Banking Center Manager 2
Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company. Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states. Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including: Competitive pay based on the position, qualifications, relevant experience, and skillset Paid Time Off Up to 14 paid holidays annually Comprehensive Medical, Dental, and Vision Insurance Employer Funded Health Savings Account Paid Parental Leave 401(k) with matching contributions Wellness Program to reduce health insurance premiums Free or discounted banking and mortgage services Basic Life Insurance and AD&D Tuition Reimbursement Plan Associate Referral Program Associate Volunteer Program Employee Assistance Fund (subject to IRS guidelines) Employee Assistance Program Opportunities for training and career development Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts Retail branch locations are closed on Saturdays! The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time. Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed. Position Summary: The Banking Center Manager 2 is responsible for bank sales and service to include leadership, business development, consumer lending, coaching and development of the branch team and operational excellence. The incumbent is responsible for providing exceptional client service, operational and audit excellence, while attracting new clients, cross selling the existing client base, loans, deposits, and other bank products. This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay. This position may be filled at a lower or higher level depending on the candidate’s qualifications and relevant experience. Required Qualifications, Competencies, and Skills: GED or High School diploma 6 years of experience in branch management or leadership role in banking or financial services with experience identifying clients’ needs and acting upon opportunities to offer suitable Bank products and services 6 years of experience in business development, including performing outside sales calls to drive branch sales Experience with management functions to include, but not limited to, interviewing, hiring, coaching, scheduling, managing attendance, promoting career development, and conducting performance evaluations Extensive background in financial institution operating policies and procedures, and state and federal banking regulations Ability to obtain registration with the Nationwide Mortgage Licensing System and Registry (NMLS) Ability to work effectively with internal business partners to grow, enhance and cross-sell the Bank’s portfolio of products and services Actively participate in community organizations and bank events Ability to travel across company footprint Ability to achieve sales goals as set forth by management Ensure branch operational soundness and achieve satisfactory audit results Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams Developed cognitive skills to include Problem Solving, Judgement, Decision-Making, Organization & Planning, Innovation Developed intrapersonal skills to include Ambition, Optimism, Development, Tenacity, Self-Evaluation Developed interpersonal skills to include Communication: Listening, Speaking, and Writing, Client Focus, Resilience & Balance, Versatility, Influence Developed technology skills to include Knowledge Management, Technical Acumen, Social Branding, Agile Development Developed leadership skills to include Coaching & Development, Achieving Results, Leading Teams, Leading & Managing Change, Addressing Conflict, Developing Followers, Relationship Management Developed sales skills to include Connecting, Knowledge, Sales Drive, Preparation, Questioning, Presence, Prospecting Preferred Qualifications, Competencies, and Skills: Bachelor’s degree in a related business field Bilingual