Program Manager

Full-time, Exempt | 40 hours/week | BenefitsReports to: Director of Programs Position Summary The Program Manager provides day-to-day leadership, supervision, guidance, and support to Advocates and coordinates the routine operation and administration of assigned programs at The Arc ADE. The Program Manager is the primary supervisor of Advocates and is responsible for workload management, staff performance, coverage, case consultation, documentation, consistency, and implementation of established program procedures and expectations. Working under the direction of the Director of Programs, the Program Manager translates department-level priorities and procedures into day-to-day practice. The Manager has authority to make routine supervisory and operational decisions within established organizational policies, program procedures, approved resources, and Director-established priorities, and brings significant concerns or decisions requiring higher-level review to the Director of Programs. The Program Manager works collaboratively with the Systems Engagement Coordinator and other staff when changes in the IDD or special education systems affect advocacy practice, staff education, or recurring issues identified through direct services. The Systems Engagement Coordinator reports directly to the Director of Programs. Qualifications 8 years of experience in human services, social work, nonprofit management, public administration, education, business administration, or a related field. Experience with IDD preferred. 5 years of experience supervising, supporting, or developing staff, including providing direction, setting expectations, monitoring performance, and promoting professional growth. Demonstrated experience in advocacy, human services, disability services, guardianship, case management, nonprofit services, or a related field. Knowledge of, or demonstrated ability to develop an understanding of, issues affecting people with intellectual and developmental disabilities and their families, including advocacy, inclusion, self-determination, guardianship, special education, and access to community-based supports and services. Ability to manage day-to-day staff workload, priorities, coverage, documentation, and program responsibilities while maintaining consistency and accountability. Strong coaching, problem-solving, decision-making, and conflict-resolution skills, with the ability to exercise sound judgment and recognize when matters require Director involvement. Ability to provide consistent guidance to staff, reinforce established procedures and expectations, and support professional judgment without unnecessarily limiting staff autonomy. Strong interpersonal and communication skills, including the ability to communicate effectively with individuals receiving services, families, staff, and community partners. Ability to support quality-improvement, compliance, documentation, and program-monitoring activities with accuracy and attention to detail. Proficiency with standard workplace technology and the ability to learn and effectively use organizational databases, reporting systems, and other technology required for the position. Commitment to The Arc ADE’s mission and values and to promoting dignity, choice, inclusion, equity, independence, self-determination, and full community participation for people with intellectual and developmental disabilities. Responsibilities Provide day-to-day supervision, coaching, case consultation, performance feedback, and professional development support to Advocates. Establish clear expectations, priorities, workload assignments, and performance standards in alignment with direction from the Director of Programs. Coordinate the daily operation of individual advocacy, self-advocacy, guardianship, and other assigned programs. Monitor Advocate workload, responsiveness, documentation, follow-through, service quality, and compliance, and address routine performance or operational concerns. Support Advocates in providing effective, person-centered services that promote dignity, rights, inclusion, independence, self-determination, and community participation. Provide guidance on complex advocacy situations and determine when concerns require escalation to the Director of Programs. Support the daily operation and continuity of the Guardianship Program, including serving as a credentialed guardian agent when assigned and appropriate. Monitor program records, required contacts, reports, data, and documentation for accuracy, timeliness, quality, and compliance. Use internal data and reporting systems to identify trends, workload patterns, service needs, and opportunities for quality improvement. Coordinate staff coverage, workload distribution, and routine operational needs to support consistent service delivery. Identify recurring systems barriers, practice issues, or emerging concerns and communicate them to the Director of Programs and Systems Engagement function as appropriate. Implement established program procedures, standards, workflows, training, and operational changes. Collaborate with the Systems Engagement Coordinator, leadership, staff, service providers, families, courts, and community partners as appropriate. Keep the Director of Programs informed of significant staffing, advocacy, guardianship, compliance, safety, capacity, or program concerns. Make routine supervisory and operational decisions within established policies and escalate higher-risk, policy-level, personnel, legal, ethical, or organizational issues appropriately. Contribute to program evaluation, internal reviews, quality-improvement efforts, staff onboarding, and organizational initiatives. Perform other duties consistent with the scope and level of the position. Benefits: 401(k)401(k) matchingDental insuranceEmployee assistance programFlexible spending accountHealth insuranceLife insurancePaid time offRetirement planVision insurance Salary: . Date posted: 10/19/2026

