CX Specialist

CX Specialist Full-time Pleasanton, CA, US Requisition ID: 1019 Salary Range:$100,000.00 To $165,000.00 Annually Overview: We are seeking a skilled CX Specialist to lead the design, deployment, and integration of modern contact center and cloud communication platforms, with a focus on Zoom Contact Center (ZCC), Zoom Phone, and RingCentral CX. This role is both strategic and hands-on, requiring strong technical expertise and customer-facing experience to deliver scalable, AI-enhanced CX solutions. Key Responsibilities: Solution Architecture & Discovery Lead discovery workshops to assess business and CX requirements. Design tailored omnichannel solutions aligned to performance, automation, and scalability goals. Technical Implementation & Configuration Deploy and configure Zoom and RingCentral platforms including call flows, IVRs, digital channels, and escalation paths. Align platform setup with business, compliance, and UX standards. Omnichannel Enablement & Routing Configure voice, chat, SMS, email, and social channels. Deploy intelligent routing, queue management, concurrency limits, and RingCentral’s ORE tools. AI & Virtual Agent Integration Implement Zoom Virtual Agent and RingCentral bot integrations (e.g., Dialogflow). Configure Zoom Expert Assist, AI Companion, sentiment analysis, and real-time coaching features. Integrations & Automation Build API-driven workflows with Zoom Studio, RingCentral Workflow Automation Engine, and third-party CRMs (Salesforce, Zendesk, ServiceNow). Enable screen pops, data dips, real-time triggers, and reporting dashboards. Analytics & Optimization Integrate KPIs, speech analytics, and QM/WFM platforms. Use platforms like CallMiner, SuccessKPI, or native tools for continuous optimization. Testing, Training & Launch Develop UAT and go-live plans including number porting. Deliver admin, agent, and supervisor training. Provide hypercare support to ensure successful adoption. Strategic Advisory & Client Enablement Act as a trusted advisor for enterprise clients. Provide CX best practices across AI, KPIs, workforce engagement, and platform governance. Required Qualifications: 3–5 years experience implementing CCaaS platforms (Zoom, RingCentral, etc.) Hands-on expertise with ZCC, Zoom Phone, ZVA, AI Companion, and RingCentral routing tools Strong understanding of ACD, IVR, omnichannel routing, QM/WFM Technical proficiency with REST APIs, JSON, Zoom Studio, webhooks, CRM connectors Familiarity with platforms such as Salesforce, ServiceNow, Zendesk, Microsoft Teams Excellent communication skills and experience leading enterprise deployments Preferred Qualifications: Zoom/RingCentral certifications (e.g., ZCC Implementation Specialist) Experience in regulated industries (healthcare, finance, utilities) Familiarity with cloud platforms (AWS, Azure, GCP), security, and SAML Technical Focus Areas: CCaaS Admin: Provisioning, SIP, call routing, digital channels AI/Automation: Chatbots, NLU, agent assist, coaching tools Data & Reporting: KPI dashboards, WEM analytics Integration: API-driven workflows, real-time data sync Security: Identity, compliance, and encryption Travel Requirements: Up to 10% for hybrid/remote client engagements

CNC Machinist

Our client, a nationwide manufacturer of precision metal and steel products, has an immediate need for an experienced CNC Machinist, to join their winning team in Winslow. Our candidate of choice will possess at least one year of CNC Milling and Turning experience. KEY RESPONSIBILITIES/REQUIREMENTS: Reviews job package in its entirety, including routing, blueprints, specifications and other documentation as appropriate to fully understand the process plan, part configuration(dimensions & tolerances), material, tooling and equipment to be used to produce the end product. Builds setup per documented plan, utilizing knowledge of proper setup procedures, machining practices, material properties and tooling. Setups are built on equipment he/she has been previously qualified to operate, such as lathes, milling machines, and/or grinders, both CNC and conventional. Operates production equipment utilizing knowledge of machining practices and safe operation. Techniques to produce components and/or services that meet customer needs. Initiates changes to the setup and/or operation to optimize production efficiency. Verifies conformance of work piece to specifications using appropriate measuring instruments. Evaluates deviations identified in the machining process to determine the cause and initiates corrective action if appropriate. Reports all deviations identified via Process Discrepancy Report (PDR). Trains less experienced machinists in advanced machining techniques to aid in developing a higher level of technical competence in the machinist labor force. Maintains a professional & personable relationship with superiors, peers and subordinates, being responsive to their needs as well as those of the company. Performs other duties or functions as requested by his/her supervisor or other authorized personnel. WE OFFER: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Please apply today to be one of the first people considered for this position! Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!

