Environmental Technician (Cincinnati)

Mobile Lab Testing Technician - Cincinnati, OH Position Overview Seeking a dependable, detail-focused Mobile Lab Testing Technician to support environmental assessment and hazard identification projects throughout an assigned territory. This field-based position combines on-site inspections, sample collection, laboratory testing, and technical reporting to help clients make informed decisions about environmental risks in residential, commercial, and other building environments. Working with restoration contractors, environmental abatement providers, and insurance companies, the technician will help identify potential contaminants, evaluate testing results, and provide clear documentation to support remediation and compliance efforts. Success in this role requires sound technical judgment, a strong commitment to safety, and the ability to work independently while meeting client expectations and project deadlines. Key Responsibilities Field Sampling & Assessments: Travel to client locations throughout the assigned territory to inspect buildings, collect environmental samples, and assess potential asbestos, mold, and lead hazards. Testing & Analysis: Conduct on-site testing and analyze collected samples using approved methods, appropriate equipment, and established laboratory procedures. Results Interpretation: Evaluate findings to determine the presence and potential extent of environmental contamination, ensuring conclusions are supported by accurate data. Technical Reporting: Prepare clear, thorough reports documenting inspection findings, sampling methods, test results, and recommended next steps. Deliver reports within required timeframes. Client Coordination: Communicate with restoration contractors, abatement specialists, insurance representatives, and other project stakeholders to clarify testing needs, explain findings, and resolve questions. Safety & Regulatory Compliance: Follow established safety practices and applicable industry requirements, including relevant OSHA, EPA, and state-specific regulations. Equipment Maintenance: Keep testing instruments and laboratory equipment properly maintained and calibrated to support dependable, accurate results. Supply Management: Monitor sampling materials, testing supplies, and equipment inventory; identify shortages and communicate purchasing needs. Documentation & Quality Control: Maintain complete records of field observations, sample handling, testing activities, and analytical results in accordance with established procedures. Professional Development: Stay informed about evolving environmental testing standards, regulatory requirements, and industry practices. Participate in training to maintain and expand technical expertise. Qualifications & Skills Bachelor's degree in environmental science, chemistry, biology, or a related discipline preferred. Prior experience conducting asbestos, mold, and lead assessments or testing in a laboratory, field services, or environmental consulting environment. Relevant industry credentials strongly preferred, such as NIOSH 582, ACAC CIEC, and/or EPA AHERA certification. Working knowledge of applicable environmental health and safety regulations, including OSHA and EPA standards and state-specific requirements. Strong attention to detail and the ability to consistently follow technical procedures and sampling protocols. Analytical thinking and problem-solving skills, with the ability to evaluate findings and interpret testing data accurately. Effective written and verbal communication skills, including the ability to explain technical information and prepare professional reports. Ability to organize daily activities, prioritize assignments, and complete work independently within established deadlines. Willingness to travel regularly throughout the assigned territory and adjust working hours when project demands require flexibility. Commitment to safe work practices and the ability to perform duties in environments where hazardous materials may be present. Valid driver's license and a clean driving record.

Experience Designer - onsite in Pittsburgh or Cleveland (Cleveland)

POSITION TITLE: Experience Designer Position Location (in order of preference): 5 days onsite, flexibility can be discussed Pittsburgh, PA 15222 Strongsville, OH 44136 About the Team: We're responsible for the customer facing and employee facing design systems. That’s the most widely used design system. We work on a set of design standards that drives efficiency with the internal development teams that are building. Initiatives/Projects: For 2026, the resource will be continuing to evolve the library for internal employee usage as a result of new demand / redesign work for employees Industry background: Design System experience/background huge plus Team Dynamic: A large team that’s working across the primary design systems 9 designers total, 3 designers on internal employee design system pod. Roles and Responsibilities: Create and update documentation and graphics for design docs Build, fix, and test Figma components Create dev specs Design and test Angular components Collaborate with content and ADA accessibility partners Stay up to date on competitive analysis of other design systems Answer help desk questions Attend or facilitate open office hours Attend or facilitate early Design Reviews with product designers Attend or facilitate design system Design Reviews Attend or facilitate design system governance meetings Research, audit, and prepare topics for design system governance meetings Attend or facilitate working sessions across product design teams to align Work on special projects as requested Systems Thinking: Demonstrated ability to understand and design across complex systems Communication & Collaboration: Strong verbal and written communication skills. Detail-oriented approach. Strong collaboration and interpersonal skills Required Skills: 3 years of experience with a strong background in design systems, including hands-on experience with Figma, wireframing, WCAG accessibility standards, Confluence, and Jira. Product Design (UI/UX) UX Design Figma Wireframing & Prototyping HTML/CSS WCAG Accessibility Adobe Design System Facilitation & Presentations Confluence/Wiki Documentation Jira/Ticketing Systems Education/Certifications: Will look at experience in lieu of education, Experience design bootcamps a plus. Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: [email protected]

