Special Assistant to Founder

Our client, a management consulting firm, is seeking an Assistant to join the company. They are looking for an individual who can multitask efficiently across multiple projects, while staying organized, prioritizing properly, and communicating effectively. The hours are 9am-6pm with flexibility required. This is a full-time, in-office position in Manhattan with flexibility over time to work remotely. Responsibilities: * Provide high-level administrative and tactical support to the executive, managing a complex calendar and helping stay ahead of priorities * Communicate extensively with internal and external partners, ensuring smooth coordination of meetings, materials, and follow-ups * Support a wide range of projects and initiatives through tracking, organization, and project management systems * Prepare documents, research briefings, and presentations for client meetings and business development efforts * Assist with thought leadership and communications, including drafting and editing materials for publication and social media * Contribute to firm operations by maintaining systems, identifying efficiencies, and helping build internal processes * Support special projects across client engagements, firm priorities, and research initiatives, including work in AI and innovation Job Requirements: * Bachelor's degree required * 1 years of professional experience preferred * Highly organized, detail-oriented, and proactive with excellent judgment and time management * Strong written and verbal communication skills with the ability to engage effectively at all levels * Tech-savvy, curious, and adaptable with the ability to learn new systems quickly * High emotional intelligence and a collaborative, service-oriented mindset Compensation/Benefits: * Up to $85K base salary discretionary bonus * 100% employer-paid medical benefits * Generous PTO package * Opportunity for professional growth and promotion Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Executive Assistant

Our client, a financial services firm, is seeking an Executive Assistant to support the CEO. The hours are 8am-5/5:30pm with a 24/7 mindset as needed. This role is onsite five days per week in Manhattan, with occasional flexibility to work remotely when the CEO is working from Pennsylvania once trust is established. Responsibilities: * Provide high-level administrative support including calendar management, travel coordination (commercial and private), expense reporting, and meeting logistics * Coordinate logistics for client-hosted and internal events, including speaking engagements and professional functions * Prepare and organize materials for meetings, presentations, and executive communications * Liaise with senior leadership, board members, and external partners, maintaining utmost confidentiality * Partner closely with the Chief of Staff on strategic initiatives and firm-wide planning * Occasionally assist with personal tasks, working collaboratively with the CEO's personal assistant Job Requirements: * Bachelor's degree preferred * 7-10 years of experience as an Executive Assistant, ideally supporting a C-level executive * Experience in professional services or financial services preferred * Tech-savvy with a strong interest in AI tools and systems; proactive and resourceful problem solver * Excellent communication and interpersonal skills with the ability to "read the room" and build strong relationships * Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment * Discreet, trustworthy, and able to handle confidential information with professionalism * Willingness to work outside standard business hours as needed Compensation/Benefits: * Up to $225K base salary * Medical, dental, and vision coverage * 401(k) with match * Generous PTO package * HSA/FSA plans and employee stock purchase program Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Accounts Receivable Specialist

Accounts Receivable Specialist Our client, a leader in the consulting technology space, is seeking an Accounts Receivable Specialist to support their accounting operations. This remote position (with optional onsite access in Boston, MA) will focus on client invoicing, cash application, and light collections. Responsibilities: Generate and send invoices to clients; apply cash receipts in internal systems Maintain accurate records of accounts receivable activity Support collections efforts by following up on outstanding balances via email Coordinate with accounting and operations teams to resolve invoicing issues Assist with reporting and documentation of AR-related transactions Qualifications: 2 years of hands-on experience in Accounts Receivable, billing, or cash applications. Proficiency with NetSuite required; experience with Salesforce is a plus. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Direct Hire Admin Assistant- up to 50k, Saddle Brook, NJ!

Our client, an industry leader in the Food and Beverage manufacturing sector, is seeking their next Administrative Coordinator to join the team at their Saddle Brook, NJ location. They are looking for a motivated and detail-oriented professional to become a key member of their dynamic office team. Fluency in Spanish is required for this position. About You: Bilingual in Spanish is required for this role Bachelor's degree in Business Administration, Communications, or a related field preferred Internship or co-op experience in an office, operations, or administrative support environment preferred Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to handle confidential information with discretion About the Job: Provide day-to-day administrative and operational support to ensure smooth office functioning Manage schedules, coordinate meetings, and assist with travel arrangements and logistics Prepare and maintain documents, reports, and correspondence with accuracy and professionalism Support data entry, filing, and recordkeeping systems Assist with vendor communication, supply ordering, and invoice processing Respond to internal and external inquiries with a high level of customer service Help organize company meetings, events, and team initiatives Maintain databases and tracking systems with accuracy and confidentiality This position is fully onsite, five days a week, at their headquarters in Saddle Brook, NJ. This is a direct hire opportunity, offering up to $50,000 based on experience. If you are interested, please submit a Microsoft Word version of your resume today! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Direct Hire HR Coordinator- up to 50k in Saddle Brook, NJ!