Caregiver

Description & Requirements If you would like more information about our company, you can visit our website here: Who We Are - CDWI This is a heartwarming opportunity for compassionate providers who love making a difference! We work with members throughout Wisconsin to find providers that fit each of their needs. Our goal is to help individuals be in more control of their own supports and to have a say in who is assisting them. This helps them to stay in their own homes as long as possible. Caregiver Location: West Bend, WI Pay Rate: $16.32 per hour Schedule: Monday-Friday, 5-6 hours per day Position Overview We are seeking a compassionate, patient, and energetic Caregiver to provide one-on-one support for an individual in West Bend, Wisconsin. This role is ideal for someone who prioritizes safety, enjoys staying active outdoors, and is committed to making a positive difference in someone's daily life. The individual enjoys spending time outside and staying active. They live on a family apple orchard property and love visiting parks, hiking trails, and other outdoor locations. The ideal caregiver will be comfortable keeping pace with an active individual and encouraging meaningful community engagement. Responsibilities • Provide supervision and support during community outings and outdoor activities. • Assist with transportation and participation in activities such as walks, parks, and hiking trails. • Support personal care needs, including toileting assistance. • Provide reminders and guidance for proper hygiene, including handwashing and cleanup after toileting. • Encourage independence while providing appropriate support and redirection when needed. • Maintain a safe environment at all times. • Build a positive, respectful relationship while supporting daily routines and activities. Qualifications • Previous caregiving experience is preferred but not required. • Strong commitment to safety and quality care. • Patient, dependable, and compassionate personality. • Comfortable working with individuals who may be resistant to directions or frequently respond with "no" as part of their communication style. • Able to remain calm and not take challenging words or behaviors personally. • Enjoys being active and spending time outdoors. • Ability to walk for extended periods and keep up with an energetic individual. • Reliable transportation and punctual attendance. If you need additional support, please connect with: [email protected] For questions or other inquiries, feel free to email us at [email protected] For more opportunities, visit our Facebook Page: CDWI Facebook You can also complete this form to be contacted regarding other opportunities in your area: https://forms.office.com/r/bNA70UHRTF *If hired, Consumer Direct Care Network (CDCN) will not be your legal employer on record. If hired by a Member or their Managing Party, your legal employer on record would be the Member. CDCN’s role is to assist the Member or Managing Party in recruiting a Direct Care Worker. The Member or Managing Party has the sole authority to hire or dismiss any potential Direct Care Worker. Base Min. $ 16.32 Base Max. $ 16.32 Salary: . Date posted: 10/19/2026

