Principal AI-Native Software Engineer – Fullstack Python (Dallas)

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. We are seeking an AI-Native Software Engineer (Principal Software Engineer) who combines software engineering expertise, AI agent development, and strong business partnership skills. This is not a traditional developer role—you will work directly with business stakeholders to rapidly transform ideas into production-ready solutions using AI-augmented development practices. The ideal candidate has deeply integrated AI tools into their daily engineering workflow and can demonstrate how AI has fundamentally improved the speed, quality, and impact of their work. What You’ll Do Partner directly with business leaders and stakeholders to define requirements and deliver solutions in real time. Design, build, and deploy AI-powered applications leveraging LLMs , agentic workflows , and RAG architectures . Develop and orchestrate intelligent agents using frameworks such as LangGraph and MCP . Build scalable backend services and APIs using Python frameworks such as FastAPI , Flask , or Django . Design prompt and context engineering strategies, including retrieval, memory management, personalization, and vector search. Integrate AI systems with enterprise applications, data sources, vector databases, and third-party services. Implement testing, monitoring, security, and CI/CD practices to ensure reliable, scalable solutions. Continuously evaluate and adopt emerging AI tools to accelerate development and improve engineering outcomes. What You’ll Need Bachelor's degree in Computer Science, Engineering, or a related technical field. 8 years of software engineering experience. Proven experience building AI-enabled applications and agent-based systems in production. Strong expertise in Python development , API design, and backend architecture. Hands-on experience with LLMs , prompt engineering , context engineering , and RAG . Experience with LangGraph , MCP , or similar agent orchestration frameworks. Experience with SQL/NoSQL databases , cloud platforms ( AWS , Azure , GCP ), containers ( Docker ), and CI/CD pipelines. Ability to translate complex business challenges into technical solutions and communicate effectively with both technical and non-technical audiences. What You’ll Bring An AI-first mindset with deep adoption of AI-assisted development tools such as GitHub Copilot , Cursor , Claude , or similar platforms. Demonstrated success partnering directly with business leaders to shape and deliver outcomes. Experience deploying and scaling AI solutions, including multi-agent systems and advanced retrieval architectures. Strong analytical, problem-solving, and systems-thinking skills. Preferred experience in: Vector databases and semantic search Knowledge retrieval and NLP systems LLM evaluation, tuning, or serving Distributed systems and scalable AI architectures Front-end technologies (Angular or similar) Open-source AI or agent development contributions Our Principal Software Engineering jobs earn between $174,100.00 - $279,800.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours 40 Time Type Regular Location Palo Alto, California, USA:TX:Dallas / One AT&T Plaza (208 S Akard - Whitacre Tower) - Adm:208 S Akard St Salary Range $174,100.00 - $279,800.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. J-18808-Ljbffr

Payments- Gaming Market & Product Governance- Product Manager- Vice President (Jersey City)

JOB DESCRIPTION Leverage your analytic skillset to unlock the future of product innovation and help shape how clients experience our offerings with the right pricing and positioning. As a Market and Product Expansion Manager Vice President in the Gaming Product Group, you contribute significantly to your team's success and lead the administration of the compliance requirements for Payments products in the sector. You work across the organization, build critical relationships, manage ongoing supporting frameworks. You will lead disciplined delivery across a portfolio of product initiatives, establishing or optimizing scalable governance routines, ensuring clear risk and control alignment, and enabling strong cross-functional decision-making across Product, Technology, Operations, Compliance, Legal, Risk, and Sales/Client teams. Job responsibilities Performs market research to understand the local needs and requirements for product improvements Develops and maintains a deep understanding of our products and services to effectively tailor collateral to specific markets Communicates regulatory guidelines to Product Managers to ensure our products meet risk and compliance requirements and are delivered on time Advises on the available standards, methods, tools, and applications relevant to the regulatory environment to ensure our products meet all necessary risk and compliance checks Build and maintain the product group governance operating model (cadence, forums, charters, RACI, artifacts, approval gates). Applies the defined regulatory testing procedures and uses discretion to identify and respond to complex cases when it is unclear whether a product meets market requirements. Builds and maintain working relationships with stakeholders across distinct functions including Legal, Risk, Compliance Operations, and Technology. Define and manage process for maintaining product documentation across multiple delivery channels and for audits/exams, operational risk assessments, change management, and policy/procedure adherence. Manages industry-wide governance framework and identifies inefficiencies for process optimization Required qualifications, capabilities, and skills 5 years of experience or equivalent expertise in Product, Technology, or Project Management Strong understanding of risk management and controls, regional and local nuances, and governance requirements Proven ability to comprehend and interpret market regulatory requirements to confirm and secure required market approvals and operational requirements Experience with payments and/or treasury concepts Proficiency in Microsoft Word, Excel, and PowerPoint Preferred qualifications, capabilities, and skills Demonstrated success leading complex, cross-functional programs with multiple dependencies and senior stakeholders. Exceptional written and verbal communication; ability to synthesize ambiguity into clear plans, trade-offs, and decisions. Experience in developing and executing regulatory testing procedures Strong attention to detail and execution of procedural requirements. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQsfor more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. J-18808-Ljbffr

