Healthcare

Auto Mechanic | Chrysler Tech

Auto Mechanic | Chrysler Tech Chrysler Dealership is looking for an Auto Mechanic | Chrysler Techs to join our industry leading Service Team. Sign on bonus available for qualified Auto Mechanics | Chrysler Techs! Enjoy excellent pay and performance incentives at a dealership where your skills will be recognized and rewarded! Start your career with Chrysler today! Excellent Pay | Performance Incentives | Career Advancement Why Chrysler? We are committed to serving all our customers’ sales and after-sales needs with an extensive network of over 2,500 dealerships nationwide. We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles. Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled technicians along the way. Join the Chrysler family - apply today! What we offer: Competitive wages Ongoing extensive factory product training Room for advancement Health insurance Paid time off 401k What will you do? Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards Diagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification Provide labor and time estimates for additional automotive repairs Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology Inspect and test new vehicles and record findings so that necessary repairs can be made Execute repairs under warranty to manufacturer specifications What we are looking for: Stable Auto Mechanic work history Chrysler Certification highly preferred All Auto Makers please apply Automotive Service Excellence (ASE) certifications helpful and will be considered Team oriented, flexible, and focused on maintaining an elevated level of customer service Ability to diagnose and repair engine, transmission, electrical, steering, suspension, brakes, and AC systems Hold a valid driver’s license Apply Now!

  • Henderson, NV

  • no content

Store Manager - Spencer's

Hourly rate ranges from $18.98 - $19.23 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Discount Merchandise, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. Brand: Spencer's The Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The minimum age requirement for a Store Manager is 21. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

  • Oxford, AL

  • no content

Pediatric Physical Therapist (Live and Work In Okinawa, Japan)

JOB OPPORTUNITY Pediatric Physical Therapist Needed Pediatric PT Needed for Japan · Full Time Employment – 40 Hour Per Week · Excellent Compensation · MILITARY SPOUSES/DEPENDENTS ENCOURAGED TO APPLY Qualifications Needed: · Doctorate Degree · Any US state License · BLS · Shall possess at least two years of general experience with pediatric clients and at least one year within the past five years specializing with the age group (birth to 3), which may include experience gained during practicum, internship or clinical fellowship year (CFY) as part of a degree program. TO APPLY: Interested candidates should submit resume with full contact information to Heather VerHaagh via email at [email protected] or call f or additional information 1-513-984-1800 ext. 201 Sterling Medical is an Equal Opportunity Employer. We are actively seeking women, minorities, and veterans. Deliver physical therapy to patients Practice physical therapy in TX Provide physical therapy treatment to referred patients Provide supervision of physical therapist assistants and physical therapy aides Initiate appropriate physical therapy interventions Administer physical therapy treatments to patients working under direction of licensed physical therapist Refer patients for treatment to physical therapist assistant (PTA) Refer patients for treatment to physical therapist assistant (PTA) Provide physician prescribed physical therapy Instruct physical therapy students in physical therapy theory, treatment and techniques Provide physical therapy only evaluations Implement current physical therapy practice Develop physical therapy research programs Administer prescribed skilled physical therapy treatment Administer prescribed skilled physical therapy treatment Develop Evaluate and treat patients referred for acute care physical therapy Conduct medically prescribed physical therapy treatment programs Help determine diagnosis and physical therapy treatment Ensure the physical therapy division Assisting with a patient's physical therapy

  • Fort Walton Beach, FL

  • no content

Entry Level Tech | Lube Technician

Entry Level Tech | Lube Technician Jason Lewis Chrysler Dodge Jeep Ram is looking for an Entry Level Tech | Lube Technician to join our busy service department! Whether a recent technical school graduate or an experienced oil change master, Chrysler offer s a chance to kick-start your career in automotive repair! Excellent Pay | Performance Incentives | Career Advancement Why Chrysler? We are committed to serving all our customers’ sales and after-sales needs with an extensive network of over 2,500 dealerships nationwide. We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles. Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled technicians along the way. Join the Chrysler family - apply today! What we offer: Competitive wages Ongoing extensive factory product training Room for advancement Health insurance Paid time off 401k What you'll do: Perform vehicle inspections, basic maintenance, minor repairs, and documentation Perform oil changes and lubrication work Communicate with service advisor when additional repairs are needed or when repairs cannot be completed in the scheduled time Inspect and test-drive new vehicles to ensure that all features function properly Install Mopar accessories on new vehicles as specified by the customer or dealer Work alongside skilled technicians to learn how to perform quality vehicle service maintenance and repairs What we are looking for: 1 year of automotive experience OR automotive technician training Experience can include oil changes, basic maintenance, or minor repair work Team-oriented, flexible, and focused on maintaining an elevated level of customer service Must have a valid driver’s license Start your career as an Entry Level Tech | Lube Technician for Chrysler today. Apply Now!

