Vice President, J.P. Morgan Reserve Card Strategy (Wilmington)

Job Description We are looking for dynamic leader to join the High Net Worth (HNW) Card Product team, focusing on driving growth and delivering on our product vision for our HNW customer segment and the J.P. Morgan Reserve card portfolio. As a Vice President, Card Product Strategy Lead, you will define and implement new products and features for HNW customers, working in close partnership with cross-functional stakeholders, including Finance, Corporate Development, Risk, Operations, and Wealth Management teams. Key Responsibilities Support development of our product line strategy through industry awareness and competitive insights, market research studies, and customer segmentation and behavior analysis Understand P&L and economics of products to inform benefits, features, and pricing Analyze customer feedback and behavior dynamics that will drive product decisions and prioritization Lead cross functional working teams in order to deliver on our product roadmap, including value proposition, pricing, and business case development Develop materials for Business Reviews with executive leadership and other forums by crafting a comprehensive story of the High Net Worth Card Product strategy Required qualifications 8 years of financial services product management, product strategy, or consulting experience. Credit card or payments industry experience is a plus Strong analytical skills to develop fact driven and financially sound business plans Proactive, strategic, and results driven with the ability to manage and clearly communicate complex initiatives to define value propositions and mobilize large go-to-market teams Excel at synthesizing information into written and verbal communications for senior level audiences Proven ability to lead and influence large teams of cross-functional internal and external stakeholders and drive business results while demonstrating strong collaboration, relationship and project management skills BA degree or equivalent required, MBA preferred Customer-obsessed, with experience translating customer insights, P&L dynamics, and data analysis into product strategies Experience working with High Net Worth clients and/or in luxury goods & services Preferred qualifications Customer-obsessed, with experience translating customer insights, P&L dynamics, and data analysis into product strategies Experience working with High Net Worth clients and/or in luxury goods & services Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. comprehensive health care coverage on-site health and wellness centers a retirement savings plan backup childcare tuition reimbursement mental health support financial coaching We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies. Seeking dynamic VP, Card Product Strategy Lead to grow HNW Reserve portfolio; build features with Finance, Risk, Ops, WM. J-18808-Ljbffr

Lead Principal Platform Software Engineer, Shepherd — IC5 (Santa Clara)

Lead the architecture and implementation of the Shepherd release orchestration platform to ensure safe and reliable cloud-scale deployments. Drive long-term technical direction, establish engineering standards, and collaborate across cross-functional teams to improve platform reliability and developer productivity. Requirements Requires deep expertise in designing and operating large-scale distributed systems in production cloud environments with strong proficiency in languages like Java, Python, or Go. Candidates must have a proven track record of leading complex technical initiatives and implementing AI-assisted engineering workflows. Key Skills Distributed Systems Cloud Platform Architecture Deployment Orchestration Java Python Go TypeScript API Design Operational Excellence AI-assisted Engineering Observability Resiliency Software Engineering Fundamentals Technical Leadership Production Debugging Database Management Benefits Medical insurance Dental insurance Vision insurance Short term disability Long term disability Life insurance AD&D Supplemental life insurance Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off Paid holidays Paid sick leave Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits J-18808-Ljbffr

Director of Software Engineering (New York)