Assistant General Counsel - Contracts - Tribal Legal (El Cajon)

Sycuan is seeking an experienced and business-minded attorney to serve as Assistant General Counsel- Contracts. This role offers a unique opportunity to work at the intersection of Tribal government and diverse business enterprises, serving as a trusted legal advisor on a wide range of commercial and governmental matters. Compensation: Depending on Experience; salary, plus annual bonus Location: El Cajon, CA -100% onsite Job Purpose: Under the direct supervision of the General Counsel, the Assistant General Counsel (Contracts) will serve as a primary legal resource for Sycuan’s contracting activities and manage agreements throughout their lifecycle, from intake and negotiation through approval, execution, renewal, and post-execution administration. The attorney will work directly with internal stakeholders to understand operational needs, provide practical legal guidance, and develop scalable contracting processes and tools. The position will also play a central role in the continued implementation, administration, and optimization of Sycuan’s contract lifecycle management platform. Although primarily focused on contracts, the attorney will also advise on governmental, commercial, and enterprise legal matters as assigned by the General Counsel. Job Duties and Responsibilities: Serves as a primary legal contact for Sycuan departments and enterprises regarding contract requests, negotiations, interpretation, performance, renewals, and disputes. Drafts, reviews, and negotiates a broad range of agreements, including construction and development agreements, technology and SaaS agreements, professional services agreements, procurement and vendor agreements, healthcare agreements, gaming and hospitality agreements, real estate documents and leases, energy and utility agreements, governmental and intergovernmental agreements, grants, licenses, sponsorship agreements, confidentiality agreements, data processing agreements, and related commercial and governmental documents. Meets directly with business stakeholders to understand the operational purpose, material business terms, and desired outcomes of proposed transactions and translates those objectives into clear, enforceable agreements that protect Sycuan’s interests. Identifies, evaluates, and addresses legal and business risks involving sovereign immunity, jurisdiction, dispute resolution, governing law, indemnification, insurance, limitations of liability, warranties, intellectual property, confidentiality, cybersecurity, privacy, payment obligations, termination rights, regulatory compliance, and other legal and commercial risks. Preserves and protects Sycuan’s sovereignty, sovereign immunity, governmental authority, and jurisdiction. Manages and prioritizes a high-volume contract workload while providing timely, practical, risk-based, and solutions-oriented advice to internal clients. Coordinates contract review and approval with internal stakeholders across Sycuan’s governmental departments and business enterprises. Leads or supports the continued implementation, configuration, and administration of Ironclad, including intake forms, workflow routing, user permissions, contract templates, clause libraries, automated documents, metadata, reports, and dashboards. Develops and maintains standard contract templates, negotiation playbooks, clause guidance, and approval protocols. Identifies opportunities to automate routine work, standardize contracting practices, reduce contract turnaround times, and improve visibility into the status of contract requests. Assists with contract data migration, repository organization, execution processes, renewal tracking, and post-execution obligation management. Provides training and guidance to Sycuan employees regarding contract intake, negotiation, approval, signature authority, use of Ironclad, and contract management best practices. Provides legal advice and support on other governmental, commercial, and enterprise matters as assigned by the General Counsel. Performs other related duties consistent with the responsibilities of the position. Job Specifications: Education and Experience: Essential: Juris Doctor (JD) degree from an ABA-accredited law school. Active member of the California State Bar, in good standing, and licensed to practice law in California. At least three years of relevant experience as a practicing attorney, including substantial experience drafting, reviewing, and negotiating contracts. Demonstrated ability to independently manage agreements from initial intake through negotiation, approval, and execution. Experience communicating directly with business leaders, department personnel, and other non-legal stakeholders. Strong organizational and project management skills, including the ability to manage numerous matters, competing priorities, and time-sensitive deadlines. Ability and willingness to work fully onsite at Sycuan’s offices in El Cajon, California. Desirable: Five or more years of transactional, commercial, or in-house legal experience. Prior experience serving as in-house counsel or working closely with governmental departments and business enterprises. Experience with Ironclad or another contract lifecycle management platform. Experience implementing or improving contract management workflows, templates, playbooks, approval processes, reporting, or legal technology. Experience with construction, technology, SaaS, cybersecurity, privacy, procurement, hospitality, gaming, healthcare, real estate, energy, or governmental agreements. Experience advising a Tribal government, Tribal enterprise, or organization doing business in Indian Country. Knowledge of federal Indian law, Tribal law, Tribal sovereignty, sovereign immunity, and jurisdictional issues. Experience developing and presenting contract or legal process training to internal clients. Experience with legal operations, process improvement, change management, or project management. Skills and Knowledge: Essential: Strong understanding of common contractual risk provisions, including indemnification, insurance, limitation of liability, warranties, confidentiality, intellectual property, data security, privacy, payment, termination, and related legal and commercial risk allocation provisions. Excellent legal drafting, analytical, negotiation, and problem-solving skills. A practical, business-oriented approach to legal problem-solving and the ability to protect Sycuan’s interests without unnecessarily delaying legitimate business objectives. Ability to explain complex legal issues clearly and provide practical, actionable advice to non-lawyers. Strong interpersonal skills and the ability to establish credibility with executives, department leaders, employees, vendors, contractors, and opposing counsel. Ability to take ownership of matters and move them efficiently from intake through completion. Careful attention to detail while maintaining awareness of broader business, governmental, and operational objectives. Demonstrated judgment, discretion, professionalism, and commitment to protecting confidential and privileged information. Cultural awareness, humility, and respect when working with Tribal leadership, Tribal members, employees, and community members. A commitment to Sycuan’s sovereignty, self-governance, and long-term institutional interests. Supervisory/Managerial Accountability: Direct: None Indirect: None J-18808-Ljbffr

