General Manager / Chief Operating Officer (Vasari Country Club)

Description General Manager/Chief Operating Officer An exceptional opportunity is available for an accomplished private club or hospitality executive with a proven track record of leadership, operational excellence, financial management, and exceptional member service. Vasari Country Club, a private, gated, bundled-golf community in Bonita Springs, Florida, is seeking an experienced and dynamic General Manager/Chief Operating Officer (GM/COO) to lead the Club into its next chapter. The successful candidate will be a highly visible, collaborative, and forward-thinking leader who will work closely with the Board of Directors, members, and management team to build upon Vasari’s strong foundation while positioning the Club for continued long-term success. ABOUT VASARI COUNTRY CLUB Vasari Country Club is a private, gated, bundled-golf community located in Bonita Springs, Florida. Established in 2002, the community encompasses approximately 375 acres of beautifully landscaped grounds, lakes, and preserves and includes 766 residences within 10 distinct neighborhoods. At the heart of the community is an 18-hole, par-72 championship golf course originally designed by Gordon Lewis and later updated by Billy Fuller. Golf amenities also include a 300-yard aqua driving range, chipping area, and putting green. Beyond golf, Vasari offers a robust array of recreational, dining, and social amenities designed to create an active and engaging lifestyle for its members. Club & Community Highlights Golf: 18-hole, par-72 championship golf course with comprehensive practice facilities. Racquet Sports: 5 lighted Har-Tru tennis courts, 3 bocce courts, and 4 new pickleball courts. Dining & Social: 2 Full food and beverage outlets offering [casual/fine dining/poolside/etc.], complemented by a golf course turn house and an active calendar of member events, activities, and social programming. Fitness & Recreation: Split two room floor design with new weight & cardio equipment, aquatic lessons and yoga classes. Residential Community: A collection of single-family homes, villas, coach homes, and low-rise condominiums across 10 distinct neighborhoods. CLUB INFORMATION Number of Doors: 766 $12M Approximate Gross Volume $8.4M in Approximate Annual Dues $2.1M Approximate F&B Volume $5.9M Gross Payroll 56 FTE Employees & 68 Part Time/Seasonal (28 H2B Staff) 9 Board Member with 3 Year Terms 48,000 approximate rounds of golf Club Accounting & POS System: Jonas Clubs Tax Status: Not for Profit Corp (file 1120) POSITION OVERVIEW The General Manager/Chief Operating Officer serves as the senior executive responsible for the overall leadership, management, and day-to-day operations of Vasari Country Club. Working in partnership with the Board of Directors, the GM/COO will provide strategic leadership and operational direction across all areas of the Club, lead and develop the senior management team, ensure sound financial stewardship, and champion an exceptional member experience. The GM/COO will be a highly visible and engaged presence throughout the Club and community and will build strong, trusted relationships with members, employees, the Board of Directors, committees, business partners, and other stakeholders. Key Responsibilities Provide strategic and operational leadership across all Club departments, including golf, food and beverage, membership, recreation, racquet sports, fitness, facilities, grounds, and administration. Partner with the Board of Directors to develop and execute the Club’s strategic plan, long-range objectives, policies, and organizational priorities. Lead, develop, mentor, and hold accountable a high-performing team of department heads while fostering a culture of collaboration, professionalism, service excellence, accountability, and employee engagement. Oversee the Club’s financial performance, including annual operating and capital budgets, financial reporting, internal controls, expense management, forecasting, and long-range financial planning. Maintain a highly visible and approachable presence throughout the Club, build strong relationships with members, and ensure consistently exceptional service and member satisfaction. Monitor member feedback, industry trends, and evolving member expectations to identify opportunities to enhance programs, amenities, services, and the overall member experience. Oversee the maintenance, improvement, and long-term planning of the Club’s facilities, golf course, grounds, amenities, infrastructure, and other physical assets. Provide leadership and oversight for major capital projects, renovations, construction, and facility improvements. Ensure effective communication, collaboration, and coordination among Club departments. Serve as the primary liaison between the Board of Directors and Club management, providing timely and accurate information, analysis, and recommendations to support effective governance and informed decision-making. Ensure Club operations comply with applicable laws and regulations, governing documents, Board policies, safety requirements, employment practices, and established risk‑management standards. Represent Vasari Country Club professionally within the community and private club industry while developing strong