Mortgage Loan Closer

GreenState Credit Union Mortgage Loan Closer US-IA-North Liberty Job ID: Type: Regular Full-Time of Openings: 1 Category: Mortgage Operations Work From Home Overview POSITION SUMMARY: Responsible for closing of all secondary and in-house mortgage loans. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Pay range for this hourly position is $26.02 - $30.42/hr with a progressive benefits package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival. Consistent usage of the members name during contact and always thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis. Builds and maintains relationships in the real estate community, which includes but is not limited to realtors, attorneys, abstractors, and insurance companies. Fields and returns phone calls/emails from borrowers regarding their mortgage loan. Schedules closings with members and all other involved parties in the absence of the MLO or Mortgage Associate. Orders final inspections, flood determinations, when necessary, verification of employment, verification of mortgage or rents and other documents necessary to support the loan application and ensure complete documentation of the loan file. Orders the necessary title work through abstract/title companies and attorney's office. This would include but is not limited to (abstract update, 900/901 searches, buyer's searches and day of closing searches). Reviews and verifies title work is clear to close and works with all parties involved to clear title objections. Orders and reviews both the compliance report and fraud report for accuracy and discrepancies and makes any necessary corrections. Submits file information to automated underwriting system when necessary and verifies accuracy of the findings. Organizes documents in appropriate order in the LOS system and submits final applications to underwriting for approval when necessary. Follows up on any prior to docs and closing conditions for secondary market and in-house loans. Verifies accuracy of homeowners insurance and flood insurance if applicable (personal and association) and requests mortgagee clause change prior to closing. Requests closing numbers and all transfer documentation from closing agents, realtors, and attorneys in order to prepare closing documents. Works closely with all attorneys and realtor companies to obtain this information. Sends and monitors the closing disclosure to verify the closing disclosure has been sent at least 3 days in advance of closing. Will notify MLO/Associate if CD is not viewed 3 days prior to closing. Responsible for re-disclosing any additional fees, changes on rates and terms, etc. after the initial CD has gone out and there are changes to be made. Prepares closing documents and closing disclosure statement. Verifies all fees and invoices have been collected. Issues all checks and posts general ledger entries for those invoices and fees. Overnights and/or wires payoffs and proceeds as requested on all purchase transactions. Verifies the accuracy of the closing documents to ensure the address, legal description, initial escrow disclosure, etc. is correct. Organizes documents in LOS system to be sent to post closing department in a timely manner to ensure prompt delivery to investors and prompt recording of the mortgages. Ensures accuracy of Warranty Deed, Ground Water Hazard Statement, Declaration of Value, Mortgage and any additional documents that are to be recorded prior to closing Resolves any secondary market suspensions or deficiencies and follows-up on any missing documentation in mortgage file in a timely manner. Assists in year-end verification of HMDA reporting and 1098/1099 statements. Assists in all other necessary mortgage duties and projects when needed. Adheres to all state, federal and credit union regulations, policies and guidelines. Qualifications JOB REQUIREMENTS: Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Interpersonal skills to represent the Credit Union in a positive way during member contact. Interpersonal skills necessary to gather data from a number of sources and to represent positively the Credit Union during such contacts. Ability to provide quality service to members by phone or in person or by email. Ability to develop and maintain effective working relationships with co-workers. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to operate related computer applications, on-line terminal and other standard office equipment such as a calculator and typewriter. Accuracy and attention to detail required. Lending policies and Real Estate knowledge helpful. High school diploma or equivalent (i.e. GED) with a minimum of one year previous related work experience. Must be bondable. Reporting Relationship Reports to Vice President/Mortgage Processing. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. Compensation details: 26.02-30.42 Hourly Wage PI0d5340b5-

