Logistics

Network Infrastructure Engineer

I hope this message finds you well! My name is Shobana and I am a Talent Acquisition Recruiter at Tata Consultancy Services (TCS). I came across your profile and was truly impressed by your experience. We currently have exciting full-time opportunity for EUC Desktop Support Engineer Tata Consultancy Services and I believe your experience aligns perfectly with what we are looking for. I’d love to connect and discuss how this role could be a great next step in your career. Role: L3 Infrastructure Engineer Type: Fulltime Location: Liberty, NC Job Description Must Have Technical/Functional Skills: Tier 3 (L3) IT Infrastructure engineers comprise a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems, Level 3 tech usually has the most expertise in a company and is the go-to person for solving difficult issues With years of experience, the L3 experts can manage and resolve almost any problem that requires high expertise. They can also control the infrastructure, cloud, network, and DC level operations. All the high-end administration tasks are secure in their hands, and it is advisable to have at least an L3 level technician as a team leader in every operation. These engineers use requirements and aim to replicate problems to detect the root cause. They have access to the highest technological support for fixing issues or developing new features. Their team mainly consists of chief engineers who designed the product or service Responsible for providing support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. Handles the tickets routed by L1 support or can they produce tickets for any issue they observe Plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities Network (LAN, WAN and Wireless) Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) TCP/IP, DHCP, Subnetting, VLAN, POE Experience with packet capturing example: Wire Shark Network maintenance, support and refresh Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair DHCP, DNS, Print Server, File Shares, Microsoft SCCM Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware Knowledge of Server 2012/2016 Policy and Security Management Critical plant floor hardware support Examples of work include items like MFG support (GALC, AER creation, PTCS, etc.) ANDON and PLC (Programmable Logical Controls) support knowledge First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SME’s) Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time On-call 24x7 availability during non-work hours and ability to work flexible hours and overtime Others Must Have Attributes for Level 3 Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment Ready to travel to other Toyota sites/locations within the US to support on a short basis. Strong team worker with professional demeanor and strong ethics Good written and oral communication skills are required Experience with remote control tools and remote support (off-site) Ongoing support of various Manufacturing computer systems Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects Change Management process Associate or bachelor’s degree in computer information systems, Computer Science or related field TMMBC English 50%-100% Competence Nice To Have Experience and/or knowledge of PLC’s a plus. Plant Monitoring software knowledge (Active Plant, Wonderware, Ignition) Knowledge of iGear, Kepware, or other machine data gathering tools SQL Server database administration (backu ps, security, monitoring, etc.) Manage storage and backup systems Previous experience supporting a large corporate, manufacturing environment Experience supporting and troubleshooting Business and Mission Critical applications 3 to 5 years of experience performing Level 3 responsibilities Knowledge of Cisco Voice over IP hardware/software/server operation/configuration Provide technical assistance and support, and resolve problems related to the use of computer hardware and software Analyze, resolve, respond to, and document end user inquiries. Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. Troubleshoot Operating System issue. Connection issues with LAN/WAN. Update tickets with accurate and timely records of work performed, and resolution details Maintain and contribute to a knowledge base. Coordinate hardware warranty repair. Perform inventory management activities as required in coordination with asset management and other corporate groups. Escalate to 3rd party vendors when necessary Responsible for raising and coordinating problem management issues Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. Receives instructions from certified technicians and project managers to troubleshoot advanced issues. Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. Primary responsibility to manage End User related incidents and requests. Go to person for all plant IT related requests (Password resets, access etc. specific to plants). If you are interested, please fill out the details and attach your updated resume: Name : Contact No : E-mail ID : LinkedIn : Do You Require Sponsorship to Work in USA Now or In Future? Type of Work Authorization : Validity of Work Authorization (if Applicable) : Previous Working Experience with TCS (Y/N) : Expected Salary : Last/Current Employer : Current Location : Preferred Location (As per Job description) : Are you comfortable with Full Time job opportunity(Y/N) : Day 1 start onsite(Y/N) : Total Experience (in years): Relevant Experience (in years) : Relevant Experience for L3 Infrastructure Engineer (In Years) : Shobana M Talent Acquisition Group - North America Tata Consultancy Services Mailto: [email protected] Website: http://www.tcs.com