Director of Software Engineering Job Summary We are seeking an experienced Director of Software Engineering to provide strategic and technical leadership for a growing software engineering organization. This role will oversee the development of scalable, high-performance software platforms while establishing the engineering vision, roadmap, architecture, and development practices needed to support continued growth. The ideal candidate is a hands-on and strategic engineering leader with extensive experience building and managing high-performing teams in fast-paced, technology-driven environments. Experience with AI, machine learning, natural language processing, healthcare technology, or other data-intensive platforms is highly preferred. Key Responsibilities Engineering Leadership & Strategy Lead and manage a high-performing software engineering organization, providing technical direction, mentorship, and strategic guidance. Develop and execute a long-term engineering strategy aligned with company objectives, product priorities, and customer needs. Establish and maintain engineering roadmaps, priorities, development standards, and delivery goals. Balance near-term execution with long-term architectural and technology investments. Drive a culture of technical excellence, innovation, accountability, and continuous improvement. Software Development & Architecture Oversee the design, development, testing, deployment, and maintenance of scalable software platforms. Guide architectural decisions to ensure systems are secure, reliable, maintainable, and capable of supporting significant growth. Ensure engineering teams consistently deliver high-quality software within established timelines and performance expectations. Identify opportunities to improve system performance, scalability, reliability, and development efficiency. Establish best practices for software development, code quality, testing, documentation, and deployment. AI & Emerging Technologies Lead the exploration and implementation of AI, machine learning, and natural language processing capabilities where they provide meaningful business and customer value. Partner with data science and product teams to identify opportunities for intelligent automation and data-driven product enhancements. Evaluate emerging technologies and determine how they can be responsibly incorporated into the organization’s technology strategy. Ensure AI-enabled solutions are designed with appropriate considerations for security, privacy, accuracy, scalability, and regulatory requirements. Product & Cross-Functional Collaboration Partner closely with Product, Design, Operations, Data, and executive leadership to translate business objectives into technical solutions. Collaborate with product leaders to prioritize initiatives and establish realistic delivery plans. Communicate technical strategies, risks, dependencies, and progress clearly to executive and non-technical stakeholders. Serve as a senior technical representative in strategic product and business discussions. Ensure engineering priorities remain aligned with customer needs and organizational goals. Team Development & Talent Management Recruit, develop, and retain high-performing software engineering talent. Build effective organizational structures, teams, and career development frameworks. Coach engineering managers and senior engineers while supporting their continued leadership development. Establish clear performance expectations and provide regular feedback and development opportunities. Promote collaboration, knowledge sharing, and continuous technical learning across the engineering organization. Develop succession plans and strengthen the organization’s technical leadership pipeline. Reliability, Security & Operational Excellence Establish engineering practices that support high availability, system reliability, scalability, and operational resilience. Partner with infrastructure, security, and technology teams to maintain appropriate security and compliance standards. Monitor engineering performance and system health through meaningful technical and operational metrics. Identify and address technical debt, system risks, and scalability challenges before they impact customers. Lead initiatives to improve development velocity, deployment processes, and operational efficiency. Qualifications Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related technical field. 10 years of professional software engineering experience. 5 years of experience leading software engineering teams or organizations. Proven experience delivering large-scale, high-performance software platforms. Demonstrated experience developing and executing engineering strategies and roadmaps. Strong understanding of modern software architecture, distributed systems, APIs, cloud technologies, and software development practices. Experience managing engineering managers, senior engineers, and multidisciplinary technical teams. Strong leadership, communication, and stakeholder management skills. Demonstrated ability to operate effectively in a fast-paced, growth-oriented environment. Preferred Qualifications Experience working in a startup, scale-up, or other highly dynamic technology environment. Experience with artificial intelligence, machine learning, or natural language processing. Experience building healthcare technology, clinical research, health information, or other regulated technology platforms. Experience with data-intensive applications and AI-enabled products. Experience designing systems requiring high availability, scalability, and performance. Familiarity with healthcare privacy, security, and regulatory requirements. Advanced degree in Computer Science, Engineering, Business, or a related discipline. J-18808-Ljbffr

Principal Cloud Architect (Wilmington)