Branch Operations Manager - Washington Depot

Branch Operations Manager - Washington Depot Job Category: Branch Banking Requisition Number: BRANC002038 Washington Depot, CT 06794, USA Job Details Description In conjunction with the Branch Manager, the Branch Operations Manager is responsible for the operations of the branch and achieving sales and service goals. The Branch Operations Manager will assume all Branch Manager responsibilities in the absence of the Branch Manager. Customer Service Coach team members to bring to life all aspects of the USB Customer Service Commitment Charter and the USB brand. Lead by example to create a positive branch environment that is friendly and welcoming. Demonstrate a positive and upbeat attitude for your teams and clients on a daily basis. Ensure staff's follows USB Quality Service Standards (adhere and ensure that employees follow the "it takes two to say no") guideline. Responsible for the branch achieving positive customer service surveys. Accountable for successful retention of customers. Handle transactions accurately and efficiently, respecting the customer’s time. Serve as a resource to branch team members resolving customer service issues to ensure satisfactory results. Elevate to higher management level when appropriate. Respond to customer complaints/concerns within 2 business days and look to resolve issues promptly. Set clear expectations for clients and ensure follow-up is taking place. Maintain the highest levels of confidentiality and privacy of customer information. Participate in community service groups/activities. Promote and participate in lobby engagement. Maintain branch appearance and facilities making sure the they are well maintained and functioning properly; order maintenance when necessary. Risk/Operations Maintain the safety and soundness of the branch by holding team members accountable for operational excellence. Ensure team & self adhere to all policy and procedures. Correct any audit violations. Monitor and/or manage branch RCI, overdrafts, charge off's. Process RIM within authorized limits. Comply with all S.A.F.E. Act regulations including keeping registration information (including but not limited to name, home address and work address) up to date and status as active. Provide N.M.L.S. registration number to consumers upon request and in all written communications in accordance with law, specifically on e-mail signatures and business cards. Perform essential customer transaction functions with accuracy and in a timely manner. Comply with all requirements of the Fair Lending regulations. Comply with UDAAP (Unfair, Deceptive Abusive Acts or Practices) regulations. Ensure all account documentation (ex: signature cards, resolutions, POA, Trust Agreements) are scanned to Bank Operations in a timely manner. Follow-up with team members as needed. Finance Management In conjunction with the Branch Manager, achieve branch profitability goals. Review profit center accounting reports, develop and implement strategies for improvement in branch revenue and efficiency. Coach Service Reps to address customer fee based concerns by offering appropriate solutions. Sales Assist the Branch Manager in tracking, strategizing, and accomplishing sales and service goals. Coach team members to proficiency in all aspects of the USB sales & service process. Ensure accountability is taking place by the team members. Demonstrate a sense of urgency with achieving branch deposit, loan, investment, cross sell goals through individual production. Providing feedback and coaching to the team on sales & service results. Maintain a working knowledge of all USB products and services sold directly in the branch and consistently educate and reinforce USB products and services with staff. Keep current on products/services available from other business lines to aid in cross selling efforts. Model USB sales & service process and promote usage of all USB sales & service tools, job aids and playbooks. Actively source and facilitate Bank at Work opportunities. Maximize all in-branch customer interactions to promote the value of banking with USB and expand/deepen customer relationships. Human Resources Develop and retain high performing team members (Service Reps) through leading, coaching and managing all aspects of sales & service. Provide timely and meaningful coaching feedback. Motivate personnel and promote workplace enthusiasm by providing a positive work environment; provide opportunities for professional growth through education/training; provide the tools/skills (cross train) necessary for employee growth at USB. Minimize employee turnover due to job dissatisfaction. Ensure team members are dressed professionally. Efficiently manage staffing schedules to ensure a quality customer experience. Manage HR processes for direct reports (performance/incentive/introductory period reviews, recruitment, career development, training, interviews, disciplinary/corrective actions, etc.). Participate with the interviewing process for new staff members. This position is located at our Washington Depot Branch - 7 Bryan Plaza, Washington Depot, CT Qualifications Education Preferred Bachelors or Equivalent Work Experience or better. Experience Required 2-5 years: Supervisory 5-7 years: Banking Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. We are an EOE. We value diversity. Apply Now : https://recruiting.ultipro.com/UNI1073USB/JobBoard/bf49de4f-0373-d9e2-6ac9-fd2c978feef5/OpportunityDetail?opportunityId=e8def271-1c31-429a-aaa2-1050f1ee8585

