Customer Success Specialist

Temporary Customer Success Representative Position Summary: The Customer Success Representative plays a key role in delivering exceptional service and support to our clients. This role is focused on fostering strong relationships, resolving issues efficiently, and ensuring a positive customer experience from start to finish. The ideal candidate thrives in a dynamic team environment and demonstrates a high level of adaptability and strategic thinking. Key Responsibilities: Serve as the primary point of contact for customer inquiries, concerns, and feedback Troubleshoot and resolve issues with professionalism and attention to detail Collaborate cross-functionally to drive solutions and elevate customer satisfaction Manage multiple tasks and priorities in a fast-paced setting Support process improvements and identify opportunities for enhanced service delivery Handle incoming telephone calls, providing assistance or directing callers to the correct contact Core Competencies: Problem Solving & Decision Making: Ability to assess situations quickly and make effective, informed decisions Team Collaboration: Strong interpersonal skills and a commitment to working cooperatively with others Multitasking Under Pressure: Capable of handling competing priorities with composure and efficiency Flexibility: Adapts to change with a positive attitude and willingness to learn and grow KNOWLEDGE/SKILLS/EXPERIENCE: SAP experience Intermediate/Expert proficiency in Microsoft Excel. Required Skills: Additional Information: Virtual interviews are required. This role is full time, hybrid and temporary only. The hours are 8:30a to 5p. The candidate will work from home Monday & Friday and onsite Tuesday to Thursday at World Headquarters. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Industrial Painter

Job Title: Industrial Painter Location: Catoosa Schedule: Monday–Thursday, 6:00 AM – 4:30 PM (Fridays as needed) Hours: 40–50 hours/week Pay: $19-$22/hr Employment Type: Full-Time Job Summary: We are seeking an experienced Industrial Painter to join the painting team and support coatings operations in a fast-paced industrial environment. This position requires hands-on experience in surface preparation and application of industrial coatings such as epoxies and urethanes. The ideal candidate is safety-conscious, detail-oriented, and capable of working independently with minimal supervision. Key Responsibilities: Perform surface preparation including pressure washing, sanding, masking, and rolling Apply industrial coatings (epoxy, urethane) using brush, roll, and spray techniques Adhere to safety and environmental policies and procedures at all times Operate tools and equipment safely and efficiently Maintain a clean and organized work area Follow job specifications and work orders accurately Conduct quality checks to ensure coating meets required standards Collaborate with team members and supervisors to complete tasks on schedule Perform light forklift operation and assist with other general labor tasks as needed Assist with minor concrete work and other duties as assigned Requirements: Minimum 2 years of industrial painting experience Proficient with surface prep and coatings application methods (spray, brush, roll) Familiar with working with epoxies and urethanes Ability to read and follow job specifications and safety procedures Able to work independently and manage multiple tasks Reliable, punctual, and team-oriented Forklift experience is a plus Willingness to assist with general labor duties as required Must be able to lift up to 50 lbs and stand for long periods Work Environment: Industrial/Manufacturing setting Exposure to chemicals, dust, and varying temperatures Use of personal protective equipment (PPE) required If you're a dependable painter with a strong work ethic and experience in industrial coatings, we encourage you to apply today! Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pro011

QA Technician

Job Title: Quality Control Technician (QA Tech) Location: Lake Wales, FL Pay: $19/hr Shift: 1 st , could cover on 2 nd shift, be flexible Job Summary The QA Technician implements and monitors quality standards, tests products and processes, troubleshoots issues, and ensures compliance with internal and external regulations. This is a hands-on role in an industrial environment with opportunities to grow your skills. Key Responsibilities Conduct routine and non-routine analyses of raw materials, in-process materials, environmental samples, finished goods, and samples. Document testing procedures, data, and equipment usage accurately. Identify quality issues and recommend solutions. Calibrate, validate, and maintain lab and QA equipment. Reduce color variation and monitor product consistency during production. Perform wet and dry product testing according to QC plan (e.g., XRite, AC Ratio, Absorption, Permeability, Gapping, Walkability). Conduct visual inspections of processes and finished goods daily. Assist with troubleshooting and process improvement projects. Requirements & Skills High school diploma or equivalent; relevant training/certification preferred. 1–2 years of experience in QA, QC, or industrial roles. Bilingual English/Spanish required Strong attention to detail and problem-solving skills. Good communication and computer skills. Ability to read and interpret technical documents and manuals. Manual dexterity and mechanical aptitude. Ability to work independently and follow processes accurately. Physical Requirements / Work Environment Prolonged standing, bending, twisting, and repetitive movements. Lift/move items up to 50 lbs. Work in industrial environment with dust, chemicals, and temperature variations. Wear required personal protective equipment (hearing, vision, hardhat). Why Apply? Competitive $19/hr pay Hands-on industrial experience Opportunity to grow your skills Apply today to join a team that values quality and reliability! Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Office Clerk (Temporary Project) - $17.50/hr

