Program Budgeting Financial Reporting

Role: Senior Oracle PBCS Developer Locations: 14714 Carmenita Road, Norwalk, CA (Onsite) Duration: 12 Months contract Position Description A Senior Developer for Oracle Planning and Budgeting Cloud Services (OPBCD) is responsible for work that involves planning, design, development, configuration, and implementation of Oracle Planning and Budget Cloud Services (OPBCS) to meet the business requirements of customer organizations. The Senior Developer for OPBCS will perform requirements gathering, feasibility studies; consult with customers to identify, refine and specify functional requirements, and translate functional requirements to technical specifications; design and develop user interfaces, forms, dashboards, reports, member formulas, business rules, and automate Jobs, and Application Programming Interfaces (API) to support organization’s budgeting needs; load transactional data, metadata, and export data to external systems; ensure the integration of all system components; develop and document policies, procedures, best practices, and training material; conduct performance, reliability, integration, and regression testing of solutions, and provide post implementation support. The Senior Developer for OPBCS will possess knowledge and experience in software development life cycle; system analysis and analytical principles; basic IT architecture and technical documentation methods; systems design tools, methods and techniques, including automated systems analysis and design tools to develop requirements and specifications for systems that meet business requirements; extensive knowledge of financial systems; knowledge of implementation and support of Oracle PBCS and other financial systems; design and development of forms, member formulas, business rules, reports, dash boards, integrations, diagnosis and issue resolution of PBCS; knowledge and experience with data loading, integrations using REST APIs; analytical skills to troubleshoot data discrepancies and identify data load issues; knowledge to create test plans to ensure data accuracy; establish and maintain cooperative working relationships with those contacted in the course of the work; and speak and write effectively and prepare effective reports. Additionally, The Senior Developer for OPBCS shall possess knowledge and experience working with data management processes using EPM Automate to build, maintain, and execute metadata and data loads, as well as designing, developing, and maintaining integrations between Oracle EPM Planning (PBCS) and Oracle Fusion applications leveraging the Oracle Integration Cloud (OIC) platform to support seamless and reliable enterprise data flows Requirements: This classification requires at least a minimum of seven (7) years of experience implementing and supporting Oracle Planning and Budget Cloud Services projects. At least three (3) years of that experience must have been in a lead capacity. Seven (7) years of experience within the last ten (10) years implementing and supporting Oracle Planning and Budget Cloud Services projects. Three (3) years of experience within the last five (5) years integrating using Oracle Integration Cloud platform. Two (2) years of experience within the last five (5) years working with Oracle Fusion HCM. Two (2) years of experience within the last five (5) years creating System Level Documentation, including development, maintenance, flow charts and detailed logic specifications using Microsoft Office Products. This classification requires the possession of a bachelor’s degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Degrees: Bachelor of Science Degree from an accredited four-year college/university in one of the following majors: Computer Science, Information Technology, Information Systems, Computer Engineering, Software Engineering, Systems Engineering, Applied Computer Sciences, Informatics, or Finance. Diplomas must be provided upon request. Certificates: Oracle Planning Implementation and Administration Certificates. Oracle Integration Cloud Certificates. Any Oracle Fusion Certificates. Any Oracle HCM (Human Capital Management) Certificates. Additional Requirements: Resumes submitted must contain clear evidence that all qualifications are met, “From” and “To” dates specified for each project included in the work history, and contact information of persons who can substantiate experience and job performance. References will be verified. The work schedule will be set up within the first week of starting, which will coincide with the work hours of the section. This is an ONSITE position, and remote options will be at the discretion of the department. After-hours/holidays support may be required as deemed by the PM, with advanced notice. DPSS retains the right to change work schedules with 24-hour notice. DPSS does not compensate for mobile phone use or travel expenses. Live Scan (fingerprinting) is required and will be performed by DPSS HR. The work Location is 14714 Carmenita Road, Norwalk, CA.

