PHARMACY/CERTIFIED TECH

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Support company health and wellness initiatives - Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company s policies regarding the same - Maintain a current national and/or state registration, certification, or license depending on state requirements - Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement - Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing - Support the continued coaching and training of clerks and/or technicians - Compound medications according to state and any other regulations - Perform post fill audits to verify prescription information matches computer records - Support non-dispensing services through the use of various platforms, resources, and applications - Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices - Provide any additional health and wellness services allowed by state and other regulatory bodies - Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management - Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud - Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS Minimum High School Diploma or GED Must be 18 years of age Ability to handle highly confidential information Completion of national registration, certification or licensure Desired Any previous comparable experience Any equivalent experience of a pharmacy technician

ST. MATTHEWS PHARMACIST LEADER

Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times - Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department - Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements - Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures - Comply with all corporate mandated controlled substance operating procedures - Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion - Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs - Maintain all pharmacy records required by state and federal laws and company policies - Direct pharmacy to meet budgeted labor, volume, inventory and sales goals - Perform effective detailing visiting local physicians and other community targets - Promote, implement, and participate in public health initiatives and disease state management services - Travel independently as needed to support business needs - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports - Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS Minimum Bachelors Degree Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy 2 years related retail experience or equivalent combination of education and experience Minimum 21 years of age Participation in clinical programs following company sponsored training Ability and willingness to continue education as necessary Ability to preserve confidentiality of information Commitment to providing excellent customer service Ability to write routine reports and correspondence Ability to read and interpret prescriptions and documents Proven leadership skills License must be in good standing Desired Relevant Pharmacy Board Certification(s) Equivalent combination of education and experience in business management

Pharmacist

Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Fulfill customers� prescription needs while concentrating on the accuracy of every prescription filled - Administer vaccines as needed - Provide patient counseling and pharmaceutical care to customers - Ensure pharmacies comply with all local, state and federal laws (including HIPAA) - Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards - Achieve a thorough knowledge of the trade area, its customers and its competition - Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors - Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy - Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics) - Follow procedures for handling pharmacy products from authorized sources - Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately - Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports - Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers - Ensure all product returns are handled in a timely fashion and per company policy - Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition - Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use - Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary - Make a strong and continuous effort to broaden personal knowledge and pharmacy skills - Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS Minimum Bachelors Degree pharmacy Current state pharmacist licensure in good standing Ability to handle stressful situations Knowledge of basic math (counting, addition, and subtraction) Effective oral/written communication skills Desired 1 year of retail experience Second language (speaking, reading, and/or writing)

PRODUCE/ASST DEPT LEADER

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Monitor all functions, duties and activities related to the Produce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Promote trust and respect among associates, with a positive attitude Communicate company, department, and job specific information to associates Establish department performance goals and empower associates to meet or exceed targets through teamwork Develop adequate scheduling to manage customer volume Train and develop associates on their job performance and participate in the performance appraisal process Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products Inform customers of produce specials and offer product samples to help customers discover new items Review/inspect products for quality and freshness and take appropriate action Develop and implement a department business plan to achieve desired results Create and execute sales promotions in partnership with store management Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department Prepare and submit seasonal critiques for the sales and merchandising supervisor Implement the period promotional plan for the department Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO) Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud Adhere to all local, state and federal laws, and company guidelines Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS MINIMUM Excellent oral/written communication skills Knowledge of basic math (counting, addition, subtraction) Ability to handle stressful situations Current food handlers permit once employed DESIRED High School Diploma or GED Any management experience Any produce/retail experience Second language (speaking, reading and/or writing)

Online Grocery Pick-Up Clerk

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Essential Job Functions: · Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. · In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders. · Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. · In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards. · E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. · Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. · Adhere to local, state, and federal laws, food safety procedures, and company guidelines. · Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones. · Read and follow directions given in the note section · Ensure quality and freshness of all items chosen · Communicate with customers via a portable phone and respond to calls in a professional and timely manner · Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars · Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. · Process the orders through the point of sale (POS) system · Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock · Maintain organization and cleanliness of staging areas and equipment · Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor · Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair · Perform required opening and closing procedures · Assist in training new e-Commerce team members · Meet/exceed productivity standards · Ability to work cooperatively in high paced and sometimes stressful environment. · Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. · Ability to act with honesty and integrity regarding customer and business information. · Ability to follow directions and seek assistance when necessary to resolve customer and business issues. · Provide sup QUALIFICATIONS Minimum Position Qualifications: Ability to work without supervision Ability to read shelf tags Basic math skills (i.e., counting, addition, and subtraction) Excellent oral/written communication skills Desired Previous Experience: Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

PHARMACY/CERTIFIED TECH

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Support company health and wellness initiatives - Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company s policies regarding the same - Maintain a current national and/or state registration, certification, or license depending on state requirements - Assist pharmacist in all responsibilities except those that require a pharmacist s professional judgement - Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing - Support the continued coaching and training of clerks and/or technicians - Compound medications according to state and any other regulations - Perform post fill audits to verify prescription information matches computer records - Support non-dispensing services through the use of various platforms, resources, and applications - Complete the all aspects of CLIA-waived screenings consistent with state and federal law as well as company polices - Provide any additional health and wellness services allowed by state and other regulatory bodies - Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management - Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud - Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS Minimum High School Diploma or GED Must be 18 years of age Ability to handle highly confidential information Completion of national registration, certification or licensure Desired Any previous comparable experience Any equivalent experience of a pharmacy technician