  • Sparta, TN

  • no content

ASSISTANT MANAGER (DAY)

Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: Assistant Manager Experience: 2 years Shift: 5:30 am - 3:00 pm Hourly Compensation: $17.50 - $18.00 (annually $50,500 - $54,000) Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. •Teach, coach and provide leadership to the store crew members. •Maximize store sales through customer satisfaction and food quality. •Oversee the daily operations of Braum's food service function, grocery market and fountain sales. •Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. •Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Store Manager If your work experience demonstrates the following traits/abilities, we would like to hear from you: •Customer focus. •Work ethic with high standard for integrity. •Positive approach to training, developing and interacting with all levels of the store team. •Ability to build a successful team by building an environment of trust. •Ability to adapt to customer and employee needs as well as store environment conditions. •Can communicate effectively with leadership team members. •Ability to identify the most effective team alignment to enhance performance. •Follow-up and follow through with discipline. •Initiate action and achieve goals. •Organized, detailed and able to follow practices/procedures. •Able to review, understand and analyze reporting results. •High School Diploma or G.E.D. required. •Retail Management experience. •Must be at least 21 years old •Must have valid Driver License Benefits: •Medical insurance •Dental insurance •Vision insurance •401k retirement planning with company match •Short-Term Disability insurance •Paid vacations •Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2026-0174

  • Anadarko, OK

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Machine Operator-US

Machine Operator-US Beaumont, TX 12 Months Schedule: - initially will be 06:00 - 14:30 hrs (30min unpaid lunch) - will evolve to a weekly rotational schedule: Week 1: 05:30-13: 30 hrs Week 2: 21:30-05:30 hrs Week 3: 13:30-21:30 hrs Description: Main Responsibilities: Support all Environmental, Health, and Safety programs, policies, and regulations to include the issuance of safe work permits (LOTO, hot work, etc.). Make necessary adjustments to equipment units affecting speeds of chemical reactions and quality. Monitor recording instruments, flow meters, panel lights, and other indicators, and listen for warning signals, to verify conformity of process conditions. Control or operate chemical processes or systems of machines, using panel boards, control boards, or automatic equipment. Record operating data such as process conditions and instrument readings. Confer with technical and supervisory personnel to report or resolve conditions affecting safety, efficiency, and product quality. Draw samples of products to be tested in the lab to ensure that standards are met. Regulate or shut down equipment during emergency situations or as directed by supervisory personnel. Start pumps to wash and rinse reactor vessels, to exhaust gases and vapors, to regulate the flow of oil, steam, air or gas to towers and to add products to converter or blending vessels. Notify maintenance, engineering and other auxiliary personnel to correct equipment malfunctions and to adjust power, steam, water or air supplies as needed. Inspect and operate Utility Equipment such as towers, boilers, chillers and scrubbers. Calculate material requirements or yields according to formulas as directed. Gauge tank levels, using calibrated rods and pressure gauges.

  • Beaumont, TX

  • no content

Burger King Restaurant Assistant Manager

We are looking for Restaurant Assistant Managers (RAM)to join our team. Our restaurants are staffed with amazing people, and we are looking for more. The RAM supports the Restaurant General Manager in their efforts to develop a team of dedicated people, delivering great and friendly guest experiences and producing top line sales. They do this by learning, managing and teaching restaurant systems effectively to achieve goals, develop people and provide excellent service. RAM's bonus on performance, both operationally and financially. Job Duties: Ensure your team provides outstanding service and satisfied guests Train and coach the team Utilize GPS Hospitality Systems to run a great restaurant every shift, every day Implement restaurant controls, especially cash & inventory Set and meet restaurant goals for service, operations and financial results Meet all operational standards, including speed of service, food safety and cleanliness Meet positive food and labor variance and take appropriate action to improve results Maintain a clean and safe working environment Work all shifts as required by the business Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations Provide feedback and coaching to the team Demonstrate problem solving skills Follow all government regulations, employment laws, food safety and operations policies and implement all accounting controls Any / all other duties as assigned by the Restaurant General Manager (RGM) Physical Requirements: Ability to perform the following motions: bending, squatting, twisting, pulling and reaching Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 20lbs Job Requirements: 1-3 year of supervisory experience in a restaurant or retail setting Excellent customer service skills Must be able to perform under pressure in a high-volume setting Must have reliable vehicle and valid driver's license Must be at least 18 years of age & authorized to work in the US ServSafe certification preferred About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with… Strong, performance-based bonus program Regular performance reviews Health & Life Benefits HSA program Generous Paid Time Off benefits Employee Rewards & Recognition Program Career development through structured training programs EEO Statement GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws. ADAA GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779 .