Movement & Biomechanics Specialist – Performance and Recovery (New York)

SSWING is a golf performance and movement brand and experience built around a simple belief: how you move determines how you perform. We help golfers understand and improve the way their body moves so they can move more efficiently, perform with greater consistency, and ultimately Own Your SSWING. Our approach goes beyond traditional golf instruction. We start with the body — assessing movement, mobility, stability, posture, and biomechanics — and connect those findings to how the golfer moves the club. We combine movement science, biomechanics, strength and conditioning, golf coaching, data, and technology to create a more complete approach to golf performance. Our NYC facility is a performance-driven golf environment where coaching, movement, fitness, club fitting, technology, and recovery come together under one roof. We work with golfers at every level, helping them better understand their bodies, improve how they move, and translate those improvements into their golf game. At the foundation of our movement philosophy is Postural Restoration, with a particular focus on skeletal positioning, breathing mechanics, pelvic and rib positioning, hip mobility, and the relationship between the body’s structure and muscular performance. We believe that improving how the body is organized and moves can create greater efficiency, control, and explosive potential — both in golf and in everyday performance. SSWING is looking for a highly entrepreneurial, movement-focused professional who understands the relationship between skeletal positioning, muscular performance, and movement efficiency. This individual will play an important role in helping us continue to develop and deliver SSWING’s movement and performance methodology to our growing community of golfers. A Postural Restoration Institute (PRI) certification is highly sought after. We are also open to candidates with a strong foundation in biomechanics, movement, and performance who have a genuine interest in pursuing PRI certification and further developing their expertise. The ideal candidate is not simply a practitioner — they are a coach, educator, problem solver, and collaborator who can translate complex movement concepts into practical, actionable solutions for golfers. Employment Type & Schedule This role requires a minimum of 3 days per week on-site, including evening availability until 8:00 PM, with weekend availability as needed to accommodate client scheduling. Reliable, consistent weekly availability is essential. Candidates should be able to commit to this schedule without conflicting obligations. Compensation This is a revenue-share, cash-based role, with compensation tied to sessions delivered and packages sold. The model provides meaningful earning potential for a provider who builds and maintains a strong caseload. Compensation structure and earning examples will be discussed in detail during the interview process. SSWING does not bill insurance. Key Responsibilities Movement & Performance Assessments Conduct comprehensive, data-driven movement assessments to identify mobility limitations, stability imbalances, postural patterns, and biomechanical inefficiencies. Translate assessment findings into practical strategies that improve movement quality, performance, and golf-specific power, speed, and consistency. Individualized Performance Programming Design and deliver customized 1:1 performance plans based on each client's movement profile, goals, and timeline. Establish a foundation of efficient movement and positioning, then progressively develop mobility, stability, strength, speed, and power. Recovery & Regeneration Develop recovery strategies that help clients move and perform consistently between training sessions and rounds of golf. Programming may include mobility, soft-tissue techniques, breathing and down-regulation, load management, and post-round recovery protocols. Educate clients on foundational recovery habits such as sleep, hydration, and training load. Group Training Lead engaging, expertly coached group sessions focused on movement quality, mobility, stability, rotational control, sequencing, and total-body functional strength. Provide appropriate progressions and regressions for varying ability levels. Golf Performance Integration Work closely with SSWING's PGA Professional to connect movement strategies with golf-specific mechanics and performance goals. Client Education Make complex movement and performance concepts understandable and actionable. Educate clients on how their body moves, why it matters, and how to apply what they learn both inside and outside the facility. Technology & Data Use SSWING's technology, assessment tools, and performance data to establish baselines, track progress, and communicate measurable outcomes to clients. Business & Program Development Think beyond the session. Help develop new programs, workshops, corporate wellness opportunities, digital education, and other offerings that expand SSWING's movement and performance platform. Performance Expectations This is an entrepreneurial, revenue-share opportunity. Success comes from building strong client relationships, delivering exceptional results, and developing a sustainable book of business. Within the first 90–180 days, the successful provider will be expected to: - Build and maintain a growing caseload of active 1:1 clients - Develop a consistent weekly volume of sessions - Convert movement assessments into ongoing client relationships and packages - Contribute meaningfully to group programming - Participate in the development or delivery of at least one broader SSWING initiative, such as a corporate wellness program, workshop, or digital course each quarter - Establish mutually agreed-upon performance goals during onboarding and review progress at the 90-day check-in Qualifications Education & Credentials - Bachelor's degree or higher in kinesiology, exercise science, biomechanics, athletic training, or a related movement science field - Advanced credentials such as DPT, ATC, DC, MS, or PhD in biomechanics are welcome but not required - At least one recognized movement or performance certification such as PRI, TPI, CSCS, FMS/SFMA, or FRC - PRI certification, or a strong interest in pursuing PRI certification, is highly desirable Experience - 3 years of hands-on experience in movement assessment, performance training, athletic training, or postural/biomechanical coaching - Experience designing and delivering mobility, recovery, regeneration, breathing, and performance programming for active individuals or athletes - Experience working with golfers or other rotational athletes is highly desirable - Demonstrated ability to translate assessments into practical, progressive programming Skills & Attributes - Deep, applied understanding of biomechanics, movement science, and performance training - Strong understanding of recovery and regeneration and how they integrate into a broader performance plan - Excellent coaching, communication, and interpersonal skills - Ability to make complex concepts simple, practical, and actionable - Confidence leading both individual and group sessions - Comfort using technology and data to assess and communicate progress - Genuine interest in golf and enthusiasm for learning the game, practicing, and understanding the SSWING methodology - Entrepreneurial mindset with the initiative to build relationships, develop opportunities, and contribute beyond the traditional scope of a practitioner - Passion for helping people improve and a commitment to continuous professional development - Positive, collaborative, community-minded approach Why Join SSWING? - Work at the intersection of golf, movement, biomechanics, performance, and technology in a state-of-the-art indoor golf facility in the heart of NYC - Join a growing company with a differentiated approach to golf performance that starts with the body and connects movement to the way people perform - Work alongside experienced golf and performance professionals and contribute to an integrated client experience - Build your own book of business within SSWING's established community and benefit directly from the revenue you generate - Have a meaningful voice in developing new programming, curriculum, workshops, digital education, and performance offerings