Assistant General Counsel, Digital Assets & DeFi (New York)

About the Role: Grade Level (for internal use): 13 About the Role: S&P Dow Jones Indices is the largest global resource for essential index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based on our indices than products based on indices from any other provider in the world. Since Charles Dow invented the first index in 1884, S&P DJI has been innovating and developing indices across the spectrum of asset classes helping to define the way investors measure and trade the markets. The Team: Join a Best-In-Class Global Legal, Compliance, Risk & Government Affairs Team committed to delivering timely, practical and actionable advice to advance our business and safeguard our reputation, people and assets. Thie position reports to the Associate General Counsel and Managing Director for the Americas. The team provides legal support to the S&P Dow Jones Indices (S&P DJI) business, including: legal advice and support to internal clients; drafting, reviewing and negotiating contracts and other legal documents related to licensing indices for use with investment products (including, without limitation, digital assets), DeFi technology projects, blockchain technology, data licensing, joint marketing and co-development collaborations, consulting agreements; review of marketing material; legal research; management and coordination of external legal resources; and training to employees on legal issues and contracting procedures. Impact: Serve as a trusted legal advisor to product, innovation, and commercial teams on emerging DeFi, tokenization, and blockchain initiatives. Help shape legal frameworks for index construction and licensing in decentralized and tokenized markets. Evaluate novel business models, protocols, and partnerships involving digital assets, oracle networks, and blockchain infrastructure. Anticipate regulatory and legal developments affecting DeFi and translate them into actionable business guidance. Responsibilities: Play a leading role in shaping S&P Dow Jones Indices’ engagement with decentralized finance, digital assets, and blockchain-based market infrastructure. This position sits at the intersection of traditional financial markets and emerging decentralized ecosystems, advising on innovative index solutions, data products, and technology collaborations that influence how global markets evolve. Be responsible for structuring, drafting, negotiating and advising on complex commercial agreements across DeFi, digital assets, licensing indices for use with financial products (including digital assets), index data subscription and distribution, inbound data and the deployment of blockchain technology. Collaborate closely with legal, product, technology, and commercial leaders to provide practical, forward-looking, strategic and legal advice on matters pertaining to emerging products and business initiatives. Support compliance with review and implementation of applicable policies and procedures (e.g., confidentiality, insider trading, and compliance). Assist the business in responding to requests for proposal, customer due diligence/risk questionnaires. Special projects as assigned by manager. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $149,031 to $260,291.25 USD. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. What We’re Looking For: Basic Required Qualifications: J.D. or LLM and admitted to practice law in any of the states listed within the location. 6 years’ legal J-18808-Ljbffr

