without us, building a venture is your clear path forward You resonate deeply with the mission — building AI for human flourishing, especially around presence and real relationships, is work you’d do anyway You’re fluent in AI’s practical uses — you don’t need to be technical, but you should at least be a genuine power user Who We Are Sprout AI Studio is founding Relational AI ventures — technology designed to amplify genuine human bonds, not simulate them. We partner with visionary founders to build AI that deepens real relationships and human flourishing in an increasingly digital world. Our founding team pairs decades of proven commercial success with a redemptive vision for how entrepreneurs can build what the moment demands. Coram is one of our ventures, and we’re looking for the founder to build it with us. Why Build with Us Building a venture is hard. Throw in AI plus a redemptive vision and it’s harder still. Many entrepreneurs toil with ideas and spin their wheels for years. Our aim is to reduce years to months by surrounding you with the right people, process, and technology to launch a venture with lasting impact. We remove the typical friction of starting up so you can focus on building something transformative. Think of us as your operational co‑founder, bringing the full stack of resources to go from concept to market. Each venture receives pre‑seed capital and hands‑on support, including: Deep technical expertise — datasets, reusable components, and engineering muscle that give you a real head start Partnership with Praxis — to design your venture with redemptive imagination Full studio team support — across product, engineering, design, and operations Access to aligned capital — investors who value both returns and impact The combined Sprout & Praxis networks — for mentorship, distribution, and growth Program Structure We typically start with a one‑to‑three‑month engagement to collaborate on searching, shaping, or validating the idea, depending on your stage. You’ll lead customer discovery and test the core hypotheses with our support. Success in this phase leads to venture funding and comprehensive studio support through launch — where we help you build your MVP, win early customers, and raise your seed round. Our Culture We’re builders and innovators at heart, exploring how technology can be applied redemptively rather than accepting the status quo. We set audacious targets while keeping a posture of humility. We balance high standards with grace, knowing that building ventures takes iteration and learning. Above all, we’re looking for mission‑driven founders who see AI as a transformative tool for human flourishing. J-18808-Ljbffr

Director, Product Management - Global Loyalty Platform Management (O’Fallon)

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Global Loyalty, Platform Management About The Role Responsible for developing and executing platform product capabilities that support the growing demands of Mastercard’s Global Loyalty business. Drives the enhancement of existing platforms and the delivery of new features in response to business needs, market opportunities, and technology trends. Translates business requirements and customer experiences into clear product features and functional requirements that inform the platform roadmap. Works closely with Product Owners, Developers, UX designers, and internal stakeholders to define, build, and deliver high-quality solutions. Accountable for supporting platform performance, reliability, and continuous improvement. Drive data‑informed product outcomes at the product or capability level by monitoring key performance indicators and continuously improving product performance Contribute to the development and execution of product vision, strategy, and roadmap across one or more platform areas, aligning to broader program objectives Decompose business requirements into well‑defined features, epics, and user stories that support Agile delivery and high‑quality execution Partner closely with Product Owners, Engineering, and UX to ensure clarity of requirements, efficient delivery, and strong end‑to‑end product outcomes Apply product management best practices across the product lifecycle (e.g., Agile delivery, backlog management, product readiness) to ensure consistent execution Support go‑to‑market readiness and operational deployment by working cross‑functionally with Delivery, Operations, and servicing teams Champion a user‑centric, data‑driven approach, incorporating customer insights and “test and learn” methodologies to continuously improve the product experience Engage with internal stakeholders and Voice of Customer channels to identify product opportunities and address friction points Understand and apply Software Development Lifecycle (SDLC) practices to ensure effective collaboration with engineering teams and delivery of high‑quality software Lead and develop a team of product managers and/or product management‑technical (PMT) resources, providing coaching, prioritization guidance, and performance feedback Build strong cross‑functional relationships to ensure alignment across Product, Technology, and Business teams Contribute to clear and concise communications for stakeholders and leadership on product progress, risks, and outcomes Ensure consistent documentation and knowledge management practices to support scalability and operational efficiency All About You Experience operating in a matrixed environment, collaborating across Product, Engineering, and Operations teams Demonstrated ability to independently manage product execution across a defined scope or platform area Experience applying data‑driven decision‑making and continuous improvement practices in product delivery Experience leading and developing product talent, including individual contributors and early‑tenure managers Ability to communicate effectively with a range of stakeholders, including peers and senior leaders Experience translating customer feedback and business needs into actionable product requirements Exposure to go‑to‑market planning and supporting product launches or enhancements Experience driving end‑to‑end ownership of product features or platform components Practical application of Agile methodologies, backlog management, and product lifecycle processes Product Management Skills Consulting & Strategic Judgement Customer Needs and Insights Design Thinking Approach Go‑To‑Market Product Performance and Ongoing Management Product Strategy User Experience Critical Soft Skills Business Acumen Commercial Focus Global Perspective Innovation and Thought Leadership People Leadership Stakeholder Influence Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the U.S. or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the U.S., the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job‑related knowledge, skills, and experience. Mastercard benefits for full‑time (and certain part‑time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro‑rated based on date of hire; 10 annual paid U.S. observed holidays; 401(k) with a best‑in‑class company match; deferred compensation for eligible roles; fitness reimbursement or on‑site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on‑site fitness facilities in some locations. Pay Ranges O’Fallon, Missouri: $156,000 - $265,000 USD J-18808-Ljbffr

Chief Operating Officer (, ID, United States)

Direct Reports: VP of Underwriting, Operations Manager Employment Type: Full-Time Scope: Owns production operations end-to-end (origination, underwriting, fulfillment) and provides advisory input into servicing strategy. Servicing and secondary/capital markets operations are owned by their respective functions Who We Are Retail-focused independent mortgage bank (IMB) originating $2B in annual volume, with a growing servicing portfolio (~$400M UPB) and an all-agency (Fannie Mae, Freddie Mac, FHA, VA) approval footprint. The organization runs lean and flat by design - this hire replaces layers of middle management with one senior operator who can own credit risk, run people, and fix throughput directly. Role Summary This is a true COO-level mandate, distinct in scope and authority from a VP Operations role. The scope - credit risk ownership, direct agency relationships, systems/process strategy including AI implementation, and direct management of underwriting and operations leadership - calls for full executive-level authority and accountability. The COO will work closely with the CEO, executive team, and department heads to enhance operational efficiency, improve service quality, and drive growth. Key Responsibilities Own credit risk policy and credit box strategy - author, defend, and evolve the credit box as an active policy owner. Manage the VP of Underwriting and Operations Manager - set performance targets, build a culture of accountability, and coach and develop both leaders directly. Own agency relationships and escalations - serve as the direct point of contact with Fannie Mae, Freddie Mac, FHA, and VA on overlays, QC findings, and repurchase demands. Own systems and process strategy for origination, including the AI implementation roadmap - set the strategy and priorities, drawing on vendors or a systems hire for technical execution. Advise on servicing strategy from the production side - provide strategic input on how credit box and product-mix decisions affect MSR value and retention, keeping production operations as the core focus. Retain hands-on fallback capability - step in personally to work a stuck file or a broken workflow when direct reports need support, reflecting a hands‑on leadership style. Required Qualifications - Priority Order Has personally authored and defended credit box and credit policy design as a true policy owner, taking ownership of authorship rather than enforcement alone. Has personally negotiated with agencies on overlay treatment, QC escalations, or repurchase demands, leading these conversations directly rather than delegating them. Understands how credit decisions flow through to servicing and MSR performance. Has directly managed underwriting and operations leaders in a flat, accountability-heavy culture, maintaining a direct span of control rather than managing through layers of middle management. Sets clear targets, holds people to them, and coaches and develops direct reports. Steps in personally to work a file or a process when needed, balancing hands‑on involvement with team autonomy so the team keeps moving rather than becoming dependent. 3. Deep agency knowledge Fluent in Fannie Mae DU, Freddie Mac LPA overlays, FHA TOTAL Scorecard, and VA automated underwriting. Understands how overlays get built into underwriting policy through direct, practical application, going beyond theoretical or classroom knowledge. 