relationships with professional organizations, business partners, vendors, governmental agencies, and other stakeholders. Leverage technology, industry best practices, and innovative solutions to continuously improve operational efficiency, communication, financial management, and the member experience. Protect and enhance the reputation, culture, financial strength, and long‑term success of Vasari Country Club. EDUCATION & EXPERIENCE Bachelor’s degree in Business Administration, Hospitality Management, Club Management, Sports Management, or a related field required; advanced degree preferred. Minimum of seven (7) years of progressively responsible senior leadership experience in a private club, country club, luxury hospitality organization, or comparable environment. Prior experience as a General Manager, Chief Operating Officer, Assistant General Manager, Clubhouse Manager, or comparable senior leadership position strongly preferred. Demonstrated success leading multiple Club operations and developing, mentoring, and retaining high-performing management teams. Proven experience working collaboratively and effectively with a volunteer Board of Directors and committees. Strong financial and business acumen, including experience with operating and capital budgets, financial statements, forecasting, internal controls, and long-range financial planning. Demonstrated experience developing and implementing strategic and long-range plans. Experience overseeing complex capital projects, renovations, construction, and major facility improvements. Comprehensive understanding of private club operations, governance, member relations, service standards, and industry best practices. Exceptional leadership, communication, interpersonal, presentation, decision-making, and problem-solving skills. Ability to build strong and productive relationships with Board members, committee members, members, employees, vendors, and community stakeholders. Demonstrated ability to exercise sound judgment and discretion and remain calm, decisive, and professional when addressing complex or sensitive matters. Highly organized, self-motivated, and accountable, with the ability to establish priorities, delegate effectively, manage competing demands, and ensure follow-through. Proficiency with Microsoft Office and Club management/POS systems; experience with Jonas or comparable Club management software preferred. PREFERRED PROFESSIONAL CREDENTIALS Certified Club Manager (CCM) designation preferred. Certified Chief Executive (CCE) designation desirable. Community Association Manager (CAM) license preferred, as applicable. Active membership and involvement in the Club Management Association of America (CMAA) and other relevant professional associations preferred. First Aid/CPR/AED certification preferred. LEADERSHIP PROFILE The successful candidate will be a visible, approachable, and engaged leader who understands and appreciates the unique culture of a private, member‑owned country club community. The ideal GM/COO will be a strategic thinker who is equally comfortable engaging with members, partnering with the Board of Directors, developing employees, analyzing financial performance, overseeing Club operations, and leading significant capital initiatives. The individual will demonstrate integrity, sound judgment, emotional intelligence, professionalism, accountability, and exceptional communication skills. The successful candidate will respect the traditions and culture of Vasari Country Club while bringing the vision, energy, and leadership necessary to thoughtfully position the Club for the future. COMPENSATION & BENEFITS Vasari Country Club offers a competitive executive compensation package commensurate with qualifications and experience. J-18808-Ljbffr

Director, Program Management, Product and Data (New York)

Job Description Horizon Media is seeking a Director, Program Management to provide strategic program management leadership for a dedicated program within the PMO of one of our largest clients. The focus of this role will be organizing delivery across these workstreams in a way that is strategic, efficient, and collaborative. This person will also lead specific initiatives as needed. This role requires a strategic thinker and execution leader who can align diverse stakeholders—ranging from media, technology, data and executive client leadership. They will be accountable for successful delivery, process, project management, and communication across their program while working closely with executive stakeholders. The ideal candidate will be adept at navigating large-scale, dynamic enterprise environments, coordinating efforts across multiple business units, and ensuring that our products deliver on their vision of transforming data-driven marketing through AI-powered intelligence and automation. They are an expert at project and program management. Key Responsibilities Strategic Program Leadership & Execution Overseeend-to-end program executionfor multiple initiatives, product development and data driven efforts while ensuring they are aligned with the client’s broader business strategy. Manage a complex, multi-stakeholder program spanning media, product development, data strategy, commercialization, corporate development, and media teams. Build and maintain