Respite Provider

Description & Requirements If you would like more information about our company, you can visit our website here: Who We Are - CDWI This is a heartwarming opportunity for compassionate providers who love making a difference! We work with members throughout Wisconsin to find providers that fit each of their needs. Our goal is to help individuals be in more control of their own supports and to have a say in who is assisting them. This helps them to stay in their own homes as long as possible. Respite Provider Needed (Part-Time) - Boyceville, WI We’re seeking a fun, reliable respite provider for a boy who enjoys singing, music, playing catch, and jumping on the trampoline. In this role, you’ll offer dedicated one-on-one support focused on emotional regulation, safe supervision, and consistent, structured care in a warm and encouraging setting. This is a great role for someone who enjoys being active, playful, and supportive while providing safe supervision and structure. Pay: • $14.13/hour • $207.45/day (Weekends) Schedule: Mainly weekends occasional weekday hours Location: Respite may take place in the client’s home, the provider’s home, or in the community Job Duties (Respite Supports) Responsibilities include: • Safe supervision and support during activities at home or in the community • Engaging play (music time, outdoor play, catch, trampoline time, etc.) • Assisting with toileting as needed • Meal preparation/snacks • Light housekeeping related to the child’s care (tidying up after activities/meals) Requirements Applicants must have: • Valid driver’s license • Reliable vehicle • Current auto insurance Preferred (a plus, not required): • Experience supporting children with behavioral needs • Background in caregiving, childcare, paraprofessional work, education, or similar Ideal Candidate You might be a great fit if you are: • Patient, kind, and dependable • Comfortable providing structure and calm support • Energetic and enjoy interactive play • Safety-minded and able to redirect behavior positively If you love music, play, and making a positive impact on a child’s day, this role is a perfect fit. If you need additional support, please connect with: [email protected] For questions or other inquiries, feel free to email us at [email protected] For more opportunities, visit our Facebook Page: CDWI Facebook You can also complete this form to be contacted regarding other opportunities in your area: https://forms.office.com/r/bNA70UHRTF *If hired, Consumer Direct Care Network (CDCN) will not be your legal employer on record. If hired by a Member or their Managing Party, your legal employer on record would be the Member. CDCN’s role is to assist the Member or Managing Party in recruiting a Direct Care Worker. The Member or Managing Party has the sole authority to hire or dismiss any potential Direct Care Worker. Base Min. $ 14.13 Base Max. $ 14.13 Salary: . Date posted: 10/19/2026

Caregiver

Description & Requirements If you would like more information about our company, you can visit our website here: Who We Are - CDWI This is a heartwarming opportunity for compassionate providers who love making a difference! We work with members throughout Wisconsin to find providers that fit each of their needs. Our goal is to help individuals be in more control of their own supports and to have a say in who is assisting them. This helps them to stay in their own homes as long as possible. Day Time Caregiver Location: West Bend, WI Pay Rate: $16.32 per hour Schedule: Monday-Friday, 5-6 hours per day Position Overview We are seeking a compassionate, patient, and dependable Caregiver to provide one-on-one support for an individual in West Bend, Wisconsin. This position is ideal for someone who enjoys being active in the community, participating in creative activities, and helping others maintain independence while ensuring their health and safety. The individual enjoys shopping, arts and crafts, and spending time out in the community. They are very active, enjoy walking, and can move at a fast pace. The ideal caregiver will be energetic, attentive, and able to provide support while encouraging meaningful engagement in activities they enjoy. Responsibilities • Provide supervision and support during community outings and recreational activities. • Accompany the individual on shopping trips while assisting with budgeting, decision-making, and safe purchasing choices. • Participate in arts and crafts activities and encourage creative expression. • Support community involvement and engagement in preferred activities. • Assist with personal care needs, including toileting assistance when needed. • Provide reminders and guidance for proper hygiene, including handwashing and cleanup after toileting. • Encourage independence while providing appropriate support and redirection. • Maintain a safe environment at home and in the community. • Build a positive, respectful relationship while supporting daily routines and goals. Qualifications • Previous caregiving experience is preferred but not required. • Strong commitment to safety and person-centered care. • Patient, dependable, and compassionate personality. • Comfortable supporting individuals who may occasionally be resistant to direction or require additional encouragement. • Able to remain calm and professional during challenging situations. • Enjoys community outings, shopping, and creative activities. • Physically able to walk for extended periods and keep pace with an active individual. • Reliable transportation and punctual attendance. If you need additional support, please connect with: [email protected] For questions or other inquiries, feel free to email us at [email protected] For more opportunities, visit our Facebook Page: CDWI Facebook You can also complete this form to be contacted regarding other opportunities in your area: https://forms.office.com/r/bNA70UHRTF *If hired, Consumer Direct Care Network (CDCN) will not be your legal employer on record. If hired by a Member or their Managing Party, your legal employer on record would be the Member. CDCN’s role is to assist the Member or Managing Party in recruiting a Direct Care Worker. The Member or Managing Party has the sole authority to hire or dismiss any potential Direct Care Worker. Base Min. $ 16.32 Base Max. $ 16.32 Salary: . Date posted: 10/19/2026

