Customer Service Representative I

Job Title: Customer Service Representative I Location: Hawaii-Hilo (In-person interviews required) Schedule: Monday – Friday, 8:00 AM – 5:00 PM Experience Level: 0–3 Years Job Summary We are seeking a motivated and customer-focused Customer Service Representative I to join our team. This is a sales support role responsible for providing direct assistance to Account Executives, Marketing Associates, and customers. The ideal candidate will ensure all customer needs are handled efficiently, accurately, and with a high level of professionalism. Key Responsibilities Respond to incoming customer inquiries and resolve issues in a timely manner Support Account Executives and internal teams with day-to-day operations Process will-call orders and manage same-day delivery requests Handle key pick-up requests and delivery/routing-related queries Provide customers with invoice copies and order updates Monitor and manage orders prior to cutoff times Maintain consistent communication with customers and internal stakeholders Ensure a high level of customer satisfaction through proactive support Required Skills & Qualifications Top Skills Reliability & Timeliness: Consistent attendance with minimal call-outs Positive Attitude: Patient, responsible, and solution-oriented mindset Customer Focus: Strong interpersonal skills with a passion for helping customers Adaptability: Quick learner with the ability to handle changing priorities Communication: Clear and professional verbal and written communication skills Basic Qualifications High School Diploma or equivalent 0–3 years of experience in customer service or sales support Strong telephone and interpersonal communication skills Ability to work in a fast-paced environment Proficiency in MS Office (Word, Excel, Outlook) Comfortable working on a computer for extended periods Basic computer knowledge (experience with AS400 is a plus ) Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions

Administrative Assistant – Student Programs

Job Title: Administrative Assistant – Student Programs Location: Chicago, IL 60637 Duration: 3 Months (Contract) Schedule: 37.5 hours/week Pay Rate: $21.00/hr On W2 Position Overview: · The Administrative Assistant for Student Programs is a dual-support role responsible for assisting with financial operations for both Recognized Student Organizations (RSOs) and the Center for Leadership and Involvement. This position reports to the Assistant Director of Business Operations and plays a key role in providing financial advising and administrative support for approximately 400 student organization accounts. · The ideal candidate is detail-oriented, organized, and comfortable handling financial and administrative tasks in a fast-paced environment. Key Responsibilities: · Provide financial and administrative support for approximately 400 Recognized Student Organization (RSO) accounts, including Community Service and Sports Club accounts · Assist with accounts payable processing and cash management activities · Support account reconciliation and financial record maintenance · Manage data entry and financial tracking across multiple accounts · Provide high-quality advising and support to student organizations regarding financial processes · Maintain accurate documentation and ensure compliance with internal procedures · Deliver excellent customer service to students, staff, and stakeholders · Assist with additional administrative and operational tasks as needed Required Qualifications: · Strong computer proficiency including spreadsheets, word processing, and internet applications · Excellent customer service skills · Strong analytical and problem-solving abilities · High attention to detail and organizational skills · Clear and concise verbal and written communication skills Preferred Qualifications: · Experience with accounts payable and/or bookkeeping · Prior administrative or financial support experience

Warehouse Clerk

Job Summary The Warehouse Clerk will be responsible for providing internal and external administrative and customer support in the branch. Job Description Responsibilities: Provide phone support of inbound calls and field calls as necessary; communication via email Ensure completion of all necessary documentation and process as needed Maintain proper flow of the yard; Schedule appointments as necessary Schedule and administer work assignments Function as point of contact for respective department Print labels; create problem tickets Create load sheets and/or ASN’s Successfully meet company expectation in regard to accuracy, performance, and attendance. Completes other duties as assigned Required Experience: High School Diploma or equivalent. Intermediate to advanced knowledge of MS Office (Ms Word, Excel, Outlook, etc.), Previous SAP and Catalyst experience and familiarity with transportation is a plus Proficient to read, write, and speak in English. - Excellent organizational and time management skills Ability to answer phones and respond rapidly to emails Ability to work independently and in a diverse work environment. Demonstrated ability to provide excellent customer service Indoor conditions, cold/hot temperature changes, wet, noise, vibration, fumes, odors, dust and mechanical/electrical/chemical hazards. Physical Requirements: Ability to move product, supplies, and boxes up to and over 75 lbs. repetitively Sitting, standing, walking, lifting, carrying, pushing, pulling, balancing, stooping, kneeling, crouching, reaching, talking, hearing, visual acuity-near and far, depth perception, field of vision, color vision. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $17.25 - $25.00 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Clinical Laboratory Scientist

