Contact Center Architect (North Chicago)

Hiring: Principal Contact Center Platform Engineer Lake County, IL Hybrid – 3 Days Onsite / Week ⏳ 6-Month Contract We’re looking for a Principal Contact Center Platform Engineer to serve as the senior technical authority for enterprise contact center platforms, architecture, integrations, reliability, and modernization. What You’ll Do Lead enterprise-scale contact center architecture, engineering design, and technical governance Define platform strategy, modernization roadmaps, and reusable architecture patterns Architect and integrate CCaaS, ACD, IVR, CTI, telephony, CRM, APIs, WFM, QM, and digital channels Drive resiliency, disaster recovery, business continuity, observability, and operational readiness Evaluate vendors, emerging technologies, POCs, and platform capabilities Guide engineering teams through design reviews, technical decisions, and complex implementations Partner with senior IT and business leadership on technology strategy and investment decisions ️ Key Technical Experience Five9 or other enterprise CCaaS platforms such as Genesys, NICE, or Amazon Connect ACD / IVR / CTI / SIP / Telephony / Omnichannel Routing Salesforce/CRM and enterprise API integrations IVA, Conversational AI, Agent Assist, Intelligent Routing & Automation Cloud platform architecture and integration patterns Reliability engineering, monitoring, observability, DR & BCP Enterprise architecture, technical governance, and modernization ⭐ Preferred 10 years of relevant contact center technology/architecture experience Healthcare, Pharma, Life Sciences, or regulated-industry experience Experience with GxP, privacy, security, compliance, and auditability Strong executive communication and technical leadership experience Bachelor's degree in Computer Science, Engineering, Information Systems, or related field Looking for a true Principal-level technical leader who can go deep into contact center architecture while also influencing enterprise strategy and modernization. Interested? Send me your resume or DM me to discuss the opportunity. Hiring ContactCenter CCaaS Five9 ContactCenterEngineering PlatformEngineering SolutionsArchitect EnterpriseArchitecture Cloud Salesforce AI HealthcareIT Pharma IllinoisJobs TechJobs

Gen AI Architect (Charlotte)

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20 years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000, and has 58 offices in 22 countries within key global markets. Our challenge The Gen AI Architect will leverage advanced Generative AI models and Azure OpenAI services to develop innovative solutions for investment banking processes. The ideal candidate will have a strong background in investment banking, hands-on experience with Microsoft Azure OpenAI, and expertise in Retrieval-Augmented Generation (RAG). Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $135k - $145k/year & benefits (see below). The Role Responsibilities: Define and drive the AI/ML architecture and roadmap, including both traditional machine learning and Generative AI (GenAI) use cases. Design comprehensive end-to-end AI solutions covering data ingestion, feature engineering, model training, inference pipelines, and monitoring frameworks. Lead the integration of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) frameworks, utilizing tools such as LangChain, LangGraph, or similar. Develop and deliver cutting-edge AI/ML solutions, incorporating genetic AI techniques, innovative design principles, and scalable deployment strategies. Gain a good understanding of traditional AI/ML approaches and leverage this knowledge to create robust, hybrid solutions. Collaborate with business stakeholders to translate requirements into scalable AI-driven technical solutions. Evaluate and select appropriate AI/ML tools, cloud services, frameworks, and libraries based on use case needs and industry best practices. Ensure models adhere to governance, security, explainability, and regulatory compliance, embedding ethical AI principles into system design. Guide engineering teams in the implementation of AI components, emphasizing scalability, reliability, and performance optimization. Partner with DevOps teams to establish CI/CD pipelines for AI, including model versioning, deployment automation, and ongoing A/B testing. Keep abreast of the latest industry research, breakthroughs, and emerging trends in AI, including tracing frameworks, LLM observability, and other innovative areas, recommending adoption of best practices and solutions. Requirements: Proven experience 10 years, excel in leading AI/ML architecture and strategy in enterprise environments. Strong expertise in designing and deploying large-scale AI/ML solutions, including LLMs, RAG frameworks, and genetic AI techniques. Experience with AI/ML tools and frameworks such as TensorFlow, PyTorch, Hugging Face, LangChain, LangGraph, or similar. Agentic AI experience: design, develop, and deliver tracing frameworks and LLM observability solutions. Deep understanding of data workflows, feature engineering, model training, evaluation, and deployment. Good understanding of traditional AI/ML concepts, alongside expertise in generative AI and related frameworks. Hands-on experience with AI/ML model observability, tracing frameworks, and monitoring solutions. Knowledge of cloud platforms (AWS, Azure, GCP) and services tailored for AI deployment. Familiarity with model governance, security, explainability, and ethical AI standards. Experience in developing CI/CD pipelines for AI/ML, including model versioning, monitoring, and performance tuning. Strong problem-solving, communication, and stakeholder management skills. Preferred, but not required: Advanced degree (Ph.D., Master’s) in Computer Science, Data Science, AI, or related fields. Publications or practical contributions to AI research and open-source projects. Experience working in regulated industries or environments requiring compliance and governance. Familiarity with project management and Agile practices. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Temporary Snowplow Operator (Rochester)