  • North Carolina

  • no content

Designer/Drafter

Design Drafter Contract 12 months 40 hours weekly Onsite Position pays between $45-$50 per hour Due to involvement with certain government programs, US Citizenship is required. To be eligible for this role, an associate degree in a technical major with 1-3 years of drafting experience is required. The Aerospace Client Development Engineering Group is currently seeking a Design Drafter to work closely with Design, Product, and Manufacturing engineering to convert complex legacy 2D drawings into 3D solid models to support advanced manufacturing methods. The design drafting position requires the incumbent to interpret a variety of drawings and layouts and utilize the Clients Computer Aided Design (CAD) System, Siemens Teamcenter and NX, to generate a solid model and necessary manufacturing information for Computer Aided Manufacturing (CAM) operations. Therefore, competent usage of CAD software is essential. Strong verbal and written communication skills, experience with User Defined Features (UDF) and GD&T is preferred.

  • New York City, NY

  • no content

Public Adjuster

Public Adjuster (It’s Very Simple) This is for real!You’ve been waiting for this all your life You Owe It To Yourself Commission based We will train the right people Part time $35,000 - $50,000 or full time $75,000 -$100,000 Commission based Many perks and bonuses Work from home or in person I am old school so I will call you. I want to treat you as I want to be treated. Reach me at 732-766-4425 Mr. Sirchio / Mike S. [email protected] We are seeking motivated, self-starters in your area, who want to succeed. No experience necessary as the company provides in house training You must: Be dependable. Be trainable. Work independently, unsupervised. Have a positive attitude. Have FUN at work! Duties and Responsibilities Conduct a virtual walk-through inspection of the property, take some pictures, and fill out about 5 minutes worth of paper work. Please apply for the following locations: AZ, CA, CO, GA, HI, IN, MD, MN, NV, NJ, NM, NC, OH, PA, RI, SC, UT, VA, WV, WI

  • Cliffside Park, NJ

  • no content

Quality Control Manager

Description: Quality Control Manager – Manufacturing | Milwaukee Metro, WI Full-Time | Exempt | Leadership Role A well-established, growth-oriented manufacturing company in the Milwaukee Metro area is seeking an experienced Quality Control Manager to lead and evolve its quality systems across a high-volume CNC machining environment. This is a senior leadership role with broad influence across production, engineering, suppliers, and customers. This opportunity is ideal for a hands-on quality leader who thrives in ISO-driven environments, enjoys building teams, and wants to mentor the next generation of quality leadership. Key Responsibilities Lead, develop, and continuously improve the company-wide Quality Management System (ISO 9001–driven) Establish and manage short- and long-term departmental goals, budgets, and cost controls Develop, implement, and maintain: Inspection criteria and procedures Quality standards and reliability benchmarks Statistical process controls and reporting systems Drive and support PPAP, APQP, PFMEA, and SPC activities Apply Total Quality Management (TQM) tools across manufacturing operations Coordinate with Production and Plant Leadership to: Improve product reliability Reduce scrap, rework, and operating costs Lead nonconformance investigations, disposition decisions, and corrective actions Oversee in-process and final inspection across the full production cycle Manage supplier quality, including audits and purchased-part validation Lead customer quality initiatives, including: New product launches Complaints and corrective actions RGAs, recalls, and quality campaigns Develop and implement: Quality Recognition Programs Employee training on ISO, safety, OSHA, and regulatory compliance Ensure full compliance with ISO standards, OSHA, and applicable government regulations Leadership & Team Development Directly supervise and develop the Quality Department Responsible for: Hiring, training, performance management, and succession planning Coaching and developing future quality leaders Foster a culture of accountability, continuous improvement, and employee engagement Serve as the quality voice across cross-functional leadership teams Ideal Background Bachelor’s degree in Engineering, Business, or a technical discipline (or equivalent experience) 10 years of manufacturing experience in machine shop environments Minimum 5 continuous years in a Quality Management leadership role with direct reports Strong background in: CNC machining (3, 4 & 5 axis) High-volume, low-setup production Raw materials processing (steel bar/tube, castings, forgings) Certifications strongly preferred (one or more): CMQ/OE MQM Six Sigma Black or Green Belt CQE / CQA ISO 9001:2015 Lead Auditor Prior experience in small-mid-sized manufacturing organizations preferred with a proven ability to lead, motivate, and mentor teams Skills & Competencies Advanced knowledge of: Statistical analysis Quality systems and audits Process capability and continuous improvement Strong written and verbal communication skills Excellent problem-solving and decision-making ability High level of professionalism and organizational leadership Comfortable presenting to senior leadership, customers, and regulators Work Environment Primarily office and manufacturing floor presence Exposure to CNC machinery and production activity Moderate noise level Physical ability to move through production areas as needed Why This Role Stands Out Senior-level strategic and hands-on leadership role Direct impact on company-wide quality culture High visibility with executive leadership Opportunity to build and shape the future of quality leadership Stable, well-capitalized manufacturing environment Long-term career growth potential Company Overview We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged. Responsibilities: Skills:

  • Wisconsin

  • no content

Licensed Attorney – Claims Reviewer

Kaiva Tech, LLC is seeking Licensed Attorney - Claims Reviewer Location: Washington, D.C. Clearance: 5C Public Trust Position Type: Full-Time, Hybrid/Remote Position Summary Kaiva Tech, LLC is seeking a highly analytical and detail-oriented Licensed Attorney to support our federal government customer in reviewing and adjudicating claims submitted under an agency-managed program. This role involves evaluating claim submissions, applying government-established criteria, and preparing clear, well-supported recommendations. The position is critical in supporting the timely and accurate processing of a high volume of cases. Essential Duties and Responsibilities Review claim submissions for completeness, accuracy, and compliance with applicable federal regulations and program requirements. Perform substantive analysis using government-provided methodologies, guidance, and decision frameworks. Identify missing or insufficient information and coordinate with government customer representatives to resolve gaps. Determine eligibility based on established criteria and prepare recommended approvals or draft denial letters with clear supporting rationale. Adhere to all agency policies, procedures, timelines, and quality assurance standards. Participate in required training related to claims adjudication, program operations, and system usage. Maintain timely, professional communication with supervisors and designated government points of contact. Uphold strict standards of integrity, confidentiality, and professionalism. Required Qualifications Juris Doctor (JD) degree from an ABA-accredited law school. Active bar membership in any U.S. state or territory, in good standing (documentation required). Strong written and verbal communication skills. Ability to Submit an original writing sample by request (minimum five pages). Ability to draft clear, structured, and defensible decision letters or analyses. Ability to work effectively in a dynamic environment with evolving priorities and processes. Ability to obtain a Public Trust 5C (or equivalent) federal background investigation. Work Environment Remote work permitted; occasional onsite attendance in Washington, D.C. may be required with 24-hour notice. Standard full-time schedule (8 hours/day, Monday-Friday), aligned with the government customer's operating hours For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://kaivatech.applicantpro.com/jobs/3961871-1084017.html

  • Washington, D.C.

  • no content

Oracle HCM Solutions Analyst

Oracle HCM Solutions Analyst A large public healthcare organization is seeking an experienced Oracle HCM Solutions Analyst to support and enhance enterprise HR systems. This role partners closely with HR, IT, Payroll, and other business units to implement, optimize, and support Oracle HCM Cloud solutions that enable efficient and compliant human resources operations. Responsibilities: Collaborate with HR, IT, Payroll, and business stakeholders to understand HR processes and translate them into Oracle HCM system requirements Configure, customize, test, and support the implementation of Oracle HCM modules including Core HR, Payroll, Time and Labor, Absence, Benefits, Scheduling, and Reporting Perform business and gap analysis and recommend system enhancements and process improvements Prepare reports, dashboards, and analytics leveraging Oracle HCM data Lead and support User Acceptance Testing (UAT), including documentation, issue tracking, and resolution Assist with data migration activities, ensuring accuracy, integrity, and completeness of HR data Develop training materials and conduct training sessions for end users Provide post-implementation support and troubleshoot Oracle HCM-related issues Qualifications: Bachelor’s Degree 2 to 3 years of experience as an Oracle HCM Business Analyst or Solutions Analyst Strong hands-on experience with Oracle HCM Cloud applications Proficiency in Oracle HCM modules including Payroll, Time and Labor, Absence, Benefits, and Reporting Experience with Oracle Fusion Cloud, system integrations, and data migration Strong analytical and problem-solving skills Excellent verbal and written communication skills with the ability to convey technical concepts to non-technical stakeholders Oracle HCM Cloud certification Please note that the salary range and/or hourly rate range of $121.00/hr is a good faith determination of potential base compensation offered to applicants at the time of this job advertisement and may be subject to modification in the future. When determining a team member's base salary and/or hourly rate, various factors may be taken into account as applicable (such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). For consideration to this and/or other roles suitable for your background, please submit your most up-to-date resume to join our talent pool. At ATRIA Consulting, LLC, we are a woman-owned business fully committed to promoting, cultivating, and maintaining a culture of diversity, equity, and inclusion. We embrace and celebrate differences across all demographics and backgrounds. We encourage everyone to apply.