Job Title: Clinical Laboratory Scientist Job Location: San Juan Capistrano, CA 92675 Job Duration: 3 Months (Possible Extension) Shift: Sun – Thus 02:00 PM – 10:30 PM PST. Pay Rate: $45.00 – $55.50/hr. on W2 – All inclusive. Job Summary: This position is accountable for performing clinical laboratory testing, following all applicable policies and procedures. Duties and Responsibilities: · Independently performs moderate to highly complex clinical tests following the required procedures and policies. · Performs newly introduced tests to the laboratory that require defined skills. · Prepares and oversees the preparation of reagents or media as well as stock solutions, standards, and controls. Tests new reagents or controls and evaluates their usefulness based on standard criteria. · Determines the acceptability of specimens for testing according to established criteria in testing procedures. · Determines calculated results utilizing testing data by means of manual or computerized procedures. · Accurately enters results of testing. Checks the computer review reports to monitor accurate reporting of laboratory results. Adheres to analytical schedules to maintain turnaround times of results. · Evaluates the acceptability of routine and complex analyses prior to releasing patient reports. · Recognizes and takes appropriate action in response to critical values or unusual or unexpected results, and documents action taken. · Responsible for preventative maintenance, troubleshooting and calibration of laboratory equipment. · Evaluates the results of instrument performance checks. Performs linearity, accuracy and precision checks as required. Educational: · BS in medical technology or other life/physical sciences from an accredited college or university is REQUIRED. · Current state CLS license - Required in the state of CA.

Phlebotomist

Advance your career with Mindlance! We have been connecting talented IT professionals with world-class companies since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking an Operational Analyst for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition. Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Phlebotomist Job Category: Healthcare Industry: Healthcare - Health Services Job Location: Valrico, FL (Only Local candidates) Zip Code: 33594 Pay Range*: Minimum $22.00 an hour - Max $24.00 (only for 7 years of experience) Job Responsibilities Under the direction of the area supervisor, perform daily activities of the Patient Service Center /Mobile/In-office Phlebotomy accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general Job Requirements Looking for a Phlebotomist with good experience who can draw blood from patient of all age groups including pediatrics and geriatrics. HSD/GED Required.

