Medical Assistant - Pediatrics

$4,000 sign on bonus for external candidates For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Medical Assistant (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance. This position is located at: 6071 E Woodmen Rd Colorado Springs, CO Primary Responsibilities: Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipate the clinician's needs and carries out orders Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician Perform various medical procedures and medication administration as appropriate for their certification Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate Assist clinician with procedures as requested Ensure proper documentation of all procedures Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment Complete or assist with the completion of appropriate forms, tracking, transport, etc. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma or GED Completion of a Medical Assistant program, or relevant experience BLS certification or willing to obtain within 30 days of hire Preferred Qualifications: 1 years of experience in an ambulatory care setting as a Medical Assistant/EMT Pediatric expereince Electronic medical records (EMR) experience Experience in primary care, internal medicine or specialty care such as pediatrics, pain management, cardiology, urology, orthopedics, oncology, senior care, OBGYN, urgent care Bilingual English and Spanish Willing to travel to various OptumCare CO clinic locations as needed Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Senior Behavioral Health Care Advocate - Remote - CA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. Due to our ongoing business relationship with the County of San Diego, Optum Behavioral Solutions has an immediate need for a CA licensed Senior Care Advocate. As a Senior Care Advocate you will focus on authorizations for psychiatric and chemical dependency patients and supporting the larger Utilization Management (UM) team with data entry and questions. There are multiple clinical sub teams within UM, that work collaboratively to ensure business needs are met: Inpatient, Crisis Residential, Outpatient, Long Term Care (LTC), and Substance Use Disorder (SUD). This is primarily an administrative position with no patient contact. This position is part of a bargaining unit. This telecommute position requires working a schedule of Monday-Friday, 8:30am - 5:00pm Pacific Time. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Acquire and maintain access to the County of San Diego's electronic health record (EHR) and/or other electronic databases Based on documentation, determining appropriate levels of patient care Obtaining information from providers on authorization requests for treatment Determining if documentation meets medical necessity requirements for payment through Medicaid or the County of San Diego Managing mental health and/or SUD cases throughout the treatment episode Administering benefits and reviewing treatment documentation Coordinating benefits and transitions between various areas of care Identifying ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas Data entry of clinical documentation submitted into the County's Electronic Health Record or Designated Database Assist other teammates and/or other sub teams within Utilization Management as needed with questions, data entry, guidance, and support Monitor and oversee sub team workload and arrange coverage as needed and/or cover as needed Support implementation of any new requirements and current policies, procedures, and processes or assist in updating current processes and creation of new processes Assist leadership with projects, running reports and updates as needed Attend weekly leadership meetings Take initiative to assist other team members with their workloads and support the team Assist Supervisor with various tasks for business needs and serve as liaison with other departments Assist in interviewing, onboarding and training of new hires Ensure all work products are covered and turnaround times met for the sub team and/or the larger Utilization Management team Assist with problem resolution as needed Participate in Quality Assurance activities as needed and delegated Provide feedback to Manager or Supervisor on opportunities for improvement of the department or operations Knowledge of outcome focused clinical models and interventions in mental health and SUD Strong written and verbal communication and customer services skills Ability to work autonomously May serve as back up to other Senior Care Advocates across the larger team Serve as key point of contact for external stakeholders, providers and County staff as needed Support Access and Crisis Line as needed Model positive, professional and solution-oriented attitude Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Licensed, Master's Degreed Clinician in Psychology, Social Work, Counseling, or Marriage / Family Counseling, a Licensed Ph.D., or an RN with experience in behavioral health Licenses must be independent, active and unrestricted in the State of California 2 years of experience in mental health / behavior health environment 1 years of Leadership, Subject Matter Expert or Team Lead experience Intermediate level of computer proficiency (including MS Word/Excel/Office) and must be able to type and talk at the same time in addition to navigating a Windows environment Preferred Qualifications: Electronic Health Record experience Experience in a managed care setting Dual diagnosis experience with mental health and substance use treatment Medi-Cal system experience Experience working in an environment that requires coordination of benefits and utilization of multiple resources for patients Experience in telephonic roles Experience in Utilization Management Experience with high risk psychiatric or SUD patients working in community settings such as psychiatric inpatient, LTC, or SUD treatment Proven solid data entry and presentation skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Field Occupational Therapy Assistant Homecare Dimensions

Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. The Certified Occupational Therapy Assistant (COTA), contracted or employed through the Organization is responsible for implementation of standards of care for occupational therapy services and for adherence to all conditions outlined in the personnel services agreement. The COTA administers medically prescribed occupational therapy services under the supervision of an Occupational Therapist (OT) for patients suffering from injuries or muscle, nerve, joint and bone diseases, to restore function, relieve pain, and to prevent disability. The COTA ensures quality and safe delivery of care in compliance with all applicable laws, rules, regulations and policies under the care plan established by the OT. Primary Responsibilities: Provide occupational therapy services to patient according to a written Plan of Care established by an OT through the orders of a physician. This may include, but will not be limited to: a. Performing occupational therapy treatment Instructing patients and/or families/caregivers in the use and care of therapeutic appliances Reports to supervising OT and physician patient's reaction to treatment or changes in condition Instructs other personnel and/or family caregiver members in certain phases of occupational therapy with which they may work with a patient, as well as instructing them as to the goals of the occupational therapy program for the patient by participating in case conferences Prepares and submits clinical notes based on the attainment of goals Participates in discharge planning for patient Provide in-service education related to occupational therapy to Agency personnel as needed Participates in peer consultation process Maintains contact/communication with other personnel involved in the patient's care to promote coordinated, efficient care Maintains a productivity standard of 27-32 visits per week Maintain clinical competency in physical therapy practice and theory including maintaining required continuing education and supervision hours as specified by state licensing board Adheres to the Agency's Standard Operating Procedures as it relates to the submission of documentation Fits, adjusts, and trains patients in use and care of orthopedic braces, prostheses and supportive devices such as crutches, canes, walkers, and wheelchairs Advises and consults with patients and caregivers Recognizes and reports life threatening situations and responds appropriately Exhibits professionalism and is courteous with all patients, physicians and co-workers Demonstrates knowledge and observance of the Patient's Bill of Rights and Notice of Privacy Practices Follows all infection control standard precautions and safety guidelines/standards as per agency policy Participates in educational programs and all required in-service programs to maintain comprehensive home care knowledge base, as assigned by supervisor Complies with all Homecare Dimensions, Inc. Agency's policies and procedures. Promotes and maintains an agency environment that is in compliance with federal, state, and local regulatory agencies. Participates in the agency's endeavors for accreditation, licensing and professional recognition according to state, federal and/or CHAP's requirements. Participates in the Performance Improvement Program activities of the Agency's and periodic review of clinical records, as assigned Communication Communicates with the physician and supervising OT regarding patient needs and reports any changes in patient condition; obtains/receives physician's orders as required Communicates with community health related personnel to coordinate the Plan of Care Coordinates services and schedules with the Clinical Team Manager (CTM), supervising OT, and Clinical Team Coordinator (CTC/Scheduler) to include recommendations for additional home health care services for patients within 1 business day of identifying need Documents all communications with the patient, family, physician, other disciplines, and appropriate others as indicated on communication notes Additional Duties Participates in on-call duties within the on-call rotation schedule, to include weekends as assigned Ensures arrangements for equipment and other necessary items and services are available Maintains a daily patient case load and point of care documentation levels as per Agency standards Demonstrates personal responsibility with regard to attendance and punctuality Maintains privacy and confidentiality with regard to all patient, staff and Agency information Demonstrates flexibility, enthusiasm and willingness to cooperate while working with others or in place of others, as necessary Expresses verbal and written communication in a clear, positive and collaborative manner Ensures that time off is entered I the timecard timely Promotes the Agency's image by adhering to the Agency Dress Code At a minimum, performs quarterly chart audits discipline specific Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associates or bachelors degree which meets requirements to sit for examination to practice as a Certified Occupational Therapist Assistant registered with the National Registration Examination of the American Occupational Therapy Association Possess an active unrestricted State of Texas license to practice as a Certified Occupational Therapy Assistant Maintain current CPR certification 2 years of appropriate experience as a occupational therapy assistant Demonstrates thorough