  • New York City, NY

  • no content

Senior Capture & Proposal Analyst

Clearance Requirement: Ability to obtain and maintain a Secret Clearance Travel Requirements: Negligible Location: Norfolk, VA SUMMARY: WR has an opportunity for a Senior Capture & Proposal Analyst to support the Director of Strategy & Capture in driving company growth. This role is responsible for analyzing market and industry intelligence, identifying opportunities, and developing actionable strategies. The position works cross-functionally with Business Development and project teams to support capture and proposal efforts. Position responsibilities will include, but are not limited to the following: Manage the end to end proposal development process for RFIs, RFPs, and solicitations. Coordinate and facilitate proposal related meetings and events, including Kickoff Meetings and Color Team Reviews. Manage and maintain solicitation documents, proposal deliverables, technical data calls, and Business Development related documentation on company shared drives. Communicate RFI and RFP requirements and proposed technical solutions to senior leadership. Develop and execute detailed proposal plans, schedules, outlines, and response documentation. Ensure proposal compliance with solicitation requirements. Assign and manage proposal writing tasks; track timelines and ensure timely delivery of all materials from authors and teaming partners. Provide detailed writing guidance to internal contributors, subcontractors, and consultants. Support proposal writing, presentations, and marketing materials. Prepare documents and correspondence for internal and external communications. Ensure files and documentation are maintained in accordance with WR’s Quality Management System (QMS); support internal QMS audits. Participate in Business Development meetings, assist with agenda development, document meeting minutes, and track action items and deliverables. Candidates must possess the following knowledge, skills, and experience: Bachelor’s degree in Business Administration, Finance, Marketing, or a related field preferred. Eight (8) years of business analyst experience. Demonstrated ability to manage multiple concurrent proposals while meeting deadlines and adhering to established processes. High proficiency in Microsoft Word, PowerPoint, Excel, SharePoint, and Adobe tools. Strong written and verbal communication skills, with experience developing responses to RFIs, Sources Sought, and White Papers. The selected candidate will be required to pass a pre-employment third-party background check which may include verification of any of the following: Employment history; Education and/or certifications; Criminal history; Driving Records; Other records or information related to the candidate’s suitability for the position. Benefits Offered: WR offers a comprehensive benefits package for eligible employees including Medical, Dental, Vision, 401(k), Paid Time Off, Company Paid Holidays, Life Insurance, Short- and Long-Term Disability, Flexible Spending Account, Employee Assistance Program, and Tuition Reimbursement. WR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, traits associated with race, color, citizenship status, national origin, ancestry, genetic information, creed, sex, sexual orientation, gender identity or expression, pregnancy, childbirth, or related medical conditions, including lactation, age, religion, marital status, physical or mental disability, veterans’ status, or any additional factors that are protected by law. EOE/Veteran/Disability. Please see https://wrsystems.com/our-responsibility/ for more information.

  • Virginia

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Electromechanical Supervisor