MnDOT District 6 may fill up to 32 temporary and/or emergency snowplow operator positions in various district truck stations throughout the district. These positions will be filled in in the following locations: Albert Lea Austin Dresbach Owatonna Red Wing Rochester Stewartville Winona Some examples of work are listed below and not limited to the following: Maintains roadways for snow and ice control Prepares and inspects winter equipment Performs preseason snow route inspection and performs post storm cleanup Performs winter stockpile setup and transfer of anti-icing chemical Maintain documentation on snow and ice data for accurate reporting of inventory and resource management performs traffic control set-ups and/or provides notification to dispatch of disabled vehicles During a snow & ice season a snowplow shift is typically an A shift (12:00am-12:00pm) or B shift (12:00pm-12:00am); an employee may be asked to work more than an 8-hour shift depending on the length of the snow event. Temporary employees may work full-time or part-time (2-5 days, M-F, 7:00am - 3:30pm) or they work a snow & ice shift; snow & ice shifts can occur on regularly scheduled workdays and scheduled days off, including Saturday and Sunday. Emergency employees are intermittent fill in drivers; they work a snow & ice shift, filling in for regular operators who are not available. Hours of work may include overtime, various shifts depending on emergency situations and will include working nights, weekends and holidays. Incumbents must have immediate access to a phone and be able to report to work within one-hour of being called. MINIMUM QUALIFICATIONS Must possess a valid Class A or B Commercial Driver’s License (CDL) with no Airbrake Restriction or equivalent from another state and obtain a valid Class A CDL with no Airbrake Restriction and Tanker Endorsement within 6 months of initial placement into the position. Veterans may be eligible for a waiver of CDL based on military experience. Please contact your county Veteran Service Officer to obtain a copy of your VMET DD2586. APPLY ONLINE BY 1/27/2027: Go to www.mn.gov/careers Click “ Search open positions ” Enter the Job Opening ID “96828” in the Keywords search box and click “ >> ” Click on the Job Title to view the job posting Click “ Apply for Job ” When prompted for your Referral Source, please list:Social Media – LinkedIn – job slot. Only applicants received on mn.gov/careers will be considered.

Staff Attorney (San Diego)

