Logistics

Food & Beverage Host (AMA AMA)-Full Time,$29.15/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service. Aulani, A Disney Resort and Spa invites you to be our Guest and explore exciting Culinary opportunities. Apply now! $500 Hiring Bonus (Payment after 90 days = $500) To be eligible for the sign-on bonus, cast members must be in the position continuously for at least 90 days after hire and be employed by The Walt Disney Company at time of payment. A cast member is hired after the successful completion of Disney Traditions or one full day of employment. Payments will be made approximately two weeks after the 90 day milestone. Bonus payments are subject to applicable taxes and other legal withholding. Disputes concerning eligibility to a bonus payment shall be resolved by Disneyland Recruitment in its sole and absolute discretion. The incentives offered herein are subject to change at any time, with or without notice. Cast Members hired after 10/14/2025 will not be eligible for an incentive award. Responsibilities : Responsible for welcoming and interacting with all Guests Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest Suggests additional items as appropriate Receives and processes payment Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience May assemble orders and present to guests according to recipe guidelines Knowledge and understanding of safety and sanitation guidelines including temperature requirements Has good judgment of food quality and production, understands the impact of spoilage Responsible for maintaining work area-restocking and cleaning Ensures that food presentation is fresh and up to quality standards Replenishes food and other serving items as necessary Portions back-up items May ensure freezers are maintained at the appropriate temperature May require equipment operation, including working near equipment that generates heat Basic Qualifications : Must be at least 18 years old to be considered for this role Able to effectively work independently or as part of a team Should have cash handling capabilities and be able to count back proper change Excellent Hospitality skills Ability to multi task and work in a very fast paced environment Speed, accuracy and efficiency are required and ability to work well under pressure Demonstrated ability to own and resolve guest situations Receptive to special requests Enthusiastic about interacting and helping guests Able to make independent decisions for our guests Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills Willing to work outdoors even in inclement weather Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Perform all job related functions in a cordial friendly manner, committed to exceeding Guests’ expectations Must Meet state requirements to obtain Hawaii Liquor Commission Card Preferred Qualifications: Previous fine dining restaurant experience; understanding of full service environment, managing reservation waitlist Previous fine dining/table service experience preferred Previous Leadership experience of office management skills Knowledge of Hawaiian/Japanese language preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY This position is Full-Time and must have full availability on any day and any shift. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AulaniCasting, Aulani Casting The pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Entertainment Technician - Full Time, $41.18/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! The Disney culture is enchanting and unique, and we have found a kindred spirit in the living heritage and graceful rhythm of O`ahu. Built upon 21 acres of oceanfront, Aulani, a Disney Resort & Spa, welcome s Guests in true local fashion, calling on your natural passion and Aloha spirit to help us cultivate an experience that is upbeat, colorful and rooted in tradition. Here, you will have the opportunity to form close connections with Cast Members and watch neighbors become friends. While our Guests take home happiness, the legends of O`ahu will become as much a part of them as they are of you. Responsibilities : Troubleshoot Equipment Faults: Should demonstrate proper operation of audio, lighting, automation, video and projection systems and be able to detect when systems are not operating properly. Must be able to read blueprints, drawings, schematics and diagrams. Knowledge of system interaction with sound and electrician crafts also required. Often requires work indoors in dimly lit and dark conditions. Remove and Install Equipment: Removal and installation of Audio/Video/Projection/Lighting equipment, assemblies and components utilizing hand tools, power tools and technical documents. Requires the use of both hands above and below the waist, climbing, working in confined areas, lifting, bending, stooping, sitting, laying, crawling and exposure to high noise, heat, cold, dust and dirt. Material handling, including lifting, holding, carrying and manipulation of objects up to 50 pounds alone or in teams. Requires bending/twisting at the waist, working with arms raised overhead and lifting/carrying objects weighing up to 20 lbs. (constantly) and up to 50 lbs. (frequently). Preventive Maintenance Inspections: Complete scheduled preventive maintenance tasks as outlined in written job plans to ensure venues open safely and on-time. Must be able to read, understand and follow checklists to properly verify and inspect equipment. Requires the use of hands, color and visual acuity as well as the use of flashlight and assorted tools. Exposure to heat, cold, sunlight and dampness. Operational and Functional Checks: Start and operate audio, lighting, electrical, video and projection systems to verify proper operation. Must be able to safely operate equipment and know what actions to take in the event of equipment failure or emergency. Must be able to operate shows both solo as well as part of a team. Basic Qualifications : Experience troubleshooting audio, lighting, automation, video and projection systems Ability to read and interpret blueprints and schematics Experience supporting live entertainment events Knowledge and familiarity with using computers Demonstrated knowledge and experience in a broad background range of crafts or disciplines related to stage craft including audio, lighting, electrics, rigging and video Preferred Qualifications: Prior large hotel experience preferred Working knowledge of proper Guest service Knowledge of Hawaiian/Japanese language Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including overnight, early mornings, late nights, weekends, and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Keyword: AULANI CASTING, Aulani Casting The pay rate for this role in Hawaii is $41.18 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Massage Therapist-$16.25/Hour Commission & Gratuities