  • Willow Street, PA

  • no content

Senior Assistant Store Manager

Hourly rate ranges from $16.75 - $17.00 per hour and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and eligibility. The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. This position will work up to 38 hours per week. The minimum age requirement for an Assistant Store Manager is 18. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds. Prior retail and or management experience is required. As an equal opportunity employer, Spencer Gifts – Spirit Halloween considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state/provincial, or local law. Spencer Gifts – Spirit Halloween will consider for employment qualified applicants with criminal histories.

  • Sylvania, OH

  • no content

STNA, Bridge Home Health & Hospice - Full Time, 1st Shift

PURPOSE OF THIS POSITION Certified worker specifically trained to give personal care and assist in the care of assigned patients under the guidance and supervision of the registered nurse or therapist. Committed to the mission, values, and goals of Bridge. JOB DUTIES/RESPONSIBILITIES Duty 1: Demonstrates knowledge and skill necessary to provide appropriate care to the age of the patient enrolled with Home Health Care or Hospice Services. Duty 2: Collaborates with Primary RN, Physical Therapist, Physical Therapy Assistant, or On-Call Nurse regarding patient condition, plan of care, HHA assignment, and anticipated need to ensure exceptional patient care. Duty 3: Manages weekend rotation assignment responsible to include keeping On-Call Nurse informed of any unusual or special incident occurrences. Duty 4: Documentation is consistent with or exceeds Bridge Home Health and Hospice Guidelines. Duty 5: Ensures compliance and follow through with home exercise program Duty 6: Displays Service Excellence as evidenced by practicing the mission, vision, and values of the organization to promote patient satisfaction. Duty 7: Complies with organization policies, procedures, and practices to ensure quality job performance and Conditions of Participation from Medicare and Medicaid. REQUIRED QUALIFICATIONS Current STNA registry in the State of Ohio required. One year of experience as an STNA. Knowledge of and commitment to the philosophy, mission and goals of the agency and the standards and regulations governing it. A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. Positive service-oriented interpersonal and communication skills required. Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures PREFERRED QUALIFICATIONS High school diploma PHYSICAL DEMANDS This position requires a full range of body motions with intermittent walking, lifting, bending, squatting, kneeling, twisting, and standing. The associate will be required to walk for up to one hour a day, sit for four to six hours a day and stand for one hour a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. The individual must be able to operate a motor vehicle for business travel. This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)

  • Findlay, OH

  • no content

Speech Language Pathologist (SLP)

Description Join Benchmark's Early Intervention Services as a Speech Language Pathologist (SLP)! We are involved in all aspects of care for the youngest among us from overseeing regional programs to providing hands-on services through federal and state programs. Children’s Services help babies and toddlers with disabilities or delays learn new skills that typically develop during the first three years of life including physical, cognitive, social/emotional, and communication skills. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country. Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves. The SLP's responsibilities are to conduct evaluations and assessments, participate in Individualized Family Service Plan (IFSP) development and implementation, monitor outcomes as a member of the team, and provide EI supports to families for the benefit of the child. Service locations include Branford, Guilford, Hamden, Madison, Meriden, North Haven, Wallingford. FULL TIME BENEFITS: Sign on Bonus Referral Bonuses Employee discounts with various vendors Health vision, and dental insurance Life Insurance 401k plan with company match Tuition reimbursement Paid Time Off Sick Time Pay Flexible Spending Accounts (FSA) Advancement opportunities ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Comply with all Federal and State regulations, including those outlined in the Connecticut Birth to Three Program Regulations. Administer evaluations and assessments. Develop rapport with children, families, and team members to promote a healthy learning environment. Develop joint plan with family and recommend strategies utilizing evidence-based practices and following the Natural Learning Environment Practices. Implement IFSP for enrolled families and recommend frequency of services based on child development status and family priorities and concerns. Provide families with information, skills and support related to enhancing their child’s development. Utilize the coaching model and natural environment teaching. Participate in Birth to Three sponsored trainings, meetings and learning opportunities as appropriate. Complete Birth to Three Service Coordinator Modules and function as the Service Coordinator as needed. Comply with all standards to assure the health and safety of all staff and individuals we serve. QUALIFICATIONS: Possess a valid Speech Language Pathology (SLP) license in the state of CT. Master’s Degree in Speech Language Pathology. Valid Connecticut driver's license Confident in adapting to various learning styles to meet the needs of each child and their individualized treatment plan One year of experience working with children in early intervention preferred Demonstrates a commitment to Natural Learning Environment Practices Bilingual encouraged We'd love to see your application! Apply online today at www.BenchmarkHS.com/Careers. OR contact me at [email protected] Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws. INDTHER