Job Title: Office Support Clerk (Temporary Project) Location: Rochester, NY Schedule: Monday – Friday 8:00 AM – 5:00 PM Duration: Approximately 1 Month Contract Pay: 17.50/hr Our client is seeking temporary Office Support Clerks to assist with a high-volume quarterly mailing project. This is a great short-term opportunity for someone who is organized, detail-oriented, and comfortable working in a fast-paced office environment. Responsibilities Assemble quarterly client statement packages according to assigned client numbers Prepare packages for distribution, ensuring accuracy and completeness Work with documents such as tax notices, employee W-2 and 1099 forms, and other reports Operate office equipment including mail meters, shipping systems, PCs, and label printers Ensure packages are prepared and processed according to production and quality timelines Maintain an organized work area while handling confidential documents Requirements High School Diploma or equivalent required Ability to follow detailed instructions and work with accuracy Comfortable performing repetitive tasks in a production-style office environment Basic computer and office equipment skills preferred Ability to maintain confidentiality when handling sensitive documents Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quality Technician

Nesco Resource, 14 time winner of the Best In Staffing Award, is looking for a Quality Technician for a reputable Columbia Station manufacturer. The ideal candidate will have experience with mics and calipers, be looking for a temp to hire opportunity, and be able to work 2nd shift. The starting pay is $20-$23 an hour based on experience Job title: Quality Technician Location: Columbia Station Shift: 1st Salary: $20-$23 based on experience PRIMARY FUNCTIONS/RESPONSIBILITIES Maintains calibration standards and records for all gauges including employee and customer owned gauges Updates PPAP related information as requested by the Quality Manager or Quality Engineer Participates in Quality Department and in APQP meetings as requested Reads and interprets drawings Performs receiving, first piece inspection and final inspection Manages sort and rework of rejected parts Completes SBP-10 Nonconforming Product Process Proficient with the Plex Quality Module Assists in the development of control plans, FMEA's, and check-sheets Understands the process flow of customer complaints and responds to customer complaints for reporting and resolution as requested Understands and applies quality related processes and supporting documents Performs capability studies and analyzes data and maintains quality system records as required Participates in ISO 9001 and IATF 16949 process, supporting document and overview training Performs MSA studies at the required frequency REQUIREMENTS Associate's Degree or 3 years of experience in a position of similar responsibilities and job knowledge Mechanical and Mathematical aptitude Proficient in Microsoft Excel, Word, and other software packages Ability to read gauges such as micrometers, calipers, measuring tapes, etc. Ability to read blueprints and drawings Able to lift 40 pounds. High School Diploma Ability to pass a preemployment screening BENEFITS ONCE HIRED IN Medical, dental, vision insurance Basic Life insurance paid by company Life, Accident and Critical Illness insurance 401k with matching up to 6% 1 week of vacation 9 paid holidays Annual profit sharing Monthly employee events PPE Shoe and Eye Glass reimbursement Fitness and Quit Smoking incentives Tuition and apprenticeship program reimbursements Rideshare incentives Company paid uniforms Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. COM033

