Escrow Support Manager

100% Onsite in Phoenix, AZ The Escrow Support Supervisor is a key leadership role responsible for managing a centralized, high-volume production team that supports the initiation and closing of residential escrow transactions. Reporting directly to the Escrow Support Manager, this position leads daily operations, ensures compliance and quality, and drives performance in a deadline-driven environment with frequent volume fluctuations. This role plays a critical role in relieving branch teams of intensive clerical workload, improving turnaround times, and supporting exceptional customer service. It is best suited for a resilient, hands-on leader who thrives in fast-paced environments, is comfortable making decisions under pressure, and can balance operational demands with strong people leadership. How Youll Contribute Lead and supervise a centralized escrow processing team, managing daily production workflow in a high-volume environment. Maintain accountability for productivity, quality, turnaround times, and service level agreements (SLAs). Monitor workloads, adjust staffing priorities, and authorize overtime as needed to meet business deadlines. Review escrow documentation for accuracy, completeness, and compliance; resolve escalated or complex issues. Ensure adherence to company policies, escrow procedures, and all applicable regulatory requirements. Partner with branch teams to communicate expectations, process updates, and quality standards. Prepare and present production, quality, and performance reports to leadership. Interview, hire, onboard, train, and develop team members. Conduct performance reviews, provide coaching, address performance issues, and support corrective action when needed. Lead change initiatives related to process improvements, system updates, or workflow adjustments. Foster a culture of accountability, collaboration, and continuous improvement. Leadership & Accountability Expectations Serve as the primary point of accountability for team performance during peak volume and deadline-sensitive periods. Make real-time decisions to mitigate risk, manage bottlenecks, and maintain service commitments. Proactively identify trends impacting productivity, quality, or morale and implement corrective actions. Maintain team engagement and professionalism during high-stress production cycles. Work Environment & Schedule Expectations This role operates in a high-demand, production-driven environment with strict deadlines. Extended hours and overtime are frequently required during peak periods (e.g., month-end, quarter-end, and volume surges). Workload intensity may fluctuate based on market conditions and transaction volume. Flexibility in scheduling is required to meet operational needs and service commitments. 100% on-site work environment. Skills & Abilities Strong leadership skills with the ability to motivate and manage teams under pressure. Demonstrated ability to remain calm, decisive, and solutions-focused in high-stress situations. Excellent organizational skills and attention to detail. Strong working knowledge of escrow procedures, documentation, and regulatory compliance. Proficiency in Microsoft Office and escrow-related systems. Effective communication skills, including the ability to deliver clear direction and constructive feedback. Strong problem-solving, conflict resolution, and decision-making abilities. Ability to manage competing priorities while meeting aggressive deadlines. Who Will Be Successful in This Role Leaders who thrive in fast-paced, deadline-driven environments. Supervisors who are comfortable managing performance, accountability, and difficult conversations. Professionals experienced in balancing operational metrics with people leadership. Individuals who adapt quickly to change and can guide teams through evolving processes. Those who take ownership of outcomes and lead with resilience and integrity. Education High School Diploma or equivalent required. Experience 35 years of directly related experience in escrow processing or loan closings. Minimum of 2 years of experience in a lead or supervisory role within a production environment. Experience managing high-volume workflows with strict deadlines. Familiarity with P&L statements and operational cost awareness preferred.

R&D Technician

Job Title: R&D Technician Location: Glenview, IL Duration: 12 Months (Possible extension) Schedule: Monday Friday, 8:00 AM 4:00 PM (flexibility required for early trials) Pay Rate: $35.29 $40.44/hr Position Overview: We are seeking a detail-oriented and proactive R&D Lab Technician to support product development and testing within a fast-paced laboratory environment. This role involves hands-on work with sample preparation, analytical testing, inventory management, and data analysis. The ideal candidate will demonstrate strong organizational skills, technical aptitude, and a willingness to learn and collaborate across teams. Key Responsibilities: Sample Preparation & Analysis: Prepare food and beverage samples including measuring, mixing, heating, cooling, filling, labeling, and storage Perform dilutions using pipettors and maintain accurate records in lab management systems Coordinate shipment of samples as needed Shelf-Life Testing Support: Prepare and track samples for testing (weighing, mixing, labeling, dilution) Document and submit test results and requests Maintain inventory and monitor sample conditions Inventory Management: Track and manage ingredients and chemicals, including disposal logging Order lab supplies and maintain proper storage of materials Purchase market samples when required Pilot Plant Trial Support: Assist with onsite trials including mixing, labeling, packing, and shipping samples Conduct analytical testing such as pH, titratable acidity, Brix, density, and colorimetry Lift materials between 550 lbs as needed Support early morning trials (before 8 AM) when required Lab Organization & Maintenance: Maintain a clean, safe, and organized lab environment Perform routine calibration of equipment (e.g., balances) Manage maintenance requests, inventory tracking, and safety checks Specification & Documentation Management: Update material and product specifications Coordinate cross-functional approvals and follow-ups Graphics Review: Verify product labeling details such as nutrition facts, ingredients, and packaging information against reports Data Entry & Analysis: Accurately input and manage large datasets in Excel Perform basic calculations including averages, unit conversions, and formulation scaling Provide summarized data insights Required Qualifications: High School Diploma or equivalent (Associates or Bachelors degree preferred) Prior experience in a laboratory or R&D environment Strong attention to detail and organizational skills Excellent communication and teamwork abilities Proactive mindset with a willingness to learn and ask questions Ability to manage multiple tasks and adapt in a dynamic environment Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Forms) Preferred Skills: Experience with food or beverage product development Familiarity with lab equipment such as analytical balances, pipettors, and pH meters Basic understanding of lab testing methods and data analysis

