Food

Customer Service Representative ($20 PH starting)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact * Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools * Manage account activation, maintenance and billing concerns through thoughtful phone support * Recommend upgrades and solutions based on customer needs to enhance product value * Process orders and navigate account management systems for new sales and account updates * Facilitate escalations and determine if field visits are needed for complex issues * Contribute ideas to improve the customer experience and build long-term relationships * Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions * Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education * High school diploma or equivalent Experience * Customer service and sales or retention experience Skills * Ability to read, write, speak and understand English * Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair * Proficiency in billing systems * Strong verbal and written communication skills * Complex problem solving abilities * Quick thinking, goal orientation, ambition and determination * Strong follow-up, accuracy, multitasking and attention to detail * Positive phone demeanor and excellent customer service * Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience * 1 years working in cable operations or telecommunications call center LI-NS1 CBI112 2026-79931 CBI112 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Guilford College, NC

  • no content

Service Technician

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most! What our Field Technicians Enjoy Most About the Role * Staying active and working outdoors. No two days are the same in the field. * Enjoy solving problems and overcoming daily challenges. * Build meaningful relationships with colleagues and customers. * Earn $20/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions. * Field Technicians can also earn an industry recognized certification. Working Conditions Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more. Required Qualifications * Education: High School diploma, GED, or equivalent work experience * Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary. * Language: Fluent in English. * Technical skills: Proficiency in using computers and software applications. Competent in using hand tools. * Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability. * Valid Driver's license with safe driving record within company standards required. * Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather. LI-OM1 TCB165 2026-79604 TCB165 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Alden, NY

  • no content

Call Center Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST * Talking to many different types of people from across the country * Answering inbound phone calls from customers related to billing inquiries * Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards * Establishing and growing professional, positive relationships with Spectrum customers * Collaborating with management on customer issue escalations * Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education : High school diploma or equivalent * Schedule : Ability to work a variety of schedules including nights, weekends, and holidays * Language : Ability to read, write, speak and understand English Preferred Qualifications * Experience : 6 months of customer service experience; 6 months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service * Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient LI-LK1 CCS114 2026-80393 CCS114 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Brandywine, NY

  • no content

Call Center Representative ($20 PH starting)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST * Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service * Representing a Fortune 100 company and being the voice of Spectrum * Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more * Resolving mobile customer inquiries while creating best-in-class customer experiences * Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education : High school diploma or equivalent * Schedule : Ability to work a variety of schedules including nights, weekends, and holidays * Language : Ability to read, write, speak and understand English Preferred Qualifications * Experience : 6 months of customer service experience; 6 months of working with software applications; 6 months of high-volume phone experience in customer service or a call center; 6 months of working in cable operations, mobile, or telecommunications call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication, organization, time management, multi-tasking, customer service * Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient LI-TC2 COP143 2026-81659 COP143 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Oakview, MO

  • no content

Call Center Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. November 8th Start Date Second Shift Schedule Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST * Talking to many different types of people from across the country * Answering inbound phone calls from customers related to billing inquiries * Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards * Establishing and growing professional, positive relationships with Spectrum customers * Collaborating with management on customer issue escalations * Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education : High school diploma or equivalent * Schedule : Ability to work a variety of schedules including nights, weekends, and holidays * Language : Ability to read, write, speak and understand English Preferred Qualifications * Experience : 6 months of customer service experience; 6 months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service * Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient LI-AA1 CCS114 2026-81390 CCS114 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Sharonville, OH

  • no content

Field Technician

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most! What our Field Technicians Enjoy Most About the Role * Staying active and working outdoors. No two days are the same in the field. * Enjoy solving problems and overcoming daily challenges. * Build meaningful relationships with colleagues and customers. * Earn $20/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions. * Field Technicians can also earn an industry recognized certification. Working Conditions Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more. Required Qualifications * Education: High School diploma, GED, or equivalent work experience * Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary. * Language: Fluent in English. * Technical skills: Proficiency in using computers and software applications. Competent in using hand tools. * Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability. * Valid Driver's license with safe driving record within company standards required. * Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather. zrfo2 LI-OM1 TCB165 2026-79774 TCB165 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Geneva, NY