Director, Cybersecurity Operations (Irving)

Overview: The Director, Cybersecurity Operations is responsible for leading and evolving the company's cybersecurity operations capabilities to proactively protect enterprise assets, information, and business operations. This role provides strategic and operational leadership across security monitoring and incident response, exposure management, business continuity and disaster recovery, security awareness, and managed security service providers, ensuring cyber risks are effectively identified, managed, and remediated. The Director partners closely with executive leadership, IT, business stakeholders, and external partners to enhance cyber resilience, drive continuous improvement, and deliver a high-performing security operations program aligned with business objectives and risk tolerance. This role will be based out of Irving, Texas. Responsibilities: Operational Governance & Managed Services Oversight Govern the performance, delivery, and continuous improvement of managed security service providers (e.g., MDR, SOC, vulnerability management). Define and enforce service-level agreements (SLAs), key performance indicators (KPIs), and outcome-driven metrics aligned to business risk. Ensure appropriate escalation, incident handling, and reporting processes are in place and operating effectively. Threat Detection & Response (SOC / CIRT) Oversee enterprise threat detection, monitoring, and incident response capabilities, including SIEM, EDR, and threat intelligence integration. Ensure readiness and effectiveness of incident response processes, including coordination with crisis management and external partners. Drive maturity in detection engineering, threat hunting, and response orchestration to reduce dwell time and improve response outcomes. Provide executive-level reporting on threat landscape, incident trends, and response effectiveness. Business Continuity & Disaster Recovery (BC/DR) Govern cybersecurity alignment with enterprise business continuity and disaster recovery planning. Ensure cyber incident scenarios are integrated into BC/DR plans and regularly tested through exercises. Coordinate with IT and business stakeholders to validate recovery capabilities and resilience objectives. Exposure Management (Vulnerability Management & Application Security) Lead the enterprise exposure management program, including vulnerability identification, prioritization, and remediation governance. Oversee application security practices, including secure SDLC integration and application risk assessments. Partner with infrastructure and application owners to ensure timely remediation of identified risks. Drive adoption of continuous threat exposure management (CTEM) principles Security Awareness & Human Risk Management Oversee the design and execution of the enterprise security awareness program, including phishing simulations and targeted training. Measure and report on human risk reduction metrics and program effectiveness. Foster a security-aware culture across the organization. Strategy & Continuous Improvement Partner with cybersecurity leadership to define and execute the strategic roadmap for cybersecurity operations capabilities. Identify opportunities to enhance automation, AI-driven detection/response, and operational efficiency. Drive continuous improvement initiatives across people, process, and technology dimensions. Stakeholder Engagement & Leadership Act as a key liaison between cybersecurity, IT, business units, and external partners. Provide regular briefings to executive leadership on operational risk, program maturity, and performance. Build and lead a high-performing team, including internal staff and service providers. Qualifications: Experience 10 years of experience in cybersecurity, with a significant focus on security operations and incident response. Proven leadership experience managing global cybersecurity operations teams and/or managed security service providers. Demonstrated experience across multiple domains, including SOC, incident response, vulnerability management, and security awareness. Experience developing and executing cybersecurity operational strategies aligned to enterprise risk and compliance requirements. Education & Certifications Bachelor’s degree in Cybersecurity, Information Technology, or related field (Master’s preferred). Industry certifications such as CISSP, CISM, GIAC, or equivalent preferred. Technical Expertise Strong understanding of threat detection technologies (SIEM, EDR/XDR, SOAR) and incident response methodologies. Expertise in vulnerability management, application security, and exposure management practices. Familiarity with business continuity and disaster recovery frameworks and integration with cybersecurity. Working knowledge of threat intelligence, attack frameworks (e.g., MITRE ATT&CK), and adversary tactics. Governance & Compliance Experience aligning cybersecurity operations with frameworks such as NIST CSF, ISO 27001, NIS2, or similar. Strong understanding of operational metrics, SLAs, KPIs, and audit/regulatory expectations. Leadership & Soft Skills Strong executive communication and stakeholder management skills. Ability to translate technical risk into business impact and actionable insights. Experience leading cross-functional teams and influencing without direct authority. Proven ability to drive change, operational maturity, and continuous improvement. Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com. J-18808-Ljbffr