Maintenance Mechanic

Maintenance Mechanic 12 hour shifts/6p-6a/2-2-3 schedule We are looking to add a team member to our production team to carry out our company mission of maintaining an inclusive culture of trust, honesty, humility, integrity, and candor in our dealings with others, ourselves, and our communities. • Premium Waters is committed to providing high quality bottled water in an environmentally friendly manner. • Our Teams focus on proactively supporting safety, understanding sustainability, and building lasting relationships. We’re looking for a passionate individual to fill our Maintenance Mechanic role and to join 1 of our 12 locations located in Quincy, IL where we work together to continuously improve the bottled water industry. Interested? Keep on reading! Who are we? Premium Waters, Inc. was founded in1994 when Cy Chesterman of The Chesterman Company ventured into the bottled water business by purchasing a bottled water plant in Willmar, Minnesota. Since 1994, Premium Waters has grown into a leader in the bottled water industry. Premium Waters has hundreds of employees, growing revenues and sales across North America. At Premium Waters, we are on a mission to continuously grow and expand our services while lending a helping hand to our communities. We donate over xxx bottles of water per year to our communities, volunteer throughout the year helping variety different organizations meet goals and help others, and we also pour into our own Premium Waters’ family by hosting family events. Our vision: We are a customer responsive, innovative bottled water supplier that functions in a safe, caring and participative environment. We will be a responsive provider of high quality, low cost bottled water. Our actions demonstrate how we value our customers. We will drive out costs in everything we do. We will treat each other respectfully. We will regard our Team Members as Premium Waters’ most valuable resource. We will have a positive impact on our community and environment. We will deliver excellent value to all of our stakeholders. What you’ll be working on The Maintenance Mechanic is responsible for preventive maintenance and repair on equipment used in the production and processing of bottled water. Conducts routine maintenance on production related equipment. Maintains safe and clean work area. Completes equipment maintenance logs and related documentation. Performs preventive maintenance on all equipment. Performs all assigned repair tasks, work orders, and changeovers. Troubleshoot and repair production related equipment. Understanding of technical/mechanical aspects of all equipment including but not limited to regrind equipment, dehumidifiers, cooling tower pumps, recirculation pumps, water chillers, and high pressure air compressors. Ensure that all production equipment is operating at optimal efficiency. Perform other duties as assigned. Why work with us? We strive to foster an environment that celebrates differences in our teams at all PWI locations. We recognize that a diverse and inclusive workforce results in better decision-making, faster and more innovative problem solving, and creates a safe and welcoming environment for everyone. Benefits include: • Medical and Prescription Drug with a Company Vision Program • Dental • PTO • Paid Parental Leave • Gym Reimbursement Program and Company Paid Wellness Coach • Online Virtual Care • Company Paid Life Insurance for Employee, Spouse, Children • Company Paid Long and Short-Term Disability • Company Paid Employee Assistance Program • Flexible Spending Account • Education/Tuition Reimbursement Program • 401(K) – Company Match 100% up to 4% • Bereavement Leave • Volunteer Time Off Program • Holiday Pay • Employee Water Program – Free Water • Referral Bonus • Daily Pay About you – preferred requirements for this role • High school diploma or GED. • Minimum of two years work-related experience or training preferred. • Ability to work a flexible schedule as needed. • Basic reading, writing, and math skills. • Computer experience is preferred • Safety - Everyone at Premium Waters, Inc. must be involved and committed to safety. This must be a team effort. Together, we can prevent accidents and injuries and keep each other safe and healthy in the work that provides our livelihood. Full training will be provided so if you don’t meet all of these requirements, we still encourage you to get in touch – we’re looking for the right person, not the right paperwork! Getting the job Apply online at www.premiumwaters.com. We look forward to receiving your application!

Forklift Driver (Nights)

Why work with us? We strive to foster an environment that celebrates differences in our teams at all PWI locations. We recognize that a diverse and inclusive workforce results in better decision-making, faster and more innovative problem solving, and creates a safe and welcoming environment for everyone. Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program – to supplement your current skillset or advance to a higher position. 401(K) – Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program – Free Water Referral Bonus Daily Pay Job Title: Forklift Operator Reports to: Warehouse Manager FLSA Status: Non-Exempt Shift: Department: Warehouse Prepared by: Human Resources Approved By: Plant Manager/General Manager Date: 10.1.18 Qualifications: High school diploma or equivalent. Previous forklift experience required, certification preferred Ability to work a flexible schedule as needed Basic reading, writing, and math skills Responsibilities: The Forklift Operator will be responsible for receiving incoming goods and preparing product for shipment, as well as loading trucks. Move pallets from palletizers and relocate materials and all other requested tasks. Essential Job Duties: • Unloads trucks, examines incoming goods and signs for incoming goods, noting any discrepancies. • Reviews bills of lading to determine what is to be shipped. • Stages products and supplies before trucks arrive, including restacking damaged or partial pallets as needed. • Loads trucks with forklift and by hand if needed. • Cleans and organizes the warehouse in an efficient manner. • Communicates with shipping personnel, shift supervisors, regarding problems, product information, etc. • Understands and performs proper pallet tag, lot number recording procedures. • Able to work in a fast paced environment in a safe manner GMP & PPE Required While on the production floor in the plant you will be required to follow and help to enforce all GMP regulations in the plant. Anyone entering the production floor must follow the GMP rules in their employee handbook, which includes the required hairnets, beard nets, and earplugs. It is also required that all personnel wear safety glasses. Follows standard operating procedures including quality checks and procedures for all operations. Meets food safety and quality objectives and the requirements of the SQF System. Non-Essential Job Duties: Performs related work as assigned by the Manager. In the absence of this employee, the direct manager or appointee will cover responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting - Approximately 90% Standing - Approximately 5% Walking - Approximately 5% Bending/Stooping - Frequently Push/Pull - Frequently Carrying/Lifting up to 40 lbs. - Frequently Verbal communication - Frequently Written communication - Frequently Hearing normal conversation - Frequently Sight, including near acuity and depth perception - Frequently Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The employee is frequently exposed to high, precarious places; fumes or airborne particles; risk of electrical shock. The employee is occasionally exposed to outside weather conditions; and a noise level requiring use of hearing protection.