VP, Corporate Partner Success

Description: Who We Are It happens millions of times each year: a learner receives a Lexile or Quantile measure from a formative, interim, or summative assessment. But each measure is unique. Because it's not just a moment in a learner's journey or an individual measure of reading and math ability, it's a connection. At MetaMetrics, everything we do supports that connection, from our commitment to states to how we engage with partners and how they serve educators and learner communities. Founded by educational researchers Malbert Smith and Jack Stenner, with grant support from the National Institutes of Child Health and Human Development, MetaMetrics provides the global standard for measuring literacy and numeracy. Relied upon across the entire educational ecosystem, our measures are rigorous, consistent, and actionable. And they've been trusted by individuals, educators, assessment providers, publishers, and policy makers for over 30 years. Producing measures for reading and math is the essence of what we do. But with our state and education partners, we do so much more. Lexile and Quantile measures activate a promoter effect that drives connections, so together we can inspire everyone to build life skills for a brighter tomorrow. About the Role The Vice President of Corporate Partner Success is a strategic leader responsible for ensuring that customers achieve measurable value and sustained success with MetaMetrics's core solutions, namely the Lexile and Quantile Frameworks. This role oversees the full customer journey-from onboarding and implementation through renewal-focusing on driving adoption, satisfaction, and learning outcomes across a diverse portfolio of corporate royalty partners. The VP will shape the company's customer success vision for these partners, build scalable processes, and oversee the successful execution of contract renewals for all domestic corporate royalty partnerships. As a member of the leadership team, the Vice President will collaborate closely with the Sales, Product, Research & Development, Finance, and Marketing teams to align customer success initiatives with overall business growth. This leader will use data-driven insights to improve customer health and guide product innovation. The VP will also expand key relationships across the Product, Sales, Marketing, and Implementation teams within our partner organizations. The ideal candidate combines a deep understanding of education product development with strong client relations and a passion for improving student outcomes. Essential Duties & Responsibilities Develop and execute the corporate partner customer success strategy to ensure adoption, satisfaction, and long-term retention. Oversee renewal strategy and execution of contracts to maximize retention, identify growth opportunities, and achieve revenue goals through trusted customer relationships. Drive customer onboarding and implementation excellence to ensure seamless setup of partner reports and accelerate clients' early value realization. Represent the voice of the customer within leadership and executive teams to influence company direction and ensure that products/services align with customer needs. Establish measurable success metrics and KPIs , including customer health scores, financial and usage forecast details, and retention metrics. Maintain accurate reporting via CRM and other technologies. Partner with Sales, Product, and R&D teams to field customer inquiries and align customer insights with product development, services, expansion opportunities, and go-to-market strategies. Create scalable customer programs -including training, support, and community engagement-to strengthen partnerships and advocacy. Attend/present at relevant conferences , prepare speaker proposals, and facilitate partner meetings, travel expected up to 25%. Conduct business reviews with both partner and internal stakeholders regularly to ensure alignment and account health. Supervisory Responsibilities This position may have direct supervisory responsibilities in the future. Requirements: Education and/or Experience: Bachelor's degree (in Education, Business, Communications, or related field) Master's degree preferred Professional experience: 7-10 years (client relations, product development, and/or program management) Customer success/account management/partnership experience: 3-5 years in senior/manager roles and prior track record managing renewals, adoption, and growth Product development experience: 2-4 years in educational product development Deep understanding of K-12 assessment, test development, data use, and district decision-making Knowledge of sales analysis and related metrics Excellent organizational, time management, and communication skills. Computer Skills: Proficient in Windows environment, Microsoft Office (Word, Excel, PowerPoint), email, network file management, and Internet navigation, Google Suite, SmartSheet CRM experience required Communication Skills: Ability to communicate, present, and influence all levels of an organization, including executive and C-level PM18 Compensation details: 00 Yearly Salary PIf38acd796da3-8016

Assistant Manager - Urgently Hiring

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190 years of experience in the restaurant industry, and 60 years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top quality service experience for our guests - As a Manager at Panera Bread you would be responsible for providing outstanding leadership to your team. - You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. - Our Managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. - We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for Restaurant Managers: - Taking responsibility for the overall business performance of the restaurant, including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering. - Analyzing and planning restaurant sales levels and profitability - Creating and executing plans for sustained profitability - Primary conduit of information between the associate and the management team - Retaining and developing the team members and managers - Manages a budget and controlling costs - Coordinating the entire operation of the restaurant during scheduled shifts - Greeting customers and doing table visits to ensure customer satisfaction - Inspire associates to have fun and be their authentic selves while generating high productivity - Coach and mentor associates through One-on-One's, Performance Documentation and Performance Reviews - Anticipates problems and takes action to prevent them - Serve as the primary resource for resolving associate questions - Serves as a primary specialist within the bakery cafe, ensuring associates are properly trained and fully competent in all aspects of food service and customer support: - Recruiting and training staff to meet staffing par levels - Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. - Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience - At least 2-3 years Hospitality Management experience - A degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred - Food Management Certifications also a plus - Must have the "Run it Like you Own It Mentality" Perks for our employees: - Competitive wages - Profit Sharing (varies by Market) - Meal Discounts - Medical, dental and vision insurance available the month after you start - 401(k) plan with a company match - Paid vacation - Development opportunities Physical Standards: - Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. - Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. - Must be able to read and write to facilitate communication. - Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Crew Member - Weekly pay

