Quality Site Manager

Job Description Job Description Quality Site Manager Location: Reno, NV Employment Type: Full-Time Reports To: Operations Manager Overview Vayan Group is seeking a Quality Site Manager to oversee day-to-day quality operations, inspection coordination, and customer relations at key automotive and manufacturing locations across the U.S. This role combines hands-on technical expertise with leadership and project management , ensuring all inspection and containment activities meet customer and Vayan Group quality standards. The position involves frequent travel to customer sites to support product launches, conduct audits, and lead quality teams in fast-paced manufacturing environments. If you’re a driven leader who thrives on accountability, teamwork, and precision—this is your opportunity to join a rapidly growing, quality-driven organization. Key Responsibilities Leadership & Site Management Lead all on-site operations , including inspection, containment, and quality support activities. Supervise and mentor a team of inspectors and team leads across multiple shifts. Coordinate staffing, scheduling, and daily priorities to meet customer and project needs. Enforce Standardized Work Instructions (SWI) , 5S , and safety practices across all operations. Maintain compliance with ISO 9001 and customer-specific quality standards. Monitor and report on key performance metrics (KPI, scrap, rework, productivity). Quality & Technical Execution Perform and oversee dimensional inspections using precision tools such as calipers, pin gauges, micrometers, and height gages. Review and approve AS9102 First Article Inspection (FAI) reports for machined parts and assemblies. Interpret blueprints, technical drawings, and engineering specifications to ensure product conformity. Conduct and document Layered Process Audits (LPAs) , process validations, and corrective actions. Oversee scrap containment , nonconforming material control , and rework processes in collaboration with production and logistics. Support calibration activities and measurement system validations. Customer & Cross-Functional Collaboration Act as the primary customer liaison for quality and inspection operations. Collaborate with customer Quality, Engineering, and Materials teams to resolve issues quickly and effectively. Coordinate with suppliers, OEMs, and internal stakeholders to support pre-series builds and launch readiness. Represent Vayan Group with professionalism, accountability, and consistent communication. Requirements U.S. Citizenship required (for clearance eligibility). 5 years of experience in a manufacturing or quality-focused environment. Proven success leading teams of 6 in multi-shift or multi-site operations. Strong technical understanding of blueprints, tolerances, and inspection methods . Hands-on experience with precision measurement tools (Calipers, Pin Gauges, Micrometers, Height Gages). Experience with AS9102, PPAP, FMEA, PSA, and SPC processes. Excellent communication, leadership, and problem-solving skills. Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint). Comfortable working in fast-paced, factory or warehouse environments with strict quality and safety standards. Willingness to travel to customer sites across the U.S. Preferred Qualifications Bachelor’s degree or coursework in Industrial Engineering , Manufacturing Technology , or a related field. Certifications in QMS, ISO 9001, AS9102 , or related quality systems. Experience launching new production or inspection projects in an automotive or aerospace setting. Physical & Schedule Requirements Ability to stand for long periods, walk extensively, and lift up to 25 lbs. Flexible schedule; may include occasional weekends and extended hours per customer demand. Reliable transportation and excellent attendance required. Exposure to temperature changes, production noise, and active manufacturing environments. Why Vayan Group At Vayan Group , we believe in Quality Without Compromise. You’ll join a team driven by integrity, precision, and accountability—backed by ISO 9001 certification and a commitment to continuous improvement. Be part of an organization where leadership, innovation, and excellence come together to move manufacturing forward. Together, We Go Vayan.