  • no content

Supply Chain Technician

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. If you are a team player who embraces change, can handle equipment and inventory, and not afraid to get your hands dirty, the Supply Chain Technician role as a part of the Field Operations (Field Ops) business unit may be the perfect role for you! Our Field Ops teams operate on the ground and on the move, in both small towns and big cities, to deliver high-quality communications and entertainment products to our customers. We play an essential, visible role in keeping these communities connected by installing, maintaining and troubleshooting to optimize the performance and reliability of our network. As a Supply Chain Technician, you serve as a critical part of our operation. By supplying technicians, retailers, and contractors with the resources they need, you maintain Spectrum's mission and goals to provide our customers with best-in-class products and services. You possess the ability to fulfil orders, deliver products, process returned equipment, and handle shipping and receiving by navigating forklifts. Supply Chain Technicians work on a high-performing, collaborative team. It is a career that develops as you do, with opportunities to grow and increase your compensation. WHAT OUR SUPPLY CHAIN TECHNICIANS ENJOY MOST * The hours - Many other supply chain roles start off with less desired shifts until you build seniority, but here at Spectrum we have a M-F 7a-4p schedule. * The team aspect - You build a lot of great relationships as you work as a team on a day-to-day basis. * The pay and benefits - Spectrum really takes care of our employees. Supply Chain Technicians work together as a team to maintain secure inventory storage and control of materials and CPE into/out of the warehouse. You must be comfortable working in an industrial warehouse environment, operating machines, and at times doing some heavy lifting. What You'll Bring to Spectrum Required Qualifications * Experience: Previous (1) experience in a warehouse environment * Education: High School diploma or equivalent * Technical Skills: Basic proficiency in Microsoft Office software applications (MS Word, Excel, etc.), bar coding equipment * Skills: Basic math skills, organization, communication, customer service, team player * Abilities: Ability to obtain certification for handling equipment, manage projects and deadlines, operate company owned vehicles * Travel Ability: Valid driver's license with satisfactory driving record within company and State DOT standards * Schedule: M-F 7am-4pm Preferred Qualifications * Strong computer skills * Previous experience driving a commercial box truck LI-CO1 TWH135 2026-80775 TWH135 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Bellevue, IA

  • no content

Call Center Sales Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact * Engage with customers to resolve billing inquiries, product questions and service complaints * Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products * Maintain high levels of professionalism and courtesy in every customer interaction * Achieve and exceed activity goals by following call handling metrics such as productive time and handle time * Master order processing within the billing system for retained accounts and new sales entries * Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors * Support efforts to enhance the customer experience through every transaction Working Conditions * Office environment What You'll Bring to Spectrum Required Qualifications Education * High school diploma or equivalent Skills * Ability to read, write, speak and understand English * Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) * Ability to work variable hours; may include weekends, holidays, and split days off * Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner * Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals * Effective computer and consumer electronics skills * Ability to use personal computer and relevant software applications including the billing system * Proven verbal and written communication skills * Ability to handle irate customers and resolve issues * Ability to prioritize and organize effectively Preferred Qualifications Experience * 2 years of call center experience in customer service or phone sales, or equivalent experience ZRSM2 LI-MH4 CRT110 2026-81994 CRT110 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Boogertown, NC

  • no content

Service Technician

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most! What our Field Technicians Enjoy Most About the Role * Staying active and working outdoors. No two days are the same in the field. * Enjoy solving problems and overcoming daily challenges. * Build meaningful relationships with colleagues and customers. * Earn $20/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions. * Field Technicians can also earn an industry recognized certification. Working Conditions Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more. Required Qualifications * Education: High School diploma, GED, or equivalent work experience * Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary. * Language: Fluent in English. * Technical skills: Proficiency in using computers and software applications. Competent in using hand tools. * Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability. * Valid Driver's license with safe driving record within company standards required. * Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather. LI-OM1 TCB165 2026-79604 TCB165 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Darien Center, NY

  • no content

Customer Service Representative ($20 PH starting)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is onsite in a call center environment. Class Starting October 23rd, 2026. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST * Talking to many different types of people from across the country * Answering inbound phone calls from customers related to billing inquiries * Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards * Establishing and growing professional, positive relationships with Spectrum customers * Collaborating with management on customer issue escalations * Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education : High school diploma or equivalent * Schedule : Ability to work a variety of schedules including nights, weekends, and holidays * Language : Ability to read, write, speak and understand English Preferred Qualifications * Experience : 6 months of customer service experience; 6 months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center * Technical Skills : MS Office, computer skills, typing * Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service * Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient ZRCO2 LI-SW2 CCS114 2026-80538 CCS114 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Parkrose, OR

  • no content

Customer Service Representative | Technical Support

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Start Date: October 19, 2026 Training Schedule: 12:00pm-9:00pm Sunday-Thursday Schedules After Training: All schedules 2nd shift working minimum one weekend day and start times ranging between 1:00pm and 5:00pm Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST * Continuously learning and turning that knowledge into customer service wins * Uncovering customers needs, creating solutions, and resolving problems * Making a positive impression on customers through a best-in-class experience * Representing a Fortune 100 company with professionalism and courtesy * Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education : High school diploma or equivalent * Schedule : Ability to work a variety of schedules including nights, weekends, and holidays * Language : Ability to read, write, speak and understand English Preferred Qualifications * Experience : 6 months of customer service or related experience; 6 months of basic technical support experience; 6 months of heavy volume phone experience; 6 months working with computers and software applications * Technical Skills : MS Office, computer skills, typing * Skills : Communication, organization, time management, customer service * Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient ZRSM2 CRP114 2026-80064 CRP114 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Okolona, KY

  • no content

Service Technician

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most! What our Field Technicians Enjoy Most About the Role * Staying active and working outdoors. No two days are the same in the field. * Enjoy solving problems and overcoming daily challenges. * Build meaningful relationships with colleagues and customers. * Earn $20/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions. * Field Technicians can also earn an industry recognized certification. Working Conditions Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You'll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more. Required Qualifications * Education: High School diploma, GED, or equivalent work experience * Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary. * Language: Fluent in English. * Technical skills: Proficiency in using computers and software applications. Competent in using hand tools. * Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability. * Valid Driver's license with safe driving record within company standards required. * Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather. LI-OM1 TCB165 2026-79604 TCB165 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

  • Depew, NY

  • no content