Call Center/CSR - Bilingual (Spanish OR Russian)

Role: Call Center/CSR Bilingual Duration: 6 Months Temp to Perm Location: New York, NY (Onsite) Working Hours: Monday to Friday, 8am to 8pm EST and Sat 10am – 6pm EST Required Languages: Spanish OR Russian Job Responsibilities: · Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers to callers in the event of problems or concerns. · Educates clients on managed care. · Assesses client’s health care needs and assists clients in choosing a health plan. · Maintains updated knowledge of the New York Medicaid CHOICE Project · Assists clients in enrolling/disenrolling in health plans. · Receives and sorts of enrollment/disenrollment forms. · Reviews enrollment forms for accuracy and completeness. · Raises issues of concern and/or problems to the attention of the Central Operations Supervisor. · Performs managed care education and enrollment services when call volume warrants. · Some Saturday work is required. · Performs other duties as may be assigned by the Call Center Supervisor or Management. General Requirements · Great customer service skills be ready to prove your skills straight from the start and show that you have what it takes! · Ability to learn a new program and apply that knowledge: The training period is critical. It’s when you develop the foundation to be successful in your position. Don’t day-dream during training! · Computer skills: You have to be able to type (the faster, the better!) and know how to use a computer by second-nature · Reliability: The phones turn on at 8:30 am – 6:00 pm, Monday – Friday and at 10:00 am on Saturday. Callers need our staff ready to go at the start of business. There’s very little latitude for attendance issues. · Can-do Attitude: This is a busy work environment and a supportive one. The most successful CSRs are those that know the program, are congenial with their colleagues, and look for new opportunities to support the program and their colleagues. · Prior Customer Service experience: The CSR position is based on providing great customer service and our staff do it exceptionally well. Having prior experience in a customer service-based position provides the foundation to excel in this position, along with experience in call center environment. Two years of human services experience or experience dealing with the public is required · Effective communication skills; ability to follow directions: ability to interact courteously and effectively with a variety of people; ability to handle pressure and perform multiple tasks

Digital Product Manager

Date Posted: 10/21/2025 Hiring Organization: Rose International Position Number: 490290 Industry: Financial Services Job Title: Digital Product Manager Job Location: Minneapolis, MN, USA, 55402 Work Model: Hybrid Work Model Details: 3 Days in the office required Shift: 8 am -5 pm Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 3 Min Hourly Rate ($): 65.00 Max Hourly Rate ($): 70.00 Must Have Skills/Attributes: Product Management, SharePoint Experience Desired: Intermediate-Advanced skills in SharePoint, eLearning modules, Articulate (1 yrs) C2C is not available Job Description Required Skills: • Well-developed verbal, communication, and presentation skills (written and verbal) • Intermediate-Advance skills in SharePoint, eLearning modules, Articulate, Scribe: 2-4 years • Strategic thinking (continuously look for areas to improve) and an exceptional business partner relationship builder. Preferred Skills: • 5 years of digital product management experience/general project management • 3 years of experience in Corporate/Commercial banking segments • Demonstrated ability as a strategic thinker and exceptional business partner • Proven ability to address and build rapport with business line partners, stakeholders, and cross-functional teams • Strong interpersonal skills, self-driven, and strong attention to detail • Strong analytical, decision-making, and problem-solving skills • Well-developed verbal, communication, and presentation skills • Intermediate-Advanced skills in SharePoint, eLearning modules, Articulate Overview: • The Product Manager, Go-to-Market role will report directly to the SVP, Product Manager, Go-to-Market Leader to help support business readiness and change management initiatives for the Corporate Digital segment, focusing on both onboarding and servicing of clients. • Assist in driving and executing the go-to-market strategy of large complex projects impacting product, technology, and across lines of business. • Focusing on the vision of the end-to-end product life cycle, from inception to delivery, on business initiatives. • This role requires a background in business product management and/or change management, and its key accountability is ensuring that our Bank is prepared to market launch and support new or changed products, services, and operational processes for our corporate customers. • Assist in driving requirements and creation of a standardized communication, training, and awareness methodology. Essential Functions: General • Collaborate with stakeholders and business partners to define digital capabilities and experience, and align with other emerging corporate segment strategies • Leverage data, analytics, research, design, and business understanding to ensure platform products manage risk while giving our customers great experiences • Develop and execute change management strategies to support internal and external-facing communication and training initiatives for users and leaders across the organization and lines of business • Partner with Product Managers, Delivery Managers, Architects, Designers, Scrum Masters, and Business Lines to support the best solutions for assigned segments • Support internal user guide creation and updates – research, engage Business Lines, and product for functional documentation and understanding • Assist in training delivery and content curriculum Essential Functions: Implementing Go-To-Market Readiness • Develop a change management strategy to assist in the facilitation of product market releases impacting internal users and Corporate clients • Responsible for developing, curating, and performing content audit checks to verify accuracy, required version updates, and content quality • Maintain in partnership with the Bank brand standards, with style guides, templates, branding and messaging of product materials • Manage status reporting on assigned business initiatives and related communications to Leadership and other key stakeholders • Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution for performance measurement and optimization • Lead in the ongoing evolution and transformation of the Corporate Digital Go-to-Market SharePoint site • Consistently deliver to increase internal user and client adoption and satisfaction • Identifies and develops user documentation, leader guides, train-the-trainer, and DIY materials Essential Functions: Collaboration • Assist in delivering business deliverables and engage in coordination of cross-functional teams, including subject matter experts from various departments across the organization (e.g., Product Management, IT, Operations, Compliance, Internal Audit, Servicing, Legal, Marketing, Sales, Training & Communication, Accounting, Finance, et.al.) • Act as an advocate for all business stakeholders within the lifecycle of a project, ensuring that their needs are understood and addressed in advance of launches • Collaborate with operational teams and client support as needed to resolve issues in a timely and effective manner • Engages with enabling functions both within Corporate Digital as well as with other partner teams across the organization to position and promote supported and planned products to achieve business goals (e.g., marketing, sales, training, operations, etc.) Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Event Setup Crew Member