Senior Systems Architect (Bethesda)

About Us: HMSHost, a subsidiary of Avolta, is a leader in creating dining for travel venues. With our unmatched portfolio, we operate over 1,000 locations in nearly 80 airports across North America, including proprietary concepts, local, regional, and national brands, and partnerships with award-winning chefs. For decades, HMSHost has curated food and beverage programs that make a traveler’s journey as exciting as the destination. Opportunity, growth, and meaningful rewards! We offer: Health, dental and vision insurance Generous paid time off (vacation, flex or sick) *401(k) retirement plan *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Purpose: The Senior Systems Architect leads the implementation of digital technology solutions across new and existing store locations. This role coordinates internal teams, brand partners, and external vendors to deliver each deployment on schedule, to brand and technical standard, and within budget. Essential Functions: Leads end-to-end deployment of digital solutions including self-order kiosks, mobile and QR ordering, self-checkout, and related technologies for new store openings, remodels, conversions, and existing locations requiring technology enhancements Serves as the primary point of coordination between internal teams, business stakeholders, and third-party vendors throughout the deployment lifecycle Partners with Design & Construction to confirm site readiness and alignment deployment activity with construction schedules. Partners with Network Services to coordinate connectivity, infrastructure readiness, and technical requirements Coordinates with CDM team to ensure menu configuration, pricing, promotions, and integrations are completed prior to deployment Works with Digital Menu teams and Brand teams to ensure content and standards are launch-ready Manages vendor relationships covering sales orders, scheduling, installation, configuration, testing, and implementation support Tracks equipment deliveries, installation schedules, project milestones, and deployment readiness activities Facilitates menu reviews, solution validation, hypercare bridge calls, issue tracking, stakeholder communications, and escalation management Tracks project financials through Design & Construction financial systems to ensure charges are allocated to the correct projects throughout the NSO lifecycle; provides weekly progress reports, implementation metrics, risk assessments, and project updates to leadership Reporting Relationship: The Senior Systems Architect reports to the Director of Digital Integrations Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 6 years: In a leadership role: Preferred 2 years of experience supervising or influencing a team of professionals engaged in implementing digital technology solution implementation In a technical role: Requires 6-8 years of experience engaged in executing technology deployments, digital rollouts A bachelor’s degree in a program related to the functional area can count for 3 of the 6-year requirement In the industry: 3-5 years of Hospitality, F&B and/or Retail experience Specialized Skillset/Competencies/Traits: Strong project coordination and organizational skills, with ability to manage concurrent deployments across multiple locations and competing timelines Proven vendor management experience including scheduling, installation oversight, and holding third parties accountable to delivery commitments Stakeholder management and communication skills, with ability to translate technical requirements for operations, brand, and construction partners Analytical and problem-solving skills, including ability to identify deployment risks early and drive issues to resolution through escalation Knowledge of POS, kiosks, mobile ordering, digital menu boards, and payment technologies preferred Working knowledge of project financial tracking and cost allocation Business acumen and also has the mindset required to understand the long-term implications of digital management planning and to advance the organization’s goals Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances Demonstrated history of creating and maintaining positive work environments Location: This role is based at the North America Support Center in Bethesda, Maryland Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Account Manager (United States)