  • Meriden, CT

  • no content

HVAC Superintendent

Responsibilities · Knowledge of job standards and specifications. · Supervise, direct and coordinate activities of assigned workers in the fabricating and installing HVAC assemblies and systems in building or work sites according to blueprints, specifications and other resource information using hand tools, portable power tools and other specialized equipment. · Interpret plans, specifications, and job orders as needed for area of supervision. · Inspect assemblies and installation work for conformance with plans, specifications and trade standards using naked eye as well as measuring instruments, such as measuring tape, rule, plumb bob or level. · Install Equipment & materials as required by project. · Explain and enforce company policies to workers and enforce safety regulations. · Establish and adjust work sequences to meet construction schedule, using knowledge of capacities of equipment and assigned personnel. May study schedules and estimate worker-hour requirements for completion of job. · Analyze and resolve work problems. · Perform routine HVAC installation activities without direct oversight or on-site assistance. · Conforms to all applicable Policies and Procedures. · Attend site meetings. · Conduct site safety meetings with crew. · Responsible for calling in all inspections to the proper municipalities in a timely manner. · Responsible for coordinating all subcontractors (such as insulators/control subcontractors) and ensure they stay on schedule. · Accurately estimates hours and materials for scheduled jobs. When requested by Project Manager. · Performs normal clerical functions as needed (Example: Timesheets, Daily Reports, Receive Tickets, etc.) · Ensure work site is cleaned of debris created by installation of HVAC systems. · Receive equipment and materials at site. · Performs related duties as directed by the applicable CES General Foreman or CES Project Manager. · Schedule material deliveries from warehouse / shop. Qualifications: · Possess a mechanical aptitude. · Understand shop math. · Work skillfully with tools, materials and machines. · Visualize objects in three-dimensions from drawings, sketches or blueprints. · Work within industry standards of accuracy. · Perform a variety of duties that may change often. · Attention to detail · Familiar with all types of HVAC systems · Concrete construction knowledge Education/Training/Experience: · High school diploma or equivalent (G.E.D.) and graduate of a post-secondary program of instruction of two or more years in duration or completion of apprenticeship program or similar training program and appropriate work experience required. · Have three or more years of successful and full-time installation experience in craft. · Have good oral and reading skills, including the ability to read and apply the project plans and specifications and the manufacturers’ installation instructions, and clearly communicate with customers, suppliers, other employees, and other trades. · Demonstrate an interest and initiative in maintaining his/her skills through a combination of self-study, company training, workshops, and other professional development activities. · Have the ability to direct, organize and supervise work efficiently, given time pressures, non-standard schedule, extreme weather conditions indicative to job site location, varying customer needs and demands, and backlog constraints. Responsibilities · Knowledge of job standards and specifications. · Supervise, direct and coordinate activities of assigned workers in the fabricating and installing HVAC assemblies and systems in building or work sites according to blueprints, specifications and other resource information using hand tools, portable power tools and other specialized equipment. · Interpret plans, specifications, and job orders as needed for area of supervision. · Inspect assemblies and installation work for conformance with plans, specifications and trade standards using naked eye as well as measuring instruments, such as measuring tape, rule, plumb bob or level. · Install Equipment & materials as required by project. · Explain and enforce company policies to workers and enforce safety regulations. · Establish and adjust work sequences to meet construction schedule, using knowledge of capacities of equipment and assigned personnel. May study schedules and estimate worker-hour requirements for completion of job. · Analyze and resolve work problems. · Perform routine HVAC installation activities without direct oversight or on-site assistance. · Conforms to all applicable Policies and Procedures. · Attend site meetings. · Conduct site safety meetings with crew. · Responsible for calling in all inspections to the proper municipalities in a timely manner. · Responsible for coordinating all subcontractors (such as insulators/control subcontractors) and ensure they stay on schedule. · Accurately estimates hours and materials for scheduled jobs. When requested by Project Manager. · Performs normal clerical functions as needed (Example: Timesheets, Daily Reports, Receive Tickets, etc.) · Ensure work site is cleaned of debris created by installation of HVAC systems. · Receive equipment and materials at site. · Performs related duties as directed by the applicable CES General Foreman or CES Project Manager. · Schedule material deliveries from warehouse / shop. Qualifications: · Possess a mechanical aptitude. · Understand shop math. · Work skillfully with tools, materials and machines. · Visualize objects in three-dimensions from drawings, sketches or blueprints. · Work within industry standards of accuracy. · Perform a variety of duties that may change often. · Attention to detail · Familiar with all types of HVAC systems · Concrete construction knowledge Education/Training/Experience: · High school diploma or equivalent (G.E.D.) and graduate of a post-secondary program of instruction of two or more years in duration or completion of apprenticeship program or similar training program and appropriate work experience required. · Have three or more years of successful and full-time installation experience in craft. · Have good oral and reading skills, including the ability to read and apply the project plans and specifications and the manufacturers’ installation instructions, and clearly communicate with customers, suppliers, other employees, and other trades. · Demonstrate an interest and initiative in maintaining his/her skills through a combination of self-study, company training, workshops, and other professional development activities. · Have the ability to direct, organize and supervise work efficiently, given time pressures, non-standard schedule, extreme weather conditions indicative to job site location, varying customer needs and demands, and backlog constraints.