ETL Informatica Lead / Azure Databricks Technical Lead

Job Title: ETL Informatica Lead / Azure Databricks Technical Lead Location: Branchville, NJ / Hartford, CA / Charlotte, NC (Day 1 Onsite) Experience: 7–12 Years Job Description: We are looking for an experienced ETL Informatica Lead / Azure Databricks Technical Lead to lead and deliver scalable, cloud-based data engineering solutions. The role involves hands-on development, team leadership, and close collaboration with business stakeholders to design and implement data pipelines on Azure Databricks. Key Responsibilities: Lead and mentor a team of data engineers and developers Design, develop, and maintain data pipelines using Azure Databricks and Spark Translate business requirements into technical solutions Oversee end-to-end development lifecycle and ensure best practices Perform code reviews and ensure high-quality, scalable solutions Coordinate with cross-functional teams and manage project risks Mandatory Skills: Strong experience with Azure Databricks, Spark, ETL, and Data Lakes Proficiency in Python, Scala, or SQL Experience with Azure Data Lake Storage and Azure SQL Database Solid understanding of ETL, data modeling, and data warehousing Proven technical leadership experience Preferred Skills: Azure DevOps & CI/CD Machine learning exposure Data governance and compliance knowledge Qualifications: Bachelor’s degree in computer science or related field 7–10 years of relevant experience Azure or data engineering certifications are a plus

R&D Manager

Responsibilities: - Lead process design from modeling through pilot scale and qualification, including technical reviews. - Collaborate with external suppliers, CDMOs, and manufacturing facilities to develop processes and select equipment. - Drive process and product characterization to ensure scale-up metrics and KPIs (scrap, cost, and quality) are met. - Manage raw material suppliers through iterations aligned with product design windows. - Execute Learning Plans in collaboration with the Supply Chain. - Peer review and mentor early-career engineers in process design. Qualifications: - 15–20 years of experience required. - Proven success in scaling up multiple new formulations from modeling to production. - Experience in biomaterials, material development, and reactive chemistries is highly preferred. - Successful qualification of multiple production lines. - Expertise in distillation design, liquid/powder purification, and semi-continuous processing preferred. - Knowledge of instrumentation, automated control loops, vacuum system design, and NFPA regulations for flammable materials. - Experience in the Medical Device or combination products industry is preferred. - Proficiency in powder handling, filling, mixing, transport, isolation, and polymer synthesis/reaction across multiple scales. - Strong background in Design of Experiments (DOE), protocol development, and technical report writing. - Experience with in vitro and ex vivo characterization methods. - Excellent communication, collaboration, and influencing skills. - Ability to travel up to 20% (domestic and international).

Embedded Bring-up, Software Engineer (Automotive) in Austin, TX

Embedded Bring-up, Software Engineer (Automotive) Role Summary: The Senior Staff Software Engineer will design, develop, and deliver embedded software for high-performance computing platforms for a leading Automotive Group. This role focuses on building reliable base software, leading system bring-up, integrating core components, and solving complex hardware–software interaction issues. This engineer will also drive improvements in testing, diagnostics, and software quality, while collaborating with cross-functional teams and external partners to ensure robust, secure, and production-ready solutions. As a senior member of the technical team, this position provides hands-on expertise and mentorship to strengthen in-house software development capabilities. Embedded Software Development Design and implement base software components including BSP, MCAL, bootloaders, and OS services Lead board bring-up, hardware abstraction layer (HAL) integration, and low-level driver development Support hardware teams with component selection, schematics review, and debugging Contribute to software diagnostics, test hooks, and fault injection mechanisms Interface with third-party vendors for BSW stack integration and tuning Collaborate with internal teams on software requirements, especially in safety and security domains Develop and maintain continuous integration and automated testing environments Ensure quality through static/dynamic code analysis and validation tools Drive prototyping of novel BSW features, accelerating early-stage platform evaluations Provide expert technical guidance to ensure efficient delivery of critical features to engineering teams, mentoring less experienced engineers, and fostering a culture of continuous improvement. Lead discussions on technology stack selection, balancing scalability, performance, and maintainability. Guides the creation of strategic launch and release plans with cross-functional teams while maintaining best practices in coding, documentation, and code reviews. Operational Management Coordinate with manufacturing and validation teams for ECU bring-up, flashing, and test software Proactively identify risks in software/hardware interaction and drive mitigations Ensure compliance with relevant automotive standards and development processes utilizing advanced design patterns for iterative and scalable development General Skills: Attention to detail and a high level of accuracy in all work Critical thinking skills Thoughtful problem solving Strong communication – verbal and written Time management Required Specialized Skills: Deep understanding of software platform development and corresponding software. Knowledge of typical vehicle EE architectures and automotive development processes. Knowledge of functional safety concept (ISO26262) and implementation of same in software. Deep Knowledge of embedded system software architecture, real-time operating systems, and web framework components and its interfaces Knowledge of connected HPC software components and its peripherals Knowledge of connected vehicle infotainment and communication software systems. Experienced with introduction into mass production of the same. Exhibit mastery of multiple programming languages and script languages C, C++, Java, HTML5 Knowledgeable of best practices to align with the latest technology and software design principles, influencing architectural decisions through insights into trade-offs. Desired Skills: Consumer electronics SW design architecture Rapid prototyping and validation Approaches for cloud oriented mobile internet applications Connected navigation and driver assistance system technologies Workplace Flexibility: Occasional travel may be required, less than 15% Years of Relevant Experience: 10 years of software development experience with BSW Required Education: Bachelor’s degree in computer engineering, Software Engineering, Computer Science, or related field Desired Education: Master’s degree in computer engineering, Software Engineering, Computer Science, or related field Submit resume to [email protected] Owen Williamson 408.550.2800 x127 Type: Fulltime Location: Austin, TX (Hybrid) Salary Range: $150-190K (DOE)