Restaurant Manager

Job Description Job Description FREE PARKING FOR EMPLOYEES - FULL TIME BENEFITS AVAILABLE Provide hands-on management of daily operations and guest experiences for a multi-experiential live music venue, bar and restaurant. This includes staffing, guest service, culinary and beverage programs, live music, entertainment, and private events. Manage human resource functions for assigned section(s), including hiring, scheduling and training. Model teamwork, service and integrity to foster a positive and productive work environment. Work with a team to deliver exceptional service to guests through unforgettable experiences. Reports to Assistant General Manager. Manage front-of-house staff and operations throughout the venue for restaurant, bar, private events, and concerts. Ensure guest service and operational needs are met, including quality food and beverage presentation at all times. Utilize time on the floor to build rapport with restaurant, bar, events, and entertainment guests. Inform guests of upcoming events and programming. Ensure consistent and positive guest service in all areas through continuous interaction and feedback requests. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests. Actively participate in attracting, selecting, and developing front-line and management staff. Responsible for hiring, scheduling, training, payroll and related functions for hourly departmental staff. Provide leadership and direction to staff. Develop direct reports by communicating performance expectations and delivering timely feedback. Adhere to cash handling policies and procedures, including proper operation of POS terminals, opening and mid-day safe counts, cash pay-outs, nightly cash drops and reconciling financials at end of shift. Work with internal business partners, such as Marketing, IT, Human Resources and Accounting, to oversee and support all staffing and venue programming. Maintain proper purchasing and inventory levels for FOH culinary and beverage program needs based on fiscal business projections. Monitor and track operational costs, budgets, and resources. Generate and analyze staffing and revenue reports. Able to interpret and present data as related. Participate in developing short- and long-term plans for revenue growth and cost control measures. Seek opportunities to enhance revenue and produce new possibilities in all areas of operations. Support the security function to protect the restaurant's assets and the personal safety of the employees and guests. Partner with venue leadership and maintenance team to ensure proper maintenance and repair of the physical facility and contents. Communicate and uphold all corporate standards, guidelines, policies and procedures in accordance with local, state and federal laws and regulations. Maintain personal integrity by abiding by and supporting the values and principles of the company. Follow and support brand SOPs. Participate and respond to the annual company audits. Perform other duties as assigned. Full-time employees are eligible to participate in our core benefits package, including: 401(k) retirement plans with 4% company match, vested immediately Competitive medical, dental, vision, and pharmacy plans Company paid life insurance and short- and long-term disability coverage Generous Paid Time Off (PTO) – vacation, sick, and holidays to provide flexibility 4 weeks fully paid parental leave, plus adoption and surrogacy financial support Employee Assistance Program (EAP) – free resource for employees and family members Identity theft protection – company-paid benefit to keep your personal information safe Perks – free and discounted tickets to shows, tours, restaurants, retail, and more Company Description Inspired by his chart-topping debut, “Hurricane,” Category 10 is more than a tribute to Luke Combs. Cat 10 gives fans a deeper, more authentic artist connection. Each floor of this music venue, bar, and restaurant offers a genuine experience co-created by Luke himself as a tribute to his fans. Company Description Inspired by his chart-topping debut, “Hurricane,” Category 10 is more than a tribute to Luke Combs. Cat 10 gives fans a deeper, more authentic artist connection. Each floor of this music venue, bar, and restaurant offers a genuine experience co-created by Luke himself as a tribute to his fans.

Bartender

Job Description Job Description Jack's Bartender Position Summary: Provide timely, accurate and friendly service while preparing the highest quality beverages to restaurant guests. General Duties: Lead beverage sales person with expertise in wine and thorough knowledge of all aspects of bar service. Complete monthly bar inventory. Train associate bar tenders as needed. Report any observed personnel or guest issues to Manager Maintain and update list of needed bar supplies. Present drink menus, make recommendations and answer questions regarding beverages. Up sell bar and food items and provide training to service staff regarding bar menus. Learn the names of patrons and personally recognize our regulars. Record drink orders accurately and immediately into the Point of Sale system. Accept guest payment, process credit card charges and make change (if applicable). Wash and sterilize glassware as needed. Prepare garnishes for drinks and replenish snacks, appetizers for bar patrons. Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Clear and reset tables in bar area. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Receive and serve food orders to guests seated at the bar. Report all equipment problems and bar maintenance issues to restaurant manager. Assist the restocking and replenishment of bar inventory and supplies. Complete all side-work duties Wash glasses and dishes in the absence of the dishwasher and/or as directed by the manager Qualifications: Outgoing personality, positive attitude and strong communication skills with the ability to communicate with the staff, management, suppliers and the clientele. Knowledgeable: As an educator and sales person, an extensive knowledge of wine is essential. Sales Oriented: Able to recommend wines to patrons and improve profits in order to meet financial targets. Sound judgment and solid leadership skills and experience. Strong knowledge of restaurant operations, service procedures and function. Applicants must be 21 years of age. Be able to communicate and understand the predominant language(s) of our guests. Have working knowledge of beer, wine and liquor and common drink recipes. Possess basic math skills and have the ability to handle money and operate a cash register. Be able to work in a standing position for long periods of time (up to 5 hours). Be able to reach, bend, stoop and frequently lift up to 40 pounds. Punctuality and regular and reliable attendance. Honesty and Integrity Company Description Located in Springdale, Utah, Jack's Sports Grill is a fast paced, high energy sports bar serving a pub style menu with a wide variety of crafts beers and cocktails. Jack's is Zion Canyon's first and only sports bar and we're looking for great people to work in a great place. Company Description Located in Springdale, Utah, Jack's Sports Grill is a fast paced, high energy sports bar serving a pub style menu with a wide variety of crafts beers and cocktails. Jack's is Zion Canyon's first and only sports bar and we're looking for great people to work in a great place.