Weekend Sibling Respite Care Provider

Description & Requirements If you would like more information about our company, you can visit our website here: Who We Are - CDWI This is a heartwarming opportunity for compassionate providers who love making a difference! We work with members throughout Wisconsin to find providers that fit each of their needs. Our goal is to help individuals be in more control of their own supports and to have a say in who is assisting them. This helps them to stay in their own homes as long as possible. Job Posting: Respite Care Provider Needed - Two Energetic Kids (Flexible Weekend Hours) We are seeking a compassionate, patient, and reliable Respite Care Provider to support two fun children with higher support needs in their family home. This role offers an opportunity to make a meaningful difference while engaging in energetic, fun, interactive activities with two great children. The ideal candidate will have experience working with children, particularly those with disabilities or behavioral support needs, and will be committed to creating a safe, positive, and supportive environment. Location: Eau Claire (Children's Residence) Schedule: Flexible Weekend Schedule - Up to 5Hr/Week! Compensation: $17.70/Hr About the Role: Responsibilities include general safety/elopement supervision, assisting with meals/snacks, supporting routines, and providing personal care related to toileting (Pull-Ups). The family is seeking someone who is patient, dependable, and committed to building a positive relationship with both children over time. They are open to applicants with varying levels of experience and recognize that everyone starts somewhere. Above all, they are looking for someone who is reliable, communicates effectively regarding scheduling, and is interested in becoming a trusted and consistent presence in their children's lives. About the Kids: Each child has a unique personality and set of needs: Child 1 - Is non-verbal and experience challenges with communication. When upset, he can tend to participate in "cause-and-effect" behaviors, such as dumping out a garbage can. Overall, he loves being outside, playdoh, and his blanket for calming down. Child 2 - Is generally easygoing and has been working on taking turns and advocating for her own space. She has also been working on understanding how her brother's abilities differ from her own. She enjoys puzzles and watching movies like "K-pop Demon Hunters" Ideal Candidate: Provide continuous supervision to ensure the children's safety Assist with all toileting and pull-up changes Support positive behavior strategies Engage the children in age-appropriate activities, including: Outdoor play Coloring and crafts Playdoh activities Movies Puzzles Water table play Crash pad and sensory activities Communicate regularly with the parent regarding schedules, routines, and any concerns Foster positive interactions between siblings while providing support during conflicts or moments of frustration Requirements: Experience working with children (Autism/behavioral experience is preferred) Valid driver’s license/Reliable vehicle/Auto insurance Ability to remain calm, patient, and supportive during various situations Authorized to work in the U.S. Ability to Pass a Caregiver/Criminal Background Check Interested? If you are a dependable caregiver who enjoys working with children and can provide a supportive, structured, and nurturing environment, we’d love to hear from you! If you need additional support, please connect with: [email protected] For questions or other inquiries, feel free to email us at [email protected] For more opportunities, visit our Facebook Page: CDWI Facebook You can also complete this form to be contacted regarding other opportunities in your area: https://forms.office.com/r/bNA70UHRTF *If hired, Consumer Direct Care Network (CDCN) will not be your legal employer on record. If hired by a Member or their Managing Party, your legal employer on record would be the Member. CDCN’s role is to assist the Member or Managing Party in recruiting a Direct Care Worker. The Member or Managing Party has the sole authority to hire or dismiss any potential Direct Care Worker. Base Min. $ 17.7 Base Max. $ 17.7 Salary: . Date posted: 10/05/2026