detailed project roadmaps, project plans, dependencies, risks, and solutions across workstreams. Manageprogram risk and governance frameworks, defining clear decision-making structures, accountability, and prioritization. Establish timelines and ensure successful execution of the program per strategic goals and expected outcomes. Execute the foundational project and program management activities necessary for the program to be successful; meeting notes, projects plans, RACIs, Jira, charters, etc. Facilitate communication among stakeholders so that they are informed with the right information at the right time to make decisions. Proactively identify risks and issues along with mitigation strategies Partner with team leads to scope work and identify capacity needs Constantly optimize the team based on performance and needs Partner with workstream leads to strategize the most effective process for delivering against desired outcomes Program Coordination & Stakeholder Engagement Act as a central liaison acrossall team members, including but not limited to Media, Product & Data, Engineering, Marketing Science, etc. to ensure seamless collaboration and execution Facilitate engagement among internal and client stakeholders to align program deliverables with the client’s strategic goals Lead senior-level discussions, ensuring alignment with leadership and driving consensus across each program. Proactively identify new workstreams, issues, challenges, etc. that would increase the team’s chances for success Contribute to Process Creation, Tool Selection, and Team Building Lead process development efforts to establish ways or working across the Program Management team Source and launch new tools that will allow the team to be more efficient and effective Take on internal projects to elevate how we do Program Management and service stakeholders Qualifications & Experience 8 yearsof experience inprogramand projectmanagementinan agency, ad tech, mediaconsultancyor SaaS environment Strong understanding ofAI, data platforms, ad technology, and media investment strategies Excellent client relationship skills Experienced and knowledgeable in media, MarTech, and technology Strong meeting facilitator who is comfortable planning and leading meetings at all levels Strong sense of accountability and ownership. Willing to jump in and lead to get the job done. Proven ability tomanage large-scale, cross-functional technology and business initiativesin a complex corporate environment Strongstakeholder management and communication skills, witha track recordof working withseniorleadership Expertatbuilding project plans, managing risks, and team leadership Proficiencyinprogram management and collaboration tools(JIRA, Monday.com). PMP, Agile, orSAFecertification is a plus. Why Join Us? This is a high-impact, strategic role that sits at the intersection of technology, data, media investment, and business growth . As the VP, Program Manager for Product and Data , you’ll help shape the future of AI-driven marketing , aligning platform strategy with enterprise priorities and industry opportunities. If you thrive in fast-moving, high-stakes environments and excel at navigating complex organizations to drive real business transformation , we’d love to hear from you! HM Horizon Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Salary Range $150,000.00 - $190,000.00 A successful applicant’s actual base salary may vary based on factors such as individual’s skill sets, experience, training, education, licensure/certifications, and qualifications for the role. As an organization, we take an aptitude and competency-based hiring approach. We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement. J-18808-Ljbffr

Director, Global Medical Affairs Strategy & Execution (Raritan)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Medical Affairs Group Job Sub Function: Medical Affairs Job Category: People Leader All Job Posting Locations: Raritan, New Jersey, United States of America Job Description: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine Position Summary: The Director, Global Medical Affairs Strategy & Execution collaborates with the Global Medical Affairs Leaders (GMAL) to support the strategic objectives of the Global Medical Affairs function. The Director, Global Medical Affairs Strategy & Execution will partner with the GMAL in one or more designated Therapeutic Areas/Products to own the strategy and execution of the Global Medical Affairs Function, including: Generation of an Integrated Evidence Generation Plan (IEGP) that meets prioritized regional needs Facilitate Worldwide Medical Affairs Strategy Team (W-MAST) meetings Lead and implement the publication strategy/global publication plans Identify strategies to gain external insights strategies (advisory boards, pre/post congress meetings, etc.) Accountable For: The Director, GMA Strategy & Execution is accountable for: Global Medical Affairs Owned Cross-Pharma Policies and SOPs, such as Research Concept Approval Process and System, Publication SOP and System, Investigator-Initiated Studies Policy, Collaborative Studies, Methods Review, Etc. Global Medical Affairs strategy and business planning process Integrated Evidence Generation Plan Global Medical Affairs Operating Model Global Medical