Technology Support Analyst

Job Summary: The Technology Support Associate/Analyst is responsible for first level interaction with our business customers. Responsible for troubleshooting and resolving issues found within end user hardware and software computing environments in a timely and courteous manner. Responsible for owning the customer experience from beginning to end, including responding to the end user from multiple channels, documenting issue resolution, and following escalation procedures. Primary Responsibilities: Performs troubleshooting and problem resolution support Responsible for providing professional, courteous, and consistent customer service to business customers. Responsible for installing, maintaining, and troubleshooting end user hardware, personal computer operating systems, mobile devices, and application software. Responsible for installing, maintaining, and troubleshooting document solutions, such as copiers, fax machines, and printers. Responsible for supporting iPad devices for field agents. Responsible for after-hours support, following the on-call rotation policy. Support customers via multiple channels – Phone, Walk-up (Tech bar), chat, email, & portal submitted incidents & requests. Escalate customer inquiries to Tier 2, Team Lead, Manager and/or Sr. Contribute to the creation and updating of user manuals and guidelines. Other Responsibilities: Assist in maintaining hardware and software inventory. Documents and communicates standard policies and procedures as defined by management. Meet or exceed defined Service Level Agreements. Provides technical coaching to customers. Possible light travel to support remote offices. Other duties and responsibilities as assigned. Required Skills: Ability to learn and obtain new knowledge on technical processes and procedures. Ability to use available resources to research an issue to provide a resolution. Good organizational skills with the ability to multitask. Good customer service skills. Ability to work within a cohesive team environment. Ability to adapt well to a fast-moving environment. Minimum Education and Experience: Some College or Technical School preferred or equivalent related experience. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role. Hands-on experience with Windows/Linux/Mac OS environments. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and troubleshoot basic technical issues. Familiarity with remote desktop applications and help desk software. Excellent problem-solving and communication skills. Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Mechanical Design Supervisor (Thermal)

Mechanical Design Supervisor (Thermal) Full-Time | On-Site Position Overview This role is responsible for leading the design and execution of air-cooled heat exchanger systems in alignment with customer specifications and industry standards. You’ll play a key role in mentoring engineers, improving design processes, and ensuring high-quality, on-time deliverables. Ideal for someone who blends hands-on design expertise with leadership and a continuous improvement mindset. Key Responsibilities Design Ownership: Develop and review air-cooled heat exchanger designs to meet project requirements, codes, and performance expectations. Technical Oversight: Validate calculations, drawings, and design outputs from other engineers to ensure accuracy and compliance. Team Development: Train and mentor design engineers on codes, standards, internal processes, and engineering tools. Project Execution: Drive timelines, manage priorities, and ensure deliverables are completed on schedule. Cross-Functional Collaboration: Partner with sales, customers, fabrication teams, and drafting resources to align design intent with execution. Process Improvement: Identify and implement enhancements to improve efficiency, quality, and cost-effectiveness. Leadership Communication: Keep leadership informed on workload, performance trends, and any risks or bottlenecks. Leadership Responsibilities Team Management: Oversee a team of ~5–15 engineers/design staff, ensuring productivity and accountability. Performance Oversight: Support hiring, training, evaluations, and performance management. Work Allocation: Assign and balance workloads, define methods, and ensure safe and effective execution of tasks. Issue Resolution: Address team challenges, remove roadblocks, and maintain a strong, collaborative environment. Qualifications Education: Bachelor’s degree in Mechanical or Structural Engineering (or related field). Industry Experience: Background designing air-cooled heat exchangers or similar thermal/mechanical equipment. Engineering Knowledge: Familiarity with pressure vessel design principles, structural steel, and fabrication practices. Codes & Standards: Working knowledge of ASME (Section VIII), API standards, and structural design codes. Technical Tools: Experience with design/drafting software (e.g., AutoCAD) and standard business tools (Excel, Word). Licensure (Preferred): Professional Engineer (PE) designation is a plus. Core Competencies Analytical Thinking: Strong ability to interpret technical data, perform calculations, and solve complex engineering problems. Communication: Able to clearly present technical information across teams, customers, and leadership. Multitasking: Comfortable managing multiple priorities in a fast-paced environment. Problem Solving: Capable of evaluating variables and making sound engineering decisions. Work Environment & Physical Requirements Work Setting: Primarily on-site with occasional exposure to manufacturing environments. Physical Activity: Combination of sitting, standing, and occasional movement throughout the facility. Lifting: Ability to handle materials up to ~50 lbs as needed. Environment Exposure: Periodic interaction with shop conditions including noise, equipment, and varying temperatures. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. LI-SC2