Sanitation Machine Operator

A-Line Staffing is seeking a motivated and detail-oriented Sanitation Machine Operator This role offers career growth, a supportive work environment, and full-time hours (40 per week). If interested in this Sanitation Machine Operator position APPLY NOW for IMMEDIATE consideration Brittney Blackman | [email protected] | text 5867107970 SANITATION MACHINE OPERATOR | DETAILS AND COMPENSATION: Location: Columbus NE 68601 – 100% on-site Payrate: $24.48/hr Required Availability: Full-Time, Shift D | 6:00 PM – 6:00 AM SANITATION MACHINE OPERATOR | SUMMARY AND HIGHLIGHTS: The Sanitation Machine Operator will be responsible for collecting product from the production floor while supporting general assembly and packaging operations. This role, internally referred to as a "Sweeper," is critical to maintaining a clean and efficient production environment. This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates SANITATION MACHINE OPERATOR | RESPONSIBILITIES: Floor Maintenance: Consistently collect all product that falls to the floor to ensure a safe and clean workspace. Production Support: Perform routine functions including filling, packing, assembling, labeling, and inspecting under general supervision. Compliance & Records: Maintain accurate records and logs in accordance with FDA, GMP (Good Manufacturing Practices), and ISO9000 standards. Team Collaboration: Work effectively in a team setting to support production goals and rotate into different tasks as required. Operational Efficiency: Follow standard operating procedures and prescribed steps to complete routine technical tasks. SANITATION MACHINE OPERATOR | REQUIREMENTS: Education: High School Diploma or GED (verifiable) Attendance: Commitment to mandatory attendance during the first 90 days. 2 years of experience in a manufacturing environment is required. Ability to read, write, and comprehend technical specifications in English. Ability to perform basic mathematical calculations. Strong communication skills to interact with Team Leads and coworkers. Take the Next Step! Join a company that values your growth and contributions. If you’re interested in the Sanitation Machine Operator role apply now or contact us for immediate consideration! Brittney Blackman | [email protected] | text 5867107970

Truck Driver - Class A Floater - Penske Logistics

Immediate Opportunities: Full-time Local Class A CDL Truck Drivers • Earn $82000 annually • Home daily • Driver referral bonus program up to $5000 per referral What you will do: • Work at various dedicated accounts and shifts locally as needed • Perform multi-stop deliveries of parts and supplies • Unload the trailer using manual pallet jacks, hand trucks, and rolling cages • Use a scanner to scan products as they are unloaded and delivered Schedule: • Dispatch times will vary depending on the work assignment • Two consecutive days off You will drive: • Late model, Penske maintained trucks • Best-in-class specs designed for comfort Comprehensive benefits package includes: • Paid vacation and holidays day 1 • Generous retirement benefits • Excellent health care coverage-medical, dental, and vision • Short and long-term disability; life and AD&D insurance • Company-provided uniforms and safety footwear • Employee discount benefit program • Driver referral bonus program up to $5000 per referral • Safety incentive program • Premier Driver Recognition Program Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit https://penske.jobs/benefits / Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks.) But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform. You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city. Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you’re home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske. Qualifications: • Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years • 3 years DMV/MVR record with two or fewer moving violations or accidents • Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines • Regular, predictable, full attendance is an essential function of the job • In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency. • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. • The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Driver Job Family: Drivers Address: 1149 Citizens Pkwy Primary Location: US-GA-Morrow Employer: Penske Logistics LLC Req ID: 2603096