In-Home Child Respite Provider

Description & Requirements If you would like more information about our company, you can visit our website here: Who We Are - CDWI This is a heartwarming opportunity for compassionate providers who love making a difference! We work with members throughout Wisconsin to find providers that fit each of their needs. Our goal is to help individuals be in more control of their own supports and to have a say in who is assisting them. This helps them to stay in their own homes as long as possible. Job Posting: Now Hiring: Respite Provider for Fun, Creative, and Active Child We’re looking for an engaging, reliable, and compassionate Respite Provider to support a bright and energetic child who loves to learn, create, and explore! This position starts with working alongside Mom in the home to build a positive relationship and will grow into independent respite time where Mom can take breaks out of the home. Location: Chippewa Falls - Care to take place within child's home Schedule: Flexible Schedule - to be confirmed with parent in advance Preferred availability for weekends and late afternoons/evenings Compensation: $14.13/Hr Responsibilities Engage the child in fun, screen-free activities such as crafts, reading, homework help, and creative projects/activities. Be active and hands-on — think soccer, Pokémon GO adventures, rock collecting, tinkering, and imaginative play. Support the child’s independence and emotional regulation in a calm, structured way. Work with mom closely to learn child's routine and regulation styles, developing into independent care slowly giving mom valuable respite time About the Child Loves spinning flags, soccer, tinkering, building things, Pokémon, Lucas the Spider, Bluey, and Spider-Man May need gentle support or redirection during transitions or when preferred activities end Can sometimes wander off when distracted, so awareness and safety attentiveness are vital What We’re Looking For High-energy, fun, and patient Active and outdoorsy, enjoys playing and moving around Calm under pressure and compassionate in all interactions Pet friendly Qualifications: Driver’s license, reliable vehicle, and auto insurance required Must be able to pass a caregiver/criminal background check Experience working with children with unique needs Comfort with giving gentle hygiene reminders Patient, fun, and loving attitude toward children Interested? If you’re dependable, compassionate, and love creating fun, positive experiences for kids, we’d love to hear from you! If you need additional support, please connect with: [email protected] For questions or other inquiries, feel free to email us at [email protected] For more opportunities, visit our Facebook Page: CDWI Facebook You can also complete this form to be contacted regarding other opportunities in your area: https://forms.office.com/r/bNA70UHRTF *If hired, Consumer Direct Care Network (CDCN) will not be your legal employer on record. If hired by a Member or their Managing Party, your legal employer on record would be the Member. CDCN’s role is to assist the Member or Managing Party in recruiting a Direct Care Worker. The Member or Managing Party has the sole authority to hire or dismiss any potential Direct Care Worker. Base Min. $ 14.13 Base Max. $ 14.13 Salary: . Date posted: 10/05/2026

Technical Scientist - Anatomic Pathology & Cytology

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: Support and direct new test development within the clinical laboratory through new test identification, method evaluation, financial and compliance analysis, clinical and marketing impact and test implementation. Responsibilities And Duties: 40% • Provide advanced technical expertise and consultation for the assigned laboratory discipline(s) across the OhioHealth system, including Quality & Accreditation, Chemistry, Hematology, Transfusion Service, Anatomic Pathology and Point of Care Testing. • Lead and support system-wide initiatives such as analyzer validations, go-lives, middleware/connectivity upgrades, and test standardization efforts. • Collaborate with vendors, IT, and biomedical engineering on instrument performance, connectivity, and optimization. • Serve as a key resource to laboratory site leaders by providing guidance, education, and troubleshooting support while maintaining clear role delineation between system support and site operational accountability. • Develop, review, and standardize technical procedures, validation protocols, and quality documents in alignment with CAP, CLIA, and OhioHealth standards. 30% • Participate as a system point person for regulatory inspections and audits, including CAP inspections, providing preparation support, document review, and on-site technical expertise as needed. 20% • Support education and professional development for laboratory associates through formal and informal training, knowledge sharing, and technical meetings. 10% • Analyze technical, quality, and operational data to identify opportunities for improvement, risk mitigation, and best practice deployment across the system. • Contribute to strategic planning, discipline roadmaps, and future-state laboratory design in partnership with laboratory leadership. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time. Minimum Qualifications: Bachelor's Degree (Required)CAP - Board Certification - State of Ohio, CLIA - Clinical Laboratory Improvement Amendments - State of Ohio Additional Job Description: SPECIALIZED KNOWLEDGE Knowledge of laboratory methods and techniques in the area of expertise. Knowledge of regulatory requirements including CAP, CLIA, and other federal and state agencies. Work Shift: Day Scheduled Weekly Hours : 40 Department Lab Administration Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Epic Senior Systems Analyst - Beacon/ Research

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end‑user training‑related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: Degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10 years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3 years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). Seeking professionals with Beacon and Research experience and certifications. 3 years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master’s or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IS Ambulatory Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio .

Epic Senior Systems Analyst - Homecare Billing, Hospital Billing, Hospital Claims

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications to optimize clinical and operational workflows. This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure. Partners closely with operational leaders and end users to translate business requirements into reliable Epic configuration, integrations, and reporting—supporting safe patient care, efficient revenue cycle operations, and regulatory compliance while achieving Service Level Agreements (SLAs) relative to the supported applications. Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment and training in collaboration and partnership with architects, tech leads and engineers. Leads process improvement activities related to Application Management and training for Epic and related third party applications. The Senior System Analyst Epic encompasses two closely related role focus areas: Application Build and Application Training. While responsibilities are similar, emphasis may vary based on team assignment. Responsibilities And Duties: Both RolesSystem Analysis and Design: Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy. Create and maintain specifications, decision logs, and design documents for clear traceability and change control. Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives. Project Management: Manage smaller projects related to system implementations and upgrades. Strong knowledge with various project management approaches, e.g. waterfall, agile. Ability to lead project teams in project methodology. Training and Documentation: Create and maintain comprehensive documentation for system configurations and processes. Mentor junior analysts and provide guidance on best practices. Application Build RoleApplication Build, Configuration, and Deployment: Configure records, master files, and tools (e.g., profiles, rules, security classes, workflows) aligned to approved design. Maintain environment parity and adhere to change management and build naming conventions. Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence. Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades. Coordinate release management, environment moves, and downtime procedures for upgrades and patches. Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support. Manage service requests and incidents ina timely manner; meet SLAs through robust triage and root-cause analysis. Provide advanced support for (Epic, Workday, Kronos,) and other applications. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Integration and Data Management: Collaborate with interface teams on HL7, FHIR, PDFs, CCD/CCDA, and other exchange workflows. Partner with analytics teams on Clarity/Caboodle extracts, registries, and operational reporting needs. Ensure data integrity and metric definitions are consistent across modules and stakeholders. Compliance & Risk: Support regulatory readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training RoleCurriculum Management: Design and implement customized training programs aligned with organizational strategy and operational goals Oversee maintenance, enhancement, and governance of the CareConnect curriculum Ensure curriculum accuracy, consistency, and alignment with organizational priorities Incorporate learner and stakeholder feedback into ongoing curriculum improvements Oversee the build, maintenance, and readiness of training environments Ensure clear and timely communication related to system releases and upgrades Request/Incident Management: Manage end‑user training‑related requests and incidents with professionalism and efficiency Evaluate, prioritize, assign, and resolve requests within established service expectations Document incidents and resolutions to support a comprehensive knowledge base Collaborate with IT and operational partners to identify trends and implement preventative improvements Refine support processes to enhance service quality and user experience Minimum Qualifications: Bachelor's Degree Additional Job Description: degree in computer science, Information Technology, Healthcare Administration, or a related field. Minimum of 5-7 years of experience in system analysis and support within a healthcare environment. In lieu of degree, 10 years of experience in system analysis and support within a healthcare environment. SPECIALIZED KNOWLEDGE Required for Both Roles: Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). Strong requirements gathering, workflow design, and testing skills. Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation. Proven track record of managing complex projects and leading cross-functional teams. Requirements for Application Training role: Epic Training Environment Build certified and 3 years of experience 2 Epic Application Principal Trainer certifications Preferred for Application Build role: Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity). 3 years of build Epic build and configuration experience Previous experience in a leadership or supervisory role. Experience with system integration, HL7, FHIR, and interface testing. Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench). Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules). DESIRED ATTRIBUTES ITIL Foundation certification desired not required. Certifications in one or more Epic applications Experience in a large healthcare system or hospital setting. Experience with other healthcare applications and systems. Knowledge of healthcare regulations and compliance standards. Familiarity with cloud computing platforms (e.g., AWS, Azure). Experience with business intelligence and analytics tools. Advanced degree (Master’s or higher) in a related field is a plus. Work Shift: Day Scheduled Weekly Hours : 40 Department IT Revenue Cycle Join us! if your passion is to work in a caring environment if you believe that learning is a life-long process if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio .

HRIS and Operations Analyst

SALARY $88,462 - $98,779 New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration. BENEFITS We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits. LOCATION Seattle, WA (Hybrid) JOIN OUR MISSION TO END HOMELESSNESS Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, we believe everyone deserves a safe home and the opportunity to thrive. That’s why we provide long-term housing paired with on-site services that promote stability, health, and community. Our culture is rooted in dignity, respect, and shared responsibility: We practice hospitality, communicate with care, and collaborate across differences. We value lived experience, cultural responsiveness, and approaches grounded in harm reduction, trauma-informed practice, and resident choice. We look for people who are committed to safety, learning, and continuous improvement — and who bring steady, values-aligned service in moments that are complex or high-stress. ABOUT THIS ROLE The HRIS & Operations Analyst manages daily ADP Workforce Now administration, HR data integrity, leave workflows, and compliance processes supporting Plymouth Housing’s 400 employees. This role helps ensure accurate employee records, timely payroll and benefits updates, effective leave administration, and reliable reporting across the employee lifecycle. The HRIS & Operations Analyst administers FMLA, Washington Paid Family and Medical Leave (WA PFML), and Washington Labor & Industries (L&I) claims; supports regulatory reporting and audits; maintains standard operating procedures; and partners with Payroll, Compensation and Benefits, IT, and external vendors. This position provides responsive, customer-focused service while identifying opportunities to streamline total rewards operations and improve the employee experience. PRIMARY RESPONSIBILITIES Administer ADP Workforce Now, including system maintenance, security access, employee support, data validation, reporting, and routine troubleshooting. Process and verify employee lifecycle changes, including new hires, separations, transfers, title and pay changes, deductions, benefits, and leave-status updates. Conduct regular HRIS data audits, identify and correct errors, and maintain accurate records across HR, payroll, and benefits systems. Manage FMLA, WA PFML, union leave provisions, and Washington L&I claims, including documentation, tracking, communication, and return-to-work coordination. Partner with Payroll on wage compliance, terminations, leave changes, union pay provisions, and seamless payroll and benefits transitions. Complete or support required compliance reporting, including OSHA 300 logs, EEO-1 reporting, ACA reporting, benefits audits, census reporting, and carrier file feeds. Generate standard and ad hoc HRIS reports to support leadership decision-making, compliance, audits, and operational needs. Develop, maintain, and improve standard operating procedures for HRIS administration, leave management, reporting, and compliance workflows. Serve as backup support for open enrollment, vendor coordination, and other Compensation and Benefits activities. Partner with IT and cross-functional teams on system upgrades, process automation, policy updates, and other total rewards initiatives. Identify opportunities to improve HRIS workflows, strengthen data integrity, and increase operational efficiency. KNOWLEDGE, SKILLS, AND ATTRIBUTES WE NEED FROM YOU Builds trust and works respectfully with people from many backgrounds and lived experiences, contributing to safe, welcoming housing communities where residents experience dignity, choice, and belonging. Uses self-awareness and humility to communicate effectively across differences, adapt approach, and treat people with fairness and respect. Demonstrates knowledge of Washington State employment laws and compliance requirements, including WA L&I, WA PFML, wage and hour regulations, and OSHA standards. Demonstrates exceptional attention to detail and strong analytical skills when auditing data, preparing reports, maintaining records, and correcting errors. Manages competing priorities, complex workflows, confidential information, and tight deadlines in a fast-paced, unionized nonprofit environment. Communicates clearly and provides responsive, customer-focused support to employees, leaders, vendors, and cross-functional partners. Demonstrates strong organization, follow-through, process-improvement skills, and the ability to maintain accurate standard operating procedures. Builds effective partnerships across Human Resources, Payroll, IT, Finance, and external vendors to support seamless total rewards delivery. QUALIFICATIONS Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required. Five or more years of overall Human Resources experience. Three or more years of hands-on experience administering health and welfare benefits, retirement plans, and compensation programs. Experience with HRIS administration, employee data auditing, reporting, leave administration, compliance workflows, and vendor coordination. Strong employee communication and vendor-management experience. Experience working in a unionized environment strongly preferred. Nonprofit experience, including 403(b) fiduciary oversight, preferred. PHR or SHRM-CP certification preferred. CEBS certification preferred. Join us and be a catalyst for positive change! Plymouth Housing is an equal opportunity employer. We recruit, hire, train, and promote employees based on merit and business needs, and without regard to race, color, creed, religion, national origin, ancestry, citizenship or immigration status, sex (including pregnancy, gender identity, and sexual orientation), age, marital status, physical, sensory, or mental disability, honorably discharged veteran or military status, or any other status protected by applicable federal, state, or local law. Salary: . Date posted: 10/21/2026

