Police Officer (Secret Service Police), $75,000 Recruitment Incentive

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required. Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. Duties During the course of their careers, Secret Service Police carry out assignments in protection. Duties include: Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements U.S. citizenship is required. Possess a current valid U.S. driver's license. Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Police Officer (Secret Service Police), $75,000 Recruitment Incentive

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required. Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. Duties During the course of their careers, Secret Service Police carry out assignments in protection. Duties include: Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements U.S. citizenship is required. Possess a current valid U.S. driver's license. Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Police Officer (Secret Service Police), $75,000 Recruitment Incentive

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required. Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. Duties During the course of their careers, Secret Service Police carry out assignments in protection. Duties include: Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements U.S. citizenship is required. Possess a current valid U.S. driver's license. Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Police Officer (Secret Service Police), $75,000 Recruitment Incentive

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required. Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. Duties During the course of their careers, Secret Service Police carry out assignments in protection. Duties include: Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements U.S. citizenship is required. Possess a current valid U.S. driver's license. Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Police Officer (Secret Service Police), $75,000 Recruitment Incentive

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required. Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. Duties During the course of their careers, Secret Service Police carry out assignments in protection. Duties include: Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements U.S. citizenship is required. Possess a current valid U.S. driver's license. Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Police Officer (Secret Service Police), $75,000 Recruitment Incentive

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required. Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. Duties During the course of their careers, Secret Service Police carry out assignments in protection. Duties include: Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements U.S. citizenship is required. Possess a current valid U.S. driver's license. Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Police Officer (Secret Service Police), $75,000 Recruitment Incentive

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required. Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. Duties During the course of their careers, Secret Service Police carry out assignments in protection. Duties include: Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements U.S. citizenship is required. Possess a current valid U.S. driver's license. Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Police Officer (Secret Service Police), $75,000 Recruitment Incentive

NOTE: This position must be performed in Washington, DC so relocation to Washington, DC will be required. Recruitment Incentive: Applicants may be eligible for a $75,000 recruitment incentive in accordance with regulatory requirements. Click apply to view full details and eligibility of this recruitment incentive. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. Duties During the course of their careers, Secret Service Police carry out assignments in protection. Duties include: Providing protection for The White House Complex, The Vice President's Residence, The Main Treasury Building and Annex, and foreign diplomatic missions and embassies in the Washington, D.C. area. Traveling in support of the Presidential, Vice Presidential, and foreign heads of state/government missions. Enforcing mandated protective responsibilities as described under Title 18, United States Code, Section 3056A. Requirements U.S. citizenship is required. Possess a current valid U.S. driver's license. Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position. Carry and use a firearm. Maintaining firearm proficiency is also mandatory. Possess uncorrected visual acuity of no worse than 20/100 binocular. Possess corrected visual acuity of 20/20 or better in each eye. Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500, 1000, and 2000 Hz ranges. Applicants must be able to hear the whispered voice at 15 feet with each ear without the use of a hearing aid. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 12 weeks of intensive training at the Federal Law Enforcement Training Center (FLETC) in Glynco, GA or Artesia, NM and 17 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

FHNF COMMODITY DERIVATIVES MARKETER - SENIOR VICE PRESIDENT

Role Overview First Horizon Bank is seeking an experienced Commodity Derivatives Marketer to lead the design and execution of client driven commodity hedging programs in support of the Energy, Commercial, and Specialty Lending Groups. This individual will work closely with relationship managers, credit officers, and energy bankers to integrate commodity hedging into reserve‑based lending (RBL), project finance, corporate revolvers, and other energy lending products, helping clients stabilize cash flows and protect borrowing capacity. This role will be focused exclusively on the servicing of lending clients within First Horizon's footprint and does not involve proprietary trading. Location: Flexible with travel required to attend customer meetings and cover lending territory Department : Derivative Products Group (Capital Markets Division) Level: Senior Vice President Key Responsibilities Participate in joint client meetings with lenders to discuss market conditions, hedge structures, and how hedging supports credit metrics and capital plans. Translate borrowers' commodity exposures (production profiles, basis risk, transportation, storage, offtake contracts and consumption) into tailored hedging programs aligned with loan covenants and business plans. Originate and present hedge optimization ideas, re‑hedge opportunities, and scenario analyses that align with each client's capital structure and lending arrangements. Assist with Commercial Bankers across the First Horizon footprint with consumption hedges for clients that have energy price exposure in their operations. Execute client‑initiated oil and gas derivatives (swaps and options) in support of existing and prospective energy lending relationships. Work with legal and documentation teams on ISDA/CSA agreements, hedging provisions in loan documentation, and confirmations for client trades. Ensure accurate and timely trade capture, confirmations, and reconciliation in coordination with middle and back office. Record hedge transactions and off-setting upstream positions in derivative system of record. Qualifications Required Prior experience in providing commodity hedging advice & execution to upstream oil & gas exploration & production companies who have reserve-based loans. 10 years of experience in oil and/or natural gas derivatives hedging, marketing, or structuring, ideally with direct exposure to energy lending, RBL, or project finance. Meaningful experience in over-the-counter back-to-back hedging programs Strong understanding of physical oil and gas markets, benchmarks, and basis dynamics, and how they interact with lending structures and credit risk. Demonstrated experience designing and implementing hedging programs for corporate or sponsor‑backed energy clients. Preferred Prior experience working with Commercial and Industrial clients on structuring hedges to stabilize the cost inputs for commodity consumption. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Marketing Data Enablement Manager