knowledge of current Occupational Therapy professional standards of care, and state and federal regulations Demonstrate excellent observation, verbal and written communication and organization skills Experience working with an EMR application Proven ability to define problem, collect data, establish facts, interpret an extensive variety of technical, medical, regulatory instruction and deal with numerous issues to draw a valid conclusion Proven ability to endure prolonged or considerable walking or standing; lift position or transfer patients in a proximate location; lift supplies and equipment; perform reaching, stooping, bending, kneeling or crouching. Visual acuity and hearing, functional or corrected, to perform required job duties Proven to comply with accepted professional standards and practices Proven basic computer skills to include Microsoft Word, Outlook and Other email systems Proven ability to prioritize and communicate objectives clearly Proven ability to interact productively with individuals and with multidisciplinary teams Valid Texas driver's license and maintain personal auto insurance coverage in accordance with organization requirements This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease Preferred Qualification: Community/home health experience Physical & Mental Requirements: Ability to lift up to 50 pounds (must be able to lift and transfer patients from one location to the other, if necessary) Ability to push or pull heavy objects using up to 50 pounds of force Ability to sit for extended periods of time Ability to stand for extended periods of time Ability to use fine motor skills to operate office equipment and/or machinery Ability to properly drive and operate a personal/company vehicle Ability to receive and comprehend instructions verbally and/or in writing Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24.00 - $43.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Our office is located at 1420 S Central Ave., Glendale CA 91204. Primary Responsibilities: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration Properly identifies the patient to ensure medical record numbers are not duplicated Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified Identify all forms requiring patient/guarantor signature and obtain signatures Ensures all required documents are scanned into the appropriate system(s) Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.) Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related role 2 years of experience in understanding insurance policies and procedures, both commercial and government 1 years of experience in requesting and processing financial payments 1 years of experience working in medical terminology Intermediate level of computer proficiency Ability to work shift times of 4:00 PM - 2:30 AM, 6:00 PM - 4:30 AM, and 8:00 PM - 6:30 AM per business need Ability to work on-site at our Emergency Department at 1420 S Central Ave., Glendale CA 91204 Preferred Qualifications: Experience with MS4 and Cerner Knowledge of charity care programs as well as the various government and non-government programs Strong knowledge of both government and commercial insurances Bilingual fluency PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 to $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Our office is located at 1420 S Central Ave., Glendale CA 91204. This position will be in the Admitting Department. This role will require the need to work Monday - Friday - 12 PM - 8:30 PM Primary Responsibilities: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration Properly identifies the patient to ensure medical record numbers are not duplicated Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified Identify all forms requiring patient/guarantor signature and obtains signatures Ensures all required documents are scanned into the appropriate system(s) Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.) Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process As patients require admissions, Transfers and or Discharges at the facility location. With the understanding to teamwork and support that may require modification to meet those needs Supports clinical bed management duties by ensuring system updates have been made in required IT systems for Admits, Transfers and Discharges, meeting 5-minute performance standard Corrects registration edits and demographic updates as required when changing patient status Conduct Insurance Eligibility / Benefit Verification via web-based tools and as necessary by phone Supports registration activities by printing necessary documentation (i.e., face sheets, patient armbands, and etc.), coordinating production with the facility caring for the patient Provides fax, phone, or electronic notification to payers of patient admissions and upgrades. Identifies issues in need of escalation to corporate Financial Clearance staff and / or facility financial specialists (i.e., Financial Clearance and / or Financial Counseling staff) Maintains up-to-date knowledge of specific registration requirements for all areas, including Inpatient and Outpatient Registration Services Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. Communicates with the facility or providers when necessary to clarify or obtain additional patient information When necessary, escalates accounts to appropriate facility Patient Registration leadership staff Comply with HIPPA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma/GED 3 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related role 3 years of experience with insurance - Medicare Medi-Cal, and Commercial 1 years of experience in requesting and processing financial payments 1 years of experience working in medical terminology Advanced level of computer proficiency Ability to work on-site at our Admitting Department at 1420 S Central Ave., Glendale CA 91204 Preferred Qualifications: Knowledge of charity care programs as well as the various government and non-government programs Experience with MS4 and Cerner Bilingual fluency (Armenian and Spanish) Strong knowledge of both government and commercial insurances Soft Skill: Thorough understanding of insurance policies and procedures PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Medical Assistant MA South McKinney Texas