Account Manager – High-Volume Client Program (Remote, United States) Proxy Retail Group, Inc. provides professional installation, project management, and ongoing program support moving at the speed of retail. Specializing in nationwide fixture, graphics, and sustained maintenance programs, Proxy bridges the gap between manufacturers, brand partners, and retailers as a trusted partner that delivers efficiently and without drama. What We Offer Competitive base pay plus performance incentives that reward the people who protect the relationship and deliver clean execution. Powerhouse benefits: paid vacation, 401(k), paid holidays, cell/internet stipend, healthcare with company contribution, plus free unlimited access to the BBSI learning portal. Fully remote freedom with schedule flexibility that respects your needs, while you maintain the flexibility and respect that the company needs. Direct path to greater ownership and senior impact through real-world exposure in a fast-growing, founder-led company. A supportive yet no-BS culture of high achievers who actually have your back. Values-driven and built for people who refuse to blend in. Role Description This is a full-time remote Account Manager role owning the day-to-day relationship and operational engine for a high-volume, process-sensitive ongoing maintenance and installation program supporting a major retail display fixture client across thousands of U.S. locations. You will be the primary client contact, absorb frequent last-minute or off-the-wall requests with composure, keep internal team members productive and clearly delineated, protect critical templates and processes, and ensure the client never experiences a dip in responsiveness or ownership. Primarily remote with occasional travel for relationship or site needs. Seasoned professionals who stay calm under pressure, protect demanding client relationships, and keep proven systems running like a well-oiled machine will thrive here. What You Will Own Serve as primary day-to-day client contact; monitor and respond quickly in Microsoft Teams and limited email so nothing sits unanswered. Manage the relationship with emotional intelligence and a partnership mindset: proactive check-ins, calm de-escalation, and consistent confidence under volume or transition. Process and oversee high volumes of jobs using established templates, worksheets, and systems; drive timely closeouts, SOP compliance, and accurate financial tracking. Track, review, and approve high-volume vendor and client invoicing to keep program financials clean, current, and fully aligned. Own weekly scheduling, urgent/last-minute location workarounds, and territory coordination. Lead and coordinate a small expert team: enforce clear ownership, run structured check-ins, and keep everyone productive and accountable. Protect critical templates and documentation (including backups); control access and support transitions to new systems. Run recurring program meetings, maintain process documentation and training materials, and provide field/process support so knowledge is not tribal. Must-Haves (Dealbreakers) 5 years in account management, program management, or client operations supporting high-volume retail, fixture, merchandising, installation, or multi-location programs. Proven success in client and relationship management: high emotional intelligence, de-escalation skill, non-abrasive communication, strong accountability, and the ability to absorb intensity without becoming defensive. Strong leadership and buffering skills: experience coordinating others, setting clear ownership, and keeping teammates productive and aligned. Heavy, daily proficiency in Microsoft Teams, Excel, and Outlook; high-level Microsoft Office mastery (Word, PowerPoint) plus solid Adobe Acrobat, Zoom, and SharePoint/OneDrive experience. Fast ability to learn new systems required. Process discipline: ability to follow, protect, and improve established high-volume workflows, templates, and SOPs rather than immediately redesigning them. Fast learner with extreme ownership, clear structured communication, resilience, and a growth mindset under pressure. Bulletproof home setup: reliable high-speed internet, quiet dedicated workspace, and flexibility for core hours plus occasional sprints. Track record greater than degree; we care about what you’ve delivered and how you protect relationships. Compensation Competitive base commensurate with experience, plus performance incentives tied to client health and operational reliability. Top performers only. If protecting a high-volume client relationship while keeping complex processes and people locked in lights you up, send your story.

Customer Service Team Lead (Miami)