General Labor - 2nd Shift General Labor - 2nd Shift

Process all materials through the Service Center standard operating procedures. Ensure all materials leaving the facility are in an acceptable condition and meet the customer specifications. 1. Perform product processing per documented work instructions. 2. Accurate completion of all paperwork. 3. Maintain warehouse accuracy and report any issues that could affect proper inventory counts. 4. Ensure all efforts meet the quality requirements of the customer, reporting any issues immediately. 5. Inspect product and prep for shipment. 6. Maintain safe and clean work areas throughout the warehouse; must follow all safety rules and policies. 7. Other duties as assigned by Warehouse Lead, Service Center Supervisor and/or Service Center Manager. Performance Measures: 1. Must pass company training programs to perform daily tasks. 2. Must pass quality audits on materials processed. Quals Required education: High school diploma / GED. Required work experience: 1-3 years of related working experience in a distribution or warehouse environment. Additional Skills: 1. Safety sensitive position - ability to work in a constant state of alertness and a safe manner. 2. Ability to STOP-THINK-ACT and work safely. 3. Ability to work overtime and weekends as required based upon the needs of the business. 4. Ability to work on a rotating shift. 5. Ability to work rotating job stations. 6. Ability to effectively work in teams. 7. Ability to professionally accept constructive feedback and criticism. 8. Ability to work in a warehouse-based environment with moving equipment and people. 9. Ability to interact and communicate effectively with a wide variety of roles. 10. Must be able to read/comprehend written and oral instructions in English; read and comprehend safety rules, operating and maintenance instructions, procedure manuals and product recipes/material identifications. 11. Must have mathematical skill to add, subtract, multiply and divide and the ability to perform these operations using units of weight measurement, volume, and distance. 12. Must be able to effectively communicate in English one-on-one and in small group situations. 13. Must have ability to reason and address problems involving a few concrete variables in standardized situations. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; sit; and stoop, kneel, crouch, or crawl and use foot/feet to operate machine. The employee is occasionally required to climb or balance. Must have manual dexterity sufficient to operate a wide variety of small hand tools, scales, spatula, barrel cart, utility knife, and computer equipment. The employee must have the physical capabilities to do repetitious work for up to 10 hours/shift. The employee must frequently lift and/or move up to 40 pounds; any lifting requirement beyond that weight limit is to be completed with 2 people. Vision / Hearing requirements: Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Assembly & Glass Processing Technician

Title: Assembly and Glass Processing Technician Location: Kent, WA, 100% onsite Hours: 6am - 2:30pm, Monday - Friday Interview Process: Phone screen by manager, then onsite interview US Citizenship is required (DOE contractual requirement). No US Persons or Nationals permitted. Other important notes: This is not an assembly line type of position. This is custom product assembly from beginning to shipment. 1-3 years experience in a job that demonstrates mechanical aptitude required. Automotive Technicians do well in this role. The manager is not looking for some who has worked on a typical assembly line. 's goal is to convert the contingent worker at 6 months time. There is no guarantee of this as it is dependent on the work performance and culture fit of the worker. Company Information: Hot Cell Services, located in Kent, WA is an affiliate of Incorporated, one of the world's oldest and largest glass companies. They are the leader in the radiation shielding protection industry and have been manufacturing radiation shielding windows for over 45 years. Position Summary: While a part of a multibillion-dollar corporation, this site is a small (11 employees) operation. Given their very efficient size, they are seeking a motivated self-starter type individual with the desire to learn glass-handling, product assembly, packaging, shipping and receiving, all of which will keep the right candidate challenged at all times. Candidates with Technology AAS degrees will also participate in Manufacturing Engineering and product logistics planning activities. Essential Duties and Responsibilities: - Material handling: loading and unloading glass sheets, glass blocks, steel plate, rubber rolls, bags of grit, lead wool, lead sheets, gypsum sheets, oil drums and pallets by utilizing pallet jacks, overhead cranes and manual lifting. (Contingents will not operate a forklift, but if the worker is hired fulltime, they will be trained to operate forklift) - Assistance in product assembly: installation of glass into steel frames, manual lead wool compacting, component assembly using bolts and gaskets, filling and draining mineral oil from windows using an electrical pump. - Assistance in fabrication: grinding, cutting, drilling and tapping of steel - Product finishing: sanding edges of cut glass, deburring steel components and rubber gaskets by utilizing manual and power sanding methods, manual glass cleaning. - Shipping and receiving: receiving and opening of incoming shipments, verifying documentation, packaging items and preparing crates for shipment. Qualifications: • HS diploma is required / Technology AAS degree is desired • High degree of mechanical aptitude required, 1-3 years demonstrated experience • Ability to use manual and power hand tools required (Wrenches, hydraulic jacks, air tools, etc) • Ability to follow written practices and procedures, read drawings and document their tasks (must follow good record keeping practices). • Valid Driver's License is required • Must have the ability to lift 50 pounds • Travel is not required as a contractor (but will be required if converted to a direct employee, 25-30% of time) Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. EDS014

Technical Writer - (Banking)