Affairs SharePoint Site Management/Scientific and Knowledge Information Management Global Medical Affairs Procurement Operating Procedure GCSO Advisory Board Business Operating Procedure Essential functions: Co-lead with the Global Medical Affairs Leaders in preparing robust Integrated Evidence Generation Plans for compounds in development that reflect prioritized regional and local needs. Coordinate with the GMAL to lead the publications process. Ensure the development of publications follows the Cross-Pharma Publication SOP. Supervise publication vendors. Coordinate publication discussions in collaboration with agency partners and J&J colleagues. Maintain the relationship with editorial staff at key journals and key scientific and academic societies. Handle the publication review and workflow with vendor support. Oversee the successful implementation of the GMA Operating model via Worldwide Medical Affairs Strategy Team (W-MAST) to gain regional input and alignment. Manage the TA/Product GMA Budget and vendors. Lead all aspects of the Research Concept Approval Process for Medical Affairs studies. Ensure consistent implementation of the process and conducts due diligence activities. Frequent interactions with GMAL, Medical Affairs directors, Janssen R&D clinical scientists, global and regional marketing directors, regulatory leaders, outcomes research and statisticians. External interactions with key opinion leaders, academic institutions, medical organizations, agencies and consultants. Qualifications: A minimum of a BA/BS required. Advanced degree is preferred. Oncology experience is helpful. Required Knowledge, Skills and Abilities: Minimum of 8 years of relevant experience required. Proven track record be a self-starter, goal oriented, possess excellent verbal and written communication skills, exceptional planning, and interpersonal skills, partnering, and problem solving. Must have the ability to multi-task and prioritize. Results & performance driven with strong negotiation and influencing skills. Demonstrated experience in managing and collaborating with internal/external partners, including outside consultants and vendors. Attention to detail with strong analytical skills required. Approximately 20% travel, both domestic and international, may be required. This position is based in Raritan, NJ. The ability to be in Raritan, NJ is required. Required Skills: Preferred Skills: The anticipated base pay range for this position is : $164,000.00 - $282,900.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). or additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits This position is eligible to participate in the Company's long-term incentive program. Time Off Benefits: Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period 10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Do Not Sell or Share My Personal Information Limit the Use of My Personal Information J-18808-Ljbffr

Consulting Chief Financial Officer (San Francisco)

Company Description IXSAR Capital is a San Francisco–based venture firm focused on investments in space-tech, autonomy, and robotics. The firm partners with technical founders from pre‑seed to Series A, leading high‑conviction rounds in cutting‑edge technologies. IXSAR Capital maintains a hands‑on approach, supporting portfolio companies through early growth and scale. Team members work closely with founders, investors, and strategic partners to build enduring, innovation‑driven businesses. Role Description The Consulting Chief Financial Officer is a full‑time, on‑site role based in San Francisco, CA, responsible for leading financial strategy and oversight across IXSAR Capital and selected portfolio companies. Day‑to‑day responsibilities include developing and maintaining financial plans and models, overseeing budgeting and forecasting, and providing strategic guidance on capital allocation and fundraising. The role involves reviewing and interpreting financial statements, ensuring accurate and timely financial reporting, and establishing robust internal controls and financial processes. The Consulting CFO will collaborate with partners and founders on scenario analysis, risk management, and performance metrics, and will present financial insights and recommendations to internal and external stakeholders. Qualifications Strong finance and financial planning skills, including budgeting, forecasting, and modeling. Expertise in financial statements and financial reporting, with the ability to interpret and present complex data clearly. Advanced analytical skills, including scenario planning, variance analysis, and data‑driven decision‑making. Extensive experience in venture capital, private equity, or high‑growth startup environments, ideally in technology sectors. Proven track record in building and improving financial systems, controls, and compliance frameworks. Excellent communication and stakeholder management skills, with experience presenting to executive leadership and boards. Ability to work on‑site in San Francisco, CA, and collaborate closely with cross‑functional teams and founders. Relevant academic background such as a bachelor’s degree in finance, accounting, economics, or a related field; advanced degree (MBA) or professional certification (CPA, CFA) is preferred. J-18808-Ljbffr