POSITION SUMMARY The Senior Client Service Specialist / Team Lead is responsible for overseeing the day-to-day operations of the VIPLI Customer Service Desk, acting as a central coordination point (“control tower”) for all customer and agent service requests related to ULIP and life insurance products. This role ensures that all service requests are managed end-to-end through a structured, ticket-based model within the CRM system, delivering consistent, high-quality service aligned with defined Service Level Agreements. In the start-up phase of the Life & Investment Division, this position plays a critical role in establishing a strong operational foundation , ensuring that service processes are effectively implemented, continuously monitored, and refined over time. The role is expected to proactively identify inefficiencies, recommend improvements, and contribute to the evolution of a scalable and robust service model. The position also serves as a key link between customer/agent experience and senior management , ensuring that the voice of the customer and distribution partners is captured, analyzed, and effectively communicated to the VP of Operations. Through this feedback loop, the role supports informed decision-making and continuous enhancement of service delivery and customer experience. Combining hands-on case management with team leadership responsibilities, the role ensures that service requests are accurately triaged, effectively routed, and resolved within agreed timelines, while maintaining high standards of quality, compliance, and customer satisfaction. ESSENTIAL FUNCTIONS Given the early-stage nature of the operation and the expected size of the team, this role is designed as a “player-coach” position. In addition to supervisory and oversight responsibilities, the incumbent is expected to actively handle service requests directly, stepping in as needed to support the team, manage workload peaks, and ensure adherence to service level agreements (SLAs). The essential functions include, but are not limited to the following: • Service Desk Operations & Case Management Oversee and manage the end-to-end lifecycle of customer and agent service requests within the CRM system. Ensure all requests are properly logged, categorized, prioritized, and tracked in line with governance standards. Act as escalation point for complex, sensitive, or high-priority cases (e.g., claims, complaints, onboarding delays). Support team members in resolving complex queries and ensuring timely closure of tickets. Ensure adherence to the “single point of contact” model, with all customer/agent communication managed centrally via the Service Desk. • SLA Management & Performance Monitoring Monitor adherence to defined SLAs, including first response times, resolution times, and backlog management. Identify and proactively manage aged or at-risk tickets to prevent SLA breaches. Define and refine priority levels and ensure consistent application across the team. Escalate risks and service issues to management as required. • Team Leadership & Coaching Provide day-to-day guidance, support, and supervision to Client Service Specialists. Conduct regular coaching sessions to improve service quality, communication, and efficiency. Support onboarding and training of new team members on processes, tools, and service standards. Foster a customer-centric, accountability-driven team culture. • Quality Assurance & Process Governance Perform regular quality reviews of service tickets to ensure accuracy, completeness, and adherence to standards. Ensure all interactions, actions, and documentation are properly recorded in CRM (“if it is not in CRM, it did not happen”). Validate resolution quality before ticket closure, ensuring requests are fully completed and properly documented. Ensure compliance with internal policies, regulatory requirements, and audit standards. • Coordination with Operations & Cross-Functional Teams Act as the primary interface between the Service Desk and back-office teams (Claims, Policy Administration, Finance, Investments). Ensure efficient routing of requests and clear ownership of tasks across teams. Follow up with internal stakeholders to ensure timely completion of assigned tasks. Maintain clear separation between customer communication (Service Desk) and processing (Operations). • Reporting, Insights & Continuous Improvement Produce and analyze service performance reports, including SLA adherence, ticket volumes, backlog, and quality metrics. Identify recurring issues and perform root cause analysis to reduce repeat queries and improve processes. Support the development of dashboards and KPIs to provide visibility to senior management. Recommend and implement process improvements to enhance efficiency, scalability, and customer experience. • Complaints & Escalation Management Oversee the handling of complaints, ensuring they follow the defined regulatory process and timelines. Coordinate investigations with relevant teams and ensure timely and appropriate responses. Track complaint trends and contribute to root cause analysis and reporting. KEY PERFORMANCE INDICATORS (KPIs) SLA Adherence: % of tickets meeting response and resolution SLAs Backlog Management: Volume and aging of open tickets First Contact Resolution Rate Ticket Quality: Accuracy, completeness, and proper categorization Reopened Tickets % Customer Satisfaction (CSAT / NPS) Escalation Rate & Resolution Effectiveness Team Productivity: Tickets handled per representative Process Compliance & Audit Readiness MINIMUM QUALIFICATIONS Post-secondary education in Business, Finance, Insurance, or related field preferred. Strong customer service or operations experience in financial services or insurance may substitute for formal education. 5–8 years of experience in customer service, operations, or service desk environments within financial services or insurance. Proven experience in a supervisory or team lead role. Strong understanding of life insurance / ULIP products and servicing processes (preferred). Experience working in SLA-driven, ticket-based service environments. Proficiency with CRM systems (Salesforce or similar preferred). Strong communication, stakeholder management, and problem-solving skills. Ability to manage multiple priorities in a fast-paced, start-up environment. High attention to detail and commitment to service quality. Fluency in Spanish is required. English proficiency is a strong plus. Portuguese language skills are preferred. WORKING CONDITIONS The following job-related working conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. WORK ENVIRONMENT The role primarily operates in an in-door, climate-controlled office setting working in close proximity to others. Noise level in the work environment is low to moderate. Light level provides adequate brightness for reading, computer work, and other tasks without causing glare or strain. PHYSICAL DEMANDS The job primarily involves sedentary work with prolonged periods sitting at a desk. While performing the duties of this job, employees may occasionally be expected to: exert up to 10 pounds of force and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. operate standard office equipment such as copiers, computers, telephones, printers, etc. TRAVEL Minimal to no travel required SAFETY HAZARD OF THE JOB Minimal hazards, primarily ergonomic risks associated with prolonged computer use. LEADERSHIP COMPETENCIES Customer-Centric Mindset Service Desk Operations & Case Management SLA & Performance Management Team Leadership & Coaching Teamwork & Cross-Functional Collaboration Problem Solving & Decision Making Process Governance & Compliance Continuous Improvement & Operational Excellence Adaptability in Start-Up Environments EEO STATEMENT VUMI Group is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees. NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized t

Traveling Mechanical Project Manager (Tempe)