VDI Systems Administrator

VDI Systems Administrator Onsite - Germantown, MD US CITIZENSHIP REQURED We are looking for someone with strong Virtual Desktop Infrastructure experience to join an exciting project with the Dept of Energy. This role does not require a clearance and is a great way to expand expertise in a federal space! The VDI Systems Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems, with a focus on virtual desktop infrastructure (VDI) lifecycle management, performance optimization, and compliance. This role is responsible for operating and maintaining our VDI environment, primarily built on VMware Horizon, along with associated virtualization infrastructure (vSphere), ensuring secure, reliable, and compliant virtual desktop and application delivery in alignment with DOE directives. The ideal candidate will have strong expertise in VDI architecture, golden image management, policy enforcement, and automation, while supporting hybrid environments and evolving enterprise service delivery models. VDI / Virtual Desktop Infrastructure Management Administer and maintain the VMware Horizon VDI environment, including connection servers, security servers, Unified Access Gateways (UAGs), and instant clone/linked clone deployments. Manage Windows virtual desktops and published applications, ensuring secure baselines and compliance with organizational policies. Implement and enforce conditional access, Multi-Factor Authentication (MFA), and VDI security policies through Azure AD, VMware Access, and Group Policy. Support various VDI use cases, including persistent and non-persistent desktops, ensuring proper resource allocation and user experience. Provide Tier III support for VDI troubleshooting, virtual machine provisioning issues, and performance bottlenecks. VDI Lifecycle Management Oversee the provisioning, deployment, and retirement of virtual desktops and application layers across the enterprise. Maintain accurate records of VDI pool inventories, compliance status, and lifecycle tracking. Manage golden images, application delivery methods (e.g., App Volumes, MSIX App Attach), and user environment management solutions (e.g., DEM/UEM). Collaborate with cybersecurity teams to remediate vulnerabilities identified through VDI compliance gaps and ensure secure configurations. Monitoring & Compliance Continuously monitor VDI environment health, performance metrics (e.g., CPU, memory, IOPS, network latency), and user session quality. Generate and deliver compliance and audit reports related to VDI usage, security postures, and resource consumption to leadership and stakeholders. Detect and resolve VDI pool compliance failures, policy conflicts, and outages in line with Service Level Agreements (SLAs). Track and report on license utilization for VDI components and resource consumption. Configuration Management & Change Control Maintain and update the Configuration Management Database (CMDB) with VDI infrastructure components, virtual desktop images, and configurations. Submit all changes via the OIM-approved change management system in accordance with the Change Control Review (CCR) process. Evaluate proposed changes for technical and cybersecurity risk, ensuring compliance with secure baselines. Document and maintain VDI architecture, policies, Standard Operating Procedures (SOPs), and configuration records, reviewed quarterly or after major changes. cjpost

Office Manager, Collision

McKinney Collision Location: 2151 Wilmeth Rd, McKinney, Texas 75071 Summary: The Collision Center Supervisor is responsible for the performance results, department supervision, and customer satisfaction in the Collision Center. Collision Center Supervisor oversees and accurately estimates necessary repairs and the cost of repairs to customer vehicles. Supervisory Responsibilities: This job has direct supervisory responsibilities. Essential Duties and Responsibilitiesinclude the following: Assists to improve operations in the Collision Center. Provides input to upper management and Human Resources to make hiring and discipline decisions. Training and supervises of Collision Center department employees. Sets schedules and assigns tasks to Collision Center department employees. Assists with assessment of what repairs are needed. Assists with estimates of costs and price of vehicle repairs. Communicates with insurance companies during the repair process to ensure coverage of all repairs. Develops and maintains relationships with insurance companies to establish and retain DRP status. Reviews collision center repair orders. Establishes and maintains good vendor relationships. Attends weekly manager meetings. Maintains effective employee relations. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED o High School Diploma √ Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5 years Education/Experience: Thorough knowledge of body repair methods. Supervisory experience preferred. Strong interpersonal skills. Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products. Intermediate ability and knowledge of Collision Center Management System and additional software programs to support operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel and insurance adjusters. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Environment Demands: Duties are performed primarily in the Collision Center. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. May be exposed to loud noise, vibration, paint-dust, and other body repair shop conditions. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to understand and follow technical manuals. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf .

CNC Programmer

We are looking for a CNC Programmer who will actively program and maintain CNC machines. Essential Duties and Responsibilities CNC Programming Duties Develops complete process theories for part creation to include order of operations, work holding, required tooling, and feeds and speeds. Converts CAD drawings, blueprints, and solid models in to CNC programs. Customizes CNC programs to maximize production efficiency. Ensures part quality by employing GD&T guidelines during development. Reviews CNC programs to ensure efficient operation and for process improvement opportunities. Proactively identifies opportunities for improving production processes and reducing non-conforming product. Maximizes efficiency and quality through selection of cutting tools, machine speeds and feeds, accuracy of cutter path, and fixture design. Process Engineering Duties Analyzes Customer designs for manufacturability and applies estimated costs for the necessary manufacturing processes. Develops detailed work instructions and other necessary job aids to ensure effective CNC set-up and operation through the entire production process. Analyzes and evaluates production issues to quickly and effectively create and implement adequate solutions. Investigates, evaluates, and implements opportunities and systems to reduce machine shop labor and material costs. Performs other tasks as assigned. Job Requirements High school diploma or GED Minimum 2 years Machining experience in a production environment CNC Programming experience using CAM software; GibbsCam experience preferred 3D Solid modeling experience; SolidWorks experience preferred Proficient reading and understanding blue prints, models and specifications Comprehensive understanding of manufacturing processes, quality standards and GD&T Excellent mechanical aptitude and experience working with/on machines and equipment Proficient in Microsoft Office Excellent problem solving skills Advanced math skills Strong written and verbal communication skills About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company’s industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario. Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include: UNITED STATES Unique full-time work schedule that includes every other Friday off Full Medical, Dental and Prescription Drug Insurance Flexible Spending Accounts Generous 401(k) match Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Paid time off to volunteer Company-Paid Short Term Disability CANADA Full benefits package Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Pension plan Paid parental leave Amphenol Borisch Technologies is proud to be an Affirmative Action/Equal Employment Opportunity employer. We consider applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

Warehouse Operator

Job Summary Medline Industries, LP is the leading nationwide supplier of medical, surgical and pharmaceutical products to hospitals, nursing homes, HME providers, surgery centers, physician offices and home care/hospice settings. Due to continued growth we are in need of a Warehouse Operator to join our team. The Warehouse Operator is an integral part of our team’s success. Our Warehouse Operators are responsible for operating machinery to move materials around a facility for shipping, processing and receiving. This might include unloading, scanning, moving, staging, loading, locating, picking, relocating, and stacking product. Job Description Responsibilities: Catalogues, records, and organizes materials received at the warehouse; Arrange materials for order assembly Fulfills worksheets or tickets for customers by reading production schedules, order forms and requisitions Locates and gathers products for to move and distribute to production workers, assembly line, or to shipping areas Assembles, builds, wraps, sorts, and transports customer orders Operates hand truck, cart, doilies, forklift, order-picker, and walkie to transport items Maintain a clean and safe work area Required Experience: Ability to speak, read, and write English with proficiency. Ability to read and comprehend simple instructions, short correspondence and memos. Basic keypunch skills Ability to bend, twist, reach, push, lift for extended periods daily Ability to lift 50 lbs Must be able to stand for 8 hours per day for up to 6 days a week Must have high sense of urgency Flexibility to work mandatory overtime based on business needs Preferred Qualifications: High school diploma or General Education Degree (GED) 1-3 months related experience and/or training Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $20.25 - $29.25 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here . We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Data Analyst

Global Financial Firm located in New Castle, DE has an immediate contract opportunity for an experienced Customer Service Analyst Pay Rate: $25.00 - $28.00 Negotiable based upon years of experience Work Mode: Hybrid (2 months in office 5 days a week for training) Location: New Castle, DE Summary: Contract opportunity for an experienced Customer Service Analyst at a Global Financial Firm Hybrid schedule with 3 days in office after training contingent on performance Responsibilities: Manage a portfolio of clients, delivering service that meets or exceeds client expectations Serve as the point of contact for day-to-day complex client inquiries regarding banking products Manage and own cases through to a timely resolution and assist with root cause analysis Liaise with internal and external cross-functional partners to meet or exceed company needs Conduct fraud review investigations as needed per fraud referrals received Review detailed fraud detection information from various sources Draft and file Suspicious Activity Reports (SARs) consistent with FINCEN requirements Perform quality reviews on cases and approvals of SAR reporting as needed Requirements: 2-5 years of relevant cash management and financial services experience preferred Consistently demonstrate clear and concise written and verbal communication Excellent accuracy and strong attention to detail Strong organizational skills, ability to multitask and prioritize Proven analytical and critical thinking skills Bachelor's degree/University degree or equivalent experience Preferred Skills: Demonstrated ability to build and cultivate partnerships across business regions Proven project management and leadership skills