Specialist, Quality Assurance

Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working Onsite in Charlotte, NC, you’ll be a part of bringing humanity to business. experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in USA says it all! What You’ll be Doing Do you have a passion to help boost performance? Do you love pinpointing areas for improvement? You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team. During a Typical Day, You’ll Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results. Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results. Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process. Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs. Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary. Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties. Flexibility to perform job duties on-site, off-site, or remote, as business needs dictate What You Bring to the Role High school diploma or equivalent 6 months or more of customer service and call center experience Understanding, interpreting, and manipulating data for reporting What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. Compensation: The anticipated range is $14 hourly. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. LI-Onsite Notice to external Recruiters and Recruitment Agencies : TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC . Employment Requirements : TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Senior Systems Engineer - IBM i

Senior Systems Engineer - IBM i Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Keep Uline’s IBM i systems running seemlessly. As a Senior Systems Engineer, you’ll design, optimize and support our mission-critical IBM i infrastructure, ensuring peak performance and reliability. Bring your expertise to a collaborative team that values continuous improvement. Careers Packed with Potential. Backed by 45 years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Lead the daily operation, monitoring and performance tuning of IBM i environments, ensuring systems remain secure, up-to-date and aligned with IT policies. Manage backups, disaster recovery and high-availability solutions. Partner with application and database teams on deployments and troubleshooting. Plan and execute system upgrades, migrations and capacity planning. Maintain clear, accurate documentation of configurations, procedures and policies. Mentor and support the systems engineer team. Minimum Requirements Bachelor's degree in Information Technology, Computer Science or related field. 10 years of experience with IBM i Technologies including CL, HMC, network configuration, Backup Recovery Media Services, data replication, HA / DR, and performance tuning. Excellent communication, problem-solving and customer service skills. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled LI-SR1 CORP (IN-PPITL1) ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Human Resources Summer Internship 2026

Overview Are you interested in gaining meaningful work experience in the Home Office of one of the nation's leading specialty retailers? As a Spencer's and Spirit intern, you'll have the opportunity to enhance your skills, explore your talents, and network with peers and leaders. Our internship program offers a challenging, hands-on experience in a rewarding, supportive, and collaborative environment. Our goal is to prepare you to jump into a career post-graduation. Internship highlights Paid, full-time internship Access to all Home Office amenities including our collaborative workspaces, fitness center, and subsidized cafeteria Networking opportunities with our Executive Team Community events, engagement activities, and professional development workshops 30% discount on Spencer's and Spirit merchandise Responsibilities Opportunities available in the following areas of Human Resources: Talent Acquisition & Employer Branding Learning & Development Preferred majors: Human Resources, Business, Marketing or Communications Qualifications The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Enrollment in college for the upcoming semester Completion of your sophomore year Graduate students are welcome Commutable distance to our home office in Egg Harbor Township, NJ Pay Range $16.00 per hour

Informatica Developer

Informatica Developer Pay from $80,000 to $120,000 per year Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 Next-level analytics to guide and support our growing company! As an Informatica Developer at Uline, deliver custom data warehousing solutions and help build the future of analytics for North America’s top distributor of shipping, industrial and packaging materials! Careers Packed with Potential. Backed by 45 years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Design, develop and manage ETL workflows to enable seamless data integration using Informatica. Maintain high data quality and ensure reliable data flow across systems. Translate business needs into functional designs and optimized code. Conduct thorough testing to ensure quality and reliability. Write and optimize SQL queries for data extraction, analysis and transformation, including developing stored procedures and triggers. Manage production deployments, collaborating with business teams to ensure smooth and efficient rollouts. Minimum Requirements Bachelor's Degree in Information Technology or a related field. 5 years in data engineering. 3 years of experience in designing and optimizing ETL processes. Strong proficiency in Informatica PowerCenter. Proven T-SQL experience in database platforms such as SQL Server or Oracle. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled LI-MW2 CORP (IN-PPITL2) ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