Opportunities at WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together . The Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice delegated by, and under the supervision of, a provider (TX) or physician (FL). Positions in this function organizes the clinical environment and provides support in patient care situations. Support includes but is not limited to assisting physicians and nursing personnel, including those skills listed under Job Functions below along with various other procedures under the direct supervision and responsibility of a medical provider. The MA assists in identifying patient needs or problems and communicating data to the provider or other members of the clinical team. The MA delivers quality customer service. Ensures policy and procedures are followed including infection control, privacy and confidentiality. Completes mandatory training. Primary Responsibilities: Performs all duties within the scope of a Medical Assistant's practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication, performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs Performs quality control checks on equipment Prepares and sterilizes medical equipment using the autoclave Rooms patients according to policy and procedures, prepares patient for examination Records patient care documentation in the medical record accurately and in a timely manner Coordinates patient care as directed by physicians, company standards and policies Respects patient confidentiality at all times and treats patients with courtesy and respect Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments Practices standard infection control precautions Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge Supports and follows Standard Delegation of Orders (SDO) Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment. Medical Assistants who are hired prior to receiving their certification are expected to perform at the same level as a "certified" Medical Assistant Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire Proven knowledge of medical terminology Basic computer literacy including basic Word, Excel, Outlook and EMR systems Proven ability to react calmly and effectively in emergency situations This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease Preferred Qualifications: 1 years of experience as a Medical Assistant Proven knowledge of ICD-10 and CPT coding Proven good communication and customer service skills Bilingual in Spanish Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Telehealth PA or NP - Supporting Military Readiness - 7am - 5pm Friday - Monday Schedule - Remote

Explore opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together. The Optum Serve Physician Assistant or Nurse Practitioner provides clinically competent delivery of quality virtual medical care services required during Optum Serve operations. The PA or NP is responsible for providing clinically competent medical care services, within their scope of practice. The PA or NP working remotely on behalf of Optum Serve is responsible for safe patient care and ensuring adherence to all Optum Serve Policies and Procedures. All PA or NP shall meet the qualifications for their specialty and perform essentially the same functions, within the scope of acceptable standards for their technical professional discipline, as those required by DoD or government service technical professionals of similar experience and in similar duty assignments. This position works in collaboration with other providers as well as other team members of the healthcare team to complete Virtual health assessments in non-traditional healthcare settings. This provider is responsible for virtual patient triage, assessments, and referrals of all presenting patients to Optum Serve Telehealth. Seeking to hire PAs or NPs who reside or hold licensure in the following states with ability to obtain multiple state licenses per regional assignment: KS, OR, AR, AK, IA, ME, KY, CT, NH, WV, DE, MT, ID, SD, NM, RI, ND, VT, WY, WY, NE The schedule for this position is Friday, Saturday, Sunday and Monday from 7 am - 5 pm CST. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: This role is entirely remote and requires working in a non-traditional clinical setting. It is also (virtually) customer-facing with high expectations for operational excellence. The noise level is moderate and there is no risk of exposure to infectious diseases and blood-borne pathogens. Hours may vary based on location, patient volume, and business needs. This list of essential functions is not exhaustive and may be supplemented and changed as necessary. Excellent critical thinking, problem solving, verbal and written communication skills, in addition to patience and a high-level of customer service to all patients and fellow staff Always acts professionally with minimal supervision as a representative of Optum Serve Possesses solid organizational skills and the ability to prioritize, solve moderately complex problems while working both independently and collaboratively with others Maintains compliance with Optum Serve and Federal, State, and Local regulatory, contractual, and organizational guidelines including HIPAA as outlined in training and policies/procedures, quality