Duration: 12 months Job Description: We are looking for someone with 10 years’ experience electromechanical background and extensive knowledge of installing high-voltage equipment in electrical substations. Knowledge of HVDC is a plus. Specifically, we are looking for someone with knowledge of live tank breakers, GE disconnectors and earthing switches, reactors, capacitor banks, and resistors. Provide a daily report on progress, problems, and difficulties to the Installation Manager, Site Manager, and PCCM. Ensure that the subcontractor/partner’s subcontractor is working according to the plan and report any deviations or changes that arise. Responsibilities: They will ensure that the works are completed in a safe manner and are all in compliance with the relevant safety and environmental plans on site. Ensure all plant and equipment used for the installation scope is in good working order, operated by experienced personnel and supplied with valid certification. Assists in technical discussions with the customer and the customers consultants. Attends weekly progress meetings with the contractor. Quality checks during the installation including ITR inspections and checking compliance with the ITP. Guides the installation contractor throughout the installation and gives assistance wherever required. Ensures the installation is built correctly in accordance with the latest issued construction drawings. Ensures that all works and testing is done using in date calibrated tools and equipment. Assists when it comes to ITR inspections with the installation contractor and customer. The completion of the ITRs is the responsibility of the installation contractor, however the Installation Supervisor should assist to ensure that the ITR inspections are being done correctly. Assists the Installation Manager when it comes to any area handover inspections. Assists with the planning of site activities, including resources with the sub-contractor, milestones and follow-up the site activities, according to the plan for each area of responsibility. Assists in the receiving and inspection log inspections that are completed for all equipment deliveries. This is the responsibility of the Logistics Coordinator, however the Installation Supervisor should offer some technical assistance during these inspections, when required. Monitor equipment laydown areas for correct storage and preservation requirements. Basic Qualifications (Required Skills/Experience): HVDC converter / switching stations, onshore and / or offshore. Transformers converter and / or AC. HV cable, pulling and termination. LV control & power cables, pulling and termination. HV Main circuit equipment including breakers, reactors, resistors, arresters, CTs, etc. AC GIS and / or AIS installations. Education: High School Diploma. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  • Utah

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Technical Support Analyst

Open for Chicago, IL as well Dept overview: Onboard new dealers. Suppliers in manila. Will handle intake. We provide support to client Dealers and Customers on critical client eCommerce applications (client Converge Suite, SIS). Retail products sold online. Moving from salesforce to Microsoft Role: Focus on tier 2 ERP support. Work with suppliers to do the best and if not will work with ext support to get it done. Have strict SLAs based on priority a. This Digital Tech Support Analyst position for client Customer Support b. (CCS) will assist our Tier 1 Support Agents by serving as the liaison c. between CCS and partnering Tier 2/3 Support teams, as well as Product d. Teams, for the purpose of resolving technical support cases within e. defined Service Level Agreements. This position will also assist in f. knowledge improvement for training purposes, help manage escalated support cases, and identify potential gaps in operational performance by reviewing open support cases. Top skills: a. (Required) b. - Performance Analysis; Insights c. Any domain. Customer support, technical ability, if ecommerce support that’s ok. Supporting the tools that enable sales d. (Preferred) e. - Microsoft Dynamics 365 (preferred) f. - NetSuite g. - Integration & API’s h. – AI (Copilot) Using it to find trends, pull reports etc reducing dependence dev teams i. Soft Skills j. (Required) k. - Strong Communication Skills l. o Comfortable handling customers internal and external. m. - Problem Solving n. o Ability to diffuse escalations and resolve customer issues. o. o Ability to identify when they are unable to resolve and ask for p. assistance. q. - Attention to detail Position Contributions to Work Group: - We provide support to CLIENT Dealers and Customers on critical CLIENT eCommerce applications (CLIENT Converge Suite, Client Central, SIS). This Digital Tech Support Analyst position for CLIENT Customer Support (CCS) will assist our Tier 1 Support Agents by serving as the liaison between CCS and partnering Tier 2/3 Support teams, as well as Product Teams, for the purpose of resolving technical support cases within defined Service Level Agreements. This position will also assist in knowledge improvement for training purposes, help manage escalated support cases, and identify potential gaps in operational performance by reviewing open support cases. Typical task breakdown: - Investigates, monitors, and assists with resolving cases in accordance with standard procedures. - Reviews and analyzes case data to ensure timely and appropriate resolution; identifies gaps in Tier 1 knowledge or processes; shares knowledge and feedback via teams channels, handups, investigations, and during meetings with the supplier team - Partners with internal and external teams for assistance to improve Tier 1 processes to enable the team to resolve more cases Interaction with team: - Will work closely with the internal CLIENT Customer Support team and eCommerce business partners located in Peoria, IL. - Virtual interaction with global dealers, coordination with SI partners and internal business partners from eCommerce product and supplier teams. Work environment: - The CLIENT Customer Support (CCS) team offers world-class support for numerous digital products – managing a variety of inquiries while achieving results for key metrics. - CCS is split into several “workstreams” grouped by digital products - This position is dedicated to the eCommerece Technical Support (ETS) workstream which includes 1 Operations Analyst, a Technical Support Analyst, and a Business Development Consultant, and a Training & Knowledge Specialist. o Our supplier ETS team of approximately 14 Tier 1, and 4 Tier 2 agents, is located in Manila, Philippines, and Sofia, Bulgaria. Education & Experience Required: - Degree with 2-4 years experience in this capacity - 6 years experience without a degree o technical support or combination of contact center/customer service with technical support experience Required Technical Skills (Required) - Performance Analysis & Insights (Preferred) - Microsoft Dynamics 365 (preferred) - NetSuite - Integration & API’s - AI Soft Skills (Required) - Strong Communication Skills o Comfortable handling customers internal and external. - Problem Solving o Ability to diffuse escalations and resolve customer issues. o Ability to identify when they are unable to resolve and ask for assistance. - Attention to detail