Vice President of Product (Spartanburg)

We are seeking a Vice President of Product to assist with all development needs for our Spartanburg region. The VP of Product plays a pivotal role in the company’s growth and expansion strategy. This position will oversee assigned regions and lead a team of senior solution advisors and transitional care professionals. The VP of Product is responsible for analyzing the market potential and profitability and to develop strategies to achieve the greatest market share for the company in the market. This position is responsible for spearheading the establishment of new physician offices while optimizing staff ratios for patient care. This position is also responsible for implementing strategies through market research, cultivating relationships with healthcare partners, product development, collaborate with advertising and branding, and sales promotion programs. The VP of Product is to grow the company’s services and be a positive reflection of the organization while being heavily involved in the community. This position will be working in the Spartanburg office daily. This is a full-time, salary-based 8-hr position (8:00AM-5:00PM) (Monday-Friday). About We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care. Why Choose a Career at Your Health? Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees. Competitive Compensation Package with Bonus Opportunities Employer Matched 401K Free Visit & Prescriptive Services with HDHP Insurance Plan Employer Matched HSA Generous PTO Package Career Development & Growth Opportunities Vehicle Allowance What Are We Looking For? Your Health is currently looking for a VP of Development to join our growing Primary Care family. A successful VP of Product will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions. The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s) Areas Of Responsibility Develop and implement strategies to enhance market share within assigned regions, ensuring the company’s competitive positioning. Evaluate outcomes of all marketing strategies and external and internal events, making necessary modifications to programs/activities to ensure attainment of objectives. Focus on market segments and target markets. Identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. Development and implementation of a strong strategic marketing strategy to increase utilization of our provider services and overall regional growth. Monitor and scale the growth of the region. Continuously nurture and expand existing relationships with healthcare partners, including primary care and specialty physician groups, hospitals, home health agencies, other ACOs, rehab centers, and skilled nursing facilities. Directs, participate in, and evaluate referral development/community education activities and their effectiveness in meeting identified outreach goals. Provide community education. Participation and marketing in public relations and community activities that promote the organization and its role as an effective member of the company and healthcare delivery system as well as customer service promotion. Collaborate closely with intake and regional teams to ensure the effective processing of referrals, optimizing patient care. Monitor patient retention and mitigate network leakage. Provide specific direction, referral development training and needed resources to assist employees in carrying out assignments. Strategically plan and execute the establishment of new offices (clinics) across states, including advertising strategies to ensure a patient influx and provision of necessary resources. Provide leadership and guidance to Senior Solution Advisors and Transitional Care Professionals, ensuring they maintain and develop relationships with referral sources while contributing to regional growth. Maintain a culture which attracts, keeps, and motivates a diverse staff of top-quality individuals. Ensure designated employees are being held accountable and meeting their goals. Promote effective two-way communication between employees supervised, administration and team members within the region. Effectively supervise assigned employees and lead the team in the identification of market opportunities and development of strategically focused plans that will result in measurable growth outcomes. Meet with employees in a regional meeting to collaborate ideas as determined by Leadership. Perform general administrative tasks and support other staff as needed. Utilize the company’s software systems to enhance patient care and staff efficiency. Qualifications Associate degree or bachelor’s degree is required in marketing, healthcare administration, business management or a related field; master’s degree preferred. Minimum of 3 years’ experience in healthcare marketing, business development, or management, with demonstrated success in strategic planning, market analysis, and relationship management. Proven track record of driving market share growth and expanding service offerings within assigned regions. Experience in developing and implementing innovative strategies to capture new market opportunities and increase revenue streams. Ability to read and communicate effectively. Strong written and verbal skills. Basic computer knowledge. Ability to manage and demonstrate effective leadership skills. Should demonstrate good interpersonal and communication skills under all conditions and circumstances. Ability to foster a cooperative work environment. Team player with ability to manage multiple responsibilities and demonstrate sound judgment. Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order. J-18808-Ljbffr

