Senior Product Manager, Analytics & Insights (Charlotte)
DescriptionAbout the RoleMeltwater is looking for a Senior Product Manager to lead Analytics & Insights, a core product area that defines how customers turn large volumes of media and social data into understanding, insight, and action.This role owns the experience of moving from data to insight across dashboards, metrics, visualizations, and AI-powered insight workflows. You will shape how customers explore performance, monitor change over time, identify what matters, and turn analysis into outputs they can share, operationalize, and act on across Meltwater’s platform.Our users are communications, PR, and marketing professionals. They need products that are powerful, intuitive, and fast to use. This role is about making sophisticated analytical capabilities feel natural in day-to-day workflows, without sacrificing the depth and flexibility customers need.We’re looking for a PM who is excited by more AI-native ways of building products, where new tools help teams prototype earlier, test ideas faster, and reduce the distance between concept, design, and implementation. This role will suit someone who thrives in tighter loops across Product, Design, and Engineering, and wants to turn ideas into tangible product outcomes faster than traditional development models allow.What You’ll OwnDashboarding & Analytical WorkflowsOwn the end-to-end experience for how customers create, customize, consume, and share dashboards and analytical views.Improve how users build dashboards that answer real business questions and surface the right signalsDefine more intuitive ways to configure, organize, and reuse dashboards and related analytical assetsEnsure customers can move easily between exploration, monitoring, reporting, and sharing workflowsRaise the quality of the dashboard consumption experience, not just dashboard creationMetrics, Visualizations & Insight QualityOwn how data is translated into metrics, visualizations, and insights customers can understand and trust.Define how metrics should be structured, compared, and presented across use casesImprove the clarity and usefulness of visualizations in data-rich workflowsImprove how customers distinguish meaningful signals from background noisePartner closely with Design and Engineering to improve the quality, consistency, and interpretability of analytical experiencesAI-Powered Insight WorkflowsHelp define the next generation of dashboarding, where AI supports not just interpretation, but investigation and action.Shape AI-powered experiences that identify meaningful changes, explore likely drivers, and guide users toward the most relevant next questionsPartner on capabilities such as anomaly detection, pattern recognition, narrative generation, workflow guidance, and recommended next stepsExplore how dashboards can incorporate reusable AI skills and capabilities to help users move more effectively from monitoring to decision-makingMaintain a high bar for trust, clarity, and usefulness so that AI improves outcomes rather than adding noiseCross-Platform ImpactContribute to how analytics and insight workflows connect with the broader Meltwater ecosystem.Create stronger paths from dashboards and analysis into alerts, reporting, sharing, and other downstream workflowsPartner with adjacent teams to ensure analytical capabilities are extensible and reusable across productsHelp define the role Analytics & Insights plays within Meltwater’s broader product strategyWhat You’ll DoDefine and drive the product vision, strategy, and roadmap for Analytics & InsightsBalance near-term customer value with longer-term product and platform investmentsUse quantitative and qualitative inputs to prioritize effectively and improve outcomes over timePartner closely with Engineering, Design, AI, and go-to-market stakeholders to deliver cohesive solutionsCommunicate priorities, trade-offs, and progress clearly across the organizationEstablish and track meaningful success metrics across adoption, engagement, customer value, and workflow effectivenessWhat You’ll Bring7 years of product management experience, including ownership of complex, high-impact product areasExperience working on analytics, dashboarding, reporting, insight generation, or other data-rich user experiencesStrong product judgment and a clear point of view on what makes an analytical experience genuinely usefulAbility to balance usability, flexibility, and sophistication without creating unnecessary complexityComfort working across UX, technical systems, and data-oriented problem spacesExcitement about AI-enabled product development, and a willingness to adopt new tools and ways of working that accelerate prototyping, collaboration, and executionStrong communication and collaboration skills, with the ability to align cross-functional teams around clear outcomesA hands-on, execution-oriented approach paired with strategic thinkingBachelor’s degree or equivalent practical experience requiredWhy Join MeltwaterAnalytics & Insights is central to how Meltwater delivers value to customers. The quality of this experience shapes not only how customers understand performance, spot change, and surface opportunities, but also how often they return to the product, how much value they get from it, and how effectively they communicate what matters internally.This is a high-impact role with broad visibility across the company. You will help define how Meltwater delivers clearer, more actionable insights in a world where expectations are rising quickly across both analytics and AI.What We Offer: Enjoy flexible paid time off that allows you to have an enhanced work-life balance.Excellent medical, dental, and vision options401(k) matching, life insurance, commuter benefits, and parental leave plansComplimentary CalmApp subscription for you and your loved ones, because mental wellness matters.Energetic work environment with a hybrid work style, providing the balance you need.Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.Compensation OverviewBase Salary of $149,000 - $248,000 USD per year 10% bonus [subject to the terms of the applicable bonus plan] Total compensation range for this position: $163,400 - $272,300 USD per year.Our StoryAt Meltwater, we believe that when you have the right people in the right environment, great things happen.Our best-in-class technology empowers our 27,000 customers aroundthe world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.Our award-winning global culture drives everything we do and createsan environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes alongthe way.We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.We’re proud of our diverse team of 2,200 employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.We are Meltwater. Inspired by innovation, powered by people.Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
