Clinical Assistant (61957)

Min USD $17.60/Hr. Max USD $28.15/Hr. Overview Sign-On Bonus Offered A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office functions, depending on the size of the assigned clinic. All patient care is provided under the direct supervision of the physician and/or mid-level provider. Qualifications Licensure/Certification/Registry: * Valid certification as a certified medical assistant (CMA) is required through one of the following: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) or * Assessment-Based Recognition in Order Entry (ABR-OE) through the AAMA * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * Certified Clinical Medical Assistant (CCMA) through National HealthCareer Association (NHA) or * Medical Assistant (NCMA) through National Center for Competency Testing (NCCT) or * ARMA with proof of graduation through accredited program * Nationally Registered CMA (NRCMA) or Nationally Registered Certified Advanced MA through National Association for Health Professionals (NAHP) * Maintains certification as required through AAMA, AMT, NHA, ARMA, NCCT or NAHP guidelines. * Valid CPR certification required. Experience: * Prior computer experience required. * Previous clinic experience preferred. Other Knowledge/Skills/Abilities: * Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Medical Spelling. Responsibilities * Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction. * Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider. * Documents according to scope and current standard of care. * Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties. * Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance. * Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG's/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider. * Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. * Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications. * Demonstrates support for and participates in accomplishing team goals and objectives. * Performs other related work as required or requested. *For questions, please email @mhsil.com*

FRONT LOBBY ASSISTANT (Part time) (62009)

Min USD $15.50/Hr. Max USD $21.44/Hr. Overview Provide information, wayfinding, and guest services to patient, family, and visitor in a warm, welcoming, and timely manner. Initiate the Great Patient Experience with guests upon their arrival to Memorial Medical Center (MMC). Provide guest services support to Medical Center staff and departments when called upon. Ensure patients and visitors are escorted to their desired destination. Round on MMC Main Lobby waiting areas and assist guests as necessary. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education: - Education equivalent to graduation from high school is recommended. Licensure/Certification/Registry: - Experience: - Other Knowledge/Skills/Abilities: - 2 years customer service skills preferred. - Exceptional interpersonal and guest relations skills absolutely required. - Basic computer skills required. - Reception and telephone etiquette skills required. - The ability to maintain emotional control during times of stress required. - The ability to appropriately handle disgruntled guests and assist in conflict resolution required. - Must be able to stand for extended periods of time, push wheelchairs, and provide gentle physical assistance to guests in need (i.e. assisting guests in and out of wheelchairs). Responsibilities * Utilize effective customer service skills by providing support to patients, guests, physicians, and Memorial Medical Center (MMC) staff. Exceptional interpersonal and guest relations skills are essential for satisfactory performance in this position. * Greet patients as they arrive in a warm and welcoming manner. Practice AIDET during guest interactions (Acknowledge guest, Introducing yourself, providing Descriptions and Explanations, and Thanking guests for choosing MMC). * Escorting guests to their destination as needed or arranging for a teammate to provide Greet and Feet service. * Utilizing phone and computer to obtain necessary information to satisfy guest needs. Must demonstrate exceptional receptionist skills and outstanding telephone etiquette. * Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. * Round regularly on guests in the main lobby area of MMC. Rounding includes approaching guests with a warm smiling demeanor, introducing yourself, using AIDET during conversations, providing informational updates as able. * Must maintain emotional control during times of stress. Demonstrates the ability to appropriately handle disgruntled guests and assist in conflict resolution. * Standing for extended periods of time, pushing wheelchairs, providing gentle assistance to guests in need (e.g. assisting guests in and out of wheelchairs). * Assist guests with making phone calls for cabs, transport vehicles, appointments. Also assists guests if assistance is needed in reaching other campus locations (e.g. Baylis, SIU, Springfield Clinic). * Ensures adequate comfort supplies (e.g. Kleenex, hand sanitizer) are available in the Main Lobby area. * Contacts ancillary support areas (e.g. housekeeping, engineering) if Main Lobby Entrance, Waiting Area, and Restrooms need serviced. * Provide guests with information (e.g. booklets) of Springfield hotels, restaurants, entertainment, and other sites of interest. * Contribute to the successful achievement of the Health System's Mission, Vision and Values by providing patient-centered care and caring every day. * Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Clinical Assistant (62656)

