Education Program Manager @ GirlForward

GirlForward is a community of support dedicated to creating and enhancing opportunities for girls displaced globally by conflict and persecution. We envision a world where all girls are able to access and lead multicultural and intergenerational communities for social change. Headquartered in Chicago, IL GirlForward (GF) operates its programs at its center in Chicago, IL, and through school-based partnerships in Austin, TX. We are currently serving 200 girls ages 14-22 through mentorship, education and safe spaces programs. Girls in our community have come to the US through refugee resettlement, asylum process, or other immigration channels, and represent over 40 countries of origin. GirlForward is looking for an Education Program Manager to join our team full-time in Chicago. This position is focused on managing the day-to-day operations of the year-round educational programming at GirlForward, including virtual tutoring nationally, in-person tutoring in Chicago, school-based group work, and Camp GirlForward in the summer. They are responsible for recruitment, screening, training, monitoring, and supporting volunteer tutors; implementing and improving curriculum; cultivating relationships with community based organizations and school personnel; and building relationships with the community while exploring themes of identity, power, and community are integral to success in this role. This position reports directly to the Director of Programs and Operations to set programmatic vision, goals, and impact objectives. Visit www.girlforward.org to find more details about this opportunity located in Get Involved section. Submit an application via this form . Applications will be reviewed on a rolling basis, and this position will remain open until filled. We encourage interested candidates to apply early , as the review process will continue until we find the next GirlForward Education Program Manager. J-18808-Ljbffr