Our client, an industry leader in the Food and Beverage manufacturing sector, is seeking their next Human Resources Coordinator to join the team at their Saddle Brook, NJ location. They are looking for a motivated and detail-oriented professional to become a key member of their dynamic HR team. Fluency in Spanish is required for this position. About You: Bilingual in Spanish is required for this role Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred Internship or co-op experience in Human Resources or administrative support preferred Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to handle confidential information with discretion About the Job: Support day-to-day HR operations, including maintaining employee records and processing documentation Assist with recruitment efforts: posting job ads, scheduling interviews, and coordinating candidate communication Help facilitate new hire onboarding and orientation processes Respond to employee inquiries regarding company policies, procedures, and benefits Assist in organizing HR events and employee engagement initiatives Ensure compliance with federal, state, and local employment laws Maintain HR databases, reports, and systems with accuracy and confidentiality This position is fully onsite, five days a week, at their headquarters in Saddle Brook, NJ. This is a direct hire opportunity, offering up to $50,000 based on experience. If you are interested, please submit a Microsoft Word version of your resume today! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Director of Human Resources

A leading professional services firm is seeking a dynamic Director of Human Resources to lead its people strategy and oversee all aspects of HR, including operations, payroll, talent acquisition, compensation, benefits, and culture. This highly visible role will serve as a trusted advisor to firm leadership. Key Responsibilities: Lead and mentor a high-performing HR team across all areas of human resources. Oversee HR operations, payroll, benefits, recruiting, and compliance. Drive strategic recruitment and development for business and administrative staff. Partner with leadership on organizational design, culture, and change management initiatives. Guide employee relations, performance management, and total rewards programs. About You: 8 years of progressive HR experience, including at least 3 in a leadership capacity. Proven success in a professional services environment required Bachelor's Degree required Deep knowledge of employment law, compensation, and organizational development. Exceptional leadership, communication, and strategic thinking skills. Experience with ADP Workforce Now and SHRM-SCP or SPHR certification preferred. This is a unique opportunity for an HR leader who thrives in a collaborative, fast-paced environment and enjoys making a meaningful impact on people and culture. This role offers a comprehensive benefits package. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

CNC EDM Wire Machinist - Churubusco, IN

CNC EDM Wire Machinist – 2nd Shift (Churubusco, IN) Company: C&A Tool Engineering, Inc. Location: Churubusco, Indiana Pay: Up to $32/hour (DOE) 10% 2nd shift differential Shift: 2nd Shift (No mandatory overtime) Employment Type: Full-Time About Us C&A Tool, a leading manufacturer of precision products for the aerospace, industrial, and medical device markets since 1969, is seeking a CNC EDM Wire Machinist for our Churubusco facility. Operating three advanced manufacturing plants in Northeast Indiana (Auburn / Churubusco) and employing nearly 600 skilled workers, C&A Tool is part of MinebeaMitsumi , a global manufacturing conglomerate. We’re proud to offer a safe, supportive, and team-driven work environment , investing in employee growth through education, training, wellness programs, and community involvement. “We measure our work in microns, experience in decades, and our success in teammates.” What We Offer Weekly Pay No Mandatory Overtime Comprehensive Benefits Package , including: Health, Dental & Vision Insurance (HSA option available) PTO & Paid Vacation 401(k) Plan (with eligibility) Company Paid Life Insurance & Short-Term Disability Optional Additional Coverage: Long-Term Disability, Accidental, Critical Illness, Hospital Indemnity, Life Insurance Paid Holidays Tuition Reimbursement Responsibilities Set up and operate Wire EDM machines to cut complex shapes from conductive materials. Write and modify CNC programs for precision part fabrication. Install fixtures, prepare equipment, and run production jobs. Inspect and measure finished parts using precision gauges and indicators. Troubleshoot machine/part quality issues to ensure accuracy and efficiency. Perform preventative maintenance on Wire EDM machines. Required Skills & Knowledge Hands-on experience with Wire EDM CNC machines . CNC programming and operation proficiency. Strong mechanical and machine tool knowledge. High attention to detail with ability to hold tight tolerances. Skilled at interpreting complex engineering drawings/blueprints. Understanding of conductive materials and machining principles. Physical Requirements Lift up to 40 lbs occasionally. Stand for extended periods. Ability to bend, twist, squat, kneel, and climb. 20/20 vision with correction. Why Join C&A Tool? At C&A Tool, you’ll work with cutting-edge technology, contribute to industries that demand absolute precision, and become part of a team that values safety, growth, and long-term success . Equal Opportunity Employer C&A Tool is an Equal Opportunity / Affirmative Action Employer . All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status. Apply Today and grow your career with a world-class precision manufacturer.

Customer Service Representative - Onsite

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Qualifications: High School Diploma or equivalent. IT/Network certifications/degrees preferred. Entry-level network troubleshooting: Ability to set up home Wi-Fi network. Ability to set up and configure router or switch. Core proficiency with a laptop or desktop computer. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Bilingual (Spanish/English) Customer Service Representative - Onsite

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: Proficient in Spanish and English. High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Social Media User Support Representative - Onsite

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquires Provide excellent customer service through active listening Work with confidential customer informartion and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Key Competencies: Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets