Administrative Assistant 3

Job Description Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Administrative Assistant fill a contact assignment in Birmingham, Alabama . Date: 10/6/2025 Job Title: Administrative Assistant Work Location: Birmingham, AL 35203 Overview: Provide expert-level administrative support and leadership to the team Experience: 11 years of experience Please send me your resume to [email protected] Rates: $22.00 - $27.00 Must be Local. US Citizen Required. Job responsibilities: Leveraging over 11 years of experience to ensure seamless operations and enhance organizational efficiency. Independently manage calendars, schedules, and appointments for team members, optimizing time management and prioritizing critical tasks. Lead the coordination and organization of high-profile meetings, conferences, and events, including all logistics, agendas, and follow-up actions, with meticulous attention to detail. Prepare, edit, and review complex documents, reports, presentations, and correspondence, demonstrating an advanced level of proficiency in Microsoft Office Suite and other relevant software. Conduct in-depth research, gather, and analyze data, and compile comprehensive reports to support strategic decision-making and planning. Handle highly sensitive and confidential information with utmost discretion and professionalism, always maintaining a high level of confidentiality. Oversee budget management, expense tracking, and financial reporting, ensuring accuracy and compliance with organizational policies. Act as a primary point of contact for internal and external stakeholders, providing exceptional communication and interpersonal support. SKILL SETS & EXPERTISE: Outstanding communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. D650

Competitive Customer Service Representative

Are you looking for a rewarding challenge? We’re seeking a Competitive Customer Service Representative to join our reputable team! Our Competitive Customer Service Representatives strive to make a difference with our customers in the community and are eager to shape the future. We have the privilege of working with telecommunication initiatives that grant access to affordable wireless plans and devices for our customers who are eligible. Our Competitive Customer Service Representatives serve as vital liaisons, bridging the gap between wireless providers and customers. If you’re looking for a meaningful career that’s more than a job, our Competitive Customer Service Representative role is for you! Our Culture: Energetic Environment: We thrive on positive energy and a can-do attitude which has secured our reputation as a top customer service and outreach firm. Continuous Learning: Our workplace provides an environment that encourages personal and professional growth by offering tailored training programs and ensuring access to experienced mentors. Diversity and Inclusion: We value diversity and create an inclusive atmosphere where every individual’s unique perspective is heard. Team Functions: We regularly organize team events and activities that foster camaraderie and a sense of unity. Passion for Impact: We are deeply passionate about making a meaningful impact in the community we serve and providing top-tier customer service.

Lead Customer Service Representative

We are currently seeking an experienced customer-oriented professional to join our team as a Lead Customer Service Representative. This role offers a unique opportunity to combine your exceptional client service skills with management experience, as you will have the potential to oversee a team of dedicated customer service associates once training is complete. If you have a proven track record in client service and leadership, this is an exciting opportunity to contribute to our organization's success. Responsibilities: Serve as our valued clients' primary point of contact, providing exceptional support and building strong relationships. Understand clients' needs, requirements, and objectives, and proactively offer customized solutions to meet their expectations. Lead and manage a team of customer service associates, providing guidance, coaching, and support to ensure service excellence. Conduct performance evaluations, set goals, and develop training programs to enhance the team's skills and productivity. Collaborate with cross-functional teams to ensure seamless service delivery, resolve client issues, and exceed customer satisfaction goals. Develop and maintain client service standards, policies, and procedures to ensure consistency and continuous improvement. Stay updated on industry trends, market dynamics, and competitive landscape to provide insights and contribute to business growth strategies. Handle escalated client inquiries and complaints, ensuring swift resolution and maintaining client satisfaction. Foster a positive and collaborative team culture, promoting a customer-centric mindset and driving employee engagement.