assurance and improvement processes Organizes workload, sets priorities, completes assignments in a timely manner and utilizes resources appropriately while complying with organizational standards Dedicated to building rapport with team members, internal and external customers, and management team by demonstrating a solid customer service orientation and a continuous positive image of Optum Serve Is punctual for work attendance and abide by work schedule Practices within mandated scope of licensure/certification Provide excellent patient care within the scope of PA or NP credentialed privileges Analyze and interpret histories, symptoms, physical findings, and diagnostic information Maintain complete and detailed records of patients' plans of care, documenting care within an appropriate time frame Conduct virtual medical assessment Ensure appropriate follow-ups for all referrals Ensure patient assessments are being carried out as per site guidelines Manage new medical problems and appropriate follow-up on any ongoing medical problems Perform other duties as assigned by Leadership Apply proper patient identification practice and HIPPA compliance Provide virtual support in emergent situations to patients who have medical needs while waiting for emergency response team Remain up to date on all contract requirements This list of essential functions is not exhaustive and may be supplemented and changed as necessary Emergency Response: Responsible for assessment of patient's emergent needs in a nontraditional setting Attune assessment and critical thinking skills to ensure appropriate care can be delivered safely and within the scope of capabilities of the available resources Skilled in emergency response Mental Demands: Reading, writing, attention to detail, confidentiality, problem-solving, ad hoc decision-making skills, math skills, reasoning skills, oral communication, written communication, customer contact, multiple concurrent tasks, stress management skills, interpersonal skills, ability to work independently with minimal supervision. Physical Demands: Handling (holding, grasping, turning, or otherwise working with the hand or hands), fingering (picking, pinching, fine manipulation), sitting, standing and speaking for long periods of time, and walking. Seeing and hearing alarms and settings responding according to training and procedures. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Degree from an accredited university in a Physician Assistant Program or Master's Degree from an accredited university in a Nurse Practitioner program Valid and unrestricted professional PA or NP license in the state which you reside Ability to apply for 10 additional assigned state licensures within 2 weeks of hire date Collaborative physician agreement if applicable based on state scope of practice regulations 1 years as a PA or NP in a clinical environment including oversight of ancillary and clinical staff and caring for adults Experience conducting assessments on wide variety of acute/chronic conditions Proven experience utilizing electronic health record (EHR) platforms to document, review, and manage patient information Proven excellent interpersonal and problem-solving skills Ability to work one or more of the listed schedule requirements including one weekend rotation per month Preferred Qualifications: Multiple licensures preferably in one or more of the following states with ability to obtain multiple state licenses per regional assignment: KS, OR, AR, AK, IA, ME, KY, CT, NH, WV, DE, MT, ID, SD, NM, RI, ND, VT, WY, WY, NE 2 years clinical experience in a health care delivery system VA and/or military experience Experience working in a Virtual setting Experience working in a call center environment, handling a high volume of calls and performing repetitive tasks while maintaining quality and productivity standards Proven leadership experience including the ability to supervise, coach and develop staff using excellent interpersonal and communication skills Familiarity with government forms and documentation Excellent computer skills in Microsoft Office and database experience Proven excellent written and verbal communication skills Proven excellent social and therapeutic communications skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Compensation for this specialty generally ranges from $113,000 - $173,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Medical Assistant

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Medical Assistant (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance. This position is located at: 6340 Barnes Rd Colorado Springs CO Primary Responsibilities: Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipate the clinician's needs and carries out orders Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician Perform various medical procedures and medication administration as appropriate for their certification Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate Assist clinician with procedures as requested Ensure proper documentation of all procedures Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment Complete or assist with the completion of appropriate forms, tracking, transport, etc. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma or GED Completion of a Medical Assistant program, or relevant experience BLS certification or willing to obtain within 30 days of hire Preferred Qualifications: 1 years of experience in an ambulatory care setting as a Medical Assistant/EMT Pediatric experience Electronic medical records (EMR) experience Experience in primary care, internal medicine or specialty care such as pediatrics, pain management, cardiology, urology, orthopedics, oncology, senior care, OBGYN, urgent care Bilingual English and Spanish Willing to travel to various OptumCare CO clinic locations as needed Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.00 - $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Associate Patient Care Coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Our office is located at 1420 S Central Ave., Glendale CA 91204. Primary Responsibilities: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration Properly identifies the patient to ensure medical record numbers are not duplicated Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified Identify all forms requiring patient/guarantor signature and obtain signatures Ensures all required documents are scanned into the appropriate system(s) Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.) Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related role 2 years of experience in understanding insurance policies and procedures, both commercial and government 1 years of experience in requesting and processing financial payments 1 years of experience working in medical terminology Intermediate level of computer proficiency Ability to work shift times of 4:00 PM - 2:30 AM, 6:00 PM - 4:30 AM, and 8:00 PM - 6:30 AM per business need Ability to work on-site at our Emergency Department at 1420 S Central Ave., Glendale CA 91204 Preferred Qualifications: Experience with MS4 and Cerner Knowledge of charity care programs as well as the various government and non-government programs Strong knowledge of both government and commercial insurances Bilingual fluency PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 to $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO, RED

Phlebotomist Per Diem

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under general supervision, the Phlebotomist Per Diem will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Phlebotomist Per Diem will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care. Schedule: Office is open seven days a week, 365 days a year. Minimum of one day per week, not to exceed 960 hours per year. Monday through Sunday, between 7:00 a.m. and 7:00 p.m. PST. Final schedule will be determined by the manager upon hire. Location: 904 7TH Ave., Seattle, WA 98104 (laboratory) This is the main office; you will be required to travel 100% of the time to the other Optum Draw Satellites Primary Responsibilities: Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly Maintain a clean, safe, and efficient work environment Process and prepare specimens for testing and transport Troubleshoot and resolve issues related to specimen collection, testing, and equipment Give proper patient collection instructions (i.e. urine collection, stool collection, etc.) Instruct patients in post-phlebotomy care Properly dispose of bio-hazardous and sharps materials Obtain specimens for microbiology testing Perform electrocardiograms (EKGs) and other miscellaneous services Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies Always follow the venipuncture standard of work (SOW) Always follow the processing standard of work (SOW) including positive identification of all patient specimens Perform waived and moderate complexity laboratory testing: Performs both waived and moderate complexity laboratory testing, including microscopy Maintain accurate records of patient information, test results, and laboratory procedures Perform quality control and calibration procedures to ensure the accuracy and reliability of test results Participate in quality assurance and quality control activities including proficiency testing Always follow the resulting standard of work (SOW) Always follow the processing standard of work (SOW) Participate in competency assessment Follow The Optum Clinic lab procedures and guidelines Follow the Calling Critical Value policy Customer Experience: Interact with patients and healthcare providers in a professional and compassionate manner While registering patients, always follow the reception standard of work (SOW) Problem solve efficiently and promptly Locate missing lab orders and specimens Competent and efficient phone skills Duties integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies Attends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner Completion of a Phlebotomy Certificate program through an accredited school BLS (AHA) certification is required or obtained within the first 30 days of employment 1 years of experience in excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others and as well within the team environment 1 years of computer proficiency experience with Microsoft Office and demonstrates solid computer skills Ability to have reliable transportation and travel 100% of the time to the other draw locations within Optum Optum- Madison 904 7 th Ave, (Second Floor Laboratory) Seattle WA 98104 -Main Office Optum-Ballard 1448 NW Market St., Ste. 200, Seattle, WA 9810 Optum-Northgate Plaza 9709 3rd Ave. NE, Seattle, WA 98115 Ability to work one day per week not to exceed 960 hours per year Able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required Ability to abide by the code of conduct per Optum/UHG Preferred Qualifications: 2 years of blood draw experience 2 years of blood draw experience, Knowledge of laboratory information systems and electronic medical record Documented training program to include all elements of CLIA regulation 42CFR493.1423 Experience performing EKG's and accurately determine acceptable readings Knowledge of medical terminology, anatomy and physiology Knowledge of laboratory information systems and electronic medical record Demonstrated solid organizational and time management skills Proven ability to maintain a clean, safe, and efficient work environment Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients Thorough understanding of