JOB Objective : *May be filled at a higher-level dependent on experience.* The Staff Attorney serves as in-house legal counsel for California Coast Credit Union and provides legal advice and guidance to management and business units on a broad range of corporate, contractual, employment, litigation, governance, operational, and financial services matters. The position works closely with internal stakeholders and outside counsel to review and negotiate contracts, support strategic initiatives, manage legal matters and disputes, and identify and mitigate legal risk throughout the organization. Active licensure to practice law in California is required. Banking, financial services, or credit union experience is preferred. GENERAL AND ADMINISTRATIVE Actively support and foster the credit union’s mission, vision and core values. Serve as primary liaison with legal counsel on corporate legal matters. Participate in the development of the strategic plan and carry out those items as assigned, personally or jointly DIMENSIONS : Administrative: Internal Member Support: 25 branches and headquarters office 565 staff in 25 branches and the Spectrum Center Asset/Liability Management: $3.5 billion in assets NATURE & SCOPE: Legal Provide legal advice and practical counsel to management and business units regarding operational, contractual, employment, governance, lending, deposit, vendor, and member-related matters. Draft, review, negotiate, and interpret contracts, agreements, policies, and other legal documents. Coordinate and manage relationships with outside counsel. Support litigation, subpoenas, regulatory inquiries, investigations, and dispute resolution matters. Advise management regarding legal risks associated with new products, services, strategic initiatives, and operational changes. Conduct legal research and provide guidance on applicable federal and California laws and regulations. Assist with corporate governance matters, including Board and committee support. Monitor legal and regulatory developments affecting the financial services industry and provide timely guidance to management. Develop and deliver legal training and educational materials as needed. Prepare reports, memoranda, and presentations regarding legal matters. Other duties as assigned. Education, skills, & abilities : The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy , self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit , persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation ; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one’s control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company’s success. Values and shows appreciating for the unique qualities and experiences of each person- inclusion ; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities Juris Doctor (J.D.) degree from an accredited law school required. Active membership in good standing with the State Bar of California is required and must be maintained throughout employment. Three to 5 years of legal experience, including experience in corporate, commercial, employment, financial services, banking, regulatory, or related practice areas. In-house experience is preferred but not required. Experience advising financial institutions, banks, credit unions, fintechs, or other highly regulated organizations preferred. Credit union experience is a plus. Experience drafting, reviewing, and negotiating a broad range of contracts and legal documents. Strong legal research, analytical, negotiation, and written communication skills. Ability to provide practical, business-oriented legal advice and exercise sound judgment. Ability to manage multiple priorities and work effectively with all levels of the organization. Comprehensive knowledge of financial service industry products, operations and procedures. Expertise in local, state and federal laws and regulations as they apply to credit union products and services. Strong analytical and quantitative skills, along with highly complex conceptual thinking ability, and the ability to handle multiple projects simultaneously to meet work deadlines. Ability to gather, assemble, correlate and analyze data and develop solutions as needed. Ability to interface and communicate both orally and in writing in a positive, professional manner with all levels of staff within the organization. Excellent communication skills with the ability to clearly convey detailed information and instructions and write reports, correspondence and procedures. Ability to deal with complex problems involving multiple facets and variables in non-standardized situations and ability to use resources to problem solve. Sound judgment, attention to detail and problem-solving abilities. Strong computer skills, advanced abilities with word processing and spreadsheet software. Ability to interact effectively with peers, subordinates and outside contacts. Ability to understand and follow policies and procedures, accept constructive criticism, and lead and manage others. MAJOR ACCOUNTABILITIES : Legal Advice (35%) Provides timely, practical, and business-oriented legal advice to management and business units. Identifies legal risks and recommends appropriate mitigation strategies. Contracts and Transactions (25%) Drafts, reviews, negotiates, and interprets contracts, agreements, and legal documents. Supports strategic initiatives, vendor relationships, and business transactions. Litigation and Dispute Management (15%) Coordinates litigation, subpoenas, investigations, member disputes, and other legal proceedings. Manages relationships with outside counsel and monitors legal spend. Corporate Governance and Regulatory Support (15%) Supports Board and committee matters as assigned. Monitors legal and regulatory developments and advises management regarding implications to the organization. Legal Research, Training, and Special Projects (10%) Conducts legal research. Develops training and educational materials. Assists with special projects and strategic initiatives. PHYSICAL REQUIREMENTS: Ability to clearly and effectively communicate, both verbally and in writing. Ability to use standard office equipment such as computer, printer, fax, copier and telephonic devices. Ability to tolerate periods of continuous sitting. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary. Occasional travel for attending off-hours and off-site meetings and conferences may be required. ENVIRONMENTAL CONDITIONS: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, printers, copiers, phones and filing cabinets. Subject to standard background noise found in an office environment and during travel time, subject to variable weather and traffic conditions. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position and hours of work and workdays are generally Monday through Friday, 8:30 a.m. to 5:30 p.m. This position is considered hybrid with three in-office days and two remote days in line with Company policy. Employees are expected to live in San Diego/Riverside Counties. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilit

Laser Engineer - Elkton (Elkton)