EDI Analyst/Programmer II, El Paso Health

Summary Job Description: Responsible for analyzing requirements, design, testing, and implementation of various Electronic Data Interchange (EDI) transactions. Performs day-to-day EDI process functions and operations related to contractual requirements, joint interface plan (JIP) specifications, and HIPAA EDI transaction processing requirements. Ensures deadlines are met and contributes technical expertise with EDI transaction processing framework. Works closely with Director of Information Systems (IS) and with various departments at El Paso First (EPF) for EDI interface development, maintenance, and troubleshooting. Assists with managing projects of various complexities, including implementation of HIPAA transaction sets and other JIP custom interfaces. Required Skills: 1. Highly effective written and oral communication skills. 2. Broad technical skills with an understanding of client/server technology, LAN communications, and a wide variety of hardware, software, and operating systems. 3. Excellent business and system analysis skills. 4. Proficient at documentation and design. 5. Proficient in creative problem solving and strong analytical skills. 6. Ability to handle stressful situations and multiple tasks in a support role. 7. Ability to work in a consultative manner (prior consulting experience a plus) with people from varying disciplines and degrees of technical experience. 8. Must be self-motivated, analytical, a good troubleshooter and goal oriented. 9. Ability to write specifications and requirements. 10. Must demonstrate working knowledge of relational database schemas, project management, development methodologies and programming of Windows applications in a client-server environment. Required Experience: Work Experience Five years of experience in managed care applications of which three years should be working with SQL, creation of DTS packages, Stored Procedures, current Windows platforms, Visual Basic, Globalscape EFT, and Microsoft Access required. Healthcare maintenance organization (HMO) claim systems experience is required. Proven experience in processing Texas Medicaid Joint Interface plan files, use of Microsoft Biztalk, HIPAA transaction code sets, and other EDI batch processing automation tools. Must demonstrate above average proficiency with EDI interface engine tools to troubleshoot, develop, and process files, build datasets, and create managed care applications. Experience with evaluating technology. License/Registration/Certification None. Education and Training Bachelor degree in Information Systems or related field required. QNXT Data Schema, QNXT Connect, and QNXT EDI training required.

Spec. Denials and Appeals

Summary Job Description: The Clinical Documentation/Appeals Specialist follows up on denied claims from commercial and contracted payers. Performs timely and appropriate validation and follow up for assigned patients. Communicates with third party nurse reviewers or via clinical documentation inquiry any related missing, unclear or conflicting medical record documentation to clarify information, obtain needed documentation, present opportunities. Maintains appeal process from the denial stage through final denial or overturned appeal. Required Skills: Knowledge of (ICD) International Classification of Diseases and MS-DRG. Knowledge of claims denials and appeals processing. Must have working knowledge of DRGs and medical necessity criteria. Must possess advanced communication and interpersonal skills with all levels of internal and external customers. Must demonstrate excellent written/verbal communication, critical thinking, creative problem solving, and conflict management skills. Must be proficient in organization and planning. Must possess strong computer skills including the use of spreadsheets, presentation programs, word processing, and Internet searching. Must demonstrate working knowledge of quality improvement theory and practice. Knowledgeable of Federal, State, and other payers’ regulations, requirements, and criteria. Required Experience: Work Experience: Two years of experience with clinical documentation, chart reviewing, utilization review, managed care, and/or claims denials and appeals processing required. License/Registration/Certification: Certified Clinical Documentation Specialist preferred. Education and Training: Bachelor’s degree in Business Administration, Healthcare Management or related field required.

IT Service Desk Technician

IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full potential in a collaborative IT environment where you'll troubleshoot technology issues as an IT Service Desk Technician. Bring your skills to an industry leader that runs one of the largest e-commerce sites in the U.S. Careers Packed with Potential. Backed by 45 years of success, Uline offers opportunities to grow your career with stability you can count on. Hours: Sunday - Thursday, 6 AM to 2:30 PM Position Responsibilities Provide support and troubleshooting for desktop, laptop and data center hardware / software issues. Create incident tickets to document issues and route tickets to appropriate support group. Handle major IT incident management to quickly resolve issues that impact the business. Support IT operations including system saves and restores, AS400 IPLs, server reboots, off-site tape storage and report generation and distribution. Conduct user account set-up, security maintenance and systems monitoring. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. 3 years of experience as IT Service Desk Technician or Data Center Operator. Experience with incident, change and problem management in a multi-location data center. Experience in utilizing ITIL compliant Service Management platforms, including ServiceNow. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled LI-SR1 CORP (IN-PPITL3) ZR-HQIT Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Patient Account Representative-Patient Accounting

Summary Job Description: Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations. Required Skills: 1. Effective written and verbal communication skills required. 2. Analytical and problem-solving skills required. 3. Familiar with computerized patient accounting systems preferred. 4. Experience in medical management computer software preferred. 5. Must have the ability to accurately enter data, describing appropriate follow-up activity. 6. Knowledge of Medicare, Medicaid, and other third party billing requirements preferred. 7. Bilingual English/Spanish preferred. 8. Basic computer literacy (Excel preferred) and keyboarding skills. Required Experience: A. Work Experience: One year related work experience in a hospital, physician or medical insurance office required. One year experience in medical/hospital billing and collections preferred. B. License/ Registration/Certification: Certified Healthcare Access Associate (CHAA) preferred. C. Education and Training: High school diploma or equivalent. Associate Degree preferred.