Flex Truck Driver - Class A - Penske Logistics

Immediate Opportunities: Full-time Class A CDL Truck Drivers • Average $120000 annually • Additional scanning and safety incentives available, up to $6,200. • Driver referral bonus program up to $5000 per referral • Travel Required, up to 100% What you will do: • This position requires the driver to travel regionally to work at various locations as needed • Perform multi-stop deliveries of parts and supplies to automotive dealerships • Unload trailer using manual pallet jacks, hand trucks, and rolling cages • Use scanner to scan products as they are unloaded and delivered Schedule: • Dispatch times will vary depending on work assignment • Drivers will travel to assigned location, and work from there for duration of work assignment You will drive: • Late model, Penske-maintained trucks • Best-in-class specs designed for comfort and safety • Equipped with inward and outward-facing in-cab cameras helping to ensure safety for all Comprehensive benefits package includes : • Paid vacation and holidays day 1 • Generous retirement benefits • Excellent health care coverage-medical, dental, and vision • Short and long-term disability; life and AD&D insurance • Company-provided uniforms and safety footwear • Employee discount benefit program • Driver referral bonus program up to $5000 per referral • Safety incentive program • Premier Driver Recognition Program Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more, visit https://penske.jobs/benefits/ . Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we’re proud to haul freight for some of the world’s leading brands. (Yes, we’re more than just the yellow trucks.) But it’s more than that. It’s about incredible customer service and building relationships with your accounts. When you drive for Penske, you’re representing Penske, but you’re also representing your clients. In fact, you’ll probably be driving their branded trucks and wearing their uniform. You’ll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city. Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday. Are you ready to take it to the next level? Come drive for Penske. Qualifications: • Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years • 3 years DMV/MVR record with two or fewer moving violations or accidents • In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency. • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. • This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to lift and/or move up to 50lbs/23kg and may occasionally lift and/or move up to 100lbs/45kg. • The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Driver Job Family: Drivers Address: 5161 Falconview Ave SE Primary Location: US-MI-Kentwood Employer: Penske Logistics LLC Req ID: 2601095

Field Representative

The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience. Informed retailers are succeeding, and RDSolutions is providing them with the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. RDSolutions’s track record spans nearly 40 years in providing retail data and intelligent solutions for virtually every major North American retailer. Description: Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable. We have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data. What will you be doing? On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information. There will be specific criteria that you will be asked to follow to capture information such as item prices, displayed promotions and potentially pictures of product merchandising and/or displays. Once you have successfully met the criteria of the project you simply transmit the file electronically to our corporate office for review and packaging to our clients. What does RDSolutions Offer You ? A comprehensive initial training program to ensure you fully understand the expectations of the position. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. As a part-time team member, you are offered identity theft protection and 401k with match. Optimized, flexible work schedules that enable a healthy work-life balance. Paid drive time and mileage reimbursement. Opportunities for employee learning and development. What Does RDSolutions Require? At least 18 years of age. High school diploma, or equivalent. Smartphone with ability to download company pricing app and collect work assignments. Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. Ability to stand throughout the work shift and lift up to 40 pounds intermittently. Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation. Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation

Field Representative

The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience. Informed retailers are succeeding, and RDSolutions is providing them with the consultation and critical data services to define, monitor and react to their ever-changing customer preferences and competitor advances. Every day retailers are making million-dollar decisions based on the insights we are providing. RDSolutions’s track record spans nearly 40 years in providing retail data and intelligent solutions for virtually every major North American retailer. Description: Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable. We have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data. What will you be doing? On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information. There will be specific criteria that you will be asked to follow to capture information such as item prices, displayed promotions and potentially pictures of product merchandising and/or displays. Once you have successfully met the criteria of the project you simply transmit the file electronically to our corporate office for review and packaging to our clients. What does RDSolutions Offer You ? A comprehensive initial training program to ensure you fully understand the expectations of the position. Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. As a part-time team member, you are offered identity theft protection and 401k with match. Optimized, flexible work schedules that enable a healthy work-life balance. Paid drive time and mileage reimbursement. Opportunities for employee learning and development. What Does RDSolutions Require? At least 18 years of age. High school diploma, or equivalent. Smartphone with ability to download company pricing app and collect work assignments. Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. Ability to stand throughout the work shift and lift up to 40 pounds intermittently. Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation. Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation

Sustaining Engineering Manager - Manufacturing - Rochester, NH

My client is seeking a technically capable and solutions-oriented Sustaining Engineering Manager to lead efforts focused on supporting and enhancing existing products and systems. This role is well suited for an experienced engineer with a background in complex thermal or mechanical systems and a strong ability to guide teams through technical challenges in a dynamic environment. Client Details This company is a well-established manufacturer that manufactures products for the HVAC and hydronics industry. They design and build high-efficiency heating solutions for commercial and residential applications across North America. Description In this role you will report directly to the Engineering Director and be responsible for: Leading and mentoring a sustaining engineering team of 2-3, in supporting and improving existing products and systems. Driving issue resolution efforts by guiding root cause analysis and implementing corrective and improvement actions. Collaborating cross-functionally with design, manufacturing, quality, and service teams to maintain product reliability and performance. Overseeing engineering change activities and associated documentation to support ongoing product lifecycle needs. Providing technical direction in troubleshooting and problem-solving across complex mechanical and thermal systems. Supporting cost, supplier, and component lifecycle initiatives to ensure long-term product sustainability. Ensuring ongoing alignment with applicable industry standards, safety requirements, and internal policies. Managing sustaining engineering activities while identifying and prioritizing continuous improvement opportunities. Profile A successful candidate will have: 5 years of experience in a technical engineering role providing sustaining or product support Proven track record leading teams of engineers to success Complex mechanical systems experience preferred Combustion or chiller system exposure a plus High-speed manufacturing environment exposure Electromechanical systems troubleshooting knowledge CAD tools and engineering documentation proficiency Strong analytical problem solving skills Job Offer The candidate will receive: Competitive compensation Health, dental, and vision 401K match 3 weeks PTO Modern work space Highly inclusive company culture Standing desks, game rooms, company events, etc. Gym membership MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Warehouse Associate

Shift: 1st shift(6am start-finish) Compensation: $800-$900 People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes? The Opportunity: Warehouse Associates perform a variety of warehouse responsibilities including but not limited to loading, unloading, selecting, freight hauling, auditing, repacking, sorting, palletizing, clean up, housekeeping and other duties as assigned by site leadership. Requirements: High-energy individual with a strong work ethic, the work is fast paced and very physical Lift and carry 25-75lbs, materials handled vary Prior warehouse and/or equipment experience is preferred but we are willing to train the right candidate Why you should work with us: Get paid weekly Benefits-after 60 days of employment Career growth-our company looks to promote from within first Join our travel team, see the country, learn how all our sites operate Paid Training, Safety Incentives Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs. CB Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment". As a "critical infrastructure industry" worker in the Transportation and Logistics industry, associates are considered exempt from local restrictions such as curfews, shelter-in-place orders, and other mobility restrictions when reporting to, returning from, or performing his or her work functions.

Experienced Registered Nurse, Infusion, Opportunities at Select Campuses

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Nurses are pivotal to providing the care that is needed and demanded in our communities. At St. Luke's, we are proud to be the forerunners of that higher quality standard. Our philosophy and professional practice model are our commitment to safe, compassionate and quality patient centered care. Nursing uniquely leaves a lasting impression on patients and families who rely on these skills. Here at St. Luke’s, PCRAFT values are the guiding core principles of our health care team and the qualities we strive for with every encounter. Pride, caring, respect, accountability, flexibility and teamwork are the qualities our team will deliver every time. As a patient or prospective employee, you can count on every member of the St. Luke’s team to display PCRAFT values in every situation. Our Infusion Centers are staffed with Registered Nurses (RNs) experienced in the handling and the administration of chemotherapy and the latest drugs used to treat cancer and other conditions. Medical treatment in our infusion centers include but are not limited to: Immunoglobulin Therapy; Therapeutic Phlebotomy; Hydration; Administration of Blood Products; Biological Therapies; Plasmapheresis. St. Luke’s patients have access to a team of experts who work together to provide the most appropriate treatment options. Be a part of the multi-disciplinary team where relationships are highly valued, and nurses build trusting bonds with their patients. HOSPITAL LOCATIONS - openings may vary by campus availability: Allentown Campus Anderson Campus, Easton Bethlehem Campus Grand View Campus, Sellersville Lehighton Campus Miners Campus, Coaldale Monroe Campus, Stroudsburg Sacred Heart Campus, Allentown Upper Bucks Campus, Quakertown Warren Campus, Phillipsburg NJ - to be considered for the Warren Campus, please apply here RN All Specialties, Warren Campus SHIFT DETAILS: Days with hours varying based on the needs of the department with floating to network infusion centers as needed. Apply now to talk to a recruiter about our current openings! Full time, 40 hours per week Part time, less than 40 hours per week Per Diem (if available), minimum of 2 shifts/month JOB DUTIES/RESPONSIBILITIES Performs in depth, systematic assessment of all assigned patients. Formulates collaborative and individualized plan of care and identifies expected patient outcomes, using the nursing process and prioritizes patient care consistently utilizing available resources cooperatively with ancillary, nursing and other patient-team personnel to maintain standards for professional nursing practice. Provide comprehensive clinical therapeutic infusion services to patients in a controlled medical setting. Demonstrates knowledge of administration and handling of antineoplastic medications and biological modifiers. Demonstrates knowledge of bladder chemotherapy and administration of agents intravesically as necessary. Functions as a professional role model and resource person providing guidance to co-workers. Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding attendance and dress code. TRAINING AND EXPERIENCE: One-year acute care nursing experience preferred. Oncology nursing experience preferred. Successful completion of BLS. Basic computer skills, preferred. Within 6 months or less of employment will take the Oncology Nursing Society Chemotherapy/ Biotherapy Course with successful completion of post-test. (Can not administer chemotherapy until this course is completed.) Nurses with less than 1 year of experience please see our internship page Nurse Internships EDUCATION: Registered Nurse with current license to practice in the State of Pennsylvania or New Jersey (Warren Campus). PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 2 hours per day; 1 hour at a time. Stand for up to 8 hours per day; 4 hours at a time. Walk 6 hours per day; 10 minutes at a time. Consistently lift, push, and carry objects up to 10 lbs. frequently lift, carry and push objects up to 75 lbs. Transport patients weighing up to 400 lbs. via wheelchair, bed and or stretcher with assistance when appropriate. Consistently pull up, bend, crouch, kneel, and climb. Frequently reach above shoulder level. Occasional crawling. Must be able to perceive attributes of an object through touch. Frequently finger and handle objects. Occasionally firmly grasp, twist, and turn objects with hands and fingers. Must be able to hear as it relates to normal conversation, high and low frequencies. Must be able to see as it relates to normal conversation, high and low frequencies. Must be able to see as it relates to general, near, far, color, and peripheral vision, depth, perception, and visual monotony (e.g. computer screen). Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