phlebotomy techniques, procedures, and safety protocols Knowledge of common safety hazards and precautions to establish a safe work environment Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting Familiarity with EKG procedures and acceptable results Demonstrated attention to detail and accuracy Understanding of HIPAA regulations and compliance standards Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to acclimate working on a small or large team Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Physical and Mental Demands: Employees must meet the physical and mental demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Physical Demands: Must be able to frequently stand and walk from place to place for long periods with intermittent breaks Must be able to run during an emergency Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls, and medical or office equipment Must be able to repeat the same movements frequently Must be able to make quick, precise adjustments to machine controls and move arms and legs quickly Must speak clearly so listeners can understand and be able to understand the speech of another person Must be able to hear sounds and recognize the difference between them Must have a level of visual acuity to see details of objects from near and far, see differences between colors, shades, and brightness, and determine the distance between objects. May have periods of prolonged sitting in connection with telephone or computer usage Must be able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting 50 pounds and carrying up to 24 pounds may be required Must be able to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out Must be able to move two or more limbs together while remaining in place Must be able to coordinate the movements of several body parts, such as arms and legs, while the body is moving Must demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath Must be able to keep or regain the body's balance or stay upright when in an unstable position Typical Working Conditions: The work environmental characteristics described here represent those employee encounters while performing the job's essential functions Can have frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment. Interaction with others is busy, constant, and occasionally interruptive. Typical office conditions and noise levels are usually quiet. Work may be demanding at times. It may require the ability to work irregular hours Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. RPO RED

Senior Behavioral Health Care Advocate - Remote - CA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. Due to our ongoing business relationship with the County of San Diego, Optum Behavioral Solutions has an immediate need for a CA licensed Senior Care Advocate. As a Senior Care Advocate you will focus on authorizations for psychiatric and chemical dependency patients and supporting the larger Utilization Management (UM) team with data entry and questions. There are multiple clinical sub teams within UM, that work collaboratively to ensure business needs are met: Inpatient, Crisis Residential, Outpatient, Long Term Care (LTC), and Substance Use Disorder (SUD). This is primarily an administrative position with no patient contact. This position is part of a bargaining unit. This telecommute position requires working a schedule of Monday-Friday, 8:30am - 5:00pm Pacific Time. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Acquire and maintain access to the County of San Diego's electronic health record (EHR) and/or other electronic databases Based on documentation, determining appropriate levels of patient care Obtaining information from providers on authorization requests for treatment Determining if documentation meets medical necessity requirements for payment through Medicaid or the County of San Diego Managing mental health and/or SUD cases throughout the treatment episode Administering benefits and reviewing treatment documentation Coordinating benefits and transitions between various areas of care Identifying ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas Data entry of clinical documentation submitted into the County's Electronic Health Record or Designated Database Assist other teammates and/or other sub teams within Utilization Management as needed with questions, data entry, guidance, and support Monitor and oversee sub team workload and arrange coverage as needed and/or cover as needed Support implementation of any new requirements and current policies, procedures, and processes or assist in updating current processes and creation of new processes Assist leadership with projects, running reports and updates as needed Attend weekly leadership meetings Take initiative to assist other team members with their workloads and support the team Assist Supervisor with various tasks for business needs and serve as liaison with other departments Assist in interviewing, onboarding and training of new hires Ensure all work products are covered and turnaround times met for the sub team and/or the larger Utilization Management team Assist with problem resolution as needed Participate in Quality Assurance activities as needed and delegated Provide feedback to Manager or Supervisor on opportunities for improvement of the department or operations Knowledge of outcome focused clinical models and interventions in mental health and SUD Strong written and verbal communication and customer services skills Ability to work autonomously May serve as back up to other Senior Care Advocates across the larger team Serve as key point of contact for external stakeholders, providers and County staff as needed Support Access and Crisis Line as needed Model positive, professional and solution-oriented