Construction Estimator- Industrial

Job Description Job Description Why GCI? Gulf Coast Industrial (GCI) is a family-owned industrial services company built on ethics, integrity, and doing the right thing—always. We believe strong moral values, accountability, and respect are the foundation of long-term success—for our people and our customers. Over the past three years, GCI has experienced more than 300% growth, driven by exceptional people, strong customer relationships, and a commitment to doing work the right way. Based in Polk County, Florida, GCI supports projects throughout the Southeast, serving clients in the chemical, power, and utilities industries. As we continue to grow, we are investing in our estimating team and are actively hiring both Junior and Senior Estimators. If you’re looking for a company that values people over process, rewards performance, and still operates like a family—this is your opportunity. The Role As an Estimator at GCI, you will play a critical role in securing and executing projects by developing accurate, competitive cost estimates. Depending on experience level, this role may focus on learning and development (Junior) or ownership and leadership (Senior), but all estimators are trusted contributors to our success. This position is based in Lakeland, FL, and will require site visits, job walk-downs, and coordination with field teams. Regional travel across the Southeast should be expected as part of the role. What You’ll Do Analyze drawings, specifications, and scopes for projects Prepare detailed estimates covering labor, materials, equipment, and subcontractors Perform quantity take-offs and pricing analysis Conduct site visits and job walk-downs to support accurate estimating Solicit and evaluate vendor and subcontractor quotes Identify risks, assumptions, and cost-saving opportunities Collaborate closely with operations, engineering, project management, and field personnel Support bid strategy, value engineering, and change order pricing Maintain estimating data, pricing models, and historical cost information Junior Estimator – What We’re Looking For 1–3 years of estimating, field, or industrial construction experience Degree or coursework in Construction Management, Engineering, or a related field (or equivalent experience) Interest in learning estimating for chemical, power, and utility projects Ability to read drawings and perform basic take-offs Strong attention to detail and organizational skills Coachable, motivated, and accountable with a strong work ethic This role is designed for growth. We train, mentor, and promote from within. Senior Estimator – What We’re Looking For 5 years of estimating experience in chemical, power, or utility environments Proven ability to develop accurate, competitive estimates for complex projects Strong understanding of labor productivity, materials, and construction methods Ability to lead estimates, review junior work, and support bid strategy Proficiency with estimating software and Excel Strong communication skills and the ability to work directly with leadership Field Experience Matters At GCI, field knowledge is highly valued and respected . Experience gained in the field—whether through construction, maintenance, or industrial operations—is considered a major advantage and is actively leveraged in our estimating process. Work Expectations Position may require overtime based on workload, bid schedules, and project demands Travel required for job walk-downs, site visits, and project coordination Flexibility and responsiveness are important in a fast-growing organization What GCI Offers 100% company-paid medical, dental, and vision insurance 401(k) with a 6% company match plus a profit-sharing program Competitive compensation aligned with experience and performance Long-term career stability with rapid advancement opportunities A leadership team that values ethics, accountability, and people first A family-owned culture where hard work is recognized and rewarded Our Culture At GCI, how we work matters just as much as the results we deliver. We operate with: Integrity in every decision Respect for our employees, customers, and partners Accountability without micromanagement A commitment to building long-term careers—not just filling roles Ready to Build Something That Lasts? If you want to be part of a fast-growing company that refuses to compromise its values, we want to hear from you.