Virtual Patient Observation Attendant, Part Time Nights, Onsite

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Virtual Patient Observation Attendant observes patients via the use of technology under the close supervision and direction of the registered nurse. JOB DUTIES AND RESPONSIBILITIES: Reports on/off duty to the registered nurses assigned to care for patients. Receives specific observation guidelines from the registered nurse for each patient/shift/assignment Ensures a safe environment for the patients, under the direction of a registered nurse Remains in visual contact with patients AT ALL TIMES via designated IT technology platform as directed by the registered nurse Identifies self to patients and/or family members or significant others Provides virtual continual observation and monitoring of multiple patients at a time using SLUHN designated IT platform Reports behavior changes and patient requests to patient’s assigned nurses PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 8 hours per day. Stand for up to 8 hours per day. Occasionally lift, carry and push objects up to 10 pounds. Must be able to hear as it relates normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision. EDUCATION: High school graduate or equivalent required. TRAINING AND EXPERIENCE: Must complete mandatory education and competencies required for position. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.

Call Center Representative {165910}

Position Title: Call Center Representative Location: Riverside, RI Work Environment: Fully Onsite Schedule: Monday–Friday, Standard Business Hours Pay Rate: $18.00-$20.00/hour Job Overview The Call Center Representative is a key contributor within the Contact Center team, responsible for delivering consistently positive, high-quality customer experiences. This role requires advanced problem-solving skills, strong knowledge of internal processes, and sound judgment to resolve complex customer inquiries. The Senior Specialist works independently while collaborating with leadership as needed to ensure efficient resolution and customer satisfaction. Serving as an escalation point, this role supports customers through phone and online chat interactions and may specialize in a specific customer segment. The Representative provides expert, “right-fit” guidance across a full suite of products and services, ensuring customers feel supported throughout their experience. Key Responsibilities Deliver efficient, accurate, and professional customer support while working independently and collaboratively Serve as an escalation point for complex customer issues, providing resolution via phone and online chat Provide in-depth support for products, services, digital tools, and technical solutions Apply advanced communication skills to de-escalate challenging situations and resolve issues effectively Maintain ownership of customer concerns through resolution, escalating appropriately when necessary Accurately complete all required documentation and customer follow-up actions Identify trends and perform root cause analysis to support continuous improvement initiatives Communicate customer insights and feedback to management, acting as the “voice of the customer” Identify and communicate cross-sell opportunities that enhance customer satisfaction and strengthen relationships Serve as a knowledge resource and escalation support for colleagues across the Contact Center Participate in ongoing and advanced training to expand expertise and support professional development Qualifications & Skills Minimum 2 years of call center or contact center experience High School Diploma or GED required Advanced customer service experience with a strong understanding of contact center operations Strong knowledge of end-to-end processes and customer support workflows Excellent verbal and written communication skills Proven ability to analyze complex issues and exercise sound judgment Ability to work independently in a fast-paced, fully onsite environment Strong attention to detail and commitment to follow-through If you are interested, please send an up-to-date resume to [email protected] INDJP