Fast-Paced Experience We are looking for a Crew Member to help us deliver our mission statement - "turning moments into memories for our guests, while providing opportunities to our employees, and giving back to the communities in which we serve" WE OFFER Incentives, including the Employee Referral Bonus Program (Get paid to work with friends!) Hourly pay, paid weekly, plus Tips Career growth through development & training opportunities; we look to promote 80% of our Restaurant and Above Restaurant Leaders internally, meaning we're invested in your success here Flexible scheduling Team Members at Cafua Management prepare products in accordance with Dunkin' Brands operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. Team Members work as part of a team, ensuring we're meeting the needs of our guests and giving them a reason to come back again, and again. RESPONSIBILITIES (include but are not limited to) Great Attitude - Friendly and enthusiastic; operates with a high level of honesty & integrity Dependable - Ability to show up ready to work when scheduled, communicate scheduling needs in accordance with policy, and keep commitments Team Player - Works with others respectfully, responding positively to coaching and feedback, acting as a role model Guest Focused - Develop and maintain guest relationships, understand & exceed guest expectations Hustle Hospitality - Prepare guest's orders quickly and accurately, managing multiple tasks and displaying a sense of urgency Team Members must have the ability to follow Dunkin' Brands, safety, food safety and sanitation guidelines, while complying with all applicable laws REQUIREMENTS - Experience is great but is not required for this entry-level position. We're here to help you grow and will provide training, resources, and all the other tools you need to be successful in your role as a Team Member Basic computer skills Capable of counting money and making change Must be able to lift a minimum of 50 lbs Must be authorized to work in the U. S. Fluent in English "With 200 locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer"

Crew Member - Full Time

Fast-Paced Experience We are looking for a Crew Member to help us deliver our mission statement - "turning moments into memories for our guests, while providing opportunities to our employees, and giving back to the communities in which we serve" WE OFFER Incentives, including the Employee Referral Bonus Program (Get paid to work with friends!) Hourly pay, paid weekly, plus Tips Career growth through development & training opportunities; we look to promote 80% of our Restaurant and Above Restaurant Leaders internally, meaning we're invested in your success here Flexible scheduling Team Members at Cafua Management prepare products in accordance with Dunkin' Brands operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. Team Members work as part of a team, ensuring we're meeting the needs of our guests and giving them a reason to come back again, and again. RESPONSIBILITIES (include but are not limited to) Great Attitude - Friendly and enthusiastic; operates with a high level of honesty & integrity Dependable - Ability to show up ready to work when scheduled, communicate scheduling needs in accordance with policy, and keep commitments Team Player - Works with others respectfully, responding positively to coaching and feedback, acting as a role model Guest Focused - Develop and maintain guest relationships, understand & exceed guest expectations Hustle Hospitality - Prepare guest's orders quickly and accurately, managing multiple tasks and displaying a sense of urgency Team Members must have the ability to follow Dunkin' Brands, safety, food safety and sanitation guidelines, while complying with all applicable laws REQUIREMENTS - Experience is great but is not required for this entry-level position. We're here to help you grow and will provide training, resources, and all the other tools you need to be successful in your role as a Team Member Basic computer skills Capable of counting money and making change Must be able to lift a minimum of 50 lbs Must be authorized to work in the U. S. Fluent in English "With 200 locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer"

Crew Member at Dunkin' Donuts

Fast-Paced Experience We are looking for a Crew Member to help us deliver our mission statement - "turning moments into memories for our guests, while providing opportunities to our employees, and giving back to the communities in which we serve" WE OFFER Incentives, including the Employee Referral Bonus Program (Get paid to work with friends!) Hourly pay, paid weekly, plus Tips Career growth through development & training opportunities; we look to promote 80% of our Restaurant and Above Restaurant Leaders internally, meaning we're invested in your success here Flexible scheduling Team Members at Cafua Management prepare products in accordance with Dunkin' Brands operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. Team Members work as part of a team, ensuring we're meeting the needs of our guests and giving them a reason to come back again, and again. RESPONSIBILITIES (include but are not limited to) Great Attitude - Friendly and enthusiastic; operates with a high level of honesty & integrity Dependable - Ability to show up ready to work when scheduled, communicate scheduling needs in accordance with policy, and keep commitments Team Player - Works with others respectfully, responding positively to coaching and feedback, acting as a role model Guest Focused - Develop and maintain guest relationships, understand & exceed guest expectations Hustle Hospitality - Prepare guest's orders quickly and accurately, managing multiple tasks and displaying a sense of urgency Team Members must have the ability to follow Dunkin' Brands, safety, food safety and sanitation guidelines, while complying with all applicable laws REQUIREMENTS - Experience is great but is not required for this entry-level position. We're here to help you grow and will provide training, resources, and all the other tools you need to be successful in your role as a Team Member Basic computer skills Capable of counting money and making change Must be able to lift a minimum of 50 lbs Must be authorized to work in the U. S. Fluent in English "With 200 locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer"