Receptionist

Receptionist Pay from $21 to $25 per hour Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Office orchestrator wanted. Are you a meticulous multitasker? Join Uline as a Receptionist to support office operations at our Washington location as we continue to grow as North America’s top distributor of shipping, industrial and packaging materials. It’s an exciting time to join Uline! Careers Packed with Potential. Backed by 45 years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Greet guests at the front desk and coordinate visitor registration and building access. Answer and direct incoming phone calls to the appropriate person or department. Support daily office tasks using Microsoft Office and instant messaging. Facilitate communications with executive-level staff. Assist Uline Security and first responders regarding safety procedures and protocol. Minimum Requirements High school diploma or equivalent. 2 years of relevant receptionist experience with excellent communication skills. Skilled in Microsoft Word, Excel and PowerPoint. Experience in a corporate office environment preferred. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. This role is considered safety sensitive for drug testing purposes. All positions are on-site. EEO/AA Employer/Vet/Disabled LI-PR1 LI-WA001 (IN-WAOF) ZR-WAOFC Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Office Manager/ Staffing Manager Bilingual Preferred

Office Manager/ Staffing Manager Bilingual Preferred Business Development/ Sales Now hiring for an Office Manager to work, 1st shift for an opening in Kenosha, WI. This is an exciting opportunity to demonstrate your management experience in an office setting and earn commission income Job Duties: Office Management Sourcing for new employees Generate new business opportunities and leads. Develop and present proposals to potential customers. Conduct market research to understand client needs, industry trends, and competitive landscape. Build a pipeline of new business opportunities through networking, cold calling, referrals, and other lead-generation activities. Communicate with customers on daily basis to determine needs Liaison between clients and staffing company Handle/process new hire applications Will supervise 1-2 office recruiter's Requirements: Previous staffing manager/office manager experience in the light industrial industry. Proven experience in business development, sales, or account management. Excellent communication, negotiation, and presentation skills 1st shift 8am-5pm Monday-Friday $65,000.00-$75,000.00 plus commission/bonus Permanent plus Benefits Bilingual Preferred Kenosha, WI 53142 Please send resumes to [email protected] All employees of Elite Staffing must be 18 years or older and authorized to work in the United States. Elite Staffing, Inc. is proud to be an equal opportunity employer. Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status. Our hiring process may include the use of artificial intelligence (AI) to assist in recruiting candidates. AI may be used to collect information and grade, rank, or score your answers. All employment decisions are made by human reviewers. By submitting your application, you authorize Elite Staffing, Inc. to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages. For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications. All personal information provided will be handled in accordance with our Privacy Policy found on our website. All employees of Elite Staffing must be 18 years or older and authorized to work in the United States. Elite Staffing, Inc. is proud to be an equal opportunity employer. Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3

Licensed Practical Nurse (LPN)