Job Summary We are seeking an energetic Traveling Project Manager to lead and coordinate large-scale data center infrastructure projects with a primary focus on HVAC and mechanical construction across multiple sites. This role offers the opportunity to hold full ownership and accountability for all aspects of project delivery — including budget, schedule, safety, quality, client relationships, and team performance. The ideal candidate will be a proactive leader with extensive mechanical/HVAC construction management experience, strong knowledge of complex mission-critical environments, and a passion for delivering exceptional results on diverse projects. Qualifications Demonstrated success managing construction projects of significant scope and complexity from preconstruction through closeout Advanced knowledge of contracts, subcontract administration, scheduling, cost management, and change- order processes Ability to develop and manage a project schedule and maintain a 3-week lookahead Strong client relationship management, negotiation, and conflict resolution skills Proficiency in Procore, P6 or MS Project, and financial management tools OSHA 30 required Key Responsibilities Your core areas of responsibility include, but are not limited to: Lead the planning, coordination, and execution of complex data center and mission-critical construction projects from preconstruction through commissioning, closeout, and turnover. Lead and manage overall project performance, including schedule, budget, forecasting, scope, quality, safety, and client expectations, ensuring projects are delivered successfully and in alignment with Company standards. Provide leadership and oversight of MEP, process piping, utilities, electrical, and other mission-critical scopes, coordinating sequencing and integration across multiple trades and disciplines. Serve as a primary point of contact between owners, general contractors, engineers, subcontractors, vendors, superintendents, and field teams, proactively resolving issues that could impact project delivery. Manage project controls and documentation, including RFIs, submittals, change management, procurement coordination, project schedules, reporting, inspections, and closeout documentation. Partner closely with field leadership to drive safe, efficient execution, including manpower planning, site logistics, constructability, sequencing, and coordination of work in greenfield, brownfield, and active/live data center environments. Identify and mitigate project risks, schedule conflicts, cost impacts, and constructability challenges before they affect key milestones. Oversee QA/QC, testing, commissioning, inspections, punch-list completion, and turnover activities, ensuring work meets contractual and client requirements. Build and maintain strong client relationships while representing the Company professionally on-site and supporting opportunities for continued or additional project work. Travel extensively to support assigned projects and provide leadership wherever business and project needs require.

Agentic AI Engineer (New York)

Agentic AI Engineer Location: NYC, NY (Hybrid) (Only Local Candidates) Fulltime Need 7 years of experience candidates for this role Mandatory Skills- ETL, Snowflake, Data migration, Agentic AI, Cortex, LangGraph, LangChain, Hadoop, Databricks Job Summary We are seeking an Agentic AI Engineer with hands-on experience in building AI agents, LLM-powered applications, and intelligent workflow automation solutions using platforms such as AWS Bedrock, Azure AI Foundry, or GCP Vertex AI. The ideal candidate should have 1–2 years of practical experience in Agentic AI and a strong foundation of at least 5 years in backend development or data engineering . This role will focus on designing, developing, and integrating agent-based systems that can reason, plan, retrieve information, use tools, communicate with other agents, and automate complex business workflows. The candidate will work closely with architects, product teams, data engineers, and application developers to deliver scalable, secure, interoperable, and production-ready AI solutions Roles and Responsibilities · Build and support production-grade Agentic AI solutions using cloud-native AI platforms such as AWS Bedrock, Azure AI Foundry, or GCP Vertex AI. · Design intelligent agents capable of tool use, workflow orchestration, retrieval-augmented generation, reasoning, task automation, memory management, and multi-agent collaboration. · Apply strong Data engineering experience to create scalable APIs, data pipelines, integrations, agent tools, and AI-enabled applications. · Enable secure and interoperable agent ecosystems using standards and protocols such as MCP and A2A for tool connectivity, context access, and agent-to-agent communication. · Design, develop, and maintain Agentic AI applications using AWS Bedrock, Azure AI Foundry, or GCP Vertex AI. · Build AI agents that can perform planning, reasoning, tool calling, memory management, workflow automation, and multi-step task execution. · Implement integrations using Model Context Protocol — MCP to enable agents and LLM applications to securely connect with external tools, APIs, enterprise systems, databases, and data sources. · Work with Agent2Agent — A2A patterns or protocols to support agent discovery, agent-to-agent communication, task delegation, and multi-agent collaboration. · Develop backend services, APIs, connectors, and integrations to enable AI agents to interact with enterprise applications, databases, documents, and external systems. · Implement Retrieval-Augmented Generation solutions using vector databases, embeddings, document processing, semantic search, and knowledge retrieval patterns. GraphRAG experience is a plus. · Work with LLM frameworks and orchestration tools such as LangChain, LangGraph, Semantic Kernel, LlamaIndex, AutoGen, CrewAI, Strands or equivalent technologies. · Evaluate, test, and improve agent performance, including prompt quality, response accuracy, latency, reliability, guardrails, security, and cost efficiency. · Debug and resolve issues related to agent behavior, API integrations, tool execution, MCP servers or clients, A2A communication flows, data retrieval, workflow failures, model responses, and production deployments. · Collaborate with architects, product owners, backend developers, data engineers, and DevOps teams while following best practices for testing, CI/CD, monitoring, documentation, and secure deployment