Die Chaser/Polisher-2nd shift

Are you looking for an excellent career that offers training and growth? Nesco Resource has the role for you! We are seeking Die Chaser-Polisher for a Metal Extrusion client in Garden City, MI Shift: 2nd: 3 pm to 1 am Monday- Friday, OT Saturdays 3 pm to 11 pm Must be able to train on days for 2 weeks (5 am to 1pm M-F, Sat 5 am -1 pm) Heavy Lifting is required for this role! Pay Rate:16/hr Job Duties Transporting die press molds to various areas according to schedule and move extruded dies for caustic processing/storage Use a craning device to hook and relocate dies to various areas Lift dies either solo up to 50lbs or with assistance up to 75 lbs. Put dies through the caustic solution to clean excess aluminum out of the die Inspect and polish dies to ensure they are clean and there are no remaining aluminum remnants Load, start, and monitor the nitrider machine Assist in die corrections Assemble and break down tooling assemblies Utilize various hand tools including: hammers and chisels Clean work area at end of the shift Perform any other assignments given On-Site Training Use of proper PPE (i.e.: safety glasses, steel toe, ear plugs, gloves, etc.). Safety Rules and Practices Die inspection Cleaning dies Proper operation of hand tools and use of safety equipment Requirements Lifting 50 to 75 pounds with assistance, continuously High school diploma, or equivalent Certification or Associate's Degree in a Manufacturing field is a plus! Ability to read and write in English fluently with proficiency Must have basic computer skills. Ability to perform various physical tasks including extensive standing, walking, bending, kneeling, squatting throughout duration of shift Ability to work in varying extreme temperatures (hot or cold) Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Manufacturing Production Associate

Description: 4:00pm to 4:00am Help production by performing duties such as supplying or holding materials or tools, and cleaning work area and equipment. Duties: Load and unload items from machines, conveyors, and conveyances. Operate machinery used in the production process, or assist machine operators. Place products in equipment or on work surfaces for further processing, inspecting, or wrapping. Examine products to verify conformance to quality standards. Start machines or equipment to begin production processes. Observe equipment operations so that malfunctions can be detected, and notify operators of any malfunctions. Remove products, machine attachments, or waste material from machines. Lift raw materials, finished products, and packed items, manually or using hoists. Transfer finished products, raw materials, tools, or equipment between storage and work areas of plants and warehouses, by hand or using hand trucks or powered lift trucks. Pack and store materials and products. Count finished products to determine if product orders are complete. Measure amounts of products, lengths of extruded articles, or weights of filled containers to ensure conformance to specifications. Separate products according to weight, grade, size, or composition of materials used to produce them. Dump materials such as prepared ingredients into machine hoppers prior to mixing. Mix ingredients according to specified procedures or formulas. Tie products in bundles for further processing or shipment, following prescribed procedures. Record information, such as the number of products tested, meter readings, or dates and times of product production. Prepare raw materials for processing. Maintain a clean and safe work area Performs other related duties as assigned. Skills/Qualifications: Prior experience working in a manufacturing environment is preferred Must be able to read and understand instructions and possess basic arithmetic skills. Must be able to work efficiently and repetitively with hands and have physical strength, stamina and coordination to perform duties. Must be a team player and able to work well with others. Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Paint General Labor-1st Shift