Data Systems Technical Analyst

Salary Range: $70,310 - $80,100 Essential Job Functions: Perform or support the design, development, implementation, integration, testing, deployment, operation, optimization, administration, troubleshooting and/or maintenance of airborne and ground data systems; these systems include (but are not limited to) data and video collection, recording, telemetry, and both real-time and post-event processing of airborne data/video. Generate documentation and drawings related to the operation, maintenance, etc. of aforementioned data systems in accordance with Task Team Operating Procedures. Provide training and technical support for the aforementioned data systems to other team members (both engineers and technicians). Function as liaison to other stakeholder entities as appropriate. Providing summaries of activities in the Monthly Progress / Status Report. In efforts to accomplish assigned tasks, interface with all levels of NAVAIR / NAWCWD organizations and stakeholder entities. Participate in meetings with contractor and government personnel to resolve scheduling, planning, maintenance and other technical issues. Actively contribute to organizational process improvement activities and task team internal reviews. Be responsible for initiating own professional development and maintaining an up-to-date understanding of all technical project requirements and organizational processes as defined in applicable documentation. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Must have an associate degree with 4 years of relevant experience. Must possess a current security clearance and maintain one for the duration of employment. Administration, management and development of information technology, network, airborne data acquisition and computing systems. Open-mindedness, teachability, high motivation, and team-orientation. Sound character, flexibility, resilience and positive attitude. Ability to perform, manage, and prioritize multiple related tasks in a highly dynamic and time-sensitive environment. Non-local travel, domestic and foreign, may be required in support of this tasking. Desired Skills: Training or experience with airborne and ground instrumentation systems, video and data recording/telemetry, MIL-STD-1553, and related data-bus and digital recorders. Prior experience in handling COMSEC assets. Practical knowledge of system administration, systems security, network and computer operation support. This includes intimate familiarity with DoD-approved operating systems, network connectivity (both copper and fiber), and data warehousing/mining (including NAS and RAID technologies).

