Logistics Manager
Job Description Job Description DISTINGUISHING CHARACTERISTICS The Logistics Manager is responsible for the oversight and daily operations of the warehouses at JBER; ensuring implementation and adherence to the processes for acquisition and disbursement of materials to the maintenance team and residents. The position is responsible for maintaining daily tracking and statistics, monitoring of benchmarks, and active involvement with planning, implementation, and problem-solving. The position will define and develop policies, procedures, methods, or standards as outlined by the Management or Corporate team. The Logistics Manager will perform a variety of administrative, maintenance and property management functions. They are directly responsible for all aspects of internal security and logistical support to include: disbursement, collection and tracking of all fleet vehicles and facility keys, conducting tool inventories and overseeing daily use of high-profile tools or systems, and communicating and recommending corrective action for process non-compliance. The Logistics Manager will directly supervise up to eight (8) employees, responsible for recruiting, training, coaching, and recognition. Daily interaction with potential tenants, resident tenants, vendors, and the Military. JOB DUTIES • Directly supervises Warehouse team, including but not limited to: Warehouse person and Expeditors; indirect supervision of Maintenance staff, as appropriate. o Establish and maintain policies and procedures for the Warehouse staff; track part movement, evaluate par levels, and provide reports to management and corporate teams. Monitor shrink threshold and loss claim with warehouse and tracking reconciliation of the budget requirements and company standards. o Provide training and support to the Warehouse team and those employees involved in the creation, tracking, or reporting of asset, material, equipment, or supply requests. o Ensure daily order submission, follow up, receipt, timely filing, defined scheduling (when appropriate), and systematized tracking and reporting for all asset requests. o Ensure inventory accuracy within AMH to assure efficient and effective execution of defined processes and supply availability. o Conduct random daily part audits for all AMH inventoried locations and provide reports to verify accuracy of physical inventory. o Evaluate Warehouse team daily performance to ensure quality customer support. This position ensures quality internal customer support, precise order processing, delivery and tracking to ensure resolution and work completion. o Troubleshoot internal customer complaints to diplomatically resolve issues as they arise: office, phone, and email. • Oversee the research/investigation into operational or process issues or complaints, as requested; evaluate effectiveness of warehouse support to other maintenance employees. • Directly oversees the fleet vehicle program. o Implement daily disbursement and return of vehicle keys. o Oversees and coordinates biannual and adhoc fleet vehicle maintenance. o Facilitates fleet vehicle cleanliness and safety inspections. o Communicate non-compliance to staff supervisors or leads for follow up. • Directly oversees Aurora facility key control o Assists with establishing and maintaining policies and procedures for the staff. o Implement disbursement and return of keys for the staff. o May directly supervise the maintenance locksmith and is responsible for locksmith COM activities and routine or emergency lock services. o Communicate non-compliance to staff supervisors or leads for follow up. o Establish security practices to maintain key control during periods of office closure. • Directly oversees asset distribution, tracking and repair. o Issues tools and rentable items to maintenance staff. o Performs routine tool audits o Ensures preventative, routine, and emergency repairs are scheduled or completed on tools, coordinating parts acquisition with the warehouse team. o Establish and maintain policies and procedures for the staff. o Oversees appliance support vendors, performing quality assurance checks, developing scopes of work/contracts, and coordinating workload. o Implement work schedules for appliance repair and replacement work, route work orders to the appropriate staff or contract teams for completion. o Provide training and support to the staff and those employees with direct maintenance involvement in residential or commercial facilities appliance related work at JBER. o Evaluate staff’s daily performance and ensure they are equipped with all the tools, materials, supplies, and PPE needed to perform their day-to-day workload. • Manage and oversee vendor payables delivering on scope, schedule, and budget for the following types of cost: o Gas cards o Credit Cards o PO-generating invoices o Recurring invoices • Collaborate with the Maintenance Support section to manage and oversee parts hold process to including receipt of materials that allow scheduling, implementation, follow up, and tracking. o Facilitates rapid acquisition of out of stock or specialty parts to enable a high standard of service for residents