Crew Member - Flexible scheduling options offered

Fast-Paced Experience Crew Members Wanted! Join Our Squad and Make Memories! Hey there, go-getters and adventure seekers! Ready to dive into a job that's all about turning everyday moments into unforgettable memories? We're on the hunt for rockstar Crew Members to join our epic mission - and yes, it's as awesome as it sounds. What's in it for you? Let's spill the beans: Cha-Ching Incentives: Cash in on the coolest Employee Referral Bonus Program. Yep, you heard that right - get paid to team up with your pals! Cash & Tips: Roll in the dough with hourly pay that hits your bank account weekly. Plus, don't forget those sweet tips from happy customers. Rocket Your Career: Blast off your career with jaw-dropping development and training opportunities. We're all about boosting you to the top! We're not kidding when we say 80% of our star leaders started right here. Flex Your Life: Wave goodbye to rigid schedules. We're all about giving you the freedom to rock work and life like a boss. The Gig: Picture this - you, our fearless Crew Member, whipping up scrumptious goodies and delivering them with a megawatt smile in a fast and furious, squeaky-clean zone. Teamwork? It's your jam. Your Superpowers: Get ready to unleash your powers: Positivity Pro: Your vibe? Friendly, honest, and dripping with integrity. Dependability Dynamo: You show up, you rock it, and you're all about honoring commitments. Team Player Extraordinaire: Teamwork is your middle name. You rock at soaking up feedback and turning it into greatness. Memory Maestro: You're all about creating lasting connections with our awesome guests. You know how to surprise and delight them every time. Speed Sorcerer: You're the master of speedy order prep, juggling tasks like a pro, and bringing the urgency game like nobody's business. The Must-Haves: Tech Whiz: Basic computer skills are your thing. Money Maestro: You can count cash and make change like it's a magic trick. Super Strength: You're cool with standing for 6 hours and of lifting up to 30 lbs - no biggie. Global Citizen: You're legally authorized to work in the U.S. High-five to that! Chat Champ: Fluent in English? Check! The Scoop on Us: With 200 locations across 6 states, we're the superheroes of the Dunkin' world! At Cafua Management Company, it's all about people first. Join forces with us and experience a franchise that's all about giving you the limelight. If you're hired, Cafua Management Company is your one and only employer - no strings attached. Ready to fuel your fun and edgy side? Let's make memories together. Apply now and let's rock the donut world, one sprinkle at a time! Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law. If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at .

Crew Member - Full Time

Fast-Paced Experience Crew Members Wanted! Join Our Squad and Make Memories! Hey there, go-getters and adventure seekers! Ready to dive into a job that's all about turning everyday moments into unforgettable memories? We're on the hunt for rockstar Crew Members to join our epic mission - and yes, it's as awesome as it sounds. What's in it for you? Let's spill the beans: Cha-Ching Incentives: Cash in on the coolest Employee Referral Bonus Program. Yep, you heard that right - get paid to team up with your pals! Cash & Tips: Roll in the dough with hourly pay that hits your bank account weekly. Plus, don't forget those sweet tips from happy customers. Rocket Your Career: Blast off your career with jaw-dropping development and training opportunities. We're all about boosting you to the top! We're not kidding when we say 80% of our star leaders started right here. Flex Your Life: Wave goodbye to rigid schedules. We're all about giving you the freedom to rock work and life like a boss. The Gig: Picture this - you, our fearless Crew Member, whipping up scrumptious goodies and delivering them with a megawatt smile in a fast and furious, squeaky-clean zone. Teamwork? It's your jam. Your Superpowers: Get ready to unleash your powers: Positivity Pro: Your vibe? Friendly, honest, and dripping with integrity. Dependability Dynamo: You show up, you rock it, and you're all about honoring commitments. Team Player Extraordinaire: Teamwork is your middle name. You rock at soaking up feedback and turning it into greatness. Memory Maestro: You're all about creating lasting connections with our awesome guests. You know how to surprise and delight them every time. Speed Sorcerer: You're the master of speedy order prep, juggling tasks like a pro, and bringing the urgency game like nobody's business. The Must-Haves: Tech Whiz: Basic computer skills are your thing. Money Maestro: You can count cash and make change like it's a magic trick. Super Strength: You're cool with standing for 6 hours and of lifting up to 30 lbs - no biggie. Global Citizen: You're legally authorized to work in the U.S. High-five to that! Chat Champ: Fluent in English? Check! The Scoop on Us: With 200 locations across 6 states, we're the superheroes of the Dunkin' world! At Cafua Management Company, it's all about people first. Join forces with us and experience a franchise that's all about giving you the limelight. If you're hired, Cafua Management Company is your one and only employer - no strings attached. Ready to fuel your fun and edgy side? Let's make memories together. Apply now and let's rock the donut world, one sprinkle at a time! Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law. If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at .