Hello, Hope you are doing great We currently have an exciting job opening for the Event Setup Crew Member role with our respected client, the State of Indiana If you are interested, please reply to this email with your updated resume at [email protected] Role: Event Setup Crew Member Location: 402 W WASHINGTON ST,ROOM140 INDIANAPOLIS, IN Interview Process : Phone and in-person Work Arrangement - Onsite Duration: Long Term Short Description The equipment crew member is responsible for performing tasks as scheduled or directed to assure that the 33 conference rooms and the Statehouse have the required furniture and equipment arranged and set up as requested. Detailed Job Description Practical knowledge of all audios, video and sound equipment, along with commercial grade cleaning equipment used for Statehouse & Conference Center events and upkeep. Ability to complete manual tasks which involve constant standing, walking, lifting, bending, twisting, and stooping. Must be able to follow specific instructions, orally and in writing, and work independently with minimal supervision. Must possess outstanding customer service skills as the incumbent may receive requests from visitors of the conference center and statehouse. Knowledge of the equipment and furniture used in the conference center and Statehouse for the purpose of setting up, breaking down and changing over for events. The ability to understand and interpret the reservation forms used for the Conference Center and the Statehouse events and the language used when describing how a room/area is to be set up for an event/meeting. Must be able to trouble shoot equipment failures at a moment’s notice. Assist Supervisor in maintaining inventory of supplies, performing a physical count and tracking of items on a daily basis. Understanding of sound equipment, mixers, microphone, speakers and cabling, with the proficiency to set up monitors and tie into sound systems. Effectively communicate and collaborate with co-workers, other state agencies, and the public as required for set up and equipment needs. Must be able to work weekends, with minimal notice, schedule is event based. Sole point of contact during weekend events. Required Skills HIGH SCHOOL DIPLOMA OR EQUIVALENT. TRANSPORTING AND MOVING OF FURNITURE AND EQUIPMENT IN CONFERENCE ROOMS. EFFECTIVE PLANNING, ORGANIZING, AND PRIORITIZING OF WORK IF NECESSARY. EXCELLENT ORAL COMMUNICATION SKILLS. KNOWLEDGE OF SOUND, AUDIO, AND VISUAL EQUIPMENT