Apartment Maintenance Technician/MAA Katy Trail

Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents’ expectations of a place to call home. Apartment Maintenance Technician Do you pride yourself on a job well done? Are you a natural problem solver while maintaining high standards of work? Do you have your EPA Type II or Universal and/or Pool Certification or willing to obtain within 90 days of hire? If so, MAA is the place to start building your career in the multifamily housing industry. The Maintenance Technician performs general maintenance and repair to ensure apartment homes and other property facilities are in good working order. Responsibilities include preparing apartments for move-in diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. The Maintenance Technician follows a planned preventative maintenance schedule and follows up with residents after repairs are complete. Qualifications • One to three years of experience in multifamily property management, facility maintenance and/or mechanical repair • HVAC experience required • EPA Type II or EPA Universal required at hire or within 90 days of start date • Valid driver’s license from the state of residence MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following: • EPA Contingency Program • Apartment Discount and Associate Renewal Cap • Medical, Dental and Vision Insurance • Vacation, Sick Leave, and Holiday Pay • Life and Disability Insurance • Performance-based Incentives and On-Call Bonuses • Paid On-Call Mileage Reimbursement Program • Mobile Maintenance Reimbursement Program • Smart Home Program • 401(k) Retirement Plan • Tuition Reimbursement • Opportunities for promotion and internal career advancement *Eligibility for benefit plans and programs vary based on hours worked and length of employment. Visit https://www.maac.com/careers/ to apply online. At MAA, maintenance associates are provided the opportunity to achieve industry recognized certifications through our in-house certified proctors. Certifications include EPA Type II or EPA Universal Certification (EPA 608, R410A Safety and Low Global Warming refrigerants certifications) and Certified Pool Operator from the Pool and Hot Tub Alliance. Maintenance associates also have over 750 courses and how to videos on demand that are also accessible from any mobile device. We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States – we are established leaders in the real estate space – bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA! EOE M/F/V/D Drug Free Workplace

Mortgage Originator

Mortgage Originator Job Category: Mortgage-Origination Requisition Number: MORTG002034 Danbury, CT 06811, USA Job Details Description The Mortgage Originators will participate in the development and implementation of the Bank’s external mortgage origination process. In collaboration with mortgage sales team leader, develop strategies which will enable the Bank to remain competitive in the changing marketplace and meet its objectives and goals. Sales Develop and coordinate the Bank’s mortgage call program in assigned area focusing on referral sources such as realtors, attorneys, and branch staff. Perform phone duty assignments as required by being available to answer cold call customers’ questions and give them guidance. Interview mortgage applicants, assist customer in completing application and collect documentation to support application information. Explain different financing, mortgage programs and their requirements including risk based pricing. Analyze customer’s financial posture. Determine if it meets the loan criteria established by the Bank. Complete application package, submit information to Loan Origination System, and submit file to mortgage processing. Maintain contact on loan progress with processors and customers to provide assistance in collecting additional data as may be needed. Follow up post closing with customers to ensure total satisfaction. Submit monthly reports, as required, to team leader on a timely basis. Maintain a high profile with and participate in local community groups and organizations, increasing the Bank’s visibility within the community. Comply with all S.A.F.E. Act regulations including keeping registration information (including but not limited to name, home address and work address) up to date and status as active. Provide N.M.L.S. registration number to consumers upon request and in all written communications in accordance with law, specifically on e-mail signatures and business cards. Qualifications Education Required Bachelors or Equivalent Work Experience or better. Experience Required 2-5 years: Sales or Origination Experience Preferred 2-5 years: Banking Experience Licenses & Certifications Required NMLS Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. We are an EOE. We value diversity. Apply Now: https://recruiting.ultipro.com/UNI1073USB/JobBoard/bf49de4f-0373-d9e2-6ac9-fd2c978feef5/OpportunityDetail?opportunityId=592911a9-4a02-4562-aaa7-75a49ca1f814