Commercial Construction - Assistant Estimator

Job Description Job Description Job Description We are seeking a motivated Assistant Estimator to support our growing workload and help expand our client base across New York, New Jersey, Pennsylvania, Maryland, and the New England region . This role will assist in all aspects of the estimating process, from takeoffs and bid analysis to coordination with subcontractors and project teams. The ideal candidate is detail-oriented, organized, and eager to grow within a fast-paced construction environment, with direct experience in data center or critical facility construction . Responsibilities Assist in determining scopes of work and trade breakdowns for estimates and change orders Analyze subcontractor and vendor bids for accuracy and completeness Support the preparation of initial estimates and change order pricing Perform detailed material and subcontractor quantity takeoffs Assist in developing conceptual budgets and cost estimates Help generate and distribute bid packages to subcontractors and vendors Track, organize, and maintain bid documentation and project data Assist in identifying contract work vs. extra work during project execution Attend pre-bid, bid openings, pre-construction, and coordination meetings as needed Support project scheduling efforts and updates Prepare and track RFIs, and distribute responses to appropriate parties Qualifications 3 years of experience in construction estimating or related field Required: Experience with data center or critical infrastructure projects Familiarity with generators, chillers, BMS (Building Management Systems), and related systems Strong analytical and organizational skills Ability to read and interpret construction drawings and specifications Effective communication and teamwork skills Detail-oriented with the ability to manage multiple tasks and deadlines Preferred Skills & Experience Experience with estimating and takeoff software (On-Screen Takeoff, Bluebeam, etc.) Familiarity with AIA contract documents and construction processes Working knowledge of AutoCAD and/or Microsoft Project Experience with value engineering and cost-saving strategies Experience working on mission-critical or fast-track projects What We Offer Competitive compensation package Opportunity for career growth and advancement Exposure to a wide range of projects and clients Collaborative team environment Apply Today If you have estimating experience and a background in data center or critical systems construction, we’d like to hear from you. Company Description Ahearn Holtzman Inc. is a dynamic and rapidly growing construction firm with a strong reputation for delivering high-quality infrastructure and mission-critical projects. What began as a Metro New York operation has now expanded across the Northeast, Midwest, and Mid-Atlantic regions, with continued growth on the horizon. We take pride in fostering a culture of professional development, operational excellence, and long-term career growth. As we continue to expand our project footprint and service capabilities, we’re actively building a team of talented individuals who want to grow with us. Join us and be part of a company where your work is valued, your voice is heard, and your future is full of opportunity. Company Description Ahearn Holtzman Inc. is a dynamic and rapidly growing construction firm with a strong reputation for delivering high-quality infrastructure and mission-critical projects. What began as a Metro New York operation has now expanded across the Northeast, Midwest, and Mid-Atlantic regions, with continued growth on the horizon. We take pride in fostering a culture of professional development, operational excellence, and long-term career growth. As we continue to expand our project footprint and service capabilities, we’re actively building a team of talented individuals who want to grow with us. Join us and be part of a company where your work is valued, your voice is heard, and your future is full of opportunity.