Managing Director, Investor Relations (Westlake)

Your Opportunity Managing Director, Investor Relations Role Summary: The Managing Director, Investor Relations serves as a senior enterprise leader and key deputy to the Head of Investor Relations, responsible for advancing Schwab’s investor relations strategy and strengthening the firm’s credibility with the investment community. This leader partners closely with senior executives and cross-functional partners to shape clear, consistent, and compelling external narratives regarding Schwab’s performance, strategy, capital position, and market differentiation. The role requires exceptional financial acumen, executive presence, sound judgment, and the ability to translate complex business, financial, regulatory, and market dynamics into credible messaging for investors, analysts, senior leadership, and the Board. This role can be temporarily based at our offices in New York City and will require relocation to our corporate headquarters in the Dallas/Fort Worth area within a reasonable time frame. Key Outcomes: Lead execution of Schwab’s investor relations strategy, ensuring external communications are clear, credible, and aligned to enterprise priorities. Advise the Head of Investor Relations, CFO, CEO, Executive Council, and senior Finance leaders on investor sentiment, valuation, shareholder engagement, disclosure strategy, and market positioning. Shape messaging for earnings, business updates, capital management initiatives, strategic transactions, market developments, and other material communications. Represent Schwab with institutional investors, buy-side and sell-side analysts, rating agencies, and other external stakeholders. Partner across Finance, Treasury, Corporate Strategy, Corporate Communications, Legal, Risk, and business leadership teams to ensure message discipline and readiness for external engagement. Lead market intelligence, ownership analysis, valuation benchmarking, peer tracking, and investor sentiment reporting to inform executive and Board-level discussions. Oversee earnings call materials, investor presentations, disclosure support, business updates, and strategic communication deliverables. Build and develop a high-performing Investor Relations team with strong analytical capability, execution discipline, and leadership depth. What you have Required Skills: Deep understanding of investor relations, public-company communications, corporate finance, capital markets, financial services, securities disclosure, and the expectations of institutional investors and sell-side analysts. Exceptional executive communication skills, including the ability to distill complex financial, strategic, regulatory, and market topics into clear, compelling messages for senior leaders, investors, analysts, and the Board. Strong analytical capability with demonstrated experience developing unstructured analyses, pressure-testing assumptions, interpreting financial performance, assessing valuation drivers, and translating market feedback into actionable insight. Advanced stakeholder management skills with the judgment, poise, and credibility to advise C-suite executives, influence cross-functional leaders, and engage sophisticated external audiences. Strong command of financial modeling, reporting tools, databases, investor targeting, ownership analysis, peer benchmarking, and market intelligence practices that support earnings preparation and investor engagement. Proven people leadership capability, including the ability to develop talent, set clear expectations, strengthen team operating discipline, and foster a culture of accountability, collaboration, and continuous improvement. Key Experiences: 15 years of progressive experience in investor relations, corporate finance, equity research, capital markets, financial communications, or related senior finance roles within a complex publicly traded company. Senior-level experience in financial services strongly preferred, with exposure to brokerage, banking, wealth management, asset management, or other regulated financial institutions. Demonstrated experience preparing earnings materials, investor presentations, business updates, external messaging, management Q&A, disclosure support, and Board- or executive-level briefing materials. Proven ability to build and maintain relationships with institutional investors, buy-side analysts, sell-side analysts, and other members of the investment community. Experience advising senior executives on investor sentiment, valuation trends, competitive positioning, shareholder composition, capital markets developments, and external perception risk. Track record of leading teams or complex cross-functional workstreams in a high-expectation, fast-moving environment with significant visibility to executive leadership. Bachelor’s degree in Finance, Economics, Accounting, Business, or a related field required; MBA, CFA, CPA, or related advanced credential preferred. J-18808-Ljbffr