Delivery Driver - No CDL Required

Seasonal Package Delivery Driver Join the team behind one of the most recognized logistics companies in the world. As a seasonal package delivery driver, you'll drive one of our iconic brown trucks, delivering packages to homes and businesses while providing reliable and friendly service. This is a physically active role in a fast-paced environment that combines driving, moving packages, and customer interactions. You’ll spend your day on the road and working outdoors in all weather conditions, navigating your assigned route and helping ensure packages are delivered safely and on time. Seasonal full-time package delivery drivers typically work eight to ten hours per day. Schedules vary based on operational needs and may include Monday through Friday or Tuesday through Saturday. Please Note : This is a seasonal position; schedules may vary from day to day. What you’ll need: Ability to lift, lower, and carry packages weighing up to 70 lbs. Valid driver’s license (no CDL required) in the state where you live; proof will be required to qualify Pass the DOT physical Pass a UPS driver test Excellent customer service and driving skills Ability to comply with UPS Appearance Guidelines and wear the company-provided uniform Sturdy work boots or slip-resistant shoes Authorized to work in the U.S. Additional Benefits: Excellent weekly pay Potential future career opportunities with UPS* Stay active throughout your shift Opportunity to gain experience with an industry-leading company *This is a seasonal role. A seasonal job is a great place to start at UPS. Although continued employment is not guaranteed beyond the seasonal period, many team members begin in seasonal roles and later pursue additional opportunities with UPS This job posting includes information about the minimum qualifications, including the UPS Appearance Guidelines, locations, shifts, and operations within the locations that may consider your application. An applicant or employee may request an exception, change, or accommodation for any condition of employment, including the UPS Appearance Guidelines. The base pay for this position is $30.00/hour UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Driver - Courier

Seasonal Package Delivery Driver Join the team behind one of the most recognized logistics companies in the world. As a seasonal package delivery driver, you'll drive one of our iconic brown trucks, delivering packages to homes and businesses while providing reliable and friendly service. This is a physically active role in a fast-paced environment that combines driving, moving packages, and customer interactions. You’ll spend your day on the road and working outdoors in all weather conditions, navigating your assigned route and helping ensure packages are delivered safely and on time. Seasonal full-time package delivery drivers typically work eight to ten hours per day. Schedules vary based on operational needs and may include Monday through Friday or Tuesday through Saturday. Please Note : This is a seasonal position; schedules may vary from day to day. What you’ll need: Ability to lift, lower, and carry packages weighing up to 70 lbs. Valid driver’s license (no CDL required) in the state where you live; proof will be required to qualify Pass the DOT physical Pass a UPS driver test Excellent customer service and driving skills Ability to comply with UPS Appearance Guidelines and wear the company-provided uniform Sturdy work boots or slip-resistant shoes Authorized to work in the U.S. Additional Benefits: Excellent weekly pay Potential future career opportunities with UPS* Stay active throughout your shift Opportunity to gain experience with an industry-leading company *This is a seasonal role. A seasonal job is a great place to start at UPS. Although continued employment is not guaranteed beyond the seasonal period, many team members begin in seasonal roles and later pursue additional opportunities with UPS This job posting includes information about the minimum qualifications, including the UPS Appearance Guidelines, locations, shifts, and operations within the locations that may consider your application. An applicant or employee may request an exception, change, or accommodation for any condition of employment, including the UPS Appearance Guidelines. The base pay for this position is $30.00/hour UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.