4. Retail fulfillment and throughput background Has personally owned pull-through rate, cycle time, and underwriter capacity planning as direct, individual KPIs, with hands‑on accountability rather than secondhand oversight. Built this experience at a $1.5B-$5B retail-focused IMB, in an environment distinct from depository banking or correspondent-heavy lending models. 5. Compliance and audit experience Experience serving as a key point of contact through Fannie Mae and Freddie Mac audits, from information requests through findings and remediation. Experience with Ginnie Mae oversight and audits, including the reporting and compliance expectations tied to Ginnie Mae issuer status. Extensive experience with compliance oversight more broadly, with a track record of building and maintaining a strong compliance posture across origination operations. Preferred Qualifications (Additive Strengths) AI/automation implementation experience in origination - a strong plus, and equally well covered through a systems hire or vendor partnership. Direct servicing operations experience - a valuable complement to the advisory and strategic input this role provides on servicing, though the core requirements stand on their own. Working knowledge of employment law and/or contract law - useful for navigating people-management decisions, vendor and agency agreements, and other contractual matters that intersect with this role. Familiarity with ESOP (Employee Stock Ownership Plan) structures - helpful given the potential for equity or profit-interest arrangements tied to this role and the broader organization. CFPB audit experience - a strong plus given the regulatory scrutiny facing IMBs, and complementary to the agency and compliance audit experience above. Broad product knowledge acumen - depth across conventional, government, and non-QM product types strengthens credit box strategy and supports informed conversations on product mix. PMR Core Values No matter your position or department, your primary responsibility at PMR is to embody our core values - Vision, Hustle, Grit, and Execute - in everything you do. Vision - Innovate / Cultivate: Leads with foresight and creativity, fostering innovation in loan programs, production processes, and team development. Encourages collaboration and continuous improvement that shapes PMR's future. Hustle - Speed / Excel: Embraces a sense of urgency and a results‑driven mindset. Drives the team to move quickly, seize opportunities, and deliver outstanding service to clients and partners. Grit - Strength / Courage: Perseveres through challenges with resilience and determination. Leads with courage during change and sets the tone for consistent, principled performance. Execute - Implement / Achieve: Translates strategic goals into tangible outcomes. Holds the team accountable for precision, timeliness, and excellence in every stage of production. J-18808-Ljbffr

Director of Product Success (Eugene)

About this position About Lookout Local Lookout Eugene-Springfield’s mission is to provide fair, accurate, and non-partisan news, focusing on the role of business in shaping a community through taxes and jobs. We are committed to reviving local journalism and engaging with the community to reflect their needs and interests. Lookout Eugene-Springfield now approaches its first anniversary, having already achieved great traction audience, membership, advertising, and community trust It is part of Lookout Local, a now fast-growing, next-generation West Coast-based local news network. Lookout Santa Cruz won the 2024 Pulitzer for Breaking News, and Lookout's fiercely mission-driven, business-driven model is winning wide national notice. Check out our network page: https://lookout.co/network. Our workplaces are in-person, in-community, collaborative and collegial. We are building a diverse, highly skilled and mission-driven group of journalists, community builders and business people intent on maintaining our culture of learning, growth and community service. About the role Lookout is seeking a senior, mission-driven Director of Product Success to lead product strategy, experimentation, and business performance across our national platform. This is a high-impact leadership role with direct responsibility for the audience and revenue success of the products under its direction. This role reports to the CEO and works in close partnership with the Chief of Staff and national leadership team. The Director of Product Success is accountable not only for building great products, but for ensuring those products materially advance Lookout’s growth, sustainability, and civic mission. At its core, this role builds on top of Lookout’s newsroom-driven journalism—extending it into products that create deeper, more frequent, and more valuable daily relationships with readers. What Product Success Means at Lookout Product success at Lookout is defined by business outcomes, not just feature delivery. This role owns the performance of directed products in terms of: Audience growth, engagement, and habit formation Revenue generation, including membership, advertising, and emerging product revenue Scalability, ensuring products can be replicated and