Apptio Configuration Lead
Apptio Configuration Lead We are seeking an Apptio Configuration Lead to own the design, configuration, governance, and ongoing optimization of Apptio solutions supporting cost transparency, planning, allocation, and reporting. This role is ideal for someone who can lead hands-on Apptio configuration work while partnering closely with Finance, IT, TBM, and data teams to deliver accurate, scalable, and auditable outcomes. The right candidate will understand both the technical configuration side of Apptio and the financial logic behind cost models, allocations, and reporting. Role Overview As the Apptio Configuration Lead, you will serve as the primary point of leadership for Apptio configuration decisions, model alignment, platform governance, release management, and operational quality. You will help translate business and financial requirements into scalable Apptio solutions that support trusted reporting and sound cost management practices. Key Responsiblities: Apptio Configuration & Platform Delivery Lead end-to-end configuration of Apptio applications, including model setup, allocation rules, business mappings, cost objects, hierarchies, and reporting structures Translate TBM, finance, and operational requirements into Apptio configuration designs and build plans Configure and maintain cost pools, cost centers, towers, services, applications, products, projects, and other required taxonomies Develop, test, and deploy allocation logic, including driver-based, rule-based, and step allocations Configure user roles, access controls, workflows, and governance controls to support scalable operations Maintain configuration documentation, runbooks, and change logs across environments Data Enablement & Integration Support Partner with data engineering teams and source system owners to define data requirements, transformations, and load processes Validate inbound data for completeness, conformity, and reconciliation to source systems Establish and monitor data quality controls, exception handling, and issue resolution processes Support improvements to ingestion, mapping, automation, and controls across the platform Testing, Release & Operational Excellence Own the testing strategy for configuration changes, including unit testing, regression testing, and user acceptance support Manage release cycles across development, test, and production environments Lead defect triage, root-cause analysis, and issue resolution related to configuration and reporting Establish standards and configuration patterns that improve maintainability and reduce unnecessary customization Stakeholder Partnership & Governance Serve as the lead authority for Apptio configuration design and decision-making Partner with Finance, IT leaders, TBM stakeholders, and service owners to align taxonomy, allocations, and reporting outputs Provide guidance on TBM best practices, model design tradeoffs, and downstream reporting impacts Train administrators and power users and support adoption of the platform Required Qualifications Bachelor’s degree in Information Systems, Finance, Accounting, Engineering, or a related field, or equivalent experience 5 years of experience in Apptio administration, configuration, or TBM platform implementations Strong hands-on experience configuring Apptio Cost Transparency and related foundational components such as modeling, allocations, mappings, and reporting Strong understanding of cost accounting concepts, allocation methodologies, and financial controls Experience working with enterprise data sources and integrations such as ERP/GL, HR, CMDB, cloud billing, and timekeeping systems Proven ability to translate requirements into configuration designs and deliver through disciplined testing, release management, and documentation Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders Preferred Qualifications Experience with Apptio IT Planning, Targetprocess, Cloudability, FinOps, or other ApptioOne ecosystem tools Familiarity with TBM Taxonomy and TBM Council standards Working knowledge of SQL, ETL/ELT, and data transformation concepts Experience with ServiceNow or other ITSM/CMDB platforms Exposure to cloud cost data from AWS, Azure, or GCP Experience supporting large-scale transformation programs or consulting engagements Agile delivery experience including user stories, sprint planning, and backlog management WHat Success Looks LIke Accurate and scalable Apptio configurations Trusted, auditable cost allocation and reporting outputs Strong platform governance and release discipline Clear documentation, testing, and operational rigor Effective partnership across Finance, TBM, IT, and data teams What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.