Nesco Resource is sourcing for qualified candidates for Painting General Labor Associate with our parts/tool manufacturing client in Livonia, MI. Shift: 1st 7:00 am to 3:30 pm, Monday through Friday Candidate selected will be cross trained to become Painter/Material Handler Pay: 20/hr Job Duties: Preparation, priming and finish coat painting of steel components and assemblies Assist assembly personnel in the final assembly of pneumatic components and assemblies. Perform visual inspections of completed parts to ensure quality standards are met Ensure customer specifications are being followed for orders Maintain shop floor organization and keep working area clean Monitor inventory for shortages to ensure workflow is maintained Requirements: 2 years of Manufacturing experience, required Previous experience within an Industrial Painting role is a plus! Material handling/Forklift experience also a plus! Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Production Worker

Now Hiring: Production Associates – Day & Night Shifts | $18/hr Location: Horseheads, NY Schedule: 5:45AM–6PM or 5:45PM–6AM | 2-2-3 Rotation ( Every other weekend is a 3-day weekend – Friday, Saturday & Sunday OFF) Join a fast-growing team in a modern, high-tech food manufacturing facility right here in the Southern Tier. Nesco Resource is proud to partner with a top-tier company that's producing well-known snack brands enjoyed around the world. Why You'll Love This Role: $18/hour starting pay Built-in days off every other weekend Work just 15 days per month State-of-the-art facility with a clean, team-focused environment What You'll Be Doing: Ensure each production line is running the correct product and process Verify labels, expiration dates, and product packaging accuracy Build cartons and displays, then pack products for retail shipment Palletize finished goods and keep materials organized Support changeovers by cleaning equipment, switching out materials, and removing excess Maintain general cleanliness of the production area Lift up to 50 lbs and keep up in a fast-paced setting Follow all plant safety, sanitation, and Good Manufacturing Practices (GMP) We're Looking For: A reliable, team-oriented mindset Ability to work 12-hour shifts and lift 25–50 lbs Commitment to food safety, quality, and cleanliness High School Diploma or equivalent Be part of something bigger. Help make the products families love! Apply today with Nesco Resource and launch your next great opportunity in manufacturing. Let's get to work! Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Warehouse Worker

Warehouse Worker Shift: Monday through Friday 7:00 AM-3:30 PM Location: South Tucson area Duration: Contract April-September. (could turn perm for right candidate) Pay: $18.00-$20.00 an hour Duties: Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area. Operate a forklift and pallet jack to load and unload material. (Onsite training will be provided.) Lift, push, and pull boxes waying up to 75 pounds. Palletize material for shipping. Assist with shipping/receiving duties. Stock shelves. Maintains inventory controls by collecting stock location orders and printing requests Maintains quality service by following organization standards. Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations. Completes reports by entering required information. Maintains technical knowledge by attending educational workshops; reviewing publications. Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Basic reading, writing, and math Microsoft Outlook Teamwork Coordination Organization Planning Time Management Reporting Skills Inventory Control Documentation Skills Equipment Maintenance Data Entry Skills Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quality Technician

Duties/Responsibilities: Involved in the entire course of manufacturing. May inspect components before assembly, analyze trial products during development, or test finished goods. Record and analyze the results in order to decide whether to certify or reject specific products. Solve production issues and recommend improvements. Other duties may include preparing inspection plans, training new technicians, and evaluating quality cost. Skills/Qualifications: Be able to operate/drive a fork truck (experience preferred) visually inspect truck for damage, inoperable lights, faulty function of equipment. etc be able to do small touch up paint areas, such as scraps or dent, (no heavy paint work) spray cans installing of stickers, removing stickers and clean sticker areas off after removal. removing protective plastic off drive chains, mirrors or seats as directed checking fluids, oils, grease, etc installing some additional equipment like fire extinguishers, lights and special numbers. installing fork truck batteries. be able to use common hand tools, drills, grinders, etc. using computer and hand held unit to complete operation at hand. and some light fixes will be performed at 30min or less. preferred mechanical background but will train the right person. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Hose Former