Come and join the magic with Aulani, A Disney Resort and Spa! We are looking for a part-time Massage Therapist. Perks and benefits may include: Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Part-Time Massage Therapist- Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body. Responsibilities : Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices Ability to properly apply alcohol, lubricants and other substances to the guests body Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects Properly care for equipment and us proper amounts of products to be cost effective Possess complete knowledge of all services and products while educating and training guests. Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures Perform prep work and properly clean and restock room as required Actively promote spa, treatments, services, sessions and retail as well as programs and promotions Handle guests questions and concerns professionally and courteously Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends Must be able to perform all massage treatments offered by Resort spa Basic Qualifications : Licensed Massage Therapist with the State of Hawaii Must have enthusiasm and possess excellent guest service skills Excellent communication and listening skills Previous experience in a Spa or Hotel environment Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision Ability to confidently utilize service recovery methods Proactive in anticipating guest needs Knowledgeable about Resort and surrounding area Must be at least 18 years of age to be considered for this role Preferred Qualifications: Previous Massage Therapist experience preferred Basic computer knowledge Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $16.25 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Housekeeping Support - Full & Part Time, $26.58/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents (Full-time) Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! We’re looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for assisting and maintaining all hotel property Guest rooms which includes removing linens and trash from all guests rooms as assigned. Responsibilities : Assists Housekeeper Transports dirty linens/towels, removes from corridor floors, to the linen room and loading dock Transports trash from guests rooms and hallways to the loading dock as needed Deliver items requested by guest Issue machines, cribs and air mattresses as needed in Guest Rooms Restocking of linen rooms; sweeping and cleaning the linen floor and room daily Remove trash and recycle materials to appropriate areas throughout the day Follow work assignments as assigned and prioritizing tasks in a timely manner Basic Qualifications : Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Committed to working various shift times, AM/PM Proactive-immediately communicates concerns and reacts to situations Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products Some roles require additional specialized training in both procedure and ergonomic principles Willing to get dirty and clean up others’ messes Enthusiastic about interacting and helping guests Able to read, write and speak the English language Proficient in the use of mobile devices (iphone, ipad,etc.) Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment Preferred Qualifications: Enjoys cleaning Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments) Previous experience in a self directed role requiring little follow up /supervision Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time - Must be fully available to work any shift on Friday, Saturday, Sunday, and Monday. Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $26.58 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Valet Services- Full Time, $21.26/Hour Gratuities