Location: On site at location listed in job posting. Summary of Position: The Marketing Data Enablement Manager is a member of the Marketing team, reporting to the VP, Marketing Data Enablement and Production Support. This position is responsible for leading a team of data analysts. Partnering with key stakeholders, the Marketing Data Enablement Manager shapes and delivers data driven, integrated customer and banker experiences within the Marketing technology stack and enables data pipelines necessary to launch and successfully manage Marketing campaigns and events. The person in this role will focus heavily on retail, small business, and commercial banking-related enablement and will serve as the main steward to advance the campaign and data delivery capabilities in the Marketing and Data Enablement space. This candidate possesses a demonstrated knowledge of industry leading platforms and tools related to banking core systems, CDPs, marketing automation, digital, sales and service, CX, CRM, Data Cloud, and personalization. The candidate can effectively analyze requirements and manage tasks to a deadline. This role will involve designing Alteryx workflows, ETL processes, connecting with data in Salesforce, Data Cloud, and Databricks, ensuring data and process quality, implementing consistent patterns and reusable components. Roles and Responsibilities: Lead a small team of data analysts focused on launching and supporting Marketing campaigns and projects in a fast-paced environment. Partner with the Analytics, Integrated Marketing and/or Brand Strategy teams to define audience, segmentation, and measurement requirements for program and campaign delivery across multiple channels. Work with cross-functional teammates to follow standard operating procedures to test and validate data processes for quality and accuracy. Ensure data accuracy and integrity across multiple sources and systems. Identify gaps and opportunities in process, quality, and efficiency, and recommend targeted adjustments. Adhere to regulatory and compliance requirements for industry privacy and consent. Related Qualities: Must have strong oral and written communication skills, communicating complex findings in a clear and understandable manner. Be customer focused on understanding and appropriately drive innovative solutions. The ability to successfully partner with multiple stakeholders and thrive in a fluid environment while managing multiple priorities. Demonstrated critical thinking skills, ability to accurately analyze information and make sound decisions. Provides a high level of accuracy on deliverables and communication, even under pressure. Demonstrated ability to work independently while take initiative and accountability for achieving results. Reads, researches, and remains up to speed on emerging technologies and practices. Important Knowledge and Skills: Data Platforms & Tools: CDPs, core data platforms such as MS SQL, Oracle, IBM DB2, Alteryx, and Salesforce Data Cloud, Databricks/Dataiku. CRM, Marketing Automation and Operations: Salesforce CRM, Salesforce Marketing Cloud, Salesforce Privacy Center, and Salesforce Loyalty Cloud. Banking and Financial Services: Domain knowledge related to retail banking, digital banking, commercial / wholesale banking, business banking / small business, treasury management, wealth management, contact center. Qualifications: 5 years of experience in managing a data engineering team within a Marketing and production environment. 2 years working with Data Cloud and querying data using Salesforce APIs. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Specialty Finance Relationship Manager