Restaurant Manager

Job Description Job Description The Eastburn is a busy, fun Pacific Northwest style gastro pub in Portland. We are seeking a self- motivated, positive, and friendly Restaurant Manager to oversee the overall daily operations of the restaurant and bar. We are a family-run business and we believe in work/life balance, and that work should be a pleasant and enjoyable place. We are professionals in the hospitality business… Our goal is to ensure excellent service is delivered to all guests. We are seeking people that see their role as a career not just as a job. Our employees have longevity, and we take pride in our diverse and hardworking team. Weekends and some holidays are required for this position. Flexibility is a must as hours may vary. Compensation and Benefits highlights: - Salary is competitive and based on experience - Paid vacation - Quality of life scheduling with two days off in a row REQUIRED SKILLS: Minimum of 3 years restaurant management experience in a full-service restaurant (full service waiting and bartending experience a must) Experience in leading, motivating and empowering the workforce—with the ability to manage a team of 30 - 35 employees. Must be able to manage the entire operations of a restaurant along side our Chef & Sous Chef (FOH, BOH, Bars, and Events) Experience with POS system management and reports: daily reports and troubleshooting (Restaurant Manager POS) Ensure maintenance, cleanliness, and optimal operation of restaurant equipment, facility, and grounds through the use of a daily preventative measures maintenance plan Educated and Proactive in restaurant and guest safety as per Dept. of Health and Food Safety Practices, OLCC, OSHA, and Fire Safety regulations Recruit, interview, hire, and schedule quality FOH team; conduct performance reviews, take disciplinary actions, motivate and train the restaurant team Ability to lead by example and to direct, manage, and work cohesively as a team with all staff Craft marketing strategies and programs that build restaurant awareness and traffic Development of sales programs and all forms of social media Ensure complete and timely execution of marketing programs Must be able to work independently, under pressure, and use sound business judgment Ability to follow directions thoroughly Excellent organizational skills: attention to detail, speed and accuracy Excellent verbal and written communication skills Ability to prioritize and meet deadlines A clear thinker: able to remain calm and resolve problems using critical thinking and sound judgment Will be trained to be the next AGM Inventory, ordering and P&L’s, understanding and controlling costs POS system management and reports: daily report accounting, tracking, forecasting, and troubleshooting (Restaurant Manager POS) Create and maintain managerial business plans, notes, records, and files Strong Quick Books, Excel, Microsoft Office, and computer skills. We are seeking someone with a strong floor presence who can establish and maintain customer relationships to insure customer satisfaction and repeat business by… Being a respected and genial representative/ambassador for the restaurant by conducting business with honesty, integrity, and ethics Being a professional both on and off the clock The ability to lead by example and to direct, manage, and work cohesively as a team with all staff Exhibiting extensive customer service and resolution skills Performing calmly and effectively in a high-volume environment Model strong leadership with the ability to handle multiple tasks and responsibilities Having an ownership-driven mentality with a hands-on attitude—is visible, hands on, and has a strong personal presence in FOH AND BOH Candidates must possess a valid driver’s license Candidates must agree to a background and credit check and have the ability to pass a drug test Salary offered is competitive and commensurate with experience The statements in this job description are intended to describe the essential job functions. They are not intended to be ALL responsibilities or qualifications Company Description We are a family-run business and we believe in work/life balance, and that work should be a pleasant and enjoyable place. We are professionals in the hospitality business Our goal is to ensure excellent service is delivered to all guests. We are seeking people that see their role as a career not just as a job. Our employees have longevity, and we take pride in our diverse and hardworking team. Company Description We are a family-run business and we believe in work/life balance, and that work should be a pleasant and enjoyable place. We are professionals in the hospitality business Our goal is to ensure excellent service is delivered to all guests. We are seeking people that see their role as a career not just as a job. Our employees have longevity, and we take pride in our diverse and hardworking team.

Restaurant Assistant Manager (Van's Restaurant Group)

Job Description Job Description About Van’s Van’s Pig Stand has been proudly serving Oklahoma since 1930, making us the oldest barbecue restaurant in the state. What began as a small family operation has grown into a local institution, known for our signature hickory-smoked meats, scratch-made sides, and a tradition of warm hospitality. For nearly a century, our commitment to quality food and genuine service has made Van’s Pig Stand a community staple and a place where families and friends gather to enjoy true Oklahoma barbecue. As an Assistant Manager at Van’s Pig Stand, you will help uphold this legacy. Working closely with the General Manager, you’ll lead by example, ensuring that every guest feels welcome and every dish meets our high standards. This role is ideal for ambitious, team-oriented leaders who want to grow with a company that honors its roots while looking toward the future. Responsibilities include: · Supporting daily restaurant operations with a focus on guest satisfaction. · Leading, motivating, and coaching team members to achieve excellence together. · Assisting with scheduling, training, and ongoing staff development. · Overseeing food quality, safety, and cleanliness in alignment with Van’s standards. · Managing inventory, ordering, and cost controls. · Stepping confidently into leadership when the General Manager is away. What We’re Looking For: · Strong leadership and communication skills. · A team-first mindset that builds trust and respect. · Drive to learn, grow, and take on more responsibility. · Prior restaurant or hospitality leadership experience preferred. · A passion for food, people, and continuing the vision of Leroy “Van” Vandergrift. Why Work for Van’s Pig Stand? At Van’s Pig Stand, you’re not just working at a restaurant, you’re joining a family with nearly a century of tradition. We value teamwork, leadership, and passion for great food and service. Here, you’ll have the opportunity to grow as a leader, make an impact on your team, and be part of an Oklahoma institution that has been serving the community since 1930. We also believe that taking care of our people is just as important as taking care of our guests. That’s why we strive to create a healthy work-life balance, offer insurance options, and provide paid vacation time. So you can build a career you’re proud of while enjoying life outside of work. Company Description Van's Pig Stands has been in business in Shawnee since 1930. Van's is currently seeking qualified cooks/cashiers,and Managers for long term employment in our Moore, Norman and Purcell locations, as well as future growth opportunities. We are Oklahoma's oldest single family owned BBQ Restaurant. We currently have 5 units with plans for growth in the near future. Company Description Van's Pig Stands has been in business in Shawnee since 1930. Van's is currently seeking qualified cooks/cashiers,and Managers for long term employment in our Moore, Norman and Purcell locations, as well as future growth opportunities. We are Oklahoma's oldest single family owned BBQ Restaurant. We currently have 5 units with plans for growth in the near future.

