Vice President, Software Engineering and Data Intelligence (Huntsville)
Job Description Summary Under the direction of the Senior Vice President / Chief Information Officer, provides strategic and operational leadership for the Credit Union's Software Development and Data Science & Analytics functions. Oversees software development, software engineering, data engineering, enterprise data governance, data architecture, business intelligence, analytics, and decision-support platforms. Leads the planning, development, implementation, and support of software solutions, data platforms, and analytics capabilities that advance organizational objectives through secure, efficient, and scalable technology and data practices. Responsible for business performance, vendor management, regulatory compliance, information security controls, disaster recovery, and business continuity within assigned areas. Champions engineering excellence, enterprise data governance, data quality, analytics advancement, and the effective use of information assets to improve operational efficiency, enhance member experiences, strengthen decision-making, and reduce organizational risk. As a member of Executive Management, directs policy development, strategic planning, fiscal management, and departmental operations for functions under their leadership. Accountable for achieving RFCU's strategic objectives while ensuring services are delivered efficiently, cost‑effectively, securely, and in compliance with applicable regulations. Job Description Essential Duties and Responsibilities Plans, organizes, evaluates and directs the work of the Software Development, Software and Data Engineering, Data Science & Analyticsfunctions, with subordinate managers and supervisors ; participates in establishing business, operational, technology, analytics, and member service plans to meet assigned goals and objectives. Provides executive leadership to develop and retain highly skilled, member service-oriented professionals through selection, training, coaching, performance management, succession planning, and day‑to‑day management practices that support the Credit Union’s mission, strategic goals, RISE Values, and Code of Ethics. Leads and directs department staff in the development and application of new processes, services and technologies to achieve higher efficiency, productivity and member service and greater business market share. Directs and oversees the hiring and placement of highly competent staff within the department; plans and evaluates the performance of managers, supervisors and staff; establishes performance requirements, business targets and personal development plans for subordinates; monitors and evaluates performance; provides coaching for performance improvement and personal development; takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with RFCU human resources policies/procedures and subject to top management concurrence. Provides vision and strategy for data engineering and data management activities, including data pipelines, and architecture, data governance, data quality, metadata management, data standards, data ownership, information asset management, data warehouse strategy, and analytics enablement across the enterprise. Establishes data policies, standards, structures, roles, responsibilities, and enforcement mechanisms that support effective management, protection, accessibility, and appropriate use of enterprise information assets. Ensures software engineering practices, data engineering solutions, applications, and analytics platforms incorporate appropriate privacy, security, compliance, ownership, disaster recovery, and performance considerations, including requirements related to cloud storage and third‑party service providers. Leads the development, delivery, support, and continuous improvement of custom software applications, API integrations, software engineering practices and architecture, data pipelines and data engineering platforms, analytics tools, dashboards, business intelligence solutions, and decision‑support systems. Establishes and oversees adherence to all relevant processes, policies and standards relevant to areas of responsibility, including, but not limited to; software development, engineering and coding, data engineering, data governance and quality assurance. Oversees the development, testing, implementation, maintenance, and support of custom software applications, data warehouses, databases, analytics environments, dashboards, and supporting technology platforms. Directs the review and analysis of business needs, user requests, process improvement opportunities, software enhancements, software engineering design, decisions, data engineering and pipeline requirements, data analytics and use cases, and automation opportunities, to ensure solutions are designed and implemented efficiently and effectively. Ensures application support, production support, testing, release management, upgrades, fixes, and issue resolution processes are completed accurately, documented appropriately, and scheduled to minimize operational errors, service interruptions, and member impact. Oversees development of business performance dashboards, reporting frameworks, data analytic metrics, and analytics tools that provide timely insights to improve decision‑making, optimize processes, support strategic planning, and enhance member service. Participates in the development and implementation of department strategic and business plans and goals; leads and directs department staff in the development and application of new processes, services and technologies to achieve higher efficiency, productivity and member service and greater business market share; ensures the alignment with RFCU’s business strategy. Identifies opportunities to more fully deploy and utilize the functional capabilities of core processing system, data engineering platforms, vendor software, and custom‑developed solutions to meet business unit needs. Develops, implements and enforces proper policies and procedures related to software development, software engineering, data engineering, information security controls, enterprise data management, disaster response/recovery, data privacy, regulatory compliance, and operational risk management are utilized. Participates in internal and external technology audits, data‑related audits, compliance reviews, vendor reviews, and risk assessments; ensures appropriate corrective action is taken when needed. Develops and maintains effective vendor and service provider relationships; participates in contract negotiations and renewals; monitors vendor performance and service level agreements; escalates unresolved issues to ensure prompt and effective resolution. Stays abreast of and monitors trends and developments in software development, software engineering, data engineering, financial technology, data science, analytics, artificial intelligence, business intelligence, privacy, data security, regulatory requirements, and competitive market conditions; advises management on potential operational and strategic impacts. Participates in the development and management of annual budgets for assigned areas; monitors performance against approved budgets and ensures resources are used effectively to achieve Credit Union priorities. Directs departmental business continuity planning, disaster recovery planning, and risk mitigation efforts, for areas of responsibility, to support reliable operations and minimize risk to the Credit Union and its members. Creates and promotes a culture of collaboration, continuous improvement, accountability, innovation, member service, regulatory compliance, and operational excellence across assigned functions. Maintains current knowledge of and ensures compliance with regulatory requirements and Credit Union policies and procedures affecting each department supervised. Ensures that uniform operating procedures are developed based on the level of risk for all areas of responsibility. Develops teamwork and collaborative relationships within, and across, the organization. Promotes the Credit Union by participating in community involvement and special events. Company Wide Expectations Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics. Delivers friendly, caring service to internal and external members. Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures. Follow all physical and online security procedures and maintain strict confidentiality of all member information. Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services. Works scheduled hours and maintains punctuality. Performs other related duties as assigned or requested. EDUCATION/EXPERIENCE Minimum Qualifications To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered. 4 Year / Bachelors Degree - Information Systems, Information Technology, Software Development, Computer Science, Data Science, Analytics, or a closely related field - Required Graduate Degree - Information Technology, Computer Science, Data Science, Analytics, Business Administration, or a related field - Preferred Certified Scrum Master, Certified Scrum Practitioner, Data Governance, Analytics, or related professional certification - Preferred 7 Years - Progressively responsible experience in software development, data science, analytics, enterprise data management, information systems, or related technology leadership, preferably in