PR Gerente - Director de Operaciones

Ubicación: San Juan, Puerto Rico Compensación: $130,000 - $150,000 Fecha de Inicio: Lo antes posible (ASAP) Sobre Nosotros Scientific Safety Alliance, o SSA , existe para Acelerar la Ciencia. Con excelencia. SSA está creciendo a un ritmo excepcional y ha sido incluida en la lista de Inc. Magazine 2024 y 2025 como una de las empresas privadas de más rápido crecimiento. ¿A qué velocidad estamos creciendo? En poco más de 3 años, hemos adquirido 21 compañías, y nuestro crecimiento continúa acelerándose. ¿A quién servimos? Apoyamos al sector de ciencias de la vida, incluyendo compañías farmacéuticas, biotecnológicas, hospitales y centros de investigación que dependen de nosotros para mantener sus ambientes controlados en cumplimiento y listos para la innovación. Nuestra misión es simple: eliminar obstáculos para que nuestros clientes puedan enfocarse en innovar. ¿Qué hace especial a SSA? SSA es una empresa 100% propiedad de sus fundadores y empleados . Cada miembro del equipo tiene participación en los resultados, y el desempeño individual impacta directamente el valor de su participación. Hemos crecido de pequeños equipos regionales a convertirnos en una de las compañías de más rápido crecimiento en Estados Unidos mediante una red de empresas locales especializadas. Nuestro equipo está compuesto por solucionadores de problemas altamente motivados que se enorgullecen de la precisión, la capacidad de respuesta y la integridad. Hacemos más que mantener equipos; ayudamos a impulsar los descubrimientos que transforman la medicina y la ciencia moderna. Nuestro objetivo diario es construir la mejor empresa del mundo, basada en esfuerzo compartido, colaboración y éxito colectivo. La Oportunidad: Director(a) de Operaciones Estamos buscando un(a) Director(a) de Operaciones dinámico(a) y estratégico(a) para liderar y supervisar el desempeño operacional en todo Puerto Rico. Este rol será responsable de impulsar la excelencia operacional, iniciativas de mejora de procesos y el crecimiento estratégico a largo plazo a través de múltiples unidades de negocio, ubicaciones y líneas de servicio. El candidato ideal será un líder sólido de equipos con experiencia comprobada en metodologías Lean , mejora continua y estrategia operacional. Esta persona garantizará la escalabilidad operativa, optimizará el desempeño y alineará las operaciones locales con los objetivos organizacionales generales, manteniendo una calidad de servicio excepcional y satisfacción del cliente. Cómo Generarás Impacto Liderazgo Estratégico y Supervisión Operacional Proporcionar liderazgo ejecutivo para todas las actividades operacionales en Puerto Rico. Desarrollar y ejecutar estrategias operacionales alineadas con iniciativas de crecimiento y objetivos del negocio. Colaborar con el liderazgo ejecutivo para establecer hojas de ruta operacionales a largo plazo y metas de desempeño. Supervisar operaciones en múltiples localidades, asegurando consistencia en la entrega de servicios, calidad y eficiencia. Monitorear y mejorar métricas clave de desempeño operacional, incluyendo productividad, utilización, rentabilidad y satisfacción del cliente. Mejora de Procesos y Transformación Lean Liderar y promover iniciativas Lean en toda la organización en Puerto Rico. Identificar oportunidades para optimizar flujos de trabajo, eliminar ineficiencias y mejorar la escalabilidad operacional. Implementar y mantener programas de mejora continua utilizando herramientas Lean como: Kaizen Value Stream Mapping (Mapeo de Flujo de Valor) DMAIC 5S Desarrollo de Trabajo Estandarizado Desarrollar programas de capacitación y asesorar a líderes en principios Lean y mejores prácticas operacionales. Fomentar una cultura de mejora continua y responsabilidad en todos los equipos. Desempeño Operacional y Ejecución Supervisar planificación de recursos, utilización de la fuerza laboral y planificación de capacidad operacional. Estandarizar procedimientos operativos y garantizar su implementación consistente en todas las localidades. Colaborar con liderazgo financiero para administrar presupuestos, proyecciones y desempeño de P&L. Garantizar cumplimiento con regulaciones de la industria, estándares de seguridad y procesos internos de calidad. Impulsar la preparación operacional para apoyar expansión a nuevos mercados, líneas de servicio o adquisiciones. Liderazgo y Desarrollo de Equipos Liderar, mentorizar y desarrollar gerentes de operaciones y equipos multifuncionales. Desarrollar planes de sucesión y fortalecer el desarrollo de liderazgo interno. Promover colaboración entre operaciones, ventas, éxito del cliente y equipos técnicos. Establecer expectativas claras de desempeño y estructuras de responsabilidad. Alineación con el Cliente y el Negocio Apoyar estrategias operacionales centradas en el cliente para mejorar la entrega del servicio y la retención. Colaborar con equipos comerciales para apoyar iniciativas de crecimiento y expansión de servicios. Proporcionar análisis e información operacional que influya en la estrategia e innovación a nivel organizacional. Lo Que Estamos Buscando Bachillerato en Ingeniería, Administración de Empresas, Gerencia de Operaciones o campo relacionado (MBA o grado avanzado preferido). Más de 10 años de experiencia progresiva en liderazgo operacional. Experiencia demostrada liderando operaciones regionales o en múltiples localidades. Capacitación formal y certificación Lean altamente preferida (Lean Six Sigma Green Belt, Black Belt o equivalente). Historial comprobado implementando iniciativas de mejora de procesos con resultados medibles. Fuerte conocimiento financiero, incluyendo experiencia manejando P&L y presupuestos operacionales. Experiencia liderando equipos grandes y desarrollando líderes de alto desempeño. Excelentes habilidades de comunicación, liderazgo y organización. Bilingüe (inglés y español) preferido o requerido según necesidades organizacionales. Beneficios Participación accionaria en SSA Plan 401(k) con aportación de la empresa Seguro médico, dental y visión cubierto al 100% Seguro médico cubierto al 100% para empleado y familia Seguro de vida Generoso plan de vacaciones y tiempo libre pagado Licencia parental Si tienes las habilidades que estamos buscando y deseas ser parte del crecimiento acelerado que estamos construyendo, ¡queremos conocerte! J-18808-Ljbffr