UI & Mobile Developer

Key Responsibilities: Develop and maintain responsive web applications using React. Build and maintain iOS and Android applications using React Native. Collaborate with product managers, designers, and backend developers to deliver high-quality software solutions. Implement and maintain architecture principles to ensure robust and scalable applications. Integrate with REST and SOAP APIs to connect applications with backend services. Write clean, maintainable, and efficient code. Conduct code reviews and provide constructive feedback to peers. Stay up-to-date with the latest industry trends and technologies. Required Qualifications: 7 years of work experience Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience as a Front-End Developer with a strong portfolio of web and mobile applications. Proficiency in React and React Native. Solid understanding of n-tier architectures (UI, business logic layer, data access layer) and distributed architectures using integration hubs such as Data Power, Mule or ESB’s. Experience with REST and SOAP APIs. Strong knowledge of HTML, CSS, and JavaScript, Bootstrap, JavaScript, React, and Redux. Familiarity with version control systems, such as Git. Experience in developing Higher Order Components (HOC) and working with custom frameworks or libraries. Experience in Writing Unit Test Cases with Jest, Enzyme or Mocha. Proficient in developing ADA compliant applications. Excellent problem-solving skills and attention to detail. Ability to work effectively in a collaborative team environment. Strong communication skills and the ability to articulate technical concepts to non-technical stakeholders. Additional Qualifications: Knowledge of TypeScript or ECMAScript (ES6 or latest) Familiarity with CI/CD pipelines. Experience with automated testing frameworks and tools. Understanding of Agile methodologies. Knowledge of SDLC processes and use of JIRA. Job Location : Austin, Texas, United States