Health Educator I

Job Title: Health Educator I Location: Remote (IL and TX) Duration: 4 months contract (possibility of extension) Shift Timing: Monday - Friday 8 am – 5 pm, weekdays, (1 hr lunch) Pay Range: $15.82/Hour on W2 Job summary: · Making outbound calls to schedule members for annual well visits. · Develop, implement and evaluate health education programs for members within the network and within the community. · Provide oversight and assistance to providers in meeting health education contract requirements. · Additionally functions in a lead role over health educators and make administrative decisions as delegated. Job Description: · Act as a resource to the health educators in the resolution of issues that may arise during the implementation of any intervention protocol. · Make administrative decisions in the absence of the director or manager. · Design, implement, and evaluate health education interventions to meet the needs of the targeted population based on priorities established by the department and current contracts. · Conduct population specific, geographic specific and member specific needs assessments as required and as requested by contract. · Act as a lead in the development of internal resources in collaboration with the Resource Specialist as identified within the annual work plan. · Identify and evaluate health education services within the community. Use this information to extend resources to members by assisting with the development of referral agreements. Function as a liaison to internal departments, community-based organizations, social service agencies, and public health departments as assigned to ensure that Client resource information is current and available. · Provide input on the design and functionality of all utilized databases. Attend work group meetings for maintenance and coordination issues. · Coordinate the health education services assessment of IPAs and medical groups as required and collaborate with QI on oversight. · Perform other duties as assigned including the submission of all required monthly reports .

Controls Software Engineer

Major Duties: Report to the Electrical Engineering Manager for project assignments and report on daily activity progress and responsibilities. Responsible for software design including PLC, HMI, Drives, Device Interfacing, etc. for automation systems. Aid the sales and applications departments in evaluating future projects and customer request(s) for quotes. Typically providing controls architecture, cost, and labor estimates. Work with various teams including controls and mechanical engineering, build team, etc. to test, commission, and debug equipment. Coordinate and perform the installation, startup, validation, and commissioning of systems at customer facilities. Coordinate with the Engineering Department on a timely basis to ensure that all PLC Programs, HMI functionality, manuals, sequence of operation, etc. are kept current and correct. Provide improvement suggestions regarding departmental standards, processes, product or process improvement suggestions and customer feedback to the management team. Attend project kick off meetings including internal and external kick offs, lessons learned meetings, project status meetings, etc. Develop and review PLC programming templates including Function Blocks/Add-On Instructions, HMI templates, user manuals, controls architectures, and other pertinent information to determine the best solution and proper tools for system set up or problem resolution. Perform field checks to validate processes, download/compare program archives and other configuration files of packages received for either retool or replacement type projects with or without existing documentation. Design of PLC Software programs and develop HMI screens to customer specifications. Needs to be familiar with Allen Bradley, Siemens and other PLC, HMI, operating systems plus drive systems. Conduct the peripheral device setup (hardware configurations) and machine PLC programming for various systems. Set up and configure communication networks including but not limited to device net, Profibus, Profinet, Ethernet IP, Modbus TCP, IO Link, and remote I/O. Prepare service/warranty and other reports for customers and internal distribution in a timely manner. May be requested to perform onsite or in-house training for customers or new employees. Training onsite may be formal training in a classroom setting. Required Skills: B.S. Degree in Electrical Engineering or equivalent work experience. 3-5 years’ experience in controls systems engineering preferred. Strong experience with Rockwell Automation and/or Siemens Automation equipment. Consideration will be given to those with Modicon/ Telemecanique, Mitsubishi, Fanuc, Omron, or other not listed. Preference will be given to those with Robot Programming experience including but not limited to ABB, Kuka, Fanuc, Yaskawa/Motoman, Nachi, etc. Experience with AutoCAD, AutoCAD Electrical, or EPlan P8 or higher preferred. Proficient with Microsoft Office Suite. Experience with Industry 4.0, SCADA (supervisory control and data acquisition) or IIoT (Industrial internet of things), MES, FIS, Andon systems or any other plant level infrastructure preferred. Excellent verbal and written communications skills. Excellent interpersonal, organizational, and time management skills. Excellent customer focus and strong attention to detail. Strong analytical, problem solving, and troubleshooting skills. Must be self-directed and exhibit the ability to work independently. Must also be able to take direction and be able to work as part of a team. Requirements: Must be a legal US citizen or resident or eligible to work in the US. Possess a current driver’s license and passport. Must be able to pass drug screen and criminal background check. Must project a professional appearance and attitude. Must have good customer relation skills. Follow safety practices as defined by GRG America and customers’ site safety requirements. May be required to lift and/or move up to 50 pounds. Previous automation installation experience with powertrain assembly is strongly desired, but other automotive automation/assembly installation experience will be considered. Must be willing to travel 30-40% locally, domestically, and internationally, including on short notice, holidays, and weekends.