Special Events Director

Who We Are The magazine is a global media vehicle currently headquarters in the “New York and New Jersey metropolitan area”, that aims to revolutionize the publishing industry. Currently, we are a fully remote publication with the goal of recruiting 120 new magazine personnel and volunteers throughout the United States, and globally. Our main mailing address is at: 13 Municipal Plaza, Box 1845, Bloomfield, New Jersey 07003. BUTO’s mission is to shine a light on as well as set new and upcoming fashion trends for both women and men. We also seek to provide an alternative to the standard publications of today, by providing readers a more traditional array of ideas conspicuously absent in today’s fashion and news magazines as well as the news media. The magazine primary focus is to help America, and the world over to heal from the ongoing climate crisis; violence, bigotry, misogyny, disenfranchisement (of people's rights and privileges—especially minority voters); and the constant bombardment of disinformation by some in today’s media. We are not just a fashion vehicle, but a “Powerful Movement” that plans to change the world, and its' people for the better by stitching all people together under one broad, sustaining, and beautiful quilt. We plan to accomplish this mega-task by inspiring women and men to explore and celebrate [style] in every aspects of their lives to reveal their similarities, as opposed to the differences. We want people to be more tolerable of other individuals “non-destructive” choices, rather than outright condemnation. And to be more aware of, and have a better understanding of the wider-world—and their individual place in it. Thereby, learning how to agree to disagree—while at the same time working toward a more equitable, peaceful, and humane society. If you are ready to take the next step in your career by joining BUTO in dressing and healing the world, apply now! DISCRIMINATION POLICY The magazine has a strict policy against discrimination in the workplace. All persons shall have the opportunity to obtain employment without discrimination of any kind. BUTO is an equal opportunity employer, and we will not tolerate discrimination by employees, affiliates, or vendors. Furthermore, we do not discriminate in our hiring practices on the bases of race, creed, color, national origin, sex, gender identity, religion, ancestry, sexual orientation, marital status, mental or physical stature, protected veteran status, or any other characteristic which is protected by the federal government, state or local laws where discrimination is prohibited. Hiring of applicants are based solely on one’s qualifications for the position. (It should also be known that all employment positions with BUTO magazine are at-Will positions, and may be subjected to a non-disclosure agreement.) JOB DESCRIPTION Direct and coordinate everything from small to large-scale events for BUTO magazine or joint programs with BUTO and external affiliations. It an exciting and glamorous position for the right people oriented individual. The position entails a lot of travel, people to people interaction and negotiations. The Events Director coordinates and manages promotional, entertainment, social, fashion/retail events to ensure the smooth and successful outcome of events as planned. The Events Director is totally responsible for audience development, staffing, communication with all stakeholders, and the organization of the physical and conceptual design of the events program. The includes the handling of guest, performers, audience or participants, technical resources, food and beverages, special licenses, go or no-go approvals, and the event's overall mission and/or vision. In other words, the Event Director ensures the program goes off without a hitch and the audience is fully engaged, and the company (BUTO) objectives have been met—to cultivate solid relationship with event's target audience and revenue growth. JOB RESPONSIBILITIES Plan, coordinate, and execute entertainment, gala, social, and educational events ensuring seamless logistics and an outstanding attendee experience. Establish goals and objectives for all events, and implement strategies to achieve the necessary results and/or surpass revenue target(s). Ensures that event(s) meets health, legal, and safety standards in accordance to federal, state and local laws. Handle all logistic related to proposed event, including locating venue and conducting research of for safety issues, fire exits, audience capacity, parking, food and beverage placement, insurance obligation, and special licensing required. Responsible for communicating with stakeholders to keep them abreast of planning efforts, and any possible problems. Organizing event's planning meetings with staff and affiliates to provide direction and feedback from program workers to make certain of they are aware of the event's objectives and everyone is on the same page. Communicate with near by hotels for and arrange advanced accommodations for anticipated guest. Possess strong and certain problem solving, and organizational skills. Additionally, to set clear, direct, and comprehensive objectives for event and define and communicate Company's (BUTO's) program objectives to all stakeholders. Ability to work with budgets, develop event ROI model, and negotiate with vendors while forecasting event's total operational cost. Manage on-stage set-ups, technical elements such as; audio, stage lighting and photography/video production. Manage events set-up and tear down including staff and affiliates. And conduct exit meeting with staff, client(s), and venue administrators. Delegate and organize staff schedules, as well as direct workflow of each staff member for effectiveness, and precision. Provide end report to upper management of events outcome: highlighting pros and cons in a timely fashion. Additional Responsibilities Must perform other duties, and implement additional projects as required by the Publisher or Editor-in-Chief. ATTENTION: The aforementioned statements, i.e., (Job Descriptions or Job Responsibilities) are to describe a brief level of the work to be performed by the employee in this position. They should not be considered as the complete and final list of all responsibilities, duties, or skills needed from the job candidate for the position. Job Qualifications A Bachelor's degree in business, marketing, event planning or equivalent experience Proven experience and track record of successfully planning, orchestrating, and executing large events that met or exceeded monetary goals. Strong management, organizational, and leadership skills. Proven and demonstrable development and sales competencies such as: being result and goal oriented, self-motivated, interpersonal savvy and skills, customer focused and resiliency, network building, J-18808-Ljbffr

