Site Manager
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Site Manager Miami, FL - Onsite 4 Months (Temp to Perm) Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM Position Overview This position supports a Miami-based law firm and is responsible for overseeing daily onsite operations and facilities services. The role includes mail distribution, reception coverage, shipping and courier coordination, conference room setups, IT/AV assistance, hospitality support, and facilities-related tasks. The ideal candidate is customer-focused, highly organized, and able to manage multiple priorities while leading a medium to large onsite team. Key Responsibilities Manage daily operations for a medium to large site and team, ensuring SLA compliance across services including mail, copy, courier, print, hospitality, and imaging Oversee reception coverage, mail distribution, outgoing shipments, and courier runs (including post office deliveries) Coordinate conference room setups, including moving tables and furniture as needed Provide basic IT and AV assistance for meetings and presentations Lead staffing activities including recruiting, hiring, onboarding, training, performance management, retention, and succession planning Foster a high-performing, inclusive team environment aligned with service excellence standards Maintain strong client relationships through regular communication, feedback, surveys, and business reviews Identify process improvements, conduct root-cause analysis, and implement workflow enhancements Ensure audit, compliance, and operational standards are consistently met Prepare and present site reports, customer presentations, monthly operations reviews, and other required documentation Act as a consultant to the client to improve business processes and service delivery Support change management initiatives and collaborate with internal and external stakeholders Perform other duties as assigned Required Qualifications High School Diploma or GED required 5 years of experience in a related customer-facing or B2B/technical role 2 years of managerial or team leadership experience strongly preferred 5 years of customer service experience required Strong knowledge and understanding of technology and office systems Proficient in Office 365 Excellent written and verbal communication skills Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