Min USD $17.60/Hr. Max USD $28.15/Hr. Overview Sign-On Bonus Offered A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic's patients of all ages, as well as business office functions, depending on the size of the assigned clinic. All patient care is provided under the direct supervision of the physician and/or mid-level provider. Qualifications Licensure/Certification/Registry: * Valid certification as a certified medical assistant (CMA) is required through one of the following: * Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) or * Assessment-Based Recognition in Order Entry (ABR-OE) through the AAMA * Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or * Certified Clinical Medical Assistant (CCMA) through National HealthCareer Association (NHA) or * Medical Assistant (NCMA) through National Center for Competency Testing (NCCT) or * ARMA with proof of graduation through accredited program * Nationally Registered CMA (NRCMA) or Nationally Registered Certified Advanced MA through National Association for Health Professionals (NAHP) * Maintains certification as required through AAMA, AMT, NHA, ARMA, NCCT or NAHP guidelines. * Valid CPR certification required. Experience: * Prior computer experience required. * Previous clinic experience preferred. Other Knowledge/Skills/Abilities: * Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Medical Spelling. Responsibilities * Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction. * Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider. * Documents according to scope and current standard of care. * Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties. * Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance. * Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG's/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider. * Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. * Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications. * Demonstrates support for and participates in accomplishing team goals and objectives. * Performs other related work as required or requested. *For questions, please email @mhsil.com*

Physical Therapy Assistant Students - Horizons Program (61839)

Min USD $16.00/Hr. Max USD $23.64/Hr. Overview As a Physical Therapist Assistant, you will be responsible for providing physical therapy treatment to patients of all ages under the direction and supervision of physical therapist. All procedures are carried out in accordance with established standards, policies, protocols and guidelines. Overview of the Program The Memorial Horizons Program provides students enrolled in Radiography, Surgical Technology, and Sonography degree programs with a unique opportunity to gain hands-on experience, receive financial support, and secure a pathway to employment at Memorial Health after graduation. Eligibility Criteria The Horizons Program is open to external candidates and current Memorial Health colleagues in the first year of their major program of study and will graduate in May 2027. Applicants must be enrolled in an accredited allied health program that aligns with Memorial's workforce needs, maintain the minimum required GPA and have completed all prerequisite coursework. Applicants must complete an employment application and an interview as part of the competitive selection process. Individuals selected for the Horizons Program must maintain satisfactory academic progress, have no active corrective actions on file, and exhibit behaviors that align with Memorial's values to remain eligible. Benefits of Working While In School Individuals who are selected for the Horizons Program will work at Memorial Health as a per diem colleague while attending school. This allows participants to gain valuable hands-on experience, work alongside Memorial clinicians, and prepare them for their careers at Memorial after graduation. Financial Opportunities Individuals selected for the Horizons Program will receive a bi-weekly stipend of $1,000.00 during the second year of their program (August 2026-May 2027). Stipends are subject to applicable taxes and deductions. As a Memorial colleague who is working per diem while attending school, you may also be eligible for up to $5250 per calendar year in Tuition Assistance. In addition, individuals selected for the Horizons Program will be eligible for sign-on incentives at the time of graduation. Pathway to Employment After Graduation Graduates of the Horizons Program will be placed in full-time roles designated by Memorial Health upon meeting all graduation and licensing requirements. Participants must commit to working at Memorial Health for three years after graduation. Qualifications Education and/or Other Requirements High school graduate or equivalent. Previous patient care experience helpful. CPR required within 30 day of starting. Responsibilities Essential Functions and Job Duties * Transports patients to and from hospital therapy services as needed. Assists with patient care in the clinic, satellite, patient room, or other off campus locations as requested by Rehabilitation staff. * Maintains department's supplies and equipment; may recommend purchase of new items. * Greets and checks in all outpatients at off campus clinics * Prepares other treatment areas including but not limited to; setting up sterile dressing fields, treatment mats, etc * Performs general clerical and housekeeping duties: * Scanning * General clerical duties as needed (copying, faxing, filing, etc.) * Answering phones * Scheduling * Supply ordering * Clinic cleanup, linen stocking/changing/ordering. * Maintains cleaning logs * Performs cleaning of hydrocollators and cold pack machines * Remains attentive to patient safety issues and to the need for maintaining a clean and safe environment. * Maintains patient/family confidentiality to comply with HIPPA regulations. * Performs other duties as assigned by Director, Managers, Team Leaders, and clinical staff. * Actively looks for ways to reduce costs. Environmental Factors This position is performed within an environment of occasional exposure to environmental variations, above-normal noise-level, and/or unpleasant substances and limited exposure to hazardous or potentially injurious elements or conditions. Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this job the employee is frequently required to stand, bend and reach. * The employee will frequently be required to lift, push and pull weight of at least 5 to 50 pounds. Mental Demands * Ability to work under stress and adapt to changing conditions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Organizational skills are required. * Patient care experience helpful. * Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Actively looks for ways to help people, co-workers, and other departments. * Must have strong customer service skills * Communicate effectively as appropriate for the needs of the audience. * Basic understanding of computer skills to order supplies, manipulate schedules, and assist with clerical duties. General Skill Requirements In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements. * Adaptability - Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions. * Attendance and Punctuality - Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. * Communications - Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods. * Cooperation - Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts. * Job Knowledge - Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. * Judgment - displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Radiology Assistant (61875)