Director of Education

Position Summary Climate Change AI (CCAI) empowers a global community of innovators, practitioners, and decision-makers to accelerate responsible climate action through the use of AI, by addressing critical gaps in expertise, education, coordination, and research-to-deployment infrastructure. CCAI is a registered 501(c)(3) nonprofit, and is run by a small team of staff alongside a dedicated team of volunteers hailing from five continents and bringing significant breadth and depth of expertise on both AI and climate change. We are seeking a paid Director of Education to support the activities of our organization. You will join a dedicated and mission‑driven team of experts and work in close collaboration with staff members and core team volunteers to lead educational programs and oversee their implementation and execution. Such programs include virtual summer schools, in‑person summer schools, and a massive open online course (MOOC). Applicants to this position should have a proven ability to translate organizational strategy into educational project design and execution, as well as pedagogical experience, background in topics related to climate change and/or machine learning, and experience in multi‑stakeholder communities and working with volunteers. Applicants should also be amenable to working in a startup‑style environment and able to work independently and proficiently in a remote setting. Day‑to‑day collaboration with team members will be virtual, as the CCAI team is distributed worldwide across several time zones. A collaborative mindset focused on continuous improvement and learning, combined with clear and transparent communication and documentation related to process design, project planning, and task execution, is essential for success in this role. We are an interdisciplinary and international team and believe that diversity, inclusion, and equity are not only fundamental to the organization but also to progress in addressing climate change as a whole. Commitment Full‑time or part‑time (20 hours/week minimum) Location Remote within the United States. We may also be able to consider applicants who would work remotely from one of the following other countries: Australia, Brazil, Canada, India, Ireland, Mexico, the Netherlands, the Philippines, Portugal, the United Kingdom, or Spain. Eligibility The applicant must be legally authorized to work in the location where they will be based without the need for employer sponsorship, now or at any time in the future. Compensation $120K (USD) annually for the full‑time role, or $57.70/hour for a part‑time role, for employees based in the United States. Compensation may be adjusted for employees based in other countries, based on factors such as cost of living, local salaries for similar roles, and employment fees. Benefits Remote‑first team 401(k) with 4% employer match Individual Coverage Health Reimbursement Arrangement (ICHRA) Unlimited vacation policy CCAI holiday period from December 24–January 1 Roles and Responsibilities Oversee strategic execution and coordination of CCAI’s educational programs, towards the goal of democratizing education and expertise on AI and climate change and enabling effective coordination across sectors, disciplines, and geographies Shape development of CCAI’s educational programs Shape project teams and personnel allocation, including participation in recruitment Oversee coordination and project management of content creators, instructors, and mentors Set standards for educational content, participate in content review processes, and provide pedagogical guidance Oversee development and execution of summer school programs Oversee administration and implementation of MOOC Oversee, maintain, and improve the public presence surrounding CCAI’s educational programs, including the associated webpages on the CCAI website Participate in hands‑on execution of educational programs as needed, including logistical coordination and content creation Participate in fundraising for CCAI’s education programs, and liaising with external partners and funders Coordinate with the Executive Director and other staff to ensure alignment of the programs with CCAI’s organizational strategy and other activities Oversee impact assessment of the organization’s educational