ADRC Nutrition Coordinator
IOWA COUNTY POSITION DESCRIPTION JOB TITLE: ADRC Nutrition Program Coordinator DEPARTMENT / SECTION: ADRC/Social Services DATE REVIEWED: 02/2025 TITLE OF IMMEDIATE SUPERVISOR: Social Services Business Manager GRADE: G JOB SUMMARY: The purpose of this position is to administer the nutrition program for Iowa County. This role focuses on volunteer recruitment and management, event coordination, assist with researching grant and funding opportunities, and program outreach. The ADRC Nutrition Program Coordinator ensures the program runs efficiently and remains a valuable resource to participants. This position provides back-up support for Department Assistant(s) within the Department and the Transportation Coordinator. TASK NO. DESCRIPTION 1 Assist meal site coordinators and volunteers with day-to-day operations. This includes filling in when Meal Site coordinators are unavailable to serve the meal. 2 Perform onsite and in-home assessments of people interested in or participating in the nutrition program. Ensure all required registration, screening and assessments for the nutrition program participants are completed. 3 Assist with ensuring the program meets local, state, and federal nutrition program regulations. 4 Ensure the ongoing practice of safe food handling by developing and enforcing local procedures related to food safety and sanitation. Ensure all training and certification requirements are met by nutrition staff are completed. 5 Maintain accurate records related to volunteer participation, program statistics, and funding efforts. 6 Maintain, inform and seek advice from the nutrition advisory council. 7 Develop new program initiatives. 8 Coordinate access to other agency services for at-risk participants. 9 Initiate meal prioritization as needed. 10 Perform annual, and as needed, site checks to ensure food and safety guidelines are met. 11 Order food for cooking site locations. 12 Research and identify funding opportunities to support and expand nutrition services. Assist with grant applications and funding proposals. Complete grant reporting requirements and ensure compliance with funding guidelines. 13 Organize emergency meals for all Iowa County participants. 14 Build relationships with local organizations and community partners to enhance program support. 15 Promote the nutrition program through outreach, marketing, and community engagement. 16 Facilitate quarterly nutrition education in person at meal sites, and with home delivered meals. 17 Compile and enter daily participant records into required database monthly, along with assisting the Business Manager with necessary reports. Prepare the monthly Nutrition Report for ADRC Board meetings. 18 Recruit, train, and manage volunteers to support meal service operations. Develop and maintain a positive volunteer experience, ensuring retention and engagement. Schedule and coordinate volunteer shifts to meet program needs. Work with the Transportation Coordinator to plan and host an annual volunteer appreciation event. 19 Ensure and maintain confidentiality of client information. 20 Responsible for determining the cancelation of meals based on inclement weather or other reasons. Communicate cancellations with media, meal site coordinators, volunteers and participants. 21 Gather feedback from participants and volunteers to improve services. 22 Send out participant statements in order to collect donations for meals provided. 23 Submit monthly meal counts for Managed Care Organizations (MCOs) billing to the Social Services Accountant Specialist responsible for the billing of this information. Contact MCOs regarding all pertinent information for billing their client’s meals. 24 Maintain records on names and phone numbers of all participants emergency contacts and provide to meal site coordinators. 25 Attend all required trainings and meetings. 26 Responsible for monthly Nutrition volunteer driver reimbursement calculations. Collect monthly mileage reports volunteer drivers and restock their forms and supplies as needed. 27 Answer and assess incoming phone calls and walk-in clients, taking accurate messages, providing information, and making referrals to agency staff or community resources as appropriate. Maintain a working knowledge of departmental programs to ensure proper referrals. Use the language line as needed for non-English-speaking clients. Distribute incoming client and agency requests via email to the appropriate staff. 28 Provide clerical support to the Department of Social Services and Aging & Disability Resources staff, including word processing, proofreading reports, faxing, copying, filing, mailing, and distributing information. 29 Prepare the Agency for daily operations including unlocking file cabinets and readying the office for daily use. 30 Process the daily mail, to include sorting, date stamping and delivery of materials to appropriate Agency and HHS Building staff, as well as processing outgoing mail. 31 Securing the ADRC agency at the end of the business day. 32 Perform all other duties as assigned. 33 Must have regular and dependable attendance. 34 Assist Veterans Service Office (VSO) with the Loan Closet; including having individuals fill out necessary paperwork, getting equipment in storage room and/or shed. 35 Provide back-up for maintaining the In/Out Board with appropriate notations for intake and call center schedules for the day. 36 Reserve conference rooms for staff and outside agencies in accordance with County Policy 703. Demonstrated Experience and Skills Required. · Experience in program coordination, volunteer management, or nonprofit administration preferred. · Strong organizational and leadership skills. · Excellent communication and public relations abilities. · Experience with grant writing and fundraising preferred. · Ability to work independently while collaborating with staff, volunteers, and community partners. · Basic computer proficiency for record-keeping, reporting, and grant applications. · Language, mathematical, judgmental/reasoning, and oral and written communication skills. · Demonstrate proficiency in drafting and creating documents, using Microsoft products, including Word, Excel, and Publisher. · Demonstrated ability to be highly organized and self-motivated with multi-task orientation while completing work with minimal supervision. · Demonstrated ability to work effectively with people of various cultural, economic, and educational backgrounds. · Demonstrated ability to develop an understanding of and explain basic programs related to ADRC. · Demonstrated knowledge of office practices and procedures, terminology, equipment, and software (i.e. Microsoft Word, Excel spreadsheets, desktop publishing, digital photo processing, document scanning, Power Point, Internet applications and E-Mail). · Demonstrated skill in compiling, recording and assembling data and information in a meaningful and professional manner. · Excellent customer service skills. · Working knowledge of community organizations and resources to give information and referrals to callers and clients, a plus. Minimum Qualifications · High School diploma or GED. Preference of an Associate’s Degree in Administrative Assistant or closely related field. · One year of increasingly complex office experience required. Prefer three years of increasingly complex office experience. · Safe Serve upon hire or by 90 days of hire. Conditions of Employment Working Environment: · The typical working environment is within a non-smoking temperature-controlled office. · Office-based with regular travel to client homes, meal sites and community events. · Some pre-planned evening or weekend hours may be required for events and outreach. Physical Requirements: · Ability to operate office equipment such as multi-line telephones, copiers, facsimile machines, personal computers, calculators, etc. · Ability to exert very moderate physical effort in sedentary to light work activity, typically involving some combination of stooping, kneeling, crouching, lifting, carrying, pushing, pulling, and stair climbing DATE: __________________________ EMPLOYEE SIGNATURE: ___________________________________________ DATE: __________________________ DEPARTMENT HEAD SIGNATURE: ___________________________________ DATE: __________________________ COUNTY ADMINISTRATOR APPROVAL:______________________________