  • Richmond, VA

  • no content

Concierge Customer Service Representative

At Percepta, we bring first-class service across each market we support. As a Concierge Customer Service Representative working from home in Asheville, NC, you’ll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing Do you have a passion for service and helping others? Our Concierge Specialists provide customized, easy, effortless experiences to some of the most beloved automobile brands in the world. We support luxury customers by creating relationships based on understanding customer needs, concerns, lifestyle, and preferences. In this role, team members are empowered to make decisions and think creatively - whatever is needed to drive customer loyalty. During a Typical Day, You’ll • Own the customer experience from the very beginning to the end - build rapport and anticipate needs through authentic connection and curiosity with customers. Promptly process and answer/resolve customer inquiries, concerns or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Understand the use of technology, scripts, and product knowledge. Actively listens to the customer providing answers, while controlling the call to lead the customer in an efficient professional manner. Provide recommendations to leadership regarding the resolution of recurring problems. Assist in the formulation of problem-solving techniques for newly discovered issues. Maintain exceptional product knowledge as it relates to technical support. Remains knowledgeable of product and service offerings, current industry products, and technologies. Partner with other vendors as necessary for troubleshooting and resolution. Research and resolve billing or payment issues. Ensure that all customer contacts are properly logged into the CRM tool to allow for an accurate historical view of customer contacts manage follow-up log and audit documentation of customer files. Use additional resources and escalation points including diagnostic information, technical manuals, and call history log to find solutions for basic to intermediate level issues. Recommend changes to departmental policies and procedures to improve support services provided to the customer, as needed keep the Supervisor informed of any issues as they arise. Attend team meetings, 1 on 1s, focus groups, and training sessions as scheduled. Handle additional projects and assignments as needed and fit individual skillset. What You Bring to the Role A High School Diploma (required); an associate or Bachelor’s degree (preferred) Four (4) years of experience in training, public relations, sales, marketing, or customer service Experience with customer contact systems Must live within a commutable distance of Asheville, NC. What You Can Expect Starting pay rate of $17.50 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role Hours of operation are Monday to Friday 7 am to 9 pm and Saturday 9 am to 6 pm ET. Strong customer service skills Experience with and appreciation for electronic devices and computers, along with a willingness and ability to quickly learn new technology Solid computer skills, internet-savvy, and experience using CRM software About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect: Culture of Service – to be treated like you are the customer from day one Teamwork– belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions Respect– a team that is accountable, dependable, and gives you their full attention Proactive– to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization CareerGrowth – lots of learning opportunities for aspiring minds Diversity – be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness. Percepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer. Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process. LI-Hybrid

  • Asheville, NC

  • no content