Location: On site in locations listed in job posting Summary At First Horizon, the Specialty RM - Specialty Finance is a client management role focused on originating revenue generating Specialty Finance opportunities and growing the existing Specialty Finance client portfolio. The successful candidate will be a self-starter, and work collaboratively with other existing team members, credit partners and product partners across the organization. The candidate should have existing deep relationships with industry-leading management teams and have c-suite level access. The candidate should be credit savvy and be capable of leading deal teams, managing client relationships and contribute to the growth of the line of business. Prior Specialty Finance banking experience required. Key Responsibilities Include Leads relationship team that provides ongoing contact, review and relationship building with new and existing clients across a nationwide footprint Consistently develop and deepen prospect network to originate new to bank revenue generating opportunities Manage existing client relationships and expand relationships by cross selling bank products Be the industry thought leader on sector trends, developments, risks, and opportunities Work with underwriters to analyze the credit strengths and weaknesses of prospective borrowers to make loan decision, structure and pricing recommendations which are competitive with the marketplace and achieve an acceptable risk / return for the bank Lead screening process for opportunities and lead deal execution teams Maintain a thorough knowledge of bank's lending policies and regulatory requirements Provide mentoring and training to junior resources Skills & Competencies Proven ability to originate and structure complex Specialty Finance senior credit facilities, and execute lead managed opportunities Strong credit skills and ability to negotiate loan agreements Detail oriented with ability to multi-task and problem solve Strong written and verbal communication skills Excels in team environment and works collaboratively Flexibility and proven ability to diagnose and resolve issues Exceptional quantitative skills and ability to lead and teach by example About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Business System Manager - Pega Fraud & Security

Location: On site at location listed in job posting. Hours: Monday through Friday, 8am - 5pm At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Summary: The Business System Manager (BSM) for Pega Fraud and Security has primary responsibility for managing these systems. The BSM is accountable to all system stakeholders that use or are affected by the use of these systems. The BSM manages the daily functions of these systems to include oversight of business requirements, defects, communications, system access, user acceptance testing and production certification. The BSM plays a key role in defining solutions for production problems, conversions, de-conversions, new products, enhancements and regulatory changes. The BSM is the primary contact for issues or changes related to business functions supported by the system(s). The BSM partners with business unit managers in Operations to deliver agreed upon business objectives. The BSM analyzes those objectives, translates them into system requirements with the Technology BA, designs business processes and drives initiatives to support these processes. The BSM also analyzes, measures and reports on the status of implementation efforts. Essential Duties and Responsibilities: Consultation and Analysis Drives initiatives and has primary responsibility for approving business requirements Manages definition of business case and approves business requirements and functional designs for system enhancements Considers impact to vendor, workflow of existing processes and other related systems Uses analytical skills to streamline business processes Understands and applies limitations and unique advantages of existing enterprise capabilities Analyzes marketplace, industry, company and technology trends and best practices Influences external business partners and service providers regarding priorities, software selection, vendor selection, etc. Designs and documents business processes to improve efficiency Actively listens and interprets requirements and specifications to ensure optimal functional designs and identify potential issues and shortfalls Develops solutions to business problems or new business requirements Creates maps of current and future processes Manages system SLAs, Disaster Recovery and Business Continuity, and user access Serves as primary subject matter expert contact for the system Defines and drives system strategy to align with organizational strategies Researches and analyzes the root cause of system issues Execution Manages multiple initiatives effectively Interfaces with technical and non-technical contributors to ensure that deliverables accurately meet business line's goals Develops detailed plans and timelines Produces system-related job aids and provides training content for training facilitators Performs and coordinates User Acceptance Testing Reviews and approves Quality Assurance test plans Performs or schedules production certification Leads systems conversions and deconversions Communication Relates well with all levels of the organization and builds appropriate rapport Builds positive relationships with external business partners through personal integrity and through added value as evidenced in project outcomes Delivers timely end-user system communications for ongoing updates and emergency events Communicates with manager proactively regarding any capacity issues or opportunities Knowledge: In-depth knowledge of multiple operations areas and functions Understanding of business processes and functions for loans, deposits, and other products Knowledge of multiple payment rails such as credit card, debit card, Zelle, Bill Pay, check, and ACH. Awareness of regulatory environment and implications Education and/or Work Experience Requirements: Skills: Ability to establish a mutual understanding with team members Can decide and act without having the total picture Can easily pose future scenarios Can present the unvarnished truth in an appropriate and helpful manner Excellent verbal and written skills Strong process mapping skills preferred Project Management or Business Analyst experience beneficial Abilities Ability to read situations quickly Ability to decompose a problem into detail Ability to influence business partners without formal reporting relationships Ability to travel as necessary Ability to monitor and communicate detailed findings Ability to communicate ideas, concepts, positions, and decisions Job Qualifications Bachelor's degree or related experience 5 or more years' system implementation and/or operations experience Experience with Pega Smart Disputes and Pega Customer Service applications Utmost commitment to quality Strong customer orientation About Us: First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Benefit Highlights: Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. 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