adapted across markets You will operate at two levels simultaneously: Platform-wide leadership — optimizing Lookout’s core product ecosystem for engagement, information utility, and revenue. News experimentation & next-stage products — leading the development, scaling, and monetization of new and evolving products that expand Lookout’s value beyond traditional news consumption. Core Product & Information Scope Native apps Newsletters Ask Lookout, our AI-powered local Answer Engine Guides, explainers, and local life resources Emerging reader-revenue and advertiser-supported products A central responsibility of this role is to strengthen Lookout’s position as a trusted local information hub, where journalism, service, and guidance work together. Major Strategic Focus Areas Driving Daily Reader Engagement & Interaction Building on core newsroom journalism, you will: Increase daily and weekly usage across Lookout products Design products that invite interaction, return visits, and habit formation Extend journalism into formats that better match how people live, search, and decide Partner with newsroom leaders to ensure product choices reinforce editorial excellence Information as a Core Product (Ask Lookout) You will lead product strategy for Lookout’s emerging role as a metro information center, including: Product ownership of Ask Lookout, integrating AI-powered answers with trusted local reporting Ensuring information products meet standards of accuracy, transparency, and trust Using information demand signals to inform newsroom priorities and coverage Developing sustainable models for monetizing high-value information services Guides, Local Life Hacks & Service Journalism You will oversee the development of an ongoing suite of products designed to add daily, practical value, including: Evergreen and timely Guides (elections, housing, schools, transportation, health, local government) Local “life hacks” that help residents navigate their communities Systems and workflows that allow service journalism to scale sustainably Revenue strategies tied to these products, including sponsorships, membership value, and advertising Ownership of Key Next-Stage & Revenue Products You will serve as product owner for a portfolio of high-priority products, including: Neighborhood newsletters and hyperlocal formats Obituaries as a reader- and advertiser-supported product Legal advertising and public-notice products For each, you are accountable for: Clear product strategy and success metrics Audience usage and revenue performance Iterative improvement based on data and community feedback Scalable playbooks for future Lookout launches News Experimentation & Organizational Leadership This role incorporates the mindset and practice of a Director of News Experimentation, including: Targeted research to understand community needs and opportunities for deeper engagement Designing and scaling systems and workflows that support journalism about, for, and with audiences Developing new forms of information delivery and storytelling aligned with sustainability goals Cultivating a culture of experimentation around information, in partnership with newsroom, revenue, and technology teams—and directly with community members The ultimate goal: to connect Lookout’s journalism more closely to the daily lives, experiences, and habits of community members, growing total addressable audience and monetizable value. AI & Process Innovation Lookout is committed to responsible, practical use of AI in local journalism. In this role, you will: Lead AI-enabled process improvements within selected products Help integrate AI thoughtfully into newsroom and product workflows Identify opportunities where automation and augmentation improve speed, quality, or sustainability Ensure AI adoption aligns with Lookout’s editorial standards and public trust What You’ll Bring Senior-level experience leading digital products tied directly to audience and revenue growth Background in media, news, marketplaces, SaaS, or consumer platforms Demonstrated success launching and scaling new products or workflows Comfort working across editorial, business, and technical functions Strong product intuition grounded in data and community research Experience with experimentation, service journalism, or information products a plus A deep belief in the civic importance of strong, sustainable local journalism J-18808-Ljbffr

General Manager (Marion)

General Manager – Marion, NC The Opportunity: Responsible for the overall operations of the facility in a manner which supports the company’s safety, quality, efficiency, and cost objectives. Execute business strategy and achieve facility goals including budgeted EBITDA. Ensure compliance with all company policies and procedures. Foster a team atmosphere, provide vision, and demonstrate support of the company’s core processes. How You Will Impact Smurfit Westrock: Implements, improves and maintains manufacturing policies & procedures, materials usage, shipping & receiving, capacity planning, production scheduling, safety, customer satisfaction, and Key Performance Indicators. Identifies and implements optimal business processes and organizational structure for plant. Identifies, recommends and implements strategic changes in manufacturing and operations. Builds, develops and manages a capable