activities, including coordination with overall organizational impact assessment Qualifications Required skills: Demonstrated experience in planning, executing, and monitoring educational projects (e.g., university courses, summer schools, professional training programs, etc.) to ensure they are completed according to established strategic goals, timelines, quality metrics, and budget Demonstrated experience in leading curriculum design and development of educational materials Experience with professional training, leadership training, communications training, higher education, and/or curriculum design in other similar contexts Demonstrated event planning experience appropriate to organize large‑scale virtual programs and cohort‑based in‑person programs Demonstrated ability to build, mentor, and manage teams of staff and volunteers, fostering a collaborative and inclusive work environment that aligns with organizational values, strategy and culture Technical skills for developing and implementing a learning management system (LMS) Experience with measuring outcomes and impact, and in shaping program design based on impact objectives Background in climate change and/or machine learning topics, including some experience with programming A strong track record of engaging effectively with cross‑sectoral stakeholders and community groups, e.g., in academia, communities of practice, policymaking, etc, as part of internal and external facing activities Strong problem‑solving, organizational, time‑management, and project management skills, including expertise in coordinating multiple work streams and synthesizing data Strong communication skills in spoken and written English Experience designing budgets to meet project goals Proactivity and autonomy Ability to work collaboratively in a team environment Proven experience and proficiency in working within a remote environment Preferred Skills Experience in data analysis, database management, and reporting tools Familiarity with basic website development and maintenance Eagerness to learn and adopt appropriate tools and technologies to enhance operational toolchains and efficiency Ability to engage in occasional job‑related travel (expenses paid) Additional Attributes Mission alignment: Team members must be passionate about catalyzing impactful work at the intersection of climate change and machine learning, per CCAI’s mission, goals, and guiding principles. Proactiveness and responsibility: Team members must be proactive and responsible to ensure our organization can run as effectively as possible. Attention to detail: Team members are mindful of the work that they carry out, which helps CCAI ensure high quality of its activities. Team ethic: Team members must be able to work productively and collaboratively with team members, and otherwise foster a collegial environment. Comfort working in a digital environment: CCAI’s team is based across the world, and communicates primarily using Slack and video conferencing tools. While we are happy to onboard newcomers to the particular technologies we use, team members must in general be comfortable working and collaborating in a primarily digital environment. Curiosity: CCAI is always embarking on new initiatives to catalyze impactful work. We encourage new ideas from within (and outside) the team! Commitment to diversity, equity, and inclusion: We are an interdisciplinary and international team and believe that diversity, equity, and inclusion (DEI) are not only fundamental to the organization but also to progress in addressing climate change as a whole. Team members are expected to hold DEI as a central consideration when organizing and executing CCAI activities. About CCAI Climate Change AI (CCAI) empowers a global community of innovators, practitioners, and decision‑makers to accelerate responsible climate action through the use of AI, by addressing critical gaps in expertise, education, coordination, and research‑to‑deployment infrastructure. Since 2019, CCAI has inspired, informed, and connected thousands of stakeholders through networking and knowledge‑sharing events, summer schools and other educational programs, international policy reports, and multi‑million dollar global grants programs. See the CCAI website for further details. J-18808-Ljbffr