  • Illinois

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Client Solutions Representative, Exports

ID: 571153 Location: Norfolk Va, US Client Solutions Representative, Exports Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Position Summary The Client Solutions Representative at CMA CGM acts as the frontline advocate for our clients, ensuring their logistics needs are met with efficiency and professionalism. The position will leverage understanding of international trade, import/export regulations, and supply chain processes to provide top-tier support and solutions. The position is crucial for expediting all customer needs, whether complex or simple, to prevent service failures and ensure a positive customer experience. Responsibilities include analyzing information across various system platforms in a business-to-business contact center environment, including both written and on phone communication, in order to address client inquiries and drive issue resolution. We are seeking professionals who are passionate about customer service, possess exceptional communication skills, and have the ability to generate innovative solutions to problems. Must be willing to work Monday through Friday, 8am - 5pm. Functions & Duties • Answer incoming calls and customer service emails within the allotted KPIs ensuring customers receive tier 1 level customer service; cultivating a strong rapport with customer base by personalizing each call. Provide notices or other information to customers as applicable. • Provide updates on shipments using relevant rail and terminal websites to provide accurate information to our customers. • Liaison between external and internal customers for issue resolution, expediting all customer issues with high sense of urgency and reduce service failures. Ensure communication is clear and detailed to limit delays or misunderstanding amongst parties. • Update tracking reports, assist in problem resolution including damaged cargo, lost containers, etc. Run monthly reports including MQC, aging, dwell, etc. • In the event of service failures conduct a root cause analysis to find out what caused the customer's problem and coordinate a prompt recovery response by working with the customer and internal CMA CGM associates. • Seek and attend training opportunities to grow. Seek opportunities to increase knowledge and collaborate to improve processes. • MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED Knowledge, Skills, Abilities • Basic understanding of U.S. and world geography • Working knowledge of international shipping preferred • Exceptional customer service skills, phone etiquette skills, and delivery in a high call volume environment. • Demonstrates a mindset that clearly recognizes, specifically in tone and approach, the importance and sensitivity of our customers. • Excellent verbal and written communication and interpersonal skills. • Strong organization & time management abilities. • Ability to multitask and handle a fast-paced working environment. • Ability to continuously learn in an environment that is constantly evolving. • High level of analytical, problem-solving, critical thinking abilities to synthesize data from disparate groups and identify potential solutions to difficult customer problems. • Ability to work staggered hours as needed for departmental coverage. • Proficiency in the use of standard office computer applications, e.g. Microsoft Office Suite (OneNote experience is a plus); Flexibility to simultaneously utilize a wide range of systems and applications, from legacy to leading-edge, to drive change. Qualifications Education Required/Preferred Education Level Description Required High School Diploma or GED Preferred Bachelor’s Degree Work Experience Experience Years of Experience General Experience 1-3 years Familiarity with a high-volume call center environment Flexibility and able to work in a team environment Business-to-business sales or relationship management Proficiency with customer relationship management (CRM) software, logistics management systems, and other relevant technology platforms used in the logistics industry Experience in handling and resolving conflicts, both with customers and within teams, to maintain a positive working environment and customer satisfaction. Come along on CMA CGM’s adventure! The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at [email protected] Nearest Major Market: Hampton Roads

  • Virginia

  • no content

Java/ Big Data Developer

Roles & Responsibility – Acquire and manage data from various sources and storage systems Transform existing ETL logic to AWS, Databricks, or equivalent cloud platforms Implement new or enhance existing services and components using both object-oriented and functional programming Establish and enforce guidelines to ensure consistency, quality, and completeness of data assets Executes standard software solutions, design, development, and technical troubleshooting Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Formal training or certification on data engineering concepts Experience in data engineering, with a focus on cloud-based solutions Hands-on practical Experience in system design, application development, testing, and operational stability"