GENERAL SUMMARY Responsible for the efficient manufacture and quality forming of production parts (Hoses) within the assigned department. ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties required for successful job performance): Check specifications as to job and perform numbers. Retrieve proper pre-form and guide onto mandrel using lubricant as necessary. Position loaded mandrels in curing rack for curing. Move curing rack into autoclave when full. Remove curing rack from autoclave to proper work area. Position mandrel bars for unloading. Remove formed hose from mandrel, place into proper container. Position full baskets with proper job and employee clock numbers. Identify parts baskets with proper job and employee clock numbers. Set up curing racks per production and supervisor guidance. Replenish lubricant in trough as needed. Perform all operations according to standard practice or as directed by supervisor to produce quality parts. Fill out required paperwork as necessary. Record cure charts as required. Perform other miscellaneous duties required but not listed above. REQUIRED EDUCATION and/or EXPERIENCE (These are the traditional minimum, or required, bona-fide occupational qualifications and other requirements of most people in this job). High School Diploma or GED required. Previous manufacturing experience preferred (particularly in a team environment). NCRC certified preferred. REQUIRED SKILLS AND ABILITIES (Those needed to perform the essential functions of the job). Interpersonal Skills Must be able to read and write at a medium level for the purpose of understanding and applying quality documentation and standard operating procedures, along with completion of job / time reporting. Problem-solving May be asked to participate in continuous improvement activities and perform basic mathematics. Physical / Mental / Visual abilities Duties of job require periods of standing, use of hands (pushing and pulling >50 lbs.) and fingers, bending and reaching, lifting (>50lbs.) and movement of materials frequently. Must be able to visually interpret work instructions. REQUIRED DECISION-MAKING AND ORGANIZATION IMPACT (Describe the typical types of decisions made by employees in this job and the likely impact of those decisions on the Company). The position will decide on a daily basis the acceptable level of quality for finished product to be shipped to the customer. This determination will be based upon interpretation of the customer specifications and past experience. Customer rejections of finished product could incur additional costs and may jeopardize the sourcing of business to the company. REPORTING RELATIONSHIPS (Indicate job titles for this job's supervisor and direct reports). Directly Reports To: Group Leader / Shift Supervisor Indirectly Reports To: Business Unit Manager- II WORKING CONDITIONS (Describe the environment within which the work is performed). Work time will be spent in general factory floor environments. Temperature and noise may vary depending on external environmental conditions. Lack of attention and carelessness may result in personal injury to self or others. COM009 Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Reach Truck Operator

Are you ready for your next exciting career? Description: Keeps production supplied by retrieving materials and supplies; operating a Reach Truck. Ability to work mandatory OT and 10-hour days. Duties: Plans supply and material requirements by studying production schedule; scheduling deliveries to production area. Retrieves supplies and materials by studying specifications; locating and verifying supplies and materials; secures pallet on truck; moves pallet to production location. Maintains inventory in production area by anticipating and tracking usage. Monitors inventory by reporting discrepancies. Clears production area by securing and moving finished pallets; moving empty pallets. Documents actions by logging movement of supplies, materials, and finished goods. Maintains safe work environment by watching out for foot traffic; following standards and procedures; complying with legal regulations. Keeps reach truck operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Updates job knowledge by participating in educational opportunities. Accomplishes warehousing and organization mission by completing related results as needed. Skills/Qualifications: Safety Management Documentation Skills Equipment Maintenance Inventory Control Dependability Initiative Handles Pressure Coordination Organization Productivity Data Entry Skills We offer PTO and Holiday pay COM051 Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.