Director, GTM Systems Architecture (San Mateo)

Freshworks is looking for a strategic, systems-minded leader to architect the future of our global Go-to-Market operating model. As Director, GTM Systems Architecture, you'll sit at the intersection of business strategy, process design, data, and technology. Your role is not simply to optimize our systems—but to define how our commercial organization should operate and design the technology architecture that enables it. You'll partner closely with leaders across Sales, Marketing, Customer Success, Finance, Product, IT, and Engineering to translate business strategy into scalable operating models, connected workflows, and modern technology capabilities. Working across Salesforce and the broader GTM technology ecosystem, you'll ensure our platforms, data, integrations, and AI-enabled workflows evolve together to create a simpler, smarter, and more scalable commercial engine. This role defines the architectural direction for our GTM ecosystem while partnering closely with CRM Operations, IT, GTM Tech Operations, and AI Operations to bring that vision to life. Success requires systems thinking, strong business acumen, technical depth, and the ability to influence across functions without direct ownership of implementation teams. What You'll Do Design the Future of our GTM Operating Model Translate business strategy into scalable business capabilities, processes, and technology architecture. Design future-state operating models that simplify how our commercial teams work while improving customer and employee experiences. Identify opportunities to eliminate complexity, standardize processes, and improve productivity across the customer lifecycle. Partner with executive stakeholders to shape how Freshworks evolves its GTM organization over time. Define our GTM Technology Architecture Own the long-term architectural vision and roadmap for the GTM technology ecosystem. Design how Salesforce and adjacent platforms work together as a connected commercial platform. Define scalable approaches for data, integrations, automation, and platform interoperability. Evaluate new technologies and recommend investments that support business priorities and long-term scalability. Build an AI-Ready Commercial Platform Design technology capabilities that enable intelligent automation, AI-powered workflows, and future AI innovations across the GTM organization. Partner with AI Operations to ensure AI initiatives are supported by scalable systems, trusted data, and connected workflows. Ensure platform and process decisions position Freshworks to rapidly adopt emerging AI capabilities. Drive Architecture Governance Establish architecture principles, design standards, and governance practices across the GTM technology landscape. Reduce technical debt through platform rationalization, simplification, and standardization. Balance business agility with long-term maintainability when making architectural decisions. Serve as a trusted advisor on commercial technology strategy and investment decisions. Partner Across the Organization Partner with CRM Operations to translate architectural vision into scalable platform configurations and ongoing platform governance. Partner with IT to align enterprise standards, security, integrations, and implementation priorities. Collaborate with Revenue Operations, Enablement, Analytics, and Business Systems teams to ensure technology decisions support business outcomes. Build strong relationships across business and technical teams to drive alignment and influence without direct authority. 10 years of experience in Revenue Operations, Business Systems, Sales Operations, Enterprise Architecture, or related functions within a high-growth SaaS organization. Deep expertise with Salesforce and the broader GTM technology ecosystem, including how commercial platforms integrate to support end-to-end business processes. Demonstrated success designing scalable operating models that connect people, process, data, and technology. Strong understanding of modern GTM business processes across Sales, Marketing, Customer Success, and Partner organizations. Experience designing enterprise integrations, automation strategies, APIs, and data architectures. Proven ability to translate business strategy into technology roadmaps and architectural decisions. Exceptional systems thinking and problem-solving skills, with the ability to navigate ambiguity and connect complex initiatives across multiple functions. Strong executive communication skills with experience influencing senior business and technical leaders. Preferred Qualifications Salesforce Application Architect, System Architect, or Technical Architect certification. Experience with modern GTM platforms such as Marketo, LeanData, Gong, Clari, Workato, Snowflake, Segment, or similar enterprise technologies. Experience enabling AI-powered business capabilities through workflow automation, data architecture, or platform design. Experience leading enterprise-scale transformation initiatives across commercial organizations. Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters. The annual base salary range for this position is $196,350 - $242,550. This role is also eligible for a target bonus. Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level. Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us. J-18808-Ljbffr