operations leadership team. Provides individual team members with aggressive and clear performance objectives. Leads by example with a passion for customer service. Champions initiatives to institutionalize Safety, Quality, Lean Manufacturing, Team Development and Continuous Improvement. Provides leadership and support to Lean Business Practices and Activities. Prepares and submits capital equipment recommendations, process changes, building improvements. Demonstrates a thorough understanding of the company’s business and manufacturing processes, products and operating philosophy. Develops strong lines of communication across the facility to facilitate teamwork and employee engagement. Mentors direct reports and assists them with hiring, terminating, and discipline/developmental issues among their subordinates. Ensures that the facility has an effective overall strategy and program for employee development and training. Ensures that the facility operates in a manner which optimizes the safety of all employees and is in compliance with all safety and environmental federal and state regulations. Ensures compliance with all company policies and procedures. Ensures that facility production meets corporate quality standards. Develops and manages the facility’s budget and labor in a manner which achieves the corporation’s cost/profit objectives. Ensures facility meets production and on-time delivery targets. Implements effective materials management practices throughout the plant. Functions well in a fast-paced environment and manages competing priorities. Makes sound operational decisions. Leads change. Understands the functions and capabilities of various corporate departments and uses those resources effectively. Leads root cause analyses and ensures problems are resolved effectively and in a timely manner. Uses data to improve productivity. Owns issues and problems, seeing them through to resolution. Identifies with and supports corporate leadership and company decisions. Ensures that employees are being recognized appropriately for good performance. Builds collaborative relationships within the organization. Interacts with other plant managers to share best practices Ensures high levels of customer satisfaction by effectively interacting with Sales and Customer Service. Provides timely and regular operations reports to the Regional Operations Director and other members of Senior Management. Provides Regional Operations Director with ad hoc support. Performs other job duties as assigned. What You Need to Succeed: Bachelor’s degree in a related technical or management discipline strongly preferred with a minimum of 5-7 years’ experience in operations and manufacturing management. Minimum 5-7 years’ printing experience. Must have demonstrated track record of manufacturing management excellence, evidenced by a track record of achieving production, quality and cost objectives while maintaining a safe and positive environment for line manufacturing employees. Superior communication, interpersonal, and presentation skills evidencing the ability to effectively communicate with subordinates, superiors, peers, customers, etc. Excellent analytical and problem‑solving skills. Strong planning and budgeting skills. Must demonstrate superior leadership and managerial skills indicative of the ability to instill teamwork, delegate effectively, and build collaborative relationships to facilitate the accomplishment of business objectives. Strong organizational skills and a superior attention to detail. Ability to manage competing priorities and objectives. Must demonstrate proactive management style evidencing the ability to anticipate and resolve potential issues before they become significant problems. Must demonstrate creativity and innovation indicative of an ability to identify new approaches, processes and systems to business operations and issues. Strong personal computer skills including proficiency with Excel, Word, and PowerPoint; specific experience with Radius manufacturing and financial systems would be a plus. Ability to perform all essential functions of this job with or without reasonable accommodations. What We Offer: Corporate culture based on integrity, respect, accountability, and excellence. Comprehensive training with numerous learning and development opportunities. Competitive salary reflecting skills, competencies, and potential. A career with a global packaging company where sustainability, safety, and inclusion are foundational to how we operate. Competitive total rewards package including medical, dental, and vision coverage options starting on your first day. Health Savings Account (HSA) with company contributions and flexible spending account (FSA) options. 401(k) retirement plan with company match and automatic contributions to support your long‑term financial goals. Company‑paid life insurance and disability coverage for financial protection. Mental health support and wellness programs designed to promote overall well‑being. Generous paid time off, including company holidays, vacation, and paid parental leave. Tuition reimbursement and ongoing learning and development opportunities. Additional voluntary benefits such as legal services, identity protection, pet insurance, and more. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. J-18808-Ljbffr