  • Iselin, NJ

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Cloud and Datacenter Engineer

Role - Cloud and Datacenter Engineer Location - Culver City, CA - Onsite Type of hire - Full Time Salary Range: $100,000 - $140,000 a year Job Description Must Have Technical/Functional Skills • Ansible automation using Linux, configuration management, application configuration management, application deployment and task orchestration using Ansible in Linux. • Experience with all of these like - create Yaml playbooks, managing notes via ssh, agentless architecture. • Experience with Infrastructure as Code. • Experience on provisioning datacenter infrastructure on multi cloud through Terraform in AWS, AZURE, GCP env. • Deep knowledge of data center technologies, including networking, storage, virtualization, and server infrastructure. • Hands-on experience with automation tools, orchestration, and monitoring solutions. • Strong understanding of security, compliance, and disaster recovery frameworks. • Deep knowledge of cloud platforms (AWS, Azure, GCP) including IaaS, PaaS, and hybrid cloud architectures. • Strong understanding of data center technologies: networking, storage, virtualization, compute, and server infrastructure. • Hands-on experience with cloud migration, integration, and hybrid cloud strategies. • Expertise in disaster recovery, high availability, and business continuity planning. • Proven experience in leading technical teams and mentoring engineers. • Ability to define, implement, and execute infrastructure strategies aligned with business goals. • Capability to influence and guide senior stakeholders on technical decisions. • Experience managing large-scale data center operations and cloud infrastructure. • Knowledge of ITIL, operational best practices, and incident/problem management. • Awareness of compliance, regulatory, and security standards (ISO, SOC, GDPR). • Excellent verbal and written communication skills to interact with technical and non-technical stakeholders. • Strong collaboration skills for working with cross-functional teams including architects, project managers, and vendors. Roles & Responsibilities Highly experienced professional with over 10 years in leadership roles, specializing as a Subject Matter Expert (SME) in Cloud and Data Centre technologies. The role is responsible for defining and overseeing cloud infrastructure strategies, managing data center operations, and providing expert technical guidance to ensure optimized, scalable, and secure solutions. This individual will act as the technical authority, driving innovation, operational excellence, and strategic alignment across cloud and data center initiatives. Windows Server Administration • Installation, configuration, and administration of Windows Server (2016 / 2019 / 2022). • Managing Active Directory, DNS, DHCP, Group Policies, and local security policies. • System performance monitoring, service management, event log analysis, and OS troubleshooting. • Hands-on experience in user and permission management, drive mapping, and file share setup. Linux Server Administration • Installation, configuration, and patching of Linux servers (RHEL / CentOS / Ubuntu). • Proficiency with Linux commands: top, df, du, free, ps, systemctl, journalctl, etc. • User/group management, file system management, and disk partitioning. • Managing network configurations, service restarts, and OS-level performance optimization. • Perform day-to-day administration, operation, and maintenance of Windows Server (2016/2019/2022) • and Linux (RHEL/CentOS/Ubuntu) platforms • Handle user, group, and permission management, service configuration, and routine health checks • Manage Active Directory, DNS, DHCP, GPOs, file shares, and print servers in Windows environments • For Linux systems, manage system services, process monitoring, log review, and cron jobs. • Implement OS-level security baselines and hardening guidelines. • Plan, schedule, and execute Windows and Linux patching cycles in alignment with change management processes. • Troubleshoot issues related to VM performance, host connectivity, or storage utilization. • Coordinate with storage and network teams for VM migrations, expansions, and backup integrations. • Monitor and manage server backups using tools such as Commvault or Pure • Verify backup completion and perform periodic restore tests to validate recoverability. • Respond to and resolve server-related incidents raised via ITSM tools (ServiceNow, Remedy, etc.). • Experience with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation). • Scripting skills in Python, PowerShell, or Bash for automating operational tasks. • Exposure to AI/ML workloads in cloud environments. • Familiarity with edge computing or hyperconverged infrastructure solutions. • Experience in managing large-scale infrastructure projects, including budgeting and resource planning. • Knowledge of Agile/DevOps methodologies applied to infrastructure teams.

  • California

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