PURCHASING MANAGER

PURCHASING MANAGER Why Join 034Motorsport? We are a company made up of automotive enthusiasts dedicated to delighting our customers with excessive levels of speed through innovative performance products and exceptional application expertise. We are currently seeking an experienced Purchasing Manager to complement our staff and bring the same level of excitement, expertise and performance to our procurement team. Work with fellow automotive enthusiasts designing and sourcing top-tier performance parts for Audi, VW, and BMW platforms. Be part of a fun, dynamic culture where design, engineering, manufacturing, and distribution come together. You'll have autonomy and ownership ??? we're looking for a self-starter who leads, not just follows. A role that blends strategy and hands-on action: you'll define processes, drive vendor relationships, optimize inventory and cost-structure, and make a tangible impact on product performance and profitability. Role Overview As the Purchasing Manager at 034Motorsport, you will lead and shape our purchasing function end-to-end. You'll be charged with building the team, establishing best-in-class vendor processes, integrating with our ERP system, and driving cost efficiencies and quality performance across domestic and international supply chains. You will partner cross-functionally with engineering, manufacturing, sales, marketing, warehousing, and accounting to support our mission of delivering high-performance automotive solutions. You are the go-to person for sourcing strategy, vendor negotiation, PO management, inventory optimization and vendor performance tracking. You will operate with ownership, build our vendor ecosystem, and ensure 034Motorsport has what we need ??? when we need it ??? at the right cost, quality and delivery. Key Responsibilities Identify department resource needs: hire, staff and manage positions within the Purchasing department to build a strong team. Optimize purchasing processes with each vendor to align with 034Motorsport's business needs: for example, payment options, purchase order detail, vendor invoice formatting (so our receiving team can clearly identify products) and delivery timelines. Manage and maintain the ERP system's vendor master vendor contacts, addresses, vendor name conventions, primary vs alternates, payment terms, lead-times, etc. Manage product cost for all purchased products based on supplier feedback and updated third-party vendor pricelists. Communicate cost changes to marketing so that retail pricing is adjusted appropriately. Create, send and manage purchase orders (POs) for all external purchases. Ensure each PO has accurate ETA and drive vendor compliance on ETAs. Optimize inventory item purchasing cycles to minimize shipping costs from both domestic and international suppliers. Create monthly reports showing expedited shipments versus optimal-cost shipments, cost difference, root-cause of urgency, and corrective measures. Work with suppliers to negotiate optimal pricing structures. Identify and qualify alternate vendors as backups to primary vendors. Ensure proper receiving of products across multiple warehouses. Investigate discrepancies between quantity purchased and quantity received. Drive open purchase orders to closure by working with vendors and receiving teams to ensure accuracy. Manage final receipt of inbound deliveries: scheduling, OS&D (Over, Short & Damaged) issue resolution. Monitor all quality issues for inbound production-related materials and provide vendor feedback and support to our product development team. Produce monthly quality and damage reports by vendor. Identify vendors with repetitive quality or damage issues; work to drive corrective action or identify alternatives. Establish a vendor ???report card??? process to evaluate supplier performance based on lead-time accuracy, product quality, ease of working, payment terms, responsiveness, etc. Work closely with Accounting to ensure POs are paid appropriately so that product shipping is not delayed. Develop, implement, execute, streamline and manage all aspects of purchasing processes in compliance with inter-departmental business requirements. Educate impacted internal organizations on process changes and enforce those processes across the company. Serve as a proactive leader: anticipate supply-chain risk, market-price trends, lead-time shifts, and propose strategic adjustments to keep 034Motorsport ahead of the game. Qualifications & Skills Proven experience (ideally 5 years) in purchasing/procurement in a manufacturing or distribution environment ??? experience with automotive parts or high-volume supply chains is a plus. Bachelor's degree in Business Administration, Supply Chain Management, Logistics or related field (or equivalent experience). Strong leadership skills with experience building and managing teams of buyers or purchasing professionals. (Supervisory experience emphasized in templates.) Excellent negotiation skills, ability to engage vendors, evaluate pricing and contracts, and achieve best value for cost/quality/timeline. Strong operational orientation: PO creation/management, ERP/vendor data management, shipping/logistics awareness, inventory cycle optimization, quality & vendor performance tracking. Analytical mindset: able to pull data, build reports (e.g., expedited vs optimal shipments, OS&D KPIs, vendor scorecards), identify root causes, drive corrective action. Demonstrated self-starter attitude: able to take ownership of the purchasing function, lead strategic change, implement new processes, and operate in a dynamic, growth-oriented company. Excellent interpersonal and communication skills ??? you will partner across engineering, manufacturing, warehousing, accounting, and marketing teams. High level of detail orientation and accuracy ??? particularly regarding vendor data, invoice/PO alignment, receiving discrepancies, quality/damage reporting. Comfort working in a fast-paced environment with multiple moving parts (domestic and international suppliers, multiple warehouse locations, engineering/manufacturing demands). Experience with procurement systems / ERP purchasing modules, vendor master data, PO/AP workflows is highly preferred. Familiarity with the automotive aftermarket, performance parts or related industry is a strong plus (but not strictly required if you have the right mindset). What You'll Get The chance to lead and shape a core business function in a fun, automotive-enthusiast company where high performance matters. Autonomy and the freedom to define and direct the purchasing process ??? we value your judgment and expect you to lead. Collaborative, down-to-earth culture: You'll work alongside passionate engineers, production folks and distribution experts all obsessed with performance vehicles. Competitive compensation and benefits package plus potential performance incentives tied to cost savings, vendor performance and supply-chain KPIs. Employee discount on performance parts, possible access to company events/tracks, and a workplace where cars, speed and engineering meet business. Growth opportunity: As we scale, the purchasing team expands, and this role can evolve into higher leadership (Director of Purchasing/Supply Chain) as business demands grow. How to Apply If you're ready to roll up your sleeves, lead, optimize and drive real impact in the performance automotive space ??? we want to hear from you. Click the APPLY FOR THIS POSITION button below and send your resume, cover letter (tell us about a negotiating win or supply-chain improvement you led), and why you're excited to work at 034Motorsport. 034Motorsport is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.