and PIP goals. • Prepares a wide variety of written materials (e.g. correspondence, memos, reports, policy/procedures, budget, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information. • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the Maintenance Department. • Adherence to CBA policies. • Ensure compliance with state, local, and federal regulations. • Liaise and attend meetings and other company functions necessary to perform duties and aid business and organizational development. • Attend training to develop relevant knowledge and skills. QUALIFICATIONS REQUIRED Minimum Qualifications Three years management experience preferred. Bachelor's degree preferred. High school diploma or equivalent required. Valid Alaska Driver’s License. Ability to be insured by company’s auto insurance. Strong verbal, written, analytical and basic mathematics, persuasive skills, and the ability to interact effectively with all levels of employees, management, or customers. Must possess excellent computer software skills, including Microsoft Office, Excel, Outlook, PowerPoint, Word, and web-based programs. Yardi Property Management software preferred. Tools and Equipment Used Motor vehicles, forklifts, scanners, telephones, cell phones, computers, photocopiers, and facsimile machines. Physical Demands • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is frequently required to walk; sit, use hands to finger, handle, or feel objects, equipment, or controls; and talk or hear. The employee is occasionally required to stand; drive; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. • The employee may frequently need to lift, push and or pull up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed at various locations within the properties managed by JL Properties, Inc., and owned by Aurora Military Housing, LLC, Aurora Military Housing II, LLC, and Aurora Military Housing III, LLC at Joint Base Elmendorf-Richardson, Alaska. The employee infrequently works in outside weather conditions. Supervision Exercised The Logistics Manager is responsible for the direct and indirect oversight and communication, the hiring process, training, scheduling, assignments of work, and personnel actions for the maintenance employees positions. Supervision Received The Logistics Manager must possess the capability to work independently, under the supervision of the Deputy General Manager. This position reports directly to the Deputy General Manager. Company Description JL Properties Inc. was formed in 1990 by current principals John Rubini and Leonard Hyde. Through sound decision making, the aid of an experienced team of real estate professionals, a sophisticated system of fiscal control, and unwavering dedication to the well-being of Alaska and its residents, JL has since become Alaska’s leading real estate development and management firm. In March 2001, JL Properties, along with Hunt Construction Company, was selected by the government to provide for the ownership, development, and operation of 828 housing units on Joint Base-Elmendorf in Anchorage, Alaska. In September 2004, JL Properties also took over the ownership, development, and operation of the remaining 1,194 housing units on Joint Base-Elmendorf in Anchorage, Alaska. In July 2011, JL Properties was selected to provide for the ownership, development, and operation of 1,240 housing units on Joint Base-Richardson in Anchorage, Alaska. Today, Aurora Military Housing is JBER’s largest housing partner, responsible for a total of 3,262 family housing units. Our diverse and passionate team of property management professionals—comprised of veterans, reservists, military spouses, lifelong Alaska residents, and transplants from across the country—is dedicated to providing exceptional housing quality and value to all residents of JBER. Company Description JL Properties Inc. was formed in 1990 by current principals John Rubini and Leonard Hyde. Through sound decision making, the aid of an experienced team of real estate professionals, a sophisticated system of fiscal control, and unwavering dedication to the well-being of Alaska and its residents, JL has since become Alaska’s leading real estate development and management firm. In March 2001, JL Properties, along with Hunt Construction Company, was selected by the government to provide for the ownership, development, and operation of 828 housing units on Joint Base-Elmendorf in Anchorage, Alaska. In September 2004, JL Properties also took over the ownership, development, and operation of the remaining 1,194 housing units on Joint Base-Elmendorf in Anchorage, Alaska. In July 2011, JL Properties was selected to provide for the ownership, development, and operation of 1,240 housing units on Joint Base-Richardson in Anchorage, Alaska. Today, Aurora Military Housing is JBER’s largest housing partner, responsible for a total of 3,262 family housing units. Our diverse and passionate team of property management professionals—comprised of veterans, reservists, military spouses, lifelong Alaska residents, and transplants from across the country—is dedicated to providing exceptional housing quality and value to all residents of JBER.