Description Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves. Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country. We are hiring a Licensed Practical Nurse (LPN) to serve as a member of the Intellectual and Developmental Disabilities (IDD) Crisis Support Home team and is responsible for health and safety of individuals in the Crisis Support Home and coordinate and provide services to those receiving services. The focus of this program is to provide time-limited crisis services that support individuals with developmental disabilities in the community. The goal is to stabilize the individual through nursing and behavioral supports, on a time-limited basis. The role of the Licensed Practical Nurse (LPN) is to participate in the daily activities of the 24-hour IDD Crisis Home under the direct supervision and in the absence of the LPN Lead. The Licensed Practical Nurse must also accept the responsibilities as a member of the health care team; function within the limits of their license and educational preparation, as well as function effectively with other members of the health care team. Rotating Schedule: One week is 5 days of 4p-12am and the alternate week is 4 days of 2p-10p. Must be able to work every other weekend and some holidays. Benefits: $25/hour Health, vision and dental insurance 401k plan with company match Life insurance and short-term disability Enhanced Tuition reimbursement Nurse Career Ladder Program Paid Time Off (PTO) and Sick Time Pay Flexible Spending Accounts (FSA) Profit Sharing Plan Referral bonuses Advancement opportunities Responsibilities: Work with the treatment team to provide direct care to individuals residing in Crisis Home based upon the individual treatment plan. Uses positive behavioral support strategies as described in behavior support plans or behavioral guidelines. Care includes providing medical treatments, administering medication and giving injections Ensures that an inventory of medications is safely and securely maintained. Helps individuals with bathing, dressing, personal hygiene, transferring, standing and walking. Ensures healthy meals and snacks are provided while following menu plans. Care may also include light custodial duties and transportation. Measures and records individual’s vital signs, such as height, weight, temperature, blood pressure, pulse and respiration, blood sugars etc. Observes individuals in Crisis Home. Documents and reports any changes in individual’s progress, conditions, such as adverse reactions to medication or treatment, changes in behavior, etc. Notifies appropriate treatment team members and discusses any necessary action. Assist with the implementation of high intensity services such as screening, evaluation and assessment within the limits of their license. Facilitate individual transition to other supports and/or treatment. Enhance communication among staff to promote high quality care. Review documentation for ethical and lawful billing and business practices. Comply with all standards to assure the health and safety of all staff and individuals that we serve. Must report any suspected abuse, neglect or exploitation to supervisor or department head Practice safety drills Attend all scheduled training and staff meetings. Perform other duties as assigned. Plan and participate directly in recreational, therapeutic, and training activities of the individuals. Report to work as scheduled. Qualifications: Valid unrestricted Georgia Nursing License Certification and ongoing training in crisis intervention curriculum. Valid CPR and First Aid Certification Experience working with individuals with intellectual and/or developmental disabilities and/or mental illness who are in crisis. Knowledge of DBHDD community provider standards and policies Valid Driver’s License and auto insurance Minimum of year supervisory experience Must be computer literate Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws. INDNURS

Supv Warehouse

Job Summary Job Description Responsible for the daily administration and operation of the warehouse. Oversee materials are received, stored, shipped and reported in accordance with established procedures. Direct and supervise warehouse staff. Review effectiveness of operating procedures, maintenance, space utilization and protection of equipment. Administer and oversee the daily operation of the warehouse including processing, packaging and storage of supplies, materials and equipment. Ensure overtime is maintained within budget allotted. - Oversee receipt, storage and shipment of materials and related reporting in accordance with established procedures. Ensure the accuracy of the inventory. Account for all materials and supplies in the stores facilities. Audit goods received into warehouse. Coach and mentor team members in the areas of productivity, quality, safety and Medline Core Values. Ensure all routine paperwork is completed on time and are filled out accurately. Assist the warehouse manager in maintaining a safe work environment for all team members. Lead day-to-day activities of employees. Assign, monitor and review progress and accuracy of work, directs efforts and provides technical guidance on more complex issues. Provide input into hiring, firing and performance reviews. Work with customer service to resolve warehouse related issues. Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more! Education: High school diploma or equivalent, Associate’s degree a plus. Relevant Work Experience: At least 3 years of supervisory experience coaching, mentoring and training staff. - At least 3 years warehouse experience. Basic skill level. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $67,000.00 - $101,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