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles. During 3rd shift, Cast Member may be required to perform job functions for both roles. Responsibilities : Park and drive vehicles. Manage parking areas (barricades, directing traffic, etc) Transport guest to various locations. Transport guest luggage including but not limited to Rooms/Vehicles/Storage. Care and Storage of guest property Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes) Excellent communication skills and high guest service expectations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Basic Qualifications : Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Valet position Ability to drive manual/automatic transmission (valet position) Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Preferred Qualifications: Previous experience in a Hotel/Resort environment preferred Previous experience working in a parking facility with type service (airports, business office building, private parking structures preferred Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $21.26 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Poolside Server Assistant - Full Time, $29.15/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Do you have a passion for serving others? If so, consider supporting the Guest experience as a Poolside Server Assistant. Poolside Service will have you working on all types of terrain - sand included so our Guests can continue to enjoy the offerings at Aulani, A Disney Resort & Spa. Our Cast Members deliver appetizers, salads, burgers, flatbreads, and hand crafted cocktails. Responsibilities : Poolside Server Assistant - Responsible for supporting the Guest experience by supporting the Poolside Server. You will deliver food and beverage to our guests, assist in bussing and anticipating the Guests needs. Expect to work in a high Guest service setting where initiating and holding conversations with Guests will be required. Basic Qualifications : Must be at least 18 years of age Willing to work outdoors in all types of weather conditions and around nature Must meet state requirements to obtain Hawaii Liquor Commission card Will verify ID's when vending and serving alcohol Must be comfortable cash handling Will work around water Possess excellent hospitality skills Ability to multi-task and work in a very fast-paced environment Excellent memorization skills Speed, accuracy and efficiency are required, as well as the ability to work well under pressure Demonstrated ability to own and resolve guest situations Self-directed (can complete tasks with minimal supervision) Willing to follow instructions & take direction Flexible/adaptable Supportive of other cast working on your team Can complete repetitious tasks while maintaining quality Strong verbal communication skills An understanding of the pivot system - a seating and order-taking method Preferred Qualifications: Previous serving experience Previous restaurant experience; understanding of full service and quick service environment Previous outdoor work experience preferred Familiarity with local ingredients and the classic cuisine of the Hawaiian Islands Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILITY: Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Keyword: Aulani Casting, AULANICASTING The pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Housekeeping Houseperson - Full & Part Time, $33.95/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! As a Houseperson, at Aulani, A Disney Resort & Spa you are responsible for supporting the Housekeeper with maintaining the cleanliness of all hotel property Guest rooms, assisting with delivery of Guest items and requests. Responsibilities : Assists Housekeeper Transports dirty linens/towels, removes from corridor floors, to the linen room and loading dock Cleans/dusts corridors walls, base boards, vacuum carpets, clean windows, sanitize high touch areas and elevators Deliver items requested by guest Deliver machines, cribs and air mattresses as needed to Guest Rooms Restock linen rooms; sweep and clean linen room/floor daily Clean vending and ice machines, DVC Trash and Recycle Rooms, Laundry Room floors, walls and baseboards Remove trash and recycle materials to appropriate areas throughout the day Utilize specialized housekeeping equipment (floor machines, extractors, etc.) to deep clean guest room balconies and bathrooms Basic Qualifications : Must use Personal Protective Equipment (boots, gloves, goggles), hand tools (mops, brooms), power equipment/tools Positive (able to remain positive regardless of current task) Proactive (immediately communicates concerns and reacts to situations) Understands importance of Safety in all aspects of work performance and personal accountability for safe behaviors Receptive to special requests Good verbal and written communication skills Enthusiastic about interacting and helping Guests and Cast Ability to drive small powered equipment (golf cart type vehicles, ride-on sweeper, etc.) Willing to consistently be a role model while delivering The Five Keys and Aulani Core Values Some roles require additional specialized training in both procedure and ergonomic principles Able to read, write and speak the English language Proficient in the use of mobile devices (iPhone, iPad, etc.) Knowledgeable about Resort and surrounding area Preferred Qualifications: Previous experience cleaning - office buildings, hospitals, restaurants, etc. Knowledgeable about Resort and surrounding area Basic computer knowledge Full availability seven (7) days a week, including nights, weekends and holidays is preferred Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $33.95 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Security Host/Hostess - Full-Time, $29.00/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney. Responsibilities : The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as needed Conduct interior and exterior Resort foot patrol to identify undesirable conditions Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation Documentation and report writing Maintain order in the Resort while attending to the needs of our guests, cast members and vendors Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner Handle violations of Resort policy, civil laws and undesired conduct Work with state of the art technology to detect and respond to safety systems Provide cash escorts for cashiers to/from cash room to their work station Respond to security and emergency calls and prioritize the work in a timely manner Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations – will maintain logs of all requests Provide key assist Issue contractor and visitor badges Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio Provide accurate information to guests, cast members and vendors seeking directions and hours of operation Receive, record and secure found property – will also research and respond to guests inquiries for lost property Escort guests and cast members as required to parking lots Perform other duties and responsibilities as assigned Basic Qualifications : Must be at least 18 years of age Valid State of Hawaii Guard Card Excellent communication skills A successful candidate will have experience as a first responder – related experience that best aligns with the day to day operation may include: Hotel/Resort Security Guard/Officer experience Successfully completed basic training in the Military Loss Prevention and/or Plain Clothes Operatives experience High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant Strong verbal, written and technology skills required Keyboarding skills 25 WPM Investigation skills Perform general clerical duties using Microsoft Office and other site specific programs A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more Self-directed (can complete tasks with minimal follow up/supervision) Maintain strong observation skills with high level of detail and scrutiny for entire shift Preferred Qualifications: Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.) Knowledge of Hawaiian/ Japanese language Required Education : High school diploma or equivalent Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays. Keyword: AULANI CASTING, AULANICASTING The hiring range for this position in Hawaii is $29.00 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Housekeeping Room Attendant - Full & Part Time, $32.95/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents (Full-time only) Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! We’re looking for talented people who are self starters, passionate about what they do and strive for Guest satisfaction. Housekeepers play an important role our home-away-from-home experience for each of our Guests every day. Their work can make all the difference for our Guests experience. The Housekeeping role is responsible for cleaning and maintaining all hotel property Guest rooms which includes cleaning full kitchen areas, bathrooms, balconies, bedrooms, closets, furniture, art décor, windows, create special touches, placing special amenities and collateral in rooms, and changing linens and overall upkeep of guest rooms. Responsibilities : Housekeeper (AM/PM)- cleans approximately 14 units per day, which includes: making beds, cleaning bathrooms and dusting furniture Change bedding (bed sacks, blankets, duvet covers and inserts where applicable on specified days) Vacuuming and edging carpets, including underneath all furniture, and removing carpet “spots” Clean and touch up windows, walls and baseboards Clean patios/balconies, walls, floors and furniture Fold towels (may require special touches such as folding towels a certain way and crimping toilet paper and tissues) Cleaning of entrance of room including front and back of entrance door, surrounding wall area. Replace amenities in guest rooms Change shower liners/shower curtains, bed pads, etc. Replace glasses, mugs and carafes when servicing rooms; Includes cleaning coffee filters Change iron board covers as needed Stock cart/baskets and take inventory of amenities/linen/terry needed to replenish rooms Deep cleaning of entire room and bathrooms on specified days Perform nightly turndown duties for VIP level and specified guests Basic Qualifications : Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times Proactive-immediately communicates concerns and reacts to situations Must use Personal Protective Equipment (i.e., boots, gloves, goggles, etc.), hand tools (i.e., mops, brooms, etc.), power equipment/tools and disinfectants, degreasing chemicals and all cleaning products Some roles require additional specialized training in both procedure and ergonomic principles Willing to get dirty and clean up others’ messes Enthusiastic about interacting and helping guests Self directed and able to complete repetitious tasks while maintaining quality Comfortable working in fast paced, goal driven environment – (~14 rooms/day) Typically works alone in guest rooms for most of the shift Preferred Qualifications: Enjoys cleaning Previous experience in a cleaning environment (previous housekeeping, kitchen/restaurant or other busy cleaning environments) Previous experience in a self directed role requiring little follow up /supervision Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Part-Time: Must be available for a minimum of 3 full days of availability, including the weekend. Must be available to work up to 40 hours per week during the training period. Full-Time: Must be available 7 days a week, up to 40 hours per week. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AulaniCasting, Aulani Casting, Housekeeping The pay rate for this role in Hawaii is $32.95 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