Staff Software Engineer (New York)

Staff Software Engineer $235,000–$285,000 base equity New York City (onsite) We're partnering with a fast-growing, venture-backed AI startup building intelligent systems to transform complex, data-intensive investigations. With strong commercial traction, growing enterprise adoption, and significant technical challenges ahead, the company is looking for a Staff Software Engineer to lead the development of production AI agents and model adaptation systems. This is a hands-on technical leadership role with ownership across LLM fine-tuning, agent architecture, evaluation, and inference infrastructure. What You'll Do Own model strategy, balancing frontier and open-weight LLMs across accuracy, latency, and cost. Fine-tune and adapt open-weight models using LoRA, QLoRA, SFT, and preference optimization. Design and deploy production AI agents with tool use, orchestration, and structured outputs. Build evaluation frameworks to measure model performance, reliability, and hallucinations. Turn real-world user feedback and production traces into training data and continuous model improvements. Optimize model serving, inference performance, batching, and quantization. Drive technical architecture, mentor engineers, and remain hands-on in code. What You'll Bring Strong background in applied AI, machine learning, or software engineering. Proven experience fine-tuning LLMs and deploying adapted models in production. Experience building production-grade AI agents and evaluation pipelines. Strong Python and PyTorch skills. Familiarity with Hugging Face, DeepSpeed, Ray, or similar frameworks. Understanding of LLM inference, model serving, observability, and cost optimization. Ability to lead technical decisions and solve ambiguous engineering challenges. Tech Stack Python, PyTorch Hugging Face, DeepSpeed, Ray LoRA, QLoRA, SFT, preference optimization LLM agents, tool calling, orchestration Model serving, quantization, inference optimization LLM evaluation, observability, and guardrails Why Join? Own the technical direction of AI agents and model adaptation at a growing startup. Work on challenging, real-world AI problems with proprietary data and direct customer feedback. Build and deploy sophisticated AI systems beyond proof-of-concept. Join a venture-backed, high-performing engineering team with strong commercial momentum. Receive meaningful equity and have a direct impact on product and company growth. About People In AI People In AI is a specialist recruitment partner connecting exceptional AI and Machine Learning talent with companies building the next generation of intelligent technology. Interested? Get in touch to learn more.

Operations & Customer Experience Manager (Boca Raton)

About Embassy of Beauty Embassy of Beauty is a UK luxury multi-brand beauty retailer dedicated to discovering the world’s most niche and exceptional prestige beauty brands. We curate with intention, test everything rigorously, and only carry brands that meet our standards of authenticity, efficacy and transparency. Our website is the heart of the business. Every product has an individually written description, ingredient detail and benefits, so customers understand exactly what they are buying and why. Our portfolio includes Biologique Recherche, Trudon, Auteur, Venn and Dr Lara Devgan, and we have recently launched in the US. The opportunity We are looking for an Operations & Customer Experience Manager to run day-to-day operations across the UK and US, own the experience of every US customer, and help build the brand pipeline that shapes what we carry next. Our customers expect a luxury experience at every touchpoint, from the first question to the final delivery. In this role, you make sure they get it. You also keep stock, fulfilment and trade orders running accurately across two markets. Our UK business is well established, with warehouse, fulfilment and forecasting processes in place. Our US business has launched with a Georgia 3PL, a growing customer base and brand partnerships underway. You will work directly with our US Managing Director from our new Boca Raton office. This is a self-directed individual contributor role with no direct reports. Success comes from accuracy, ownership and follow-through. What you’ll own 1. US customer experience Own customer service for our US business end to end: order queries, delivery issues, returns, refunds and complaints. Respond to every customer quickly, personally and accurately, by email, phone and chat. Build relationships with our repeat and high-value clients, so they feel known every time they contact us. Work with the UK team to answer detailed product and skincare questions from US customers. Escalate product issues to brands and follow through to resolution. Set a service standard that matches our luxury positioning, and own CSAT and response time metrics as the function scales. 2. B2B and trade orders Process and manage orders from professional trade accounts, including spas, clinics and salons. Own order entry, allocations, invoicing coordination and delivery for trade customers. Act as the day-to-day contact for trade accounts, resolving queries promptly and accurately. 3. Stock forecasting and inventory, across both markets Manage purchase orders, reorder points, safety stock and SKU-level planning for a wide portfolio of prestige brands. Forecast demand by market, accounting for launches, campaigns and seasonality. Keep stock records accurate, and investigate and resolve discrepancies quickly. 4. 3PL and warehouse management, across both markets Own the day-to-day relationship with our Georgia 3PL and our UK warehouse. Manage SLAs, KPIs, inbound shipments, returns and fulfilment performance. Check 3PL invoices and reports for accuracy, and challenge errors. Be the operational owner the 3PL teams pick up the phone to. 5. Brand discovery and onboarding Dedicate protected time each week to brand discovery, research and outreach. Present at least 20 new, fully researched brands each week, each assessed against our sourcing criteria, with a clear recommendation and the reason for it. Write personalised outreach to brands that fit, and manage follow-ups through to samples, terms and launch. Support the Managing Director on terms, pricing, allocations and launch timelines. Every brand deal covers both the UK and US. Coordinate samples and testing, record agreed terms, and onboard new brands, including product information and UK/US registration requirements. Keep our brand pipeline on Monday.com current. 6. Cross-functional communication Brief the marketing team on inbound stock, launch dates, exclusives and allocations, so campaigns and operations stay aligned. Work with the UK team on product content and launches for new brands. What success looks like US customers receive fast, accurate and personal service, measured by CSAT and response times. Trade orders are processed correctly and delivered on time. Accurate forecasts and healthy stock levels in both markets, with minimal stock-outs and overstock. 3PL partners meet agreed SLAs, and issues are raised and resolved quickly. A steady weekly flow of well-researched brands, with your recommendations increasingly aligned to what we pursue. Nothing falls through the cracks. Who we’re looking for Experience 2 years in e-commerce operations, with clear ownership of stock forecasting, demand planning and 3PL or warehouse management. 2 years in customer service in a premium or luxury environment, ideally owning the process rather than only handling tickets. Experience processing B2B, wholesale or trade orders. 1 years in premium FMCG. Luxury beauty or prestige skincare is a strong advantage. Experience in a multi-brand environment, managing several brand relationships and supply chains at once. Experience of brand scouting, buying or wholesale outreach is an advantage. Mindset Meticulous. You check your work, you notice errors others miss, and you fix them before they reach a customer. Customer obsessed. You see customer service as a luxury brand’s most important touchpoint, not a cost centre. A safe pair of hands. You take full ownership, and you follow every task through to completion. Highly organised and self-directed. You manage a complex, multi-market workload with independent judgement. A genuine eye for brands. You follow the niche and prestige beauty landscape and can explain why one brand is exciting and another isn’t. An excellent writer. Your emails to customers and brands are clear, personal and precise. Comfortable across time zones. Willing to be in our Boca Raton Office 5 days a week. What we offer $70,000–$85,000 depending on experience, plus performance bonus Health insurance contribution 15 days PTO plus federal public holidays A direct reporting line to the US Managing Director A real hand in shaping which luxury brands Embassy of Beauty carries, in both markets A role that grows with the business as we scale across the US

Facilities Management Supervisor (New York)

A leading business and consulting firm is seeking a Facilities Management Supervisor to support a prestigious financial services client in a high-touch, hospitality-driven corporate environment. This is an excellent opportunity for a hands-on facilities professional with prior supervisory experience who excels at building operations, vendor management, workplace readiness, and maintaining exceptional standards in a fast-paced corporate setting. Location: Park Avenue, Midtown Manhattan Schedule: Monday–Friday, onsite Hours: Approximately 7/8 AM–4/5 PM, with flexibility as needed Compensation: Up to $85,000 annually Travel: Up to 25%, including occasional visits to Greenwich, CT Availability: Must be comfortable monitoring alerts and responding to escalations on occasion outside regular business hours, including weekends. Key Responsibilities: Oversee day-to-day building operations, maintenance, and workplace readiness, ensuring the office remains safe, functional, and exceptionally maintained. Supervise facilities personnel and coordinate service requests, work orders, inspections, and preventive maintenance programs. Serve as a key liaison between the client, property management, building engineering, internal teams, and third-party vendors. Monitor building systems, including HVAC and environmental controls, proactively addressing issues and escalating concerns as needed. Oversee vendor performance, service quality, maintenance schedules, and compliance with established service standards. Support life safety initiatives, emergency preparedness, incident response, and business continuity planning. Coordinate vendor walkthroughs, building projects, workplace enhancements, and process improvement initiatives. Partner with IT, Workplace Experience, and Hospitality teams to ensure all employee-facing and back-of-house spaces are operational and ready for use. Maintain accurate work order tracking, incident documentation, operational reporting, and clear communication with stakeholders. Qualifications: Prior supervisory experience with direct reports is required. Background in facilities management, building operations, workplace operations, or a related field. Strong knowledge of building systems, maintenance procedures, work order management, and vendor coordination. Experience partnering with property management, engineering teams, and external service providers. Excellent organizational, communication, problem-solving, and escalation management skills. Highly accountable, proactive, and detail-oriented, with the ability to anticipate operational needs and resolve issues before they impact the workplace. Professional demeanor and the ability to operate effectively in a polished, high-expectation corporate environment. Flexibility to monitor occasional after-hours alerts and travel to additional office locations as needed. Interested candidates are encouraged to reach out directly to learn more about this opportunity.