62118: Advisor- Corp. Local
QUALIFICATIONS: Bachelor's Degree in Business or commerce, or equivalent of 5 years in LTL transportation, freight operations, logistics, or supply chain management. Strong customer service background, preferably in transportation or B2B service environments. Proven ability to analyze trends, identify risk, and proactively mitigate customer issues. Experience collaborating with operations, sales, or customer-facing teams. Strong communication, relationship-building, and influence skills. Ability to work independently, manage multiple accounts, and operate with a high degree of autonomy. Preferred operational logistics or cargo handling experience Preferred experience supporting national or corporate-level customer accounts. Knowledge of LTL pricing structures, routing guides, and freight handling best practices. Self-motivated and customer-oriented WORKING CONDITIONS: Must be able to travel Customer interaction including face to face meetings While this is a remote position, the successful candidate must reside within 50 miles of a FedEx Freight location within the continental US. POSITION OVERVIEW: The Advisor – Corp Local is responsible for supporting facility level retention and activation performance across a defined portfolio of corporate customer locations. This role engages directly with customer decision makers and internal partners to stabilize volume, sustain agreed service commitments, and address execution issues that impact freight performance. Operating with moderate autonomy, the Advisor monitors shipment trends, identifies early indicators of erosion, and partners with Operations and Corporate Account Management to resolve service, process, or routing barriers. The Advisor serves as a developing subject matter resource in local freight execution and plays a critical role in making it easy for customers to do business with FedEx Freight while ensuring committed revenue is realized. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Build and maintain strong working relationships with customer stakeholders at the local facility level. Monitor account performance for early signs of shipment decline or activation shortfalls. Actively work with customers to help activate shipment volume at or above levels committed during the most recent pricing agreement. Identify and address execution barriers that prevent customers from fully routing freight to FedEx Freight as intended. Engage customers and internal partners to stabilize volume and reinforce routing guide and service commitments. Communicate localized customer feedback and competitive insights to CAM and Corporate Local leadership. Partner with Operations teams to address service issues and execution challenges. Support activation sustainment by addressing process gaps and reinforcing agreed shipping behaviors. Collaborate with Technology teams to resolve basic digital or systems related barriers. Identify freight profile or handling issues that impact service quality or operational efficiency. Assist customers with accessorial awareness, billing questions, and shipping best practices as appropriate. Comply with all applicable policies, procedures, safety standards, and regulatory requirements. Perform additional related duties as assigned. Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Eligible employees offered health, vision, dental, life, AD&D, STD, and LTD insurance, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, 2 weeks paid parental leave, paid bereavement, employee discounts, 6.67–13.34 hours vacation per month based on service time, 8 paid holidays. Pay Range: $74,814.00 - $141,847.00 per year Colorado Pay Ranges: Colorado Springs, Grand Junction $80,050 - $126,479; Henderson, Mead $84,538 - $133,571; Gypsum $89,777 - $141,847 Illinois Pay Ranges: Effingham, Kankakee, Lincoln, Quincy, Rockford, Aurora $80,050 - $126,479; Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion $89,777 - $141,847 New York Pay Ranges: Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $80,050 - $126,479; Bethpage, Montgomery, West Babylon $89,777 - $141,847 New Jersey Job Postings: This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law. Regular full & part-time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part-time employees who are age 21 are eligible for 401(k) after one month of employment. EST FedEx Freight, Inc FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [email protected]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Pay: : $0.00 - $0.00 The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. To be considered, you must apply to posted position(s). If you are not a current employee of FedEx Freight or Custom Critical (including individuals employed by another FedEx operating company), you must apply through the FedEx Freight Careers site: https://careers.fedex.com/freight. Current FedEx Freight or Custom Critical employees must apply through the Internal Careers Portal within the Career worklet in Workday. Posting Date: 2026-05-01