Bell Services Support - Full-Time, $25.44/hour

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service. Responsibilities : Greet Guests with positive, friendly and helpful attitude Transport guest luggage including but not limited to/from Vehicles/Storage Room. Care and Storage of Guest property Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area Work with mobile applications (HotSOS) Basic Qualifications : Ability to handle difficult/sensitive situations independently, while effectively communicating with you team Excellent communication and listening skills Enjoys working with people and possess a friendly and outgoing personality Must have enthusiasm and possess excellent guest service skills Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off) Maintains clean and polished appearance Committed to safety Enjoys engaging with Guests and fellow Cast Members Enthusiastic about interacting and helping Guests Receptive to special requests and proactive in anticipating guests needs Maintain confidentiality Able to complete tasks independently Willing to follow instruction and take direction Committed/reliable (arrive and be on time for scheduled shift) Supportive of other Cast Members working on your team Must be detail oriented and have the ability to multitask Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management) Self-directed (can complete tasks with minimal follow up/supervision) Preferred Qualifications: Knowledge of Hawaiian/Japanese language preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AULANI CASTING The pay rate for this role in Hawaii is $ 25.44 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

  • no content

PBX Phone Operator - Full Time, $35.84/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest’s first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded. Operators also assist cast members and non guests with any questions or request. Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries (“a smile in your voice”) Answer phones, dispatch guest calls, cast member and assist with any questions or special requests. Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent – Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent - assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year. Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. The pay rate for this role in Hawaii is $35.84 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

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Pool Deck & Beach Guest Service Host/Hostess-Full Time, $29.10/Hour

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Pool Deck & Beach Guest Service Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates. Responsibilities : Ensure the safety of Guests, may be a first responder to emergency situations Welcoming cabana Guests and providing a sense of arrival Maintain overall upkeep of all cabanas Assist with clearing pool deck of used towels, lifejackets, and trash Politely ensure adherence to rules and safety guidelines in the Recreation locations Greet Guests with positive, friendly and helpful attitude Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas Frequent walking/standing/pushing/pulling Frequent bending/twisting and kneeling Frequent use of hands Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Basic Qualifications : Strong verbal communication skills able to positively engage with guests, team members and management Enthusiastic about interacting with, assisting, and receptive to all guests Proactive in anticipating guest needs Must be able to complete repetitive tasks while maintaining quality Responsible and mature Energetic and comfortable giving and taking feedback Must know how to swim Prolonged standing for two to three hours at a time and heavy lifting may be required You must be at least 18 years of age to be considered for this role Preferred Qualifications: Previous experience in a Hotel/Resort environment Previous cabana or pool service experience Knowledgeable about Resort and surrounding areas Knowledge of Hawaiian/Japanese language preferred Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page. Keyword: AULANI CASTING The pay rate for this role in Hawaii is $29.10 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  • Makakilo, HI

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