PFS Facility Medical Billing Specialist - 40 hrs/wk, 1st shift

PURPOSE OF THIS POSITION This position is responsible for all medical claims including pre-billing and follow up activities for delayed claims by ensuring, through various activities, that claims are clean and should be paid promptly by insurers without requiring further intervention. This staff member performs all pre-claim submission activities, including verifying existing information is accurate, determining when additional data is needed, and collecting necessary details to ensure claims are complete. Additionally, this individual follows departmental productivity and quality control measures that support the organization’s operational goals. This position promotes revenue integrity and accurate reimbursement for the organization by ensuring timely and accurate billing, timely payer follow-up activities and collection of accounts. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintains a thorough understanding and education of federal and state regulations and payer specific policies and requirements to promote compliant claims submission practices. Adheres to HIPAA related privacy, security and transaction & code set regulations in compliance with the federal guidelines. Accurately documents all account activity. Duty 2: Accurately and efficiently works daily electronic billing file through the organization’s billing system by resolving all necessary corrections with valid resolution to obtain a clean first-time reimbursement. Duty 3: Corrects all claims issues prior to submission which may be, but are not limited to, quality audits of patient demographic information and insurance eligibility, cross referencing with previous services, verifying payer authorizations, identifies and bills missing and late charges and corrects all necessary discrepancies. Submits required clinical documentation for submission with claims and collaborates with additional departments of the hospital to ensure claims are ready for billing and first-time payment. Duty 4: Educates staff in other departments when existing documentation is not sufficient for billing. Duty 5: Prepares and submits manual insurance claims to payers who do not accept electronic claims or who require special handling. Duty 6: Monitors and analyzes error reports to identify significant trends, process improvements or efficiencies and increase accuracy to achieve the overall goals of the department and organization. Duty 7: Monitors outstanding billing holds, escalates accounts as necessary, accurately works delayed claims and reports any trends, issues or findings to supervisor. Duty 8: Observes best practice billing, follow up and customer service activities and reports any suspected compliance issues to supervisor. Duty 9: Identifies high-risk accounts, prioritizes follow up efforts, efficiently contacts various insurance payors to determine reasons for outstanding claims and proactively communicates to facilitate timely payment of submitted claims. Duty 10: Investigates any over/underpayments and communicates with payers when necessary to rectify any pending or delayed claims. Duty 11: Proactively recognizes and rectifies any issues to prevent future insurance payor audits and communicates findings promptly to leadership. Duty 12: Regularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications. Duty 13: The above duties reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position. REQUIRED QUALIFICATIONS High school graduate or GED equivalent CPFSS certifications required within 12 months of hire (PRN status does not require certification) Familiarity with medical terminology and an understanding of HIPAA requirements Ability to perform project work which may require independent work or collaboration with others Proficient in Microsoft Office Programs, especially Excel Ability to manage multiple tasks and complex issues with excellent time management & organizational skills Demonstrated problem solving skills with excellent self-direction and creative solutions for operational efficiencies Adapts positively to changes in the working setting with ease A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures PREFERRED QUALIFICATIONS Associate’s degree, CPC certification or 2-3 years of experience in medical billing, coding or other revenue cycle functions preferred Conversant with various code sets (e.g., ICD-10, CPT, HCPCS, Modifiers, etc.) Familiarity with data elements on standard billing forms (e.g., CMS-1500) PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting, climbing, kneeling, and twisting. The associate will be required to sit for five hours a day. The individual must be able to lift ten to twenty pounds and reach work above the shoulders. This position requires corrected vision and hearing in the normal range. The individual must have excellent eye-hand coordination and verbal communication skills to perform daily tasks.