JOB TASKS & RESPONSIBILITIES: The following job/task functions have been identified as the core functions of this position. However, the supervisor or manager may assign additional duties associated with this position. Capital Equipment: Oversees projects on new equipment in Laser Department. Defines project in regards to timing and performance cost. Gives direction and approves revisions to project scope and/or timing. Evaluates project status. Interfaces/introduces projects to other management staff. Laser Optimization: Defines project in regards to timing and performance cost. Gives direction and approval for revisions to project scrap and timing. Evaluates project status. Interfaces and introduces projects to other management staff. Responsible for Buyoff at tool shop of laser fixtures and programs. Complete SPC (Statistical Process Control) charts as needed. Continuous Improvement: Provides direction to production technical support to improve production processes to reduce scrap or costs. Trains technicians and maintenance personnel on proper trouble shooting process. Eliminate quality spills from lasers. Reviews improvement project status. Keeps up to date on new technology available in the market and educate personnel on it's use. Creates and proposes new ideas on making the plant more competitive in the market. Other: Performs all duties and operates machinery & equipment according to MIOSHA standards and company procedures using required safety equipment (gloves, sleeves, ear plugs, etc.) Able and willing to work any shift assigned, weekends and overtime Regular and predictable attendance required Assumes other duties as directed by supervisor Responsible for reading and understanding the TS16949 and ISO-14001 procedures JOB QUALIFICATIONS REQUIRED EDUCATION & EXPERIENCE · Bachelor's degree (B. S.) from four-year college or university; or five years plus related experience and/or training; or equivalent combination of education and experience. Technical Skills: Ability to work with the following software packages or programs: · Microsoft Office at an intermediate level · Microsoft Project at a beginning level · Effective email and electronic communication skills are required Ability to work with the following data base programs and/or hardware: · QMS database at an intermediate level · QAD database at an intermediate level Ability to work with the following tools or machinery Micrometers Calipers Scales

Corporate & Compliance Paralegal (Phoenix)

Trinity Capital is looking for a Corporate and Compliance Paralegal to support our legal and compliance functions as we continue to scale. Reporting to the Deputy General Counsel - Corporate, this role sits at the intersection of corporate governance, regulatory compliance, and asset management legal operations. You'll work closely with senior leadership on matters that directly touch our public company obligations and investment activities. This role is well-suited for someone with a paralegal background who has developed exposure to SEC-registered entities, investment company regulatory frameworks, and/or compliance program administration — and who is looking to own a meaningful scope of work in a dynamic, high-trust legal team. This role is based 100% onsite in downtown Phoenix. Responsibilities Corporate Governance Maintain corporate records for Trinity Capital and its subsidiaries, including minute books, board and committee resolutions, and organizational documents Assist with preparation of materials for board and committee meetings Assist with state filings, registered agent management, and entity maintenance across jurisdictions Support the preparation and filing of Section 16 reports (Forms 3, 4, and 5) and assist with insider trading compliance and trading window administration SEC & Regulatory Compliance Assist with preparation and coordination of processes related to SEC filings including periodic reports (10-K, 10-Q, 8-K), proxy statements, and registration statements; manage filing deadlines Communicate clearly and responsively with Trinity’s independent registered auditors and internal auditor regarding their inquiries and requests Support regulatory filings related to Trinity's lending, investment company, and investment adviser registrations, including Form ADV and related amendments Maintain the compliance calendar; track upcoming regulatory deadlines and coordinate cross-functional responses to ensure timely completion Compliance Program Administration Assist in management of Trinity’s compliance program — including trade pre-clearance requests, employee certifications, conflict of interest disclosures, and recordkeeping Assist with the periodic review of compliance policies and procedures Support responses to regulatory inquiries, examinations, and audits, including document collection, log maintenance, and coordination with outside counsel, consultants and advisers Assist in the delivery of employee compliance training and development of related educational materials; maintain completion records Identify opportunities to enhance compliance processes, monitoring activities, and overall program efficiency Legal Operations & Contract Support Assist with review and execution of NDAs, vendor agreements, and other routine commercial contracts; maintain related records Assist with completion of KYC documentation for the company Support company and deal-related diligence processes as needed, including document collection and data room creation and organization Characteristics Discretion and confidentiality: handles board materials, executive compensation data, insider trading windows, and pre-public deal information with consistent discretion and without prompting Accuracy and attention to detail: produces SEC filings, corporate records, and compliance documentation that are error-free and raises any known issues or gaps to be addressed Sound judgment and proactive communication: recognizes when a matter warrants escalation to legal or compliance leadership and surfaces it early Organizational discipline and deadline ownership: manages competing filing calendars, board cycles, and compliance review schedules without requiring follow-up – you track what’s due and when without being reminded Clear and concise written and verbal communication skills Positive attitude and strong work ethic Experience: 3–6 years of experience in a paralegal, legal operations, or compliance administration role, with meaningful exposure to SEC-registered entities, investment companies, or investment advisers, a plus Familiarity with general compliance program administration — Code of Ethics, regulatory filings, policy maintenance — ideally in a BDC, registered investment adviser, or alternative asset manager Experience supporting SEC filings and EDGAR submissions preferred; working knowledge of the Investment Company Act of 1940 and/or Investment Advisers Act of 1940 a strong plus Bachelor’s degree or paralegal certificate Proficiency with Microsoft Office Experience with compliance software (e.g., ComplySci, RedOak, Smarsh, Global Relay), entity management platforms or EDGAR filing tools a plus Physical Requirements: Ability to sit, stand, talk, utilize a computer, and read computer screens for extended periods of time Maintain consistent, repetitive motion for data entry (typing/clicking) Ability to lift up to 20 lbs. Other: No travel required Trinity Capital Inc. (Nasdaq: TRIN) is an international alternative asset manager that seeks to deliver consistent returns for investors through access to private credit markets. We are looking for an experienced professional to join our world-class team as a Corporate and Compliance Paralegal. This is a high-impact role within a rapidly growing, publicly traded organization, responsible for supporting corporate governance, regulatory compliance, and asset management legal operations, and partnering closely with senior leadership to ensure our public company obligations and investment activities are executed accurately and in full compliance. Trinity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.