Senior Field Marketing & ABM Manager, East

Who We Are Serval is the AI platform for IT teams — replacing legacy systems like ServiceNow with automation that frees people to focus on meaningful work. Founded in early 2024, Serval is already trusted by innovative companies such as Notion, Perplexity, Vercel, Mercor, Langchain, and Verkada to automate more than 50% of their IT tickets. Serval "automates the automation," using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows. What started as IT automation has expanded into a horizontal automation engine adopted by HR, Finance, Legal, Security, and Engineering teams. Our mission is to free IT departments from the helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision is to develop a universal workflow automation and enterprise service management platform for all business functions. We're backed by industry-leading investors, including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and others, and founded by product and engineering leaders from Verkada. Role Overview The opportunities that matter most are often the hardest to get in front of. As our Senior Field Marketing & ABM Manager you'll partner directly with Sales to run high-impact field programs across segments and execute 1:1 ABM plays for our most strategic accounts. You’ll challenge the status quo in field marketing to create unique experiences and moments that open doors, build trust, and move deals forward. This role will grow with our East Coast presence—expect increasing scope, budget, and responsibility as we scale. Who You Are Creative and opportunistic. You see an opening where others see a closed door. You know that breaking through to hard-to-reach accounts isn't about budget, it's about timing, creativity, and understanding what matters. Allergic to "best practices" that produce mediocre results. You'd rather test something bold than execute something safe. A doer, not a delegator. You're equally comfortable building a Salesforce report, negotiating with a venue, or sending a llama with an invite around its neck to a CIO's office. What You'll Do Define the East Coast go-to-market strategy for field programs: what we do, where we show up, and how we win in this market. Design 1:1, 1:few, and 1:many field marketing experiences [regional dinners, happy hours, hackathons, out of the box experiences, etc] that align to active opportunities and target accounts. Orchestrate ABM programs with Strategic accounts across channels: direct mail, events, digital, gifting, & content. Partner with Sales to understand territory priorities, account dynamics, and pipeline gaps - then actively participate in deal strategy, not just event execution. Track impact through account engagement, pilots started, velocity, and closed-won revenue. Create tight feedback loops with Sales leadership to continuously improve territory strategy and program effectiveness. Test unconventional tactics. Push boundaries. Try things that make people's jaws drop. What You'll Need 5-7 years experience in field, experiential, growth, or ABM marketing. Proficiency with Salesforce, Hubspot (or similar), and intent tools (6sense, Demandbase, or similar). Proven track record of running regional field programs, account-based campaigns, or growth programs that drove measurable pipeline and revenue. Strong data analysis skills. You can build reports, interpret metrics, and make data-driven decisions. Deep experience partnering with Sales teams and marketing to Enterprise and Strategic companies. Creative thinker who can turn a vague goal into a concrete, compelling plan and crush the execution. Comfortable moving fast, experimenting, and adjusting in real time. Strong collaborator who earns trust with Sales quickly. Comfortable with 25% travel, up to 50% seasonally. Nice to Have Previous experience marketing to IT, Engineering, or Security leaders What We Offer Impact : Be a key player in shaping the success of our product and company. Growth : Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company. Culture : Join a culture that values innovation, ownership, accountability, and fun. J-18808-Ljbffr