Director Systems Engineering (ServiceNow SME) Dallas/Tampa/Jersey City (Dallas)

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of IT Enterprise Arch Data & Corp Tech team, the Director of Systems Engineering (ServiceNow Platform) is a senior technology leader accountable for engineering delivery, platform reliability, and operational excellence across the enterprise ServiceNow ecosystem. This role leads teams responsible for end-to-end delivery and run operations- including analysis, design, build, integration, testing, implementation, and production support across key platform capabilities such as CMDB, ITSM, ITAM, ITOM, ITBM and DevSecOps. The Director partners closely with Architecture, Cloud Engineering, SRE, Application Engineering, Operations, Cyber, and Product teams to advance automation and AI-enabled capabilities, improve data quality and governance, and strengthen platform resiliency. Your Primary Responsibilities: Establish the strategy and future-state roadmap for the ServiceNow platform, aligned to enterprise priorities and stakeholder needs. Establish OKRs and be accountable for measurable delivery, operational, and governance outcomes. Own the engineering lifecycle for delivering capabilities to stakeholders, including analysis, design, build, automation, DevSecOps CI/CD integration, testing, release, operations, and production support. Continuously improve delivery practices and software quality through modern engineering standards, automation, and disciplined release management. Operational excellence, resiliency & incident management Establish and lead a robust operations function with improved production stability, clear KPIs, and transparent reporting. Uplift platform resiliency and scalability to ensure solutions are secure, cloud-ready, and support both legacy and modernized environments. Support major incident analysis and continuous improvement through RCA and post-incident reviews. CMDB data governance & platform stewardship Establish CMDB data governance with a focus on maintaining the highest data quality, integrity, and auditability. Lead engineering and operations teams responsible for the ServiceNow platform ecosystem across key modules and capabilities. Automation, innovation & AIOps Drive an automation-first engineering culture with a focus across ServiceNow modules to improve speed, quality, and operational efficiency. Identify opportunities to leverage AI/ML and AIOps capabilities to reduce noise, detect anomalies, and enable predictive insights. Partner with stakeholder groups across the organization to deliver the best platform experience and business value. Provide clear, outcome-focused updates to executive leadership on platform health, risks, delivery progress, and value realization. Build, mentor, and retain high-performing systems engineering teams across onshore and offshore models. Set clear goals, accountability, and career development paths aligned to modern engineering practices. Foster a culture of ownership, craftsmanship, and operational accountability. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Experience : Minimum of 10 years of ServiceNow experience, including 4 years of people management. Education : Bachelor’s degree preferred and/or equivalent experience. Certifications : ServiceNow Certified Developer (CAD) (required); ServiceNow Certified Technical Architect (CTA) (required). Talent Needed for Success: ServiceNow platform depth : Deep hands-on experience with the ServiceNow platform and ecosystem, including strong understanding of core modules and supporting tools. Enterprise platform engineering leadership : Proven experience scaling platform engineering teams and delivering enterprise-wide capabilities; strong program/project leadership for large-scale transformation. Operational excellence & resiliency : Experience operating in regulated, mission-critical environments; strong understanding of resiliency, CMDB, and enterprise infrastructure/cloud platforms. Business, communication & influence : Strong financial acumen and analytical/problem-solving skills; excellent communication and influencing ability across cross-functional teams; proven ability to navigate complex organizational dynamics and drive change. Domain knowledge : Knowledge of DTCC businesses and capital markets domains. Executive Presence: Consistently demonstrates the values, shows composure under pressure and maintains high professional standards in all situations. Result oriented and outcome driven. Inclusive Leadership: Values individuals and embraces diversity by integrating differences and promoting diversity and inclusion across teams and functions. Strategic Thinking: Effectively translates the vision into specific business objectives, thinks of different ways to do things and through all angles to provide insights and develop strategies that guide future decisions. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. J-18808-Ljbffr