Anesthesiologist (MD/DO) (Raleigh)

Anesthesiologist (MD/DO) — Raleigh, NC Salaried position | Care team model | 3, 4, or 5 OR days per week | 6 weeks off POSITION SUMMARY We are seeking a board-certified or board-eligible Anesthesiologist to join our anesthesia team supporting surgical services in the Raleigh, North Carolina area. This is a salaried role — not a per-diem or shift-rate arrangement — designed to give the physician predictable annual income, a fixed number of scheduled OR days, and six weeks off built into the calendar. Enjoy the lifestyle and stability of an ASC while making a meaningful difference for children and families. Join a mission-driven organization dedicated to expanding access to care, where you'll work alongside a collaborative team, deliver exceptional patient care, and help improve health outcomes for kids in the communities we serve. This is an opportunity to combine purpose, balance, and impact in a high-quality pediatric practice environment. The anesthesiologist functions either independent or in a care team model, providing medical direction and supervision for CRNAs across concurrent operating rooms. Days are approximately 9 hours of scheduled OR time. No call, weekends or holidays. SCHEDULE AND COMPENSATION Candidates select the schedule that fits them. Annual salary is based on 46 worked weeks per year, with 6 weeks off: Schedule - OR Days / Year - Annual Salary 3 days per week - 138 - $414,000 4 days per week - 184 - $552,000 5 days per week - 230 - $690,000 Salary is paid on a standard payroll cycle regardless of case volume in any given week. Figures above are exclusive of the signing bonus and benefits described below. $20,000 signing bonus. BENEFITS Medical malpractice — professional liability State licensure — North Carolina licensure and credentialing costs covered Time off — 6 weeks off per year, built into the schedule (46 worked weeks) Signing bonus — $20,000 payable per the terms of the employment agreement REQUIREMENTS MD or DO degree from an accredited medical school. Completion of an ACGME-accredited anesthesiology residency. Board certified or board eligible in Anesthesiology (ABA or AOBA). Active North Carolina medical license, or eligibility to obtain one (licensure costs covered). Current ACLS/BLS certification and a clean malpractice and licensure history. If working a care team model, experience providing medical direction for CRNAs in a care team model, supervising up to three concurrent rooms. PRACTICE DETAILS Raleigh Children's Surgery Center - ASC Restorative dental and oral surgery with general anesthesia for pediatric and adult special needs patients 3 OR's, 7-10 cases per day per OR Start date: Immediate This position description is provided for recruiting purposes. Compensation figures reflect the salaried model currently offered and are subject to a formal written agreement. Blue Cloud PSC is an Equal Opportunity Employer.