Home Health Administrator

APLA Health provides quality healthcare, life-saving services, camaraderie, compassion, and comfort to all who come through our doors. Our dedicated team of healthcare professionals is committed to providing personalized and compassionate free and low-cost medical services, tailored specifically to meet the unique needs of each individual we serve. APLA Health serves as a medical home providing an array of integrated healthcare services through 71,000 billable patient visits and nearly 10,000 enabling services visits each year. Services provided include: medical, dental, behavioral health and HIV care; pharmacy; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, APLA Health offers housing support; benefits counseling; home healthcare; and the Vance North Necessities of Life Program food pantries; among several other critical support services. We offer great benefits, competitive pay, and great working environment! We offer: Medical Insurance Dental Insurance (no cost for employee) Vision Insurance (no cost for employee) Long Term Disability Group Term Life and AD&D Insurance Employee Assistance Program Flexible Spending Accounts 11 Paid Holidays 4 Personal Days 10 Vacation Days 12 Sick Days Metro reimbursement or free parking Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! This position will pay $27.40 - $33.73 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the supervision of the Director of Case Management, the Home Health Administrator is responsible for coordinating the administrative, and reporting functions of both the Home Health and Medical Care Coordination (MCC) programs. The Case Management Administrator provides input regarding quality assurance on issues relating to financial administration, data/records management, and administrative office practices. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Receive inquiries regarding participation in the Home Health Program; explain the Home Health Program to prospective clients and/or community members. Assist clients in obtaining services by facilitating referrals and providing registration materials. · Maintain oversight and responsibility of the Home Health program’s data reporting requirements, including internal APLA Health reports, as well as required reporting to funding sources, and tracking of Scope of Work objectives. · Ensure that all service and data reports including semi-annual State progress reports, State QM plan and progress reports, Los Angeles County Casewatch data submission, State ARIES data submission, monthly DHSP data and narrative reports, and other documentation as required to funding sources are presented to APLA Health for approval and timely submission. · Oversee the general administration of the office to ensure that staff has the supplies, resources and documents necessary to carry out the functions of the program in accordance with the State Joint AIDS Case Management protocols. · Coordinate donations of supplies to the programs including donor recognition. · Supervise maintenance of the client files. Maintain files on billing, subcontractors, data submission, etc. as appropriate. · Assist Director of Case Management in all Home Health office administrative duties and general tasks regarding the interaction between Home Health, APLA Health, and other community providers. · Assist Director of Case Management with program outreach to build and maintain relationships with community and internal referral sources. Receive and evaluate new client request for services establishing that potential clients meet guidelines and criteria for enrollment. Assist referral sources with submitting referral paperwork and begin process of requesting clinical documentation from primary care providers as appropriate. · Verify the current insurance eligibility of incoming Home Health referrals prior to intake. · Verify ongoing insurance eligibility of all Home Health clients on a monthly basis. · Work with the State Office of AIDS to keep clients enrolled on appropriate programs. Work with Medi-Cal Waiver Care staff to coordinate enrollment/disenrollment of Home Health clients. · Work with Director of Case Management and APLA Finance to track and coordinate direct service billing to ensure that grants are appropriately utilized and budget objectives are met. · Work with the Director of Case Management and APLA Finance to develop program budgets on a yearly basis in accordance with Finance policies and procedures. Manage program operations to meet financial goals. · Develop and implement service budget tracking systems to ensure that clinical case management staff assign services to clients in a manner to maintain continuity and maximize resource allocation to client service delivery without overspending budgets. · Develop and refine database/tracking systems to enable increasingly complicated reporting requirements to be met. · Work with Quality Assurance, Utilization Review, and Policies/Procedures committees to develop needed forms and systems to meet changing Office of AIDS protocol requirements. · In conjunction with the Director of Case Management, coordinate contracting process for new subcontract providers. Maintain contact with subcontractors regarding issues of changing requirements and contracting/billing procedures. · Participate in community meetings and functions as a representative of the Home Health and MCC Programs as assigned by Director of Case Management · Attend unit, division, and other agency meetings as assigned. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.

Business Development Director (MSP/VMS)

Business Development Director (MSP/VMS) Join an award-winning and talented organization that delivers world-class Staffing solutions. Working within a vibrant and passionate team of recruitment and sales professionals, you will bring your energy and thrill of the hunt to fuel our growth by leading a team responsible for growing local and regional key accounts in the MSP/VMS space. About the Role The Business Development Director is a key leadership role with dual responsibilities: expanding and strengthening the current portfolio of commercial accounts, while simultaneously driving the acquisition of new business opportunities. This includes, but is not limited to, engagements across technical, engineering, life sciences, and non-IT service categories in partnership with our Managed Service Provider (MSP) clients What will you be doing day to day? Lead by example, build strong relationships, and be responsible for managing a healthy P&L with the existing portfolio of accounts within our MSP/VMS space Develop an effective sales plan to meet or exceed sales objectives in opening new doors, new categories, and new clients Work with a team of lead generators to ensure they have the right pitch and engagement tools to bring good leads to your desk. Identify and work with the proposal team to identify and fill RFIs and RFPs. Conduct regular onsite visits with clients and build rapport to foster a long-lasting, beneficial relationship. Attend community networking events to create additional business relationships. Work with the hiring leaders, department heads, stakeholders, decision-makers, and procurement teams Monitor customer satisfaction regularly through quality metrics and client scorecards Keep abreast of trends in the industry and identify new opportunities for the growth of your portfolio. Perform other duties and responsibilities as assigned Your Experience & Skills Bachelor's degree or equivalency in work experience or education 10 years in Sales and Business Development 5 years in MSP/VMS, Direct and SOW-based clients in the commercial sector Experience sourcing, qualifying, and filling RFI/RFPs Experience in building sales automation systems, processes, and leveraging the latest technologies and AI in automating tasks and outreach Open to travel up to 30-40% of the time Excellent interpersonal, communication, and presentation skills Leadership - Set and execute a clear vision, strategy, and/or goals Growth and Development - Know or learn what is needed to deliver results and successfully compete Must be Tech Savvy and up-to-date with current technologies and recruitment trends About Cynet Headquartered in the Washington, D.C. metro area, Cynet Systems is an award-winning and one of the fastest-growing workforce solutions companies that help our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynetsystems.com

Assistant Store Manager - Spencer's

Hourly rate ranges from $14.75 - $15.00 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.