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need Symbotic is seeking a Principal Cloud Architect to join our Platform Engineering team within our Information Technology organization. Your job will be to define and drive Symbotic's cloud architecture strategy on Google Cloud Platform (GCP), establish cloud-native platform standards, and provide technical leadership for the next generation of scalable, secure, and AI-enabled engineering platforms. This is a ground-floor opportunity on a newly formed team. We are in the early stages of a major cloud build-out: migrating more than one hundred environments — thousands of VMs — to the cloud while architecting greenfield platforms that must provision hundreds to thousands of instances on demand and handle petabyte-scale data generated daily by our robotics systems. You will design the self-service platform model that lets a small team support this scale: engineering teams get resource pools they configure and manage end to end, while Platform Engineering owns the guardrails, validation, and visibility that keep the platform stable, secure, and cost-efficient. This is a hands-on, player-coach role — not a whiteboard-only position. You will set enterprise architecture direction and governance, but you will also prototype solutions, review designs, and work side-by-side with engineers to land the platforms you architect. You will partner with engineering, infrastructure, security, DevOps, AI, and product teams across cloud, on-premises, and edge environments where our robots run. What we do The Platform Engineering team is part of the Information Technology organization and is responsible for building and operating the foundational technology platforms that enable software development, cloud infrastructure, automation, observability, developer productivity, and enterprise engineering services across Symbotic. Our team delivers the shared cloud platforms, CI/CD pipelines, Kubernetes infrastructure, developer tools, data services, and operational capabilities that power both enterprise applications and next-generation robotics solutions. We are a nimble, newly bootstrapped team — which means outsized ownership, direct executive visibility, and the chance to define the platform architecture from the ground up. What you'll do Define and govern enterprise cloud architecture and cloud-native platform standards on GCP, and own the multi-year cloud platform roadmap. Architect for hyperscale growth: design provisioning, networking, and data architectures that scale rapidly and elastically to hundreds or thousands of instances and petabyte-scale daily data volumes. Lead large-scale cloud migration and modernization, moving 100 existing environments to GCP alongside greenfield, Kubernetes-based (GKE) platform initiatives from strategy through production adoption. Build a true self-service platform, not a ticket-driven service: developer self-service, golden paths, resource-pool provisioning with guardrails, and the validation and merge-visibility controls that protect platform stability. Partner with the Security team to establish workload isolation across cloud resource hierarchies, secure disaster recovery, and snapshot/backup capabilities that ensure rapid recovery. Own cloud cost optimization and FinOps: design for efficiency so the platform delivers maximum capability within a disciplined budget. Champion AI-powered engineering — from AI-assisted development to intelligent, automated operations — so a small team can do more with less. Drive Platform Engineering capabilities including CI/CD, GitOps, and Infrastructure as Code that measurably improve developer velocity. Provide technical leadership, mentor engineers and architects, run architecture review forums, and influence enterprise technology strategy with executive leadership. What you'll need Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Minimum of 12 years designing and implementing enterprise and cloud architectures, including at least one large-scale cloud migration or platform modernization you personally led. Minimum of 5 years in a Principal Architect, Lead Architect, or equivalent senior technical leadership role. Deep expertise with Google Cloud Platform (GCP) including GKE, GCP resource hierarchy and IAM, VPC design, and data services — or demonstrated depth on AWS/Azure with clear ability to lead on GCP. Proven experience operating at high scale: rapid, automated provisioning of large fleets and architectures handling very large data volumes and traffic. Strong experience with Kubernetes, containers, microservices, distributed systems, and APIs. Experience with Infrastructure as Code (Terraform preferred) and GitOps-driven delivery. Experience building self-service Platform Engineering, CI/CD, and DevOps solutions adopted by multiple engineering teams. Strong understanding of cloud security and isolation models, identity, networking, observability, disaster recovery, and backup/snapshot strategies. Cloud cost management / FinOps experience at enterprise scale. Exceptional communication, executive influence, and architecture governance experience and able to explain complex architecture decisions to executives and win alignment across engineering organizations. Preferred qualifications Experience architecting hybrid cloud / edge platforms that connect on-premises, industrial, or robotics environments to the cloud (e.g., Google Distributed Cloud / Anthos). Experience in robotics, manufacturing, logistics, supply chain, or other physical-world automation industries. Experience with AI/ML platforms, GenAI developer tooling, or data platform architecture at petabyte scale. Experience standing up platform capabilities on a small or newly formed team. Relevant certifications (e.g., Google Professional Cloud Architect, CKA/CKS) or architecture frameworks (e.g., TOGAF). Our Environment Hybrid, based out of our Wilmington, MA headquarters, with flexibility based on candidate location and qualifications. Travel of up to 25% may be required, primarily to our Wilmington, MA engineering headquarters and occasionally to engineering or customer locations; a valid driver's license is required. About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com. We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $180,000.00 - $247,500.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits. Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com. We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $180,000.00 - $247,500.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits. J-18808-Ljbffr