Retention Marketing Manager (San Diego)

Role Description The Retention Marketing Manager leads the strategy and performance of customer lifecycle marketing across Rylee Cru, Quincy Mae and Noralee, with a focus on converting prospective customers, increasing repeat purchase, growing customer lifetime value and building long-term loyalty. This role serves as the business owner of our CRM and broader retention technology ecosystem , using customer data, segmentation, personalization, testing and technology to identify and drive opportunities across the customer lifecycle. The Retention Marketing Manager owns the retention roadmap, vendor relationships and platform optimization while continuously identifying new channels, programs and strategies that can drive incremental growth. The Retention Marketing Manager leads the Lifecycle Marketing Coordinator and Customer Engagement Coordinator, setting the strategy, priorities and performance goals that guide day-to-day execution. While the coordinators own recurring channel and program execution, the Manager remains hands-on with high-impact testing, optimization and new growth initiatives. Key Responsibilities Retention Strategy & CRM Own retention and CRM strategy to drive customer acquisition, retention and LTV Retention Roadmap: Develop the retention roadmap, prioritizing initiatives based on customer needs, performance and business impact. Customer Lifecycle: Define segmentation and lifecycle strategies that move customers from first purchase through repeat purchase, high-value/VIP status and winback. CRM Audience Growth: Develop new strategies to grow our audience and acquire qualified email and SMS subscribers through cross-functional opportunities, partnerships and new acquisition initiatives. Prospect Conversion: Develop strategies to convert identified prospects and subscribers into first-time customers, including optimization of Welcome and other pre-purchase journeys. Resale & Repeat Purchase: Optimize and communicate resale and other circular customer initiatives that extend the customer lifecycle, re-engage customers and create opportunities for their next purchase. Lifecycle Automation: Set the strategy and priorities for automated customer journeys, identifying where new flows or significant optimizations can improve performance. Growth Opportunities: Identify gaps and emerging opportunities across the customer lifecycle and prioritize new initiatives based on expected business impact. Retention Technology & Vendor Management Serve as the business owner of the retention technology stack. Own strategic vendor relationships and regular strategy sessions across email, sms, loyalty, identity resolution, cashback, direct mail and other retention platforms. Maximize existing platform capabilities and identify opportunities to improve personalization, automation, segmentation and customer identification. Evaluate new technologies and partners based on business need, expected impact and overlap with the existing tech stack. Own identity resolution and cashback strategy and optimization. Ensure the retention tech stack remains efficient, integrated and scalable as the business grows. Testing & Personalization Build and prioritize a meaningful retention testing roadmap focused on incremental growth and engagement Develop tests across creative formats, templates, offers, cadence, segmentation, lifecycle journeys and customer experiences. Advance personalization across lifecycle channels using behavioral, transactional and customer data. Identify and test new retention channels, programs and customer experiences. Channel & Customer Program Strategy Set the strategic direction for email, SMS, push and direct mail, including channel roles, cadence and audience strategy. Set priorities for lifecycle flow optimization and campaign testing. Own direct-mail strategy and vendor relationship, including identifying opportunities beyond current winback programs. Set strategy across loyalty, VIP, customer community, GWP and app adoption. Identify opportunities to evolve loyalty benefits and experiences to increase engagement and customer value. Develop new customer programs and retention initiatives in partnership with Ecommerce, CX and Marketing. Performance, Leadership & Cross-Functional Partnership Own Retention KPIs and reporting across customer acquisition into CRM, first-purchase conversion, repeat purchase, LTV, retention revenue contribution and program engagement. Translate performance into clear recommendations, priorities and next steps. Manage and develop the Lifecycle Marketing Coordinator and Customer Engagement Coordinator. Prioritize team workload across recurring execution, optimization and new growth initiatives. Partner closely with Ecommerce, Customer Experience, Marketing, Creative, Merchandising, Retail and Paid Media to create a cohesive customer journey. Communicate retention performance, learnings and growth opportunities to Ecommerce and company leadership. Qualifications 5 years of experience in retention, lifecycle, CRM or ecommerce marketing, preferably within a DTC or consumer brand. Experience owning CRM and customer lifecycle strategy , including email, SMS, automation, segmentation and personalization. Strong working knowledge of Klaviyo and Shopify , or comparable CRM and ecommerce platforms. Strong analytical mindset with the ability to translate customer and campaign data into actionable growth opportunities. Experience developing testing strategies and driving improvements across acquisition, conversion, repeat purchase and LTV. Experience managing technology platforms, vendors and external partners. Strong cross-functional leadership skills with the ability to balance strategic thinking, team development and hands-on execution. Bonus Qualifications Background in DTC apparel, children’s, lifestyle or another consumer-focused category . Familiarity with loyalty, VIP and other customer engagement programs. Knowledge of direct mail, winback and omnichannel engagement strategies. Familiarity with app adoption, resale, subscription or other programs designed to increase repeat purchase and LTV. Location: San Diego, CA (On-Site, Full Time) Reports To: Director of Ecommerce Department: Ecom Collaborates Closely With: Merchandisers, Customer Experience, Marketing, Graphic Design, Retail Marketing, Social and external tech partners Salary Range: $85k - $110k DOE