Min USD $17.14/Hr. Max USD $26.56/Hr. Overview Dependent upon the area assigned, provide support to the Medical Imaging Technologist to ensure promptness and efficiency of the patient care process. Ensure patient comfort and safety during the imaging experience to include comprehensive electronic medical record management. Overview of the Program The Memorial Horizons Program provides students enrolled in Radiography, Surgical Technology, and Sonography degree programs with a unique opportunity to gain hands-on experience, receive financial support, and secure a pathway to employment at Memorial Health after graduation. Eligibility Criteria The Horizons Program is open to external candidates and current Memorial Health colleagues in the first year of their major program of study and will graduate in May 2027. Applicants must be enrolled in an accredited allied health program that aligns with Memorial's workforce needs, maintain the minimum required GPA and have completed all prerequisite coursework. Applicants must complete an employment application and an interview as part of the competitive selection process. Individuals selected for the Horizons Program must maintain satisfactory academic progress, have no active corrective actions on file, and exhibit behaviors that align with Memorial's values to remain eligible. Benefits of Working While In School Individuals who are selected for the Horizons Program will work at Memorial Health as a per diem colleague while attending school. This allows participants to gain valuable hands-on experience, work alongside Memorial clinicians, and prepare them for their careers at Memorial after graduation. Financial Opportunities Individuals selected for the Horizons Program will receive a bi-weekly stipend of $1,000.00 during the second year of their program (August 2026-May 2027). Stipends are subject to applicable taxes and deductions. As a Memorial colleague who is working per diem while attending school, you may also be eligible for up to $5250 per calendar year in Tuition Assistance. In addition, individuals selected for the Horizons Program will be eligible for sign-on incentives at the time of graduation. Pathway to Employment After Graduation Graduates of the Horizons Program will be placed in full-time roles designated by Memorial Health upon meeting all graduation and licensing requirements. Participants must commit to working at Memorial Health for three years after graduation. Qualifications Education: * High School education required. * Enrolled in Ultrasound program and going into 2nd year. Licensure/Certification/Registry: * A Current BLS/CPR certification required within 30 days of hire. Maintain per policy. Experience: * Clerical experience preferred. Other Knowledge/Skills/Abilities: * Excellent interpersonal and guest relations skills required. Responsibilities * Perform clerical duties necessary for patient registration into the Radiology information System. * Transport patient to and from the imaging procedure room. * Provide patient assistance during the imaging exam process. * Utilize proper infection control practice. * Maintain an excellent guest relations rapport with patients, visitors, Physicians and fellow employees. * Maintain a clean and safe work environment in area of assignment. * Stock rooms. * Fold linen. * Assist imaging staff with inventory management. * Take call as required. * Manage phone calls. * Under direction of the appropriately licensed staff, mix oral contrast per Radiologist approved protocol. * Under the direction of the appropriately licensed staff, load the pressure injectors per Radiologist approved protocol. * Performs other related work as required or requested.

Radiologic Tech Assistant, CT (62684)

Min USD $17.14/Hr. Max USD $26.56/Hr. Overview Working as a Radiologic Technologist Assistant you'll work to provide support to the Medical Imaging Technologist to ensure promptness and efficiency of the patient care process. Ensure patient comfort and safety during the imaging experience to include comprehensive electronic medical record management. Schedule Part-Time, Evening Shift 12:00pm-10:30pm Rotating Weekends Qualifications Education: * High School education required. Licensure/Certification/Registry: * A Current BLS/CPR certification required within 30 days of hire. Maintain per policy. Experience: * Clerical experience preferred. Other Knowledge/Skills/Abilities: * Excellent interpersonal and guest relations skills required. Responsibilities * Perform clerical duties necessary for patient registration into the Radiology information System. * Transport patient to and from the imaging procedure room. * Provide patient assistance during the imaging exam process. * Utilize proper infection control practice. * Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. * Maintain an excellent guest relations rapport with patients, visitors, Physicians and fellow employees. * Maintain a clean and safe work environment in area of assignment. * Stock rooms. * Fold linen. * Assist imaging staff with inventory management. * Take call as required. * Manage phone calls. * Under direction of the appropriately licensed staff, mix oral contrast per Radiologist approved protocol. * Under the direction of the appropriately licensed staff, load the pressure injectors per Radiologist approved protocol. * Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.