LA/MS Area Marketing Manager

At HDR, the role of Area Marketing Manager, we'll count on you to: Responsibilities Retain, develop and supervise proposal and marketing employees, as assigned Ensure the go/no-go decision process is applied in accordance with HDR's Matrix of Authority Lead pursuit teams in creating and implementing effective win strategies (capture planning) Facilitate pursuit teams to develop persuasive proposal and interview materials Develop and manage proposal schedules and confirm compliance Engage the appropriate marketing services resources in pursuit teams Lead quality reviews of proposal and interview materials Coach interview teams to be effective at delivering key messages during interview presentations Facilitate debriefs to identify improvement opportunities and to measure overall competitiveness Recognize and celebrate pursuit successes and milestones Manage workload demands of proposal managers and marketing coordinators Identify candidates to fill management, technical, business development and marketing positions Train and mentor employees on business development and marketing best practices Manage client relationship management and financial systems to inform reporting metrics and dashboards Support the development of annual and long‑term strategic plans within established company direction and goals, including creating growth initiatives and prioritizing strategic investments Implement key growth initiatives and investments as defined in annual and long‑term strategic plans Develop and implement client plans, including long‑term strategies to capture market share, as assigned Create marketing collateral to support business development efforts Develop business relationships with teaming partners Direct content marketing campaigns to strengthen our brand, increase our visibility, and showcase our thought leaders Develop and publish engaging digital content that reflects HDR's brand and elevates our thought leadership Implement strategies to elevate HDR's brand and technical talent with industry associations Plan and fulfill conference sponsorship benefits, as needed Actively participate in professional associations to elevate HDR's brand in target markets Develop engaging internal communications content (announcements, presentations, videos, webinars) Arrange for professional photography on projects Coordinate large, internal meetings (in‑person and virtual) Articulate HDR's capabilities and competitive advantages Manage area business development and marketing budgets Maintain inventory of branded materials used for client visits, conferences and recruiting activities Preferred Qualifications Bachelor's degree in a related field Deep knowledge of the A/E/C industry's standard approach to procurement of professional services Required Qualifications A minimum of 8 years relevant industry experience Demonstrated "self-starter" with a history of completing projects with limited oversight Demonstrated ability to motivate and inspire others Experience in sales and developing effective win strategies Excellent written and verbal communication skills Proficient in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint Proficient in Adobe Creative Cloud applications, including InDesign Ability and desire to travel and engage with others in‑person Demonstrated experience in winning high‑value contracts in the A/E/C industry Demonstrated experience in writing compelling content based on information from technical staff Primary Location United States - Louisiana - Lafayette Other Locations United States - Louisiana - Baton Rouge, United States - Louisiana - Metairie, United States - Mississippi - Jackson Area Industry Administrative Schedule Full‑time Employee Status Regular Job Posting April 17, 2026 At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. J-18808-Ljbffr

Senior Manager, Lifecycle Marketing - Early Life Experience - Lifelock

About Gen Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experience, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. About the Role You will partner with other members of CSM and product to drive activation and engagement for new users to the LifeLock products. This role requires someone who is data-driven, thrives in a test and learn environment, and is always looking for ways to use data to improve the customer experience, to drive engagement during the first 3 months of a subscriber’s lifetime with us. Key Responsibilities Early Life experience Identify opportunities to test welcome journeys for all LifeLock customers, with the goal of improving early life retention Partner with Product to understand the onboarding experience and how we can utilize data to personalize member communications Test and learn what other channels (push, in product, etc.) are value adds and improve ROI of early life outreaches to help inform roadmap prioritization CSM/Product partnership Partner with the US/XS pod to understand points in the member’s early lifecycle that could provide opportunities for enhanced protection offerings Partner with the member engagement on the alerting experience and how that impacts early life Partner with product on new feature launches and how those can be used to drive value early and often for customers Customer-First Focus Monitor and analyze customer usage patterns, engagement metrics, and product adoption to identify opportunities Translate data insights into actionable recommendations for improving early life retention About you Education Bachelor’s degree in Marketing or related field Experience 8 years working on a lifecycle program, preferably for a subscription-based product 2 years’ experience working on engagement and retention within a lifecycle program Skills Highly analytical with proficiency in reporting tools, such as Adobe analytics, Power BI, or Amplitude Experience with a large scale MarTech tool – SFMC, Braze, or Iterable preferred Experience using AI in CSM workflow a bonus Personal Attributes Ability to thrive in a fast-paced environment, managing multiple cross-functional stakeholders Someone who loves every aspect of Lifecycle – the creative, the analytical, and the customer experience. You maybe even spend your free time screenshotting exceptional user experiences. Location: New York Office (Onsite 3 days per week) The annual base salary for this position is expected to be between $180-$200K and is eligible for a bonus. Base salary is one component of Gen's total compensation package, which includes 401(k) match, health insurance options, disability coverage, life insurance, and unlimited paid time off. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role. J-18808-Ljbffr