Senior Data Scientist (Seattle)

The Strella Mission More than 40% of all fresh produce is wasted in the US, which accounts for over 17 billion dollars in lost product annually and contributes more carbon dioxide emissions than all of US transportation combined. Globally, food that is never consumed accounts for 7% of the global freshwater supply and 308MM hectares of land. Our goal is to reduce these drastic numbers by making the produce supply chain smarter through data-driven decisions. Strella uses proprietary sensors to predict shelf life in the food supply chain. We use this information to reduce food waste and help deliver better quality produce to consumers. We have been commercialized for 5 years and are currently in our growth stage. Role We are looking for an ambitious data scientist with 5 years of experience to help us build the next generation of our modeling and prediction engine. The applicant must have a strong focus on delivering action-based results that can help customers make better decisions using data. Experience in agriculture is a plus. As a startup, we seek applicants who are self-starters and can wear multiple hats. We are in a rapid growth stage and are looking for people who thrive in a fast-paced environment while maintaining quality. This is an in-person role in either our Seattle or Wenatchee WA office. Responsibilities ​Partner with developers, product managers, and business partners to frame problems mathematically and in the right business context Perform exploratory data analysis to gain a deeper understanding of the problem Construct and fit statistical, machine learning, or vision models Implement advanced analytics techniques to identify key factors impacting the quality and shelf life of fruits Develop predictive models and machine-learning algorithms to predict the shelf life of different types of fruits Design experimentation strategies for evaluating our models Collaborate with developers to implement algorithms in production Analyze experimental and observational data; communicate findings; facilitate launch decisions Skills Bachelors, M.S. or Ph.D. in Machine Learning, Statistics, Operations Research, Optimization, Computer Science, or other quantitative fields or related work experience 5 years of professional experience, startup experience required Proficiency in machine learning and experimentation. Experience with computer vision is a plus Proficiency with Python and working in a production coding environment Passion for solving unstructured and non-standard mathematical problems End-to-end experience with data, including querying, aggregation, analysis, and visualization Strong oral and written communication skills, and ability to collaborate and communicate with others to solve a problem Benefits 401k matching Health & Dental Unlimited PTO Salary Range: 145k - 170k

Sales Associate (Skokie)

Our client, a luxury bedding brand , is seeking a full-time Sales Associate to join the team at their store location in Skokie, IL . Candidates must be able to work a flexible retail schedule, including weekends and holidays as needed. Job Duties Include Create elevated experiences for clients through the in-store, in-home, and virtual design consultation program Achieve and exceed individual sales goals Act as an ambassador for company values Ensure the selling environment is customer ready at all times Maintain cleanliness throughout the store by performing tasks including dusting, vacuuming, steaming, and ensuring shared areas are regularly cleaned and well-stocked Additional duties as needed and assigned Job Qualifications Include: 1 year of retail sales experience (or comparable industry -equivalent experience and transferable skills will also be considered) Knowledge of basic retail math and cash management techniques Must be able to stand for duration of shift, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation A positive attitude and the ability to effectively engage with customers Must be able to travel to offsite home design consultants as needed Pay: $20 - $23/hr bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact [email protected] For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.