attitude Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Licensed, Master's Degreed Clinician in Psychology, Social Work, Counseling, or Marriage / Family Counseling, a Licensed Ph.D., or an RN with experience in behavioral health Licenses must be independent, active and unrestricted in the State of California 2 years of experience in mental health / behavior health environment 1 years of Leadership, Subject Matter Expert or Team Lead experience Intermediate level of computer proficiency (including MS Word/Excel/Office) and must be able to type and talk at the same time in addition to navigating a Windows environment Preferred Qualifications: Electronic Health Record experience Experience in a managed care setting Dual diagnosis experience with mental health and substance use treatment Medi-Cal system experience Experience working in an environment that requires coordination of benefits and utilization of multiple resources for patients Experience in telephonic roles Experience in Utilization Management Experience with high risk psychiatric or SUD patients working in community settings such as psychiatric inpatient, LTC, or SUD treatment Proven solid data entry and presentation skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Senior Behavioral Health Care Advocate - Remote - CA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. Due to our ongoing business relationship with the County of San Diego, Optum Behavioral Solutions has an immediate need for a CA licensed Senior Care Advocate. As a Senior Care Advocate you will focus on authorizations for psychiatric and chemical dependency patients and supporting the larger Utilization Management (UM) team with data entry and questions. There are multiple clinical sub teams within UM, that work collaboratively to ensure business needs are met: Inpatient, Crisis Residential, Outpatient, Long Term Care (LTC), and Substance Use Disorder (SUD). This is primarily an administrative position with no patient contact. This position is part of a bargaining unit. This telecommute position requires working a schedule of Monday-Friday, 8:30am - 5:00pm Pacific Time. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Acquire and maintain access to the County of San Diego's electronic health record (EHR) and/or other electronic databases Based on documentation, determining appropriate levels of patient care Obtaining information from providers on authorization requests for treatment Determining if documentation meets medical necessity requirements for payment through Medicaid or the County of San Diego Managing mental health and/or SUD cases throughout the treatment episode Administering benefits and reviewing treatment documentation Coordinating benefits and transitions between various areas of care Identifying ways to add value to treatment plans and consulting with facility staff or outpatient care providers on those ideas Data entry of clinical documentation submitted into the County's Electronic Health Record or Designated Database Assist other teammates and/or other sub teams within Utilization Management as needed with questions, data entry, guidance, and support Monitor and oversee sub team workload and arrange coverage as needed and/or cover as needed Support implementation of any new requirements and current policies, procedures, and processes or assist in updating current processes and creation of new processes Assist leadership with projects, running reports and updates as needed Attend weekly leadership meetings Take initiative to assist other team members with their workloads and support the team Assist Supervisor with various tasks for business needs and serve as liaison with other departments Assist in interviewing, onboarding and training of new hires Ensure all work products are covered and turnaround times met for the sub team and/or the larger Utilization Management team Assist with problem resolution as needed Participate in Quality Assurance activities as needed and delegated Provide feedback to Manager or Supervisor on opportunities for improvement of the department or operations Knowledge of outcome focused clinical models and interventions in mental health and SUD Strong written and verbal communication and customer services skills Ability to work autonomously May serve as back up to other Senior Care Advocates across the larger team Serve as key point of contact for external stakeholders, providers and County staff as needed Support Access and Crisis Line as needed Model positive, professional and solution-oriented attitude Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Licensed, Master's Degreed Clinician in Psychology, Social Work, Counseling, or Marriage / Family Counseling, a Licensed Ph.D., or an RN with experience in behavioral health Licenses must be independent, active and unrestricted in the State of California 2 years of experience in mental health / behavior health environment 1 years of Leadership, Subject Matter Expert or Team Lead experience Intermediate level of computer proficiency (including MS Word/Excel/Office) and must be able to type and talk at the same time in addition to navigating a Windows environment Preferred Qualifications: Electronic Health Record experience Experience in a managed care setting Dual diagnosis experience with mental health and substance use treatment Medi-Cal system experience Experience working in an environment that requires coordination of benefits and utilization of multiple resources for patients Experience in telephonic roles Experience in Utilization Management Experience with high risk psychiatric or SUD patients working in community settings such as psychiatric inpatient, LTC, or SUD treatment Proven solid data entry and presentation skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.