Overview We are seeking a Technical Writer to create clear, accurate, developer-focused documentation for APIs and a Developer Portal. You'll work closely with engineering, product, and UX teams to translate complex technical concepts into usable content that improves developer experience and adoption. Core Responsibilities Write, edit, and maintain API documentation, including reference guides, tutorials, and examples Document REST and GraphQL APIs, including authentication flows and error handling Maintain and improve Developer Portal content for clarity, usability, and consistency Collaborate with engineers, product managers, and UX to ensure documentation is accurate and complete Review API changes and keep documentation aligned with releases Apply documentation standards, templates, and best practices Essential Qualifications, Skills, and Technologies Experience writing developer-focused technical documentation Strong experience documenting APIs (reference docs, tutorials, and examples) Working knowledge of REST and GraphQL APIs Ability to document authentication flows and error handling clearly Strong editing skills with attention to clarity, consistency, and usability Proven ability to partner with engineering and product teams to validate accuracy Preferred (Nice-to-Have) Skills or Experience Experience documenting SDKs and creating end-to-end developer examples Familiarity with SoapUI Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Construction Assistant Project Manager

Join Our Team in Structural Steel Construction Are you ready to advance your career in the structural steel construction and fabrication industry? We are seeking a dedicated individual to join our team as an integral support to our Project Managers. Located in the Greater Youngstown/Niles, OH area, this is a fantastic opportunity to grow your skills and contribute to exciting projects. Apply now to be part of our dynamic team! Role Overview The Assistant Project Manager will support the project management team through the full lifecycle of structural steel projects — from drawing review and approval processing through production and field coordination. This person will be hands-on with day-to-day project documentation and communication, keeping projects organized and moving forward. Responsibilities Process RFIs, change orders, and transmittals Track and manage approved drawing submittals Review construction drawings for accuracy and completeness Participate in production meetings and support internal coordination Assist with scope reviews alongside Project Managers Maintain organized project documentation and communication logs Desired Qualifications Familiarity with Division 5 (Metals) and the AISC Code of Standard Practice Ability to read and interpret structural steel drawings and specifications Strong organizational and communication skills Background in construction management, engineering technology, or related field preferred Experience in a fabrication or construction environment a plus Self-motivated and able to thrive in a small company setting Compensation & Benefits Competitive base salary with flexible hours PTO, vacation, floating holiday, and holiday pay Medical, dental, and vision insurance 401(k) with automatic 3% employer contribution Lucrative profit sharing PRO020 LI-MB2 Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

HVAC Technician - Full Time, 1st Shift

$2,500 Sign On Bonus! PURPOSE OF THIS POSITION The purpose of a HVAC Technician is to perform a variety of duties in and around the Health System facilities and properties to operate, maintain, and repair equipment and physical structures under the direction of the Manager of Facility Services or his designee. Adheres to BVHA's policies and procedures to ensure compliance with all regulatory agencies. Develops Policies and Procedures to ensure continual delivery of HVAC mechanical service. JOB DUTIES/RESPONSIBILITIES Duty 1: Develops processes and procedures to ensure continual delivery of HVAC mechanical service. Duty 2: Ability to service / maintain HVAC equipment but not limited to the following: Centrifugal chillers Screw chillers Reciprocating chillers Rooftop self-contained units Split-system cooling Constant and variable speed air volume air handlers (VAV) Cooling towers Building automated systems Hot water heating systems Small appliance repair All other related systems as required Duty 3: Performs plumbing , electrical and mechanical duties as required. Duty 4: Adheres to BVHA’s policies and procedures to ensure compliance with all regulatory agencies. Duty 5: Insures all Facility Services Associates are trained on new HVAC equipment or changes in procedures. Duty 6: Maintains communication systems as required. Duty 7: Assesses and maintains architectural structure of the hospital. Duty 8: Ensures a safe and comfortable environment for patient, staff and visitors. Duty 9: Accepts and responds to emergencies, codes, fire, and disasters. Duty 10: Performs related accountabilities responsibilities as required or directed. REQUIRED QUALIFICATIONS High school diploma EPA 608 Universal Certification Minimum of 5 consecutive years’ experience in HVAC field required. Mechanical aptitude and ability to read and follow instruction manuals, including drawings and parts lists. Thorough knowledge of hand/power tools and testing instruments. Must have the ability to service/maintain HVAC equipment but not limited to the following: Centrifugal Chillers Screw chillers Reciprocating chillers Rooftop self contained chillers Split-system cooling Constant and variable speed air volume air handlers (VAV) Cooling towers Building automated systems Hot water heating systems Small appliance repair May be required to work any shift, fixed or rotated and days off may be fixed or rotated. A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. Positive service-oriented interpersonal and communication skills required. This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.) PREFERRED QUALIFICATIONS Associates Degree HVAC license/certificate 888Findlay plumbing license PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The individual must be able to lift up to fifty pounds and reach work above the shoulders. The associate must have appropriate eye-hand coordination. This associate must have corrected vision and hearing in the normal range. The individual must have appropriate verbal communication skills to perform daily tasks. This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.) *BVHS