Area Sales Manager- Northwest (Montana)

ANDRITZ SEPARATION is the world's leading separation specialist with the broadest technology portfolio and more than 2,000 specialists in 40 countries. For more than 150 years, we have been a driving force in the evolution of separation solutions and services for industries ranging from environment to food, chemicals, and mining & minerals. As the OEM for many of the world's leading brands, we have the solutions and services to transform our customers' business to meet tomorrow's changing demands—wherever they are and whatever their separation challenge. Why Join ANDRITZ? At ANDRITZ, you'll represent industry-leading separation technologies backed by more than 150 years of engineering excellence. As an Area Sales Manager, you'll have the opportunity to build long-term customer relationships, grow an established territory, and deliver solutions that help customers improve reliability, productivity, and operational performance. You'll be supported by a collaborative team of technical experts, service professionals, and product specialists while building a rewarding career with a global leader in separation technology. Territory This position supports customers throughout the Northwestern United States, including Washington, Oregon, Idaho, Montana, and Wyoming. Candidates should reside within or be willing to relocate within the assigned territory. Position Summary The Area Sales Manager will be responsible for servicing and growing the installed base of equipment within the assigned territory by selling repair services, refurbishments, upgrades, OEM parts, process optimization solutions, and equipment training. This role supports the full portfolio of ANDRITZ Separation products, including centrifuges, belt filter presses, screens, and ancillary equipment. The Area Sales Manager will report to the NA Service Sales Manager and work closely with Service Center Managers and Product Specialists to deliver value-added solutions that strengthen customer relationships and drive long-term business growth. Principal Duties Call on customers throughout the assigned territory on a regular basis to grow the business. Maintain active communication with internal personnel and key stakeholders. Document customer visits through timely and consistent CIC reports. Represent all assigned ANDRITZ Separation product lines during each customer visit. Ensure customer satisfaction throughout the assigned territory. Develop and manage territory forecasts, budgets, and cost controls. Maintain the existing customer base while developing new customer relationships. Periodically evaluate the effectiveness of key account sales strategies and tactics. Assist in coordinating ANDRITZ activities within each customer account. Identify and refer capital equipment sales opportunities to the ANDRITZ Capital Sales team. Education and Experience Bachelor's degree in engineering or a related field, or equivalent relevant experience. Experience within the Industrial (Petrochemical, Pulp & Paper, General Chemical) and Municipal (Water & Wastewater) industries is required. Minimum of five (5) years of progressive sales experience, including team leadership. Established customer relationships within the assigned territory are preferred. Strong understanding of sales principles, strategies, and best practices. Exceptional leadership, communication, and interpersonal skills. Willingness to travel extensively throughout the assigned territory, including overnight travel. Experience selling OEM equipment, aftermarket services, industrial maintenance solutions, or capital equipment is strongly preferred. Candidates with experience in the following roles are encouraged to apply: Area Sales Manager Regional Sales Manager Territory Sales Manager Industrial Sales Representative Technical Sales Representative Service Sales Engineer Field Sales Engineer Industrial Account Manager Capital Equipment Sales Representative Aftermarket Sales Manager OEM Sales Representative Process Equipment Sales Engineer Competencies Considers the financial impact of decisions and recommends solutions that support organizational and customer objectives. Presents complex information effectively to executives, customers, and key stakeholders. Assesses customer needs and develops innovative service solutions that deliver measurable value. Builds strong customer relationships through a consultative sales approach. Demonstrates excellent territory management, organization, and problem-solving skills. Authority None Build Your Career with ANDRITZ Join a global leader with more than 150 years of engineering excellence. If you're passionate about building lasting customer relationships, solving technical challenges, and growing a successful sales territory, we encourage you to apply and become part of a team that's driving innovation and delivering industry-leading separation solutions worldwide. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status in accordance with applicable law.