Credit Manager
Job Description Job Description Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell, service and rent a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation. THIS POSITION IS LOCATED IN Pleasant Grove, CA. SUMMARY The Credit Manager is responsible for overseeing the company’s credit and collection function, managing customer credit risk, protecting accounts receivable, and supporting cash flow objectives. This position establishes and enforces credit policies, evaluates customer credit and financial reliability, sets credit limits, monitors delinquent accounts, and leads credit and collection staff in accordance with company policies, applicable laws, and sound business practices. ESSENTIAL DUTIES AND RESPONSIBILITIES · Develops, maintains, and enforces credit and collection policies, procedures, internal controls, and approval guidelines. · Evaluates customer creditworthiness through review of credit applications, financial information, credit reports, trade references, payment history, and other relevant data. · Approves, denies, establishes, and periodically reviews customer credit limits and payment terms consistent with company policy and delegated authority. · Monitors accounts receivable aging, credit exposure, delinquent accounts, and collection activity to reduce risk, improve cash flow, and minimize bad debt. · Directs collection efforts on past-due accounts, including payment plans, account holds, legal escalation, collection agency placement, and other recovery actions where appropriate. · Oversee filing and monitoring of preliminary notices, mechanics liens, judgments, collateral documentation, and related legal or collection documents. · Reviews high-risk, delinquent, and potentially uncollectible accounts and recommends reserves, write-offs, settlements, or other corrective action. · Prepares and presents regular reports to management regarding receivables, aging trends, credit exposure, collection performance, bad debt risk, and other key metrics. · Partners with management, sales, rental, parts, service, finance, legal counsel, customers, credit reporting agencies, collection agencies, and other third parties to resolve credit and collection matters. · Investigates and manages fraud concerns, disputed balances, NSF checks, and other credit-related issues requiring escalation or legal action. · Supports audits and internal reviews by maintaining accurate documentation of credit decisions, collection activity, liens, judgments, reserves, and write-offs. · Identifies process improvements, reporting enhancements, system needs, and staff training opportunities to improve credit administration and collection effectiveness. · Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises credit and collection employees. Carries out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, setting performance expectations, evaluating performance, coaching and developing employees, addressing complaints, and resolving problems. EDUCATION AND/OR EXPERIENCE Bachelor’s degree in accounting, finance, business administration, or a related field, or equivalent combination of education and experience. Three to five years of progressively responsible experience in credit, collections, accounts receivable, finance, or related business operations is preferred. Prior supervisory experience is preferred. KNOWLEDGE, SKILLS, AND ABILITIES · Strong knowledge of commercial credit, collections, accounts receivable, lien rights, payment terms, customer risk evaluation, and credit documentation. · Ability to analyze financial information, credit reports, payment history, aging reports, and collection trends. · Strong judgment, discretion, negotiation skills, and ability to balance customer relationships with credit risk and company asset protection. · Ability to communicate clearly and professionally with customers, employees, management, legal counsel, and outside agencies. · Proficiency in Microsoft Excel, Word, PowerPoint, and related business systems. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear, use hands and fingers, and operate standard office equipment. The employee may occasionally lift and/or move up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. COMPENSATION Wage Range $100,000 to $130,000 Annually Wage depends on knowledge, skills and ability to perform the responsibilities of the job. WHY WORK FOR HOLT? Excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), nine paid holidays, paid vacation, and paid sick time. Career advancement opportunities and ongoing professional development. Holt is an Equal Opportunity Employer M/F/V/DV. Holt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. For more information about our California Employee Privacy Policy, please click on link below. Privacy Policy ZIP \nCompany Description People come first at Holt of California. Whether you are a customer or employee, we strive to meet your needs to the best of our abilities. It takes a special combination of productivity and safety to provide our customers with superior customer service while ensuring our employees go home safe every day. The safety of our employees is one of the highest priorities we place on our company culture and comes through in our Vision Zero initiative. Vision Zero has the goal to have zero injuries and incidents without sacrificing quality and productivity. Holt of California understands that what happens at work can affect you at home and vice versa. We strive to provide our employees with a safe, enjoyable work environment that extends through to the benefits we offer to them and their families. It’s important to us that our employees know things are taken care of at home so they can focus on the job at hand when at work. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Company Description People come first at Holt of California. Whether you are a customer or employee, we strive to meet your needs to the best of our abilities. It takes a special combination of productivity and safety to provide our customers with superior customer service while ensuring our employees go home safe every day.\r\n\r\nThe safety of our employees is one of the highest priorities we place on our company culture and comes through in our Vision Zero initiative. Vision Zero has the goal to have zero injuries and incidents without sacrificing quality and productivity.\r\n\r\nHolt of California understands that what happens at work can affect you at home and vice versa. We strive to provide our employees with a safe, enjoyable work environment that extends through to the benefits we offer to them and their families. It’s important to us that our employees know things are taken care of at home so they can focus on the job at hand when at work.\r\n\r\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\r\n\r\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