Assistant Manager

Job Description Job Description As the team at Zaxby’s expands, we're saving a seat for you! To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? FREE Meals On Shift Paid Training Opportunities to Advance Duties and Responsibilities Complete all training requirements including: Zaxby’s Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver’s license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Hospitality Diretor

Job Description Job Description POSITION SUMMARY The Front of House Manager is the guardian of the Perlée guest experience. This role demands someone who understands Michelin-level service standards, possesses deep wine knowledge, and can lead a hospitality team to deliver flawless, warm, and memorable experiences. You will be responsible for orchestrating every aspect of service in our tasting room, from the moment a guest arrives until their departure, ensuring that each visit creates lasting memories and deep connection to our brand. This is not a traditional tasting room position—this is luxury hospitality at the intersection of wine, food, and elevated service. KEY RESPONSIBILITIES Guest Experience Leadership (40%) Service Excellence: Design and execute service standards that rival Michelin-starred restaurants and luxury hospitality venues Orchestrate seamless service flow for premium experiences Anticipate guest needs and exceed expectations without being intrusive Create personalized, memorable moments that reflect each guest's preferences and interests Handle VIP guests, wine club members, and special occasions with discretion and care Manage guest feedback, concerns, and service recovery with grace and professionalism Experience Design: Collaborate with Executive Chef to ensure perfect harmony between food and wine service Develop service choreography that allows cuisine and wine to shine Create timing protocols that balance education, enjoyment, and pacing Design table settings, ambiance, and environmental details that enhance the experience Curate music, lighting, and atmospheric elements appropriate to luxury wine country hospitality Storytelling: Master the Perlée story and communicate it authentically to guests Train team on effective storytelling techniques that engage without overwhelming Connect guests emotionally to our wines, vineyard, and philosophy Share wine knowledge in accessible, engaging ways appropriate to each audience Wine Program Management (25%) Wine Knowledge & Education: Develop expert-level knowledge of all Perlée wines (production methods, tasting notes, food pairings) Maintain comprehensive knowledge of sparkling wine production, Champagne traditions, and Oregon wine regions Stay current on wine industry trends, competitors, and new releases Educate hospitality team on wine knowledge and tasting techniques Lead wine education sessions and staff tastings Wine Service: Execute flawless sparkling wine service (opening, pouring, temperature management) Train team on proper glassware handling, wine storage, and service techniques Manage wine inventory for tasting room (ensure proper stock levels, rotation, storage conditions) Coordinate with winemaking team on new releases, library wines, and special allocations Oversee proper handling of magnums, special formats, and library selections Pairing Expertise: Work closely with Executive Chef on food and wine pairing development Understand how each dish enhances and complements our wines Train team to articulate pairing rationale to guests Adjust pairings based on guest preferences and dietary needs Team Leadership & Development (20%) Staff Management: Recruit, hire, and onboard front of house staff (sommeliers, servers, support staff) Create work schedules that ensure appropriate staffing levels and labor cost management Conduct performance reviews and provide ongoing coaching and mentorship Address performance issues promptly and professionally Foster a culture of excellence, teamwork, and continuous improvement Training & Development: Design and implement comprehensive training program for all FOH staff Develop service standards manual and training materials Conduct regular training sessions on wine knowledge, service techniques, and guest engagement Create opportunities for team professional development (industry events, wine education, restaurant visits) Lead pre-shift meetings to ensure team alignment and readiness Culture Building: Model the hospitality standards and values you expect from the team Create positive, supportive work environment that attracts and retains top talent Recognize and celebrate team achievements Encourage open communication and collaborative problem-solving Maintain high morale during high-pressure service periods Operations Management (15%) Service Operations: Oversee all front of house operations including reservations, table management, and guest flow Ensure dining room, lounge, and all guest-facing areas are immaculately maintained Coordinate with kitchen team on timing, special requests, and dietary accommodations Manage reservation system and optimize booking strategy Create and maintain opening/closing checklists and procedures Ensure compliance with OLCC regulations and responsible alcohol service Inventory & Supplies: Manage FOH supplies (glassware, linens, tableware, décor items) Monitor inventory levels and place orders as needed Maintain equipment (glassware, decanting tools, service pieces) Coordinate with vendors for linens, flowers, and other hospitality supplies Track breakage and implement loss prevention strategies Financial Oversight: Manage FOH labor budget and optimize scheduling for efficiency Track and report on key metrics (guest counts, average check, wine sales conversion, club sign-ups) Control costs while maintaining service excellence Participate in pricing strategy and menu development discussions Process payments and manage POS system accuracy QUALIFICATIONS Required: Experience: Minimum 5 years in luxury hospitality, fine dining, or high-end wine country operations Proven experience in Michelin-starred restaurants, luxury hotels, or equivalent upscale environments Demonstrated track record of leading service teams to exceptional performance Experience managing premium dining experiences or similar luxury service Wine Knowledge: Advanced wine knowledge with focus on sparkling wines and Oregon wine regions WSET Level 3 minimum (Level 3 or Certified Sommelier strongly preferred) Deep understanding of food and wine pairing principles Ability to communicate wine knowledge to diverse audiences Service Excellence: Mastery of fine dining service standards and luxury hospitality protocols Understanding of Michelin-level service expectations and execution Impeccable attention to detail and commitment to excellence Ability to anticipate needs and create personalized guest experiences Leadership: Strong team leadership and people development skills Ability to inspire, coach, and hold team accountable to high standards Conflict resolution and service recovery expertise Emotional intelligence and cultural sensitivity Operational: Proficiency with POS systems, reservation platforms, and inventory management Strong organizational and time management skills Financial acumen and budget management experience Knowledge of OLCC regulations and responsible alcohol service Preferred: Experience in wine country hospitality (Napa, Sonoma, Willamette Valley, etc.) Michelin-starred restaurant experience specifically Background in luxury hotel or resort hospitality ESSENTIAL SKILLS & ATTRIBUTES Service Philosophy: Genuine passion for hospitality and creating memorable experiences Belief that service is both an art and a discipline Understanding that luxury means warmth and connection, not formality and distance Commitment to making every guest feel valued and special Communication: Exceptional verbal communication and storytelling ability Active listening skills and ability to read social cues Professional written communication for guest correspondence Ability to communicate effectively with diverse personalities and backgrounds Personal Qualities: Warm, engaging personality with natural hospitality instincts Grace under pressure and composure during high-stress situations Meticulous attention to detail without losing sight of the bigger picture Flexibility and adaptability to changing circumstances High integrity and professional ethics Passion for wine, food, and continuous learning Professional Presence: Polished, professional appearance appropriate for luxury hospitality Confident, welcoming demeanor Ability to represent Perlée brand with authenticity and elegance Cultural awareness and sensitivity WORKING CONDITIONS Schedule: Primary work days: Wednesday through Sunday (tasting room operating days) Additional hours as needed for events, training, and administrative duties Flexibility required for evening events and special occasions Estimated 45-50 hours per week during peak season Physical Requirements: Ability to stand and walk for extended periods (6-8 hours) Ability to lift and carry up to 40 pounds (cases of wine, supplies) Manual dexterity for precise wine service and table setting Ability to work in varying temperatures (cool wine storage, outdoor areas) Environment: Luxury wine country tasting room and event spaces Fast-paced service environment with high expectations Close collaboration with culinary team in open kitchen settings Interaction with discerning guests who expect exceptional experiences Company Description Perlée is a luxury sparkling wine brand built on a hospitality-first philosophy. Opening in May 2026, we offer premium tasting experiences in an intimate setting (maximum 36 guests per day, Wednesday-Sunday). With our Executive Chef coming from a 3-Michelin-star background (Smyth, Chicago), we are establishing Perlée as the premier wine country dining destination in the Pacific Northwest. Our name "Perlée" means a string of pearls or bubbles—representing elegance, connection, and the transformative journey from ordinary to extraordinary. Every detail of the guest experience must reflect this philosophy. Company Description Perlée is a luxury sparkling wine brand built on a hospitality-first philosophy. Opening in May 2026, we offer premium tasting experiences in an intimate setting (maximum 36 guests per day, Wednesday-Sunday). With our Executive Chef coming from a 3-Michelin-star background (Smyth, Chicago), we are establishing Perlée as the premier wine country dining destination in the Pacific Northwest. Our name "Perlée" means a string of pearls or bubbles—representing elegance, connection, and the transformative journey from ordinary to extraordinary. Every detail of the guest experience must reflect this philosophy.