Area Manager - Commercial Landscape Maintenance
Job Description Job Description The Area Manager position runs the day-to-day operations of our full-service commercial landscape company and is accountable for the quality and client satisfaction of every property in their portfolio. You will spend much of your time on client sites with crews and customers, and you will own the invoicing, job costing and scheduling for your area. This is a role for someone who cares about the landscape industry and notices the small things, on a property, on a schedule, and in customer care. We will consider candidates at every experience level. If you are newer to the industry but bring the right attitude, work ethic and attention to detail, we will invest in you: hands-on training, mentoring from our senior managers and support for industry certifications, with the goal of developing you into a highly skilled landscape professional. Reports to: General Manager / Owner Direct reports: Crew leaders and field staff assigned to the area Classification: Full-time, exempt Location: Field and office; regular travel between client properties within the Mid-South area Key responsibilities: Operations management Plan and run daily operations for the area: crew schedules, routing, equipment and material needs Lead, train and coach crew leaders; set expectations for quality, safety and productivity Enforce safety policies and conduct regular site and equipment safety checks Coordinate maintenance, enhancement, irrigation and seasonal services so work is completed on time and to specification Resolve field issues the same day and keep the office informed of anything that affects scheduling or cost Property oversight Walk every client property on a regular schedule and after major service visits Inspect for plant health, turf condition, irrigation performance, pest and disease issues, and overall appearance Document deficiencies with notes and photos, assign corrective work and verify it is completed Identify enhancement opportunities (plantings, drainage, hardscape, irrigation upgrades) and bring them to the client as proposals Customer relations Serve as the primary point of contact for property managers, HOA boards, facility directors and business owners Return calls and emails the same business day; set clear expectations and follow through Hold periodic site meetings and service reviews with clients Handle complaints promptly and professionally, and close the loop with the client once resolved Support contract renewals and help grow accounts through enhancement sales Invoicing and job costing Create accurate, timely invoices for contract services, enhancements and extras, and ensure they match completed work and signed proposals Track labor hours, materials, subcontractor costs and equipment usage by job Prepare estimates and proposals for enhancement and one-time work Keep records current in the company's management and accounting software Administration and reporting Maintain crew timesheets, service logs, inspection reports and client files Report weekly on schedule status, open issues, job costs and sales pipeline Participate in hiring, onboarding and performance reviews for field staff Contribute to seasonal planning, pricing and process improvements Qualifications and experience Strongly Preferred: Experience in commercial landscape maintenance, construction or a related green-industry field is strongly preferred, but not required. We will train a motivated candidate with a genuine interest in the industry and a strong eye for detail Working knowledge of plant material, turf care, irrigation systems and seasonal landscape practices, or the willingness and aptitude to learn them quickly Experience with snow and ice management/treatment Comfort with numbers and paperwork; experience preparing estimates, invoices and job-cost reports is a plus Comfort learning business software Valid driver's license with a clean driving record Ability to lift 50 lbs, walk properties in all weather and work extended hours during peak season Preferred Prior experience supervising crews or managing client accounts Degree or certificate in horticulture, landscape management or a related field Industry certifications such as Landscape Industry Certified Manager, Certified Irrigation Technician or a state pesticide applicator license Bilingual English/Spanish Experience with snow and ice management Skills and attributes Passion for the industry. You take pride in a well-kept property and stay current on plants, products and best practices Detail-oriented. You catch the missed edge, the dry zone in the irrigation and the line item that does not match the proposal Organized. You manage multiple properties, crews and deadlines without letting anything slip Clear communicator. You explain issues and options to clients plainly and keep crews aligned on expectations Numbers-minded. You understand how labor, materials and scheduling drive job margins and act on that understanding Problem solver. You handle weather delays, staffing gaps and client concerns calmly and quickly Accountable. You own the results for your area and follow through on every commitment Working conditions and compensation Schedule: Monday through Friday with occasional early mornings, evenings and weekends during peak season or for client meetings and emergencies. Environment: Split between client properties (outdoors in all weather conditions) and the office. Company vehicle or vehicle allowance provided for site travel. Compensation: We offer a competitive base salary, negotiable based on experience and qualification, along with frequent bonus opportunities tied to customer satisfaction and job performance. Benefits: Health Insurance Life Insurance Short-term disability coverage 401(k) with company matching Company vehicle for commuting Additional elective benefits available through our third-party HR and payroll provider To apply: Please respond to this job posting with your resume, then give our office a call to let our team know of your interest. We look forward to speaking with you soon! Naturally Green Inc is an equal opportunity employer. \nCompany Description Naturally Green Inc is a locally owned and operated full-service landscape company with more than 30 years of delivering exceptional customer service and consistent, high-quality work. Our leadership is local, our team is experienced with this area, and our commitment is to the properties and clients we serve. Company Description Naturally Green Inc is a locally owned and operated full-service landscape company with more than 30 years of delivering exceptional customer service and consistent, high-quality work. Our leadership is local, our team is experienced with this area, and our commitment is to the properties and clients we serve.
