Pharmacy Technician
Date Posted: 10/14/2025 Hiring Organization: Rose International Position Number: 489982 Industry: Pharmaceutical/Healthcare Job Title: Pharmacy Technician Job Location: San Antonio, TX, USA, 78238 Work Model: Hybrid Work Model Details: Onsite training for 4 weeks then remote Shift: Training M-F 8:00 AM-4:30 PM CST; Regular M-F 10:00 AM-6:30 PM CST (rotating Saturday, possible permanent Sunday) Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 7 Min Hourly Rate ($): 17.00 Max Hourly Rate ($): 18.00 Must Have Skills/Attributes: Customer Service, Pharmacy, Shipping/Receiving Experience Desired: Pharmacy Technician Experience (2 yrs); Customer Service / Call Center Experience (2 yrs) Required Minimum Education: High School Diploma or equivalent Required Certifications/Licenses: Texas Pharmacy Technician license or trainee license in good standing C2C is not available Job Description Required Education: • High School diploma or GED Required License/Certification: • Texas Pharmacy Technician license or trainee license in good standing Required Qualifications/Skills/Experience: • 6 months of experience • Trainee license from Texas in good standing accepted • Customer service or call center experience preferred Pharmacy Technicians Overview: Pharmacy Technicians to work in a high-impact, customer service-focused role within the Participant Services department. The Pharmacy Technician will serve as the initial point of contact for members and Customer Care, addressing inquiries and issues before escalation to a pharmacist when clinical expertise is required. The role requires handling incoming calls, resolving requests submitted via mail or tasks, and collaborating with multiple internal departments, including Pharmacy, Shipping, Customer Care, Finance, Claims Processing, and Eligibility. The position may work in multiple types of queues and databases to resolve issues and involves extensive phone interactions with members and, potentially, prescribers. The ability to work from home may be available based on location, performance, department needs, and other criteria. Job Duties: • Accept incoming calls related to Participant Services requests • Resolve issues submitted via mail, tasks, or other channels • Collaborate with departments including Pharmacy, Shipping, Customer Care, Finance, Claims Processing, and Eligibility to resolve requests/inquiries • Work in multiple types of queues and databases to address issues • Serve as the initial point of contact for Customer Care and members before pharmacist involvement for clinical issues • Conduct extensive phone interactions with members and possibly prescribers • Potential to work from home depending on location, performance, department needs, and other criteria Schedule : • Training: Monday–Friday, 8:00 AM – 4:30 PM CST • Regular schedule: Monday–Friday, 10:00 AM – 6:30 PM CST • Rotating Saturday, permanent Sunday possible Specific Details: • Must hold a Texas Pharmacy Technician license or trainee license in good standing • Customer